Khách sạn gần sân bay London City Airport

Ưu: Wifi was good. Breakfast was pretty good - fair amount of selection (just don't take the bacon, as it's undercooked). It is located very closely to the underground (across the road).

Khuyết điểm: Hard mattresses; would have liked it was softer, as it wasn't too comfortable. It was noisy from other rooms and cleaning staff in the hotel (their cleaning stuff was in the room next to mine). I wish there was a safety box in the room itself, not having to go downstairs to store your things safely.

Ưu: we just have one day and a night in London. Arrived early at the hotel, the staff stored our luggage until we returned quite late in the evening to check in. Very convenient to be able to check in at any time. Right across the road from the tube station, very good location. Good and varied breakfast.

Khuyết điểm: although the bar was open, no food available in the evening except pizza. The staff were not able to give us information on places to eat in the area.

Ưu: Amazing location with train station in front of the building (access to Jubilee line). Hotel is brand new, room was spacious and clean.

Khuyết điểm: Waiting time is ridiculous at their restaurant. 30min for a pizza! Food was good though.

Ưu: Location, facilities, staff, comfortable bed, view.

Khuyết điểm: Nothing to complain about.

Ưu: Right in front of the metro station. Just 1 stop to O2 and direct line to city center. Comfy and clean rooms. Good breakfast buffet, cosy restaurant and lounge.

Ưu: Easy check in and location right by tube

Khuyết điểm: Brighter and more cheerful decor

Ưu: Location, cleanliness and comfortable

Ưu: Delicious breakfest and nice room

Khuyết điểm: No receptions,just staff standing before lifts

Ưu: Great value for London. Amazing breakfast and very friendly and accommodating staff

Ưu: The room, absolutely implacable. Great view! And the underground just across the road his supercool, no worries with the WiFi, superfast!

Khuyết điểm: When you cook pork meat,must be absolutely well done, so all the toxins get away , and it wasn’t well cooked, also would like to suggest more help in the bar. Had to wait 8 minutes to ask for a soda .

Ưu: Location is very good - tube station just across the street; Westfields shopping mall is two stations away; very clean; great shower, staff generally very helpful, beds were comfortable and room cosy.

Khuyết điểm: Breakfast - although nice; very pricey No phone in the room - so cannot contact reception and I guess not able to order room service Requested an early check - was not able to accommodate Rooms very small - but alright for me! In the immediate area - not much shops around

Ưu: The location was excellent, right outside Canning town tube and bus station, the staff were friendly and helpful, everything works as it should and you can tell its new.

Khuyết điểm: Couldn't eat breakfast as all the meat was pork, however, there were halal restaurants on the high street 5 minutes walk away

Khuyết điểm: Just stayed there for £85 was going to book again for April only to find the price has gone up to£224 because there's an event on at the O2 shame on YOU.

Ưu: Very good

Khuyết điểm: Nothing

Ưu: We only stopped one night to go to a concert at the O2.We stopped at The Pilot in 2015 and it is much improved now.We had breakfast,my husband had a cooked breakfast and I had 2 poached eggs on toast asI don't eat meat and both were very nice.

Ưu: The room was unique and tastefully set out, the bed was comfortable and having a controllable air con system was nice. Food was good and most staff were attentive and polite.

Khuyết điểm: Not being able to ascertain the exact location from staff when we called on route after getting lost .

Ưu: Very quirky setting: half a street of Georgian London (pub plus a row of terrace houses) totally surrounded by modern development. Spacious, comfortable and nicely decorated room, good food at a good price, friendly. Walking distance to Tube, riverbus, cable car.

Khuyết điểm: A bit noisy but that's to be expected (pub).

Ưu: The Pilot Inn is ideally placed for stays when visiting the O2. It has free parking. Excellent rooms, which are well stocked with good quality beverages and toiletries. The breakfast is scrummy!!! A great find for us, we will definitely go again

Ưu: Everything. Friendly staff, comfortable room, good food and, close to the O2 Arena.

Khuyết điểm: Nothing to dislike.

Ưu: This was a lovely quirky property with good facilities and friendly staff. The breakfast was awesome too!

Khuyết điểm: It wasn’t an issue but the main road outside was quite noisy and the view wasn’t great.

Ưu: Very good Eggs Benedict

Ưu: Wonderful hotel. A hidden gem! Awesome breakfast. Room same location. Spotless.

Ưu: Service was impeccable ( top draw )

Khuyết điểm: No

Ưu: Setting - on the water by Excel Great room - plenty of room and sitting area.

Khuyết điểm: Lack of ventilation in bathroom.

Ưu: The location was great amazing took a cable car over to greenwich to the millennium dome was amazed how big it was inside and how many restaurants there was We had a lovely steak meal on the boat staff were polite and very helpful with our requirements Had a front table looking out over the river what else could you ask for great place to stay would highly recommend !!

Ưu: The room was comfortable and the ambiance was very good.

Khuyết điểm: Are room was supposed to be a dock view ,but was the a view of the quay side. The staff were not helpful when I complained about the view from the room. Totally disregarded my complaint. The service at the bar was very slow,( I’m glad it wasn’t busy ) .

Ưu: The room was superb and the staff could not do enough!

Khuyết điểm: The only thing I am not happy with is there is money held on your card and it still has not been released and no one has come back to me. I paid on leaving for extra bits for the weekend and then they still took further money but did not refund the amount

Ưu: Fantastic location for Excel Spacious room & comfortable bed

Khuyết điểm: Access on and off the boat. This is restricted to two lifts, if its busy you have to wait.

Ưu: Location great for Excel and Docklands. The superior double cabin was really very nice with a water view. Woodwork and panelling immaculate and carpets and room super clean. We expected quite a lot and they exceeded that! We will stay again. Great Italian restaurant just opposite across the dockside square.

Khuyết điểm: A bit of a walk with luggage from rather expensive overnight parking (£20).

Ưu: It was all lovely

Khuyết điểm: I would have liked a better view

Ưu: It was my wife’s 60th Birthday. The wine and chocolates was a very nice touch.

Khuyết điểm: The air con did not work as it was supposed to. light bulbs in Cabin not working. Lots of little things missing like no tissues, only 2 tea bags. Room service did not clean the cabin on Saturday at all. And over charged for a Bottle of Peroni in the bar. All in all the yacht was a bit tired. For the money not a bargain.

Ưu: The breakfast was cold and tea was too strong

Khuyết điểm: The breakfast service and too strong tea p

Ưu: Had voucher bought for afternoon tea and the food and the staff were lovely

Ưu: Room lovely and staff friendly. Lounge great for relaxing. View onto dock from balcony great

Khuyết điểm: All good! Location great for the O2. Plenty restaurants in immediate vicinity.

Ưu: New hotel great rooms comfy bed and great breakfast

Khuyết điểm: No nearby local convenience store

Ưu: Lovely breakfast included. We love this location a short walk from the DLR. Canary Wharf is great for restaurants and the cinema. Short train ride into the centre of London. Also the airport doesn't work through the night

Ưu: Excellent breakfast Very clean Easy access

Khuyết điểm: Pull out bed was the most uncomfortable bed ever. Outside noise was particularly loud this stay

Ưu: Close to the DLR station (Royal Albert). Comfortable bed. Cleanliness. Spacious room

Khuyết điểm: No amenities close by. Customer service was ridiculous, when we got there we were told by the manager that our Queen room was unavailable due to maintenance (how convenient) but instead of upgrading us for this inconvenience caused by themselves the manager wanted to downgrade us to two singles which I of course declined. We had to suggest an upgrade before his light bulb finally went on and agreed to upgrade us....very poor that as a manager you waited for a customer to suggest this. Hilton have really got to train their staff in customer service better. The standard is appalling now.

Ưu: Bathroom was very clean, room also. Breakfast was cooked well, staff were very friendly and helpfull.

Khuyết điểm: The Queen room wasn't aa big as the picture showed

Ưu: Lovely clean rooms Nice pleasant staff

Khuyết điểm: Very busy and not enough room to get around breakfast area. Too many people and not well organised Should open up the other part of the restaurant if if it too busy No teabags in the room for 2 days ( room404) Not enough milk for 3 people only given 3 small milks - terrible Very noisy at night Pillows are not comfortable felt like sleeping on paper they were noisy and very uncomfortable add to buy one separately.

Ưu: Near the airport, but no noise on the rooms.

Ưu: Room was spacious and clean, breakfast was amazing, staff amazing. Definitely be coming again!

Ưu: Clean and fresh hotel

Ưu: Room spacious staff welcoming food choice good

Khuyết điểm: No windows that opened

Ưu: Location

Ưu: Nice, very clean and comfortable rooms, the DLR is 5 min away, we didn't hear any planes.. Breakfast was great - a good choice of fresh food and drinks. It's not in the center, but the connection is good. Would definitely come back! Totally recommend!

Khuyết điểm: Even though we were very satisfied with the food, we suggest the food to vary a bit more - different type of sausages, fried eggs instead of scrambled eggs ...it's a small change which means a lot when staying a couple of days...

Ưu: The staff were amazing customer service was exceptional

Khuyết điểm: Not being able to get a massage as the quad club was full but the pool was amazing x

Ưu: Lovely stay with excellent breakfast. Very friendly staff have recommended to friends and family. Great location for the o2.

Ưu: very close to www.ExCel.london and Royal Victoria DLR station GREAT daily breakfast buffet

Khuyết điểm: their room key cards did not work very well with our door. we constantly had to get new keys and/or had to either remove the card super slow or super fast to open the door. otherwise, great hotel

Ưu: I had a superior room so that always helps. very comfortable with good views. Reception staff were exceedingly pleasant and helpful. Bar area very comfortable. I would definitely come back.

Khuyết điểm: The only downside was that breakfast was good food-wise but the room was really noisy. My daughter and I moved as far from the front of the dining area as we could to escape the heat and the din!

Ưu: Extremely friendly staff. I believe Kass was the name of the young man that checked us in. He was super nice and helpful. One of the best in the business, I believe.

Ưu: It’s location was perfect the staff were very friendly and helpful

Khuyết điểm: The food in the evening was poor for the price and lacked imagination the kids portions were very small

Ưu: Great place

Ưu: Breakfast was tasty and ample. location was fab too.

Khuyết điểm: parking not free. cost £20 overnight.

Ưu: Location Size of room

Khuyết điểm: On my check-out staff was very very rude Not the lady who finally settled my bill another lady on counter was offensive Still water bottle never replaced on request also difficult to get

Ưu: The spa

Khuyết điểm: The spa assistant

Ưu: The suite we had was really spacious with a great view over the docklands. The welcome on arrive was good with the pool facilities and the location being the draw to this hotel in particular.

Khuyết điểm: Wasn’t a lot to moan about, can’t fault this hotel.

Ưu: Booked last minute and had great night and reasonsble price. Had a nice room.

Ưu: The staff are really polite and helpful

Ưu: The facilities... the gym and pool. Large, comfortable bed and the room was spacious

Khuyết điểm: Coffee pods in the room

Ưu: Decent size room. Great facilities pool,sauna, gym. Staff was very helpful

Khuyết điểm: There room service was pretty uninspiring. And tried to call reception from my room and it didn't work. So in that sense was not convenient to have to go downstairs to reception to enquire something

Ưu: They quickly complied with our request to receive a high floor water view room.

Ưu: Very comfortable bed and pillows !

Khuyết điểm: The staff could have been friendlier especially the staff behind the bar. The location is very industrial, no places to go around to you dont want to eat at the hotel in the evening.

Ưu: Fanatic place. Best value hotel in London in our opinion. Very modern. Very clean. Great transport links. Great parking. Very friendly staff.

Khuyết điểm: Nothing!!!! It was great.

Ưu: Best hotel. Always staying there. Would definitely recommend this hotel, really comfortable & lovely views.

Khuyết điểm: N/A.

Ưu: The staff were really friendly and helpful. Room was spacious with comfy bed, and the transport was so close to the hotel. My parking was sorted as well. Great stay.

Ưu: Hotel de qualité supérieur propre très bonne qualité de service très calme personnel à l écoute et très serviables même s il est situé à proximité loin de london city le DLR métro aérien est à une centaine de m

Ưu: Room was very spacious and clean! Staff were very helpful with queries. Breakfast was great, plenty of option to suit everyone! Would definitely recommend staying here. Pool was quiet early doors, just me and my partner in!

Khuyết điểm: Nothing at all.

Ưu: I have satyed loads of times here and this time was my worst didn't get told there would be torist and protests going on till two days before my arrival it was a nightmare police everywhere, every time we left the hotel they ask as where we was going and for proof that we was saying it was a complete nightmare

Ưu: Lovely location on the banks of the thames with Custom House a short walk away. Staff were very friendly .

Khuyết điểm: Nothing

Ưu: Location, rooms and bar

Ưu: The room and location

Khuyết điểm: The walk back to the train station!

Khuyết điểm: Nearest rail station closed for works

Ưu: Good location, not too busy, a few restaurants nearby if you wish to eat out, (or alternatively eat at hotel). Train station 2 minutes walk away, easy to jump on, change at Canning Town and travel into central London. Lovely food, with wide variety at breakfast. Excellent staff, friendly, helpful and professional.

Khuyết điểm: Smoked bacon at the breakfast buffet, (nothing wrong with the cooking of it, it just isn't my personal preference).

Ưu: The general feel ... all of it was great

Ưu: It was worth for value for a family with breakfast.

Khuyết điểm: The check in took extra 45 minutes due to room was not ready. The staff at front desk was not feeling sorry, they behaved as if it’s normal and I must expect this service delay. Secondly, I saw my credit card statement today and shocked seeing one additional charge GBP112 in my credit card from Novotel London excel. My payment were done upon check in itself and I have checked out with notifications on 29Aug. This charge is unacceptable. This is the second time I have issue for my reservations with booking.com as my previous stay with Hyatt place Dubai also was restless.

Ưu: Standard comfy and clean room with good service

Khuyết điểm: A bit difficult to find.

Ưu: We just got married and went straight to hotel, when booking I said it’s our honeymoon. They upgraded our room for free and put rose petals and a towel design in the shape of a love heart. Which was totally unexpected was just expecting a rose or something but they went all out and made our wedding night so special. Everything was amazing.

Ưu: Everything, perfect location, smart, clean, trendy, comfy, love the separate toilet and extra shower over bath. Nice touch having the water in rooms too and loved the massage chairs x

Khuyết điểm: Fridge wasnt cold in our room and was a bit smelly.

Ưu: Everything about this hotel was great - location, room, cleanliness, staff, etc. It exceeded our expectations and we will definitely be returning here!

Khuyết điểm: Nothing.

Ưu: Clean rooms, comfortable beds. Not as spacious as I would have expected them to be. The AC was on the lowest degree yet I was unable to sleep due to the heat. Staff were friendly, price was expensive as you’d expect in London. The location was quite far from the center but its a 2 min walk from the DLR station. Overall good stay.

Khuyết điểm: Nothing specific.

Ưu: The staff

Khuyết điểm: Aircon was not very good. And the hotel did not seem that good for a 4* hotel, would definitely not pay full price.

Ưu: 24 hour bar and the staff were lovely

Khuyết điểm: The room was too hot, there was no air con facility, just heating.

Ưu: The uniqueness of the hotel

Khuyết điểm: Would have been good to have breakfast included

Ưu: The bed was super comfy and the bedding fresh. The room overall was spacious and warm with AC enabling us adjust the room temp to a comfortable level. The smart TV allowed me to connect my Netflix account which was handy.

Khuyết điểm: There were no facilities to make hot drinks in the room. but the bar area on the ground floor provided all of the refreshments we required.

Ưu: Location

Khuyết điểm: The room was 29 degrees the air conditioning was blowing heat,and the receptionist couldn't be bothered For the price of a room,it was a shame

Ưu: Beds are super comfy

Khuyết điểm: At the time when we stayed the TVs weren’t working, which was a big part as to why we booked this hotel.

Ưu: All is excellent, you are within walking distance to London City Airport Breakfast is very good, staff is cool

Khuyết điểm: Not so close to the touristic hot spots in London

Ưu: The night rectionist was amazing, well mannered very helpful.

Khuyết điểm: Parking rate is extortionate and the daytime receptionists are yet to acknowledge me standing in front of them, ended up dropping my key card in the jar.

Khuyết điểm: The room temperature was fairly warm. AC wasn't working too well. Apart from that, very nice!

Ưu: Clean and stylish. Relatively new with good transport links into London. Easy to get to, friendly staff.

Khuyết điểm: Rooms were on the small side and not particularly sound proof. No tea/coffee making facilities in room. Parking was extra and tricky to find. Only continental breakfast available.

Ưu: Quirky

Khuyết điểm: It was too hot in the room and the air con wouldn’t work

Ưu: Stayed here before and very convenient for everything in central London.

Khuyết điểm: My room wasnt up to the usual standard. Stains on carpet and curtains and didn’t feel overly maintained. Was put in a disabled room with a filthy and smelly shower curtain.

Ưu: Staff were friendly

Khuyết điểm: Breakfast was terrible no where to sit not enough food ready had to keep asking for stuff no knives and folks ran out of cups tables left dirty

Ưu: Excellent stay, lovely staff

Khuyết điểm: I stay at this hotel regularly, unfortunately this time I ended up paying ~twice my usual rate

Ưu: Clean room, nice receptionist, the room was replaced immediately as we requested. Very comfortable bed and very clean bathroom

Khuyết điểm: The breakfast choice was very poor, no vegetables, the food run out, there were no forks at some point. Very poor selection of fruits.

Ưu: It was nice new and clean and the staff were great!

Khuyết điểm: Parking fees

Khuyết điểm: Breakfast was very disappointing. Dried out bacon, watery scrambled egg. Would prefer continental style, boiled egg, ham, cheese....

Ưu: Lovely clean room. No noise. Great location. Bed was really comfortable and shower large and clean.

Khuyết điểm: Breakfast was good but ran out of bacon and had to wait for cutlery.

Ưu: It seems like a business hotel style but Holiday Inn Express Excel is more than that. Staffs are kind and friendly.

Khuyết điểm: Buffet breakfast is not rocket science. The whole service the buffet was out of stock of most cooked foods, cutlery and crockery for hot drinks. Lots of inpatient customers, harassed staff and take the shine off an otherwise pleasant stay

Ưu: Food in the evening was lovely, staff were super helpful. Room and bathroom was lovely

Khuyết điểm: Breakfast food wasnt as good as evening meal although not really bad either. Only one pillow left on pullout sofa bed although booking stated 2 children. No instructions for heating

Ưu: Staff were amazing!!!!!! They were so lovely and friendly with our boys! The food was brilliant! Location was perfect for the 02. Price was amazing for London!

Khuyết điểm: Nothing we didn't like!

Ưu: Great value for money, fabulous Chinese next door, lovely breakfast

Ưu: Love all the pillows

Ưu: Very nice Hotel and quite convenient for connections we needed, until the Center you need a bit more but in our case didn't matter so much.All staff very friendly; specially thumbs up for professionalism of Abi and kindness of Robin (night audit). Thank you and we are surely will be coming back.Kind greetings to all...

Khuyết điểm: The only thing we have been missing is a bit of salami and cheese and maybe tomatoes or other vegetable at the breakfast, all the rest was perfect.

Ưu: Nothing

Khuyết điểm: Poor value for money. We booked last minute and were charged £211 for a double room including breakfast. No comparison to the Intercontinental 5 minutes away!! Room basic, more like a hostel/motel. Breakfast was appalling. Staff couldn't be bothered to refill juices (all empty), bread (2 slices left), hot food all poor.

Ưu: Greatest breakfast , friendly and accommodating staff. Highly recommend it , great value for money

Khuyết điểm: No laundry nearby

Ưu: Location, the clever design of the bathroom with the door function still freeing up the bathroom when toilet was in use. Bar staff very friendly and the food was very good in the evening and breakfast

Khuyết điểm: The lift. The restaurant area wasn’t very welcoming in the evening and the family rooms weren’t as spacious as I have had in travelodges ect

Ưu: Decent size room, friendly and helpful Staff. Convenient for purpose of visit

Khuyết điểm: Some elements of cooked breakfast not the best. Lifts were rather erratic.

Khuyết điểm: Didn’t expect to pay £14 for overnight parking

Ưu: I loved the grab bags at breakfast very simple to grab and go as I had a early check out so only had time for a small bowl of cereal Bed very comfortable bathroom clean a pleasant experience Ordered a burger at the bar was told they didn't serve food until 5.30 (it was 5pm) so no big deal she put my order in and I got my food shortly after 5.30 in the mean time I had a drink which was decent.

Khuyết điểm: I didnt like the milk sachets as I have a fair amount of milk in tea so I have to use about 4 or 5 of them

Ưu: Giường thoải mái Không gian đẹp và rộng

Khuyết điểm: Không có

Ưu: Clean, nice rooms.

Khuyết điểm: Not terribly close to shops and restaurants for walking.

Ưu: Breakfast was great, good choices. The location for the O2 areana was perfect. The staff were super friendly. Parking was also excellent value for money. The room and bathroom were lovely and clean.

Khuyết điểm: The bedding on the sofa bed was too small and did not cover both children. The hallways were a bit grubby and could do with a hoover.

Ưu: The welcome staff and bar staff were great

Khuyết điểm: The room size was cramped

Ưu: Staff, excellent.

Khuyết điểm: Just be mindful they don't have a lift but are happy to assist with luggage. We were on 2nd floor.

Ưu: It’s location to the ExCel

Khuyết điểm: The room was classed as a suite which it certainly wasn’t. On one day our tea, coffee and milk was replaced and clean towels were put in bathroom but the bed was left unmade and used coffee cups which were brought up to the room along with wine glasses were just left. Consider the cost for the three nights which was outrageous it was appalling.

Ưu: Very friendly and helpful staff, nothing was too much for them.

Khuyết điểm: The Food and drink was a bit pricey, but having said that the food was excellent, and plenty of it.

Ưu: Clean and comfortable.

Khuyết điểm: There was a very unusual smell in the bathroom that I had to report to reception on checking out. You are right next to London City Airport, so planes are very very close. The noise is outstanding. Windows in room are not triple glazed.

Ưu: Great location, free car park, friendly staff, nice pub and food and comfortable

Ưu: Close to Excel . Good bed

Khuyết điểm: Too Small showers, air codirionee is not working well ,

Ưu: Room was very clean

Khuyết điểm: Was very hot in the room.

Ưu: Fantastic crew.

Ưu: Cheap, convenient

Khuyết điểm: Basic facilities, room smelled of smoke

Ưu: There was nothing we liked about the hotel

Khuyết điểm: This was by far the worst hotel we’ve stayed at!!! The service we received was terrible! Every time we asked about an enquiry, the staff were either rude or money always had to be involved. We asked if we could have cutleries brought up to our room, and they had such an attitude about it and told us that they couldn’t provide it for us because of “health and safety reasons”. Even that didn’t make any sense because people have the option to have their breakfast and eat UPSTAIRS WITH THEIR KNIFE AND FORK. What also made things worse was that there was no fridge, and the heater was broken. If you are trying to stay at a hotel for more than a day, I would highly suggest looking for a hotel that has the important things you need. Like having a window that opens would be great!!!! Like we felt trapped. It genuinely felt like there was no air coming in. We even asked if we could change rooms because of how cold things were in there, but no one listened. It wasn’t until the last day that they decided to do something about the heater. My boyfriend and I have stayed in many numerous hotels before, and have never experienced this kind of a service before. If it was me, I would honestly recommend staying somewhere else! No joke, I want all my money back.... because that hotel is the worst!

Ưu: The room was great, the general service and room service too! Very clean, and warm and welcoming staff. Very close to East London main metro stations, which was perfect for me on that weekend. I also liked the view over the river when you go outside of the hotel. For those arriving or flying from London City airport, this hotel is perfectly located!

Khuyết điểm: The price of course, because we always want to pay less in the end. But I didn't regret my choice anyway after spending those two nights at DoubleTree because they treat their customers very well.

Ưu: Spacious rooms. Really good restaurant with good breakfast. The staff was curteous and professional. Always willing to help. Great value.

Khuyết điểm: Location was challenging! It’s a bit of a walk to the DLR. And a good ways from central London

Ưu: Good area nice and clean

Khuyết điểm: Charged me £100 for restaurants and breakfast that I didn’t use

Ưu: This hotel is about to complete renovations and it looks great. First the rooms are very nicely decorated, they have a great size and are very comfortable. For a hotel so close to the Airport you cannot hear a thing. Several airplanes landed and took off over night and I did not hear a thing from the outside. The rest of the hotel is incredible. The hotel restaurant serves great food, very high class, the quality is great. I would highly recommend eating at the hotel. I have only had bad experiences at Ramada's but if they all remodel to be like this one I would stay here always.

Ưu: Location, view and comfort

Khuyết điểm: The restaurant and dinner menu

Ưu: Highly recommend. Easy to park and after a small walk to the excel to catch the tube very easy to get in to London.

Ưu: Staff need to be better trained in language skills. As was very difficult understanding what she wanted to say but was helpful so not really her fault but I guess lack of training.

Khuyết điểm: Rooms being too cramped and small. Had to change to a different 1 which was little bigger.

Ưu: Helpful and friendly staff and very nice breakfast

Khuyết điểm: Nothing, everything was perfect

Ưu: The restaurant staff were very nice

Khuyết điểm: Due to confusion of how many guests (paper work clearly said 2 & 1 4 year old) we was then placed in to a room with only a double bed made up. Had to go and request someone make the sofa bed up.

Ưu: The breakfast is delicious and good room after a long day

Khuyết điểm: No free mineral water

Ưu: The rooms were lovely we loved our room just a bit gutted about the view wish we had a room with a better view but it was not a big deal

Khuyết điểm: The staff were lovely and very helpful and the place was well lookd after and very clean.

Ưu: Excellent value for money, clean and comfortable

Ưu: Room was nice

Khuyết điểm: I wasnt happy with the contradictory information regarding free parking when it wasnt actually free . After a long hard day I dont need to be spending time getting a parking ticket. Why not include it in the hotel price . I was also asked for Identification to use my cash ?! This is unacceptable I'm a busy antique dealer and we use cash , I had no id but luckier had my bank card ! Breakfast was like a cattle market !

Ưu: Extremely good value for money, 2mins walk to underground, beds were extremely comfy

Khuyết điểm: There was a tiny bit of mould on the ceiling in the bathroom

Ưu: Perfect location. if you're driving to London. It's outside the Congestion charge zone. The car parking is reasonable and the hotel is next door to Beckton DLR Station so travel into London is easy. There is also a large Asda across the road.

Ưu: Nice location for the Docklands

Khuyết điểm: Had to ask twice for a Bath towel, two of if staying only one towel in the room!!

Ưu: Great location, easy to find with a good size car park. The on site restaurant was good too, with reasonable prices for London. The staff in the main hotel and restaruant were all welcoming and friendly.

Khuyết điểm: The parking isn't free as suggested. The £8 per night fee was a little bit of a surprise.

Ưu: Clean room and comfortable bed. Very handy to have the pub adjoining. Had a nice meal in there.

Khuyết điểm: Very weak shower, no biscuits or water provided. Had to ask for another set of towels as they only put one in the room ( there was two of us)

Ưu: Easy to find Cheap room

Khuyết điểm: When we got there we tried booking in using the reference number given to us on email from booking.com on the self service tablets.... only to be met by a message saying it could not find my reservation, even when entering my last name and date of birth it would not go through... so my self and my partner had to stand around for 10 minutes after a 4 hour journey waiting for someone to come through to the front counter. We were then greeted by someone who did not have a very customer friendly attitude and gave us our room key but didn’t even tell us what room we were in just pointed us towards the block we were in. We then went for a meal and drink at the onsite brewers fayre pub... I went to the bar and ordered 2 drinks only to find out the lemonade had run out in both of the drinks leaving us with just soda water, these were changed after another wait at the bar to get served due to a private function... then when the meals came out one of the two peppercorn sauces was freezing cold and had to be sent back, this was replaced... we then got around to having the steak which is a major part of the dish we had ordered and I had requested both to be done medium/rare but both came out well done, after informing a waitress of this she had sent a chef out to our table to question what we had ordered... when I told him that we had asked for this to be medium/rare he then took the steaks back into the kitchen and produced 2 far superior and much more like what we had requested. All in all it was a poor show and we wouldn’t stop at this one in the future.

Ưu: the location was perfect , as it was just a min walk from the train station

Ưu: Good location

Khuyết điểm: Extremely Spartan

Ưu: The breakfest was a surprise. So good and fresh. Better than in many higher class hotels

Khuyết điểm: It was not possible to book 2 rooms in one go on internet. Hence I booked two two times one room on my name which caused quite some confusion at the beginning. Also annoiyng was that the hotel was overbooked when we arrived. It ended up that I got a disabled room.

Ưu: I didn't really like anything except that the airport was close by.

Khuyết điểm: I couldn't beive there was only 30 minutes of free wifi. AND no TELEPHONE. The TV looked like a computer. Don't let me continue.

Ưu: Our second year here for the weekend of the Ride 100 London Surrey, parking is reasonable however very tight, we paid £7.50 for 24hrs so checked in quite late, seems a busy hotel particularly due to the cycle event and Excel being on the doorstep, any event there makes this the ideal place to stay as it's a walk to Excel. right next to city airport and close to DLR, noise over night was not an issue in our room, although the train runs till midnight we could hear it didn't bother us, stayed in room 227.

Khuyết điểm: The Car Park is inadequate however there is parking at Excel which is just a 5 min walk.