Khách sạn ở London nằm gần sân bay Tower Bridge

Ưu điểm: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .

Khuyết điểm: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .

Ưu điểm: After reading so many reviews I was expecting bit more from this hotel. I felt like its somewhere between 4 star to 4.5 star hotel. I didn't have too many complaints, everything was smooth from check in and out taking only 30 seconds to comfortable beds etc but i think having lived in other 5 star hotels it felt like little bit less than I was desiring for.

Khuyết điểm: The room was clean but may be the room layout was not up to my liking. I felt it was darker with less lighting and dark layouts

Ưu điểm: The facilities were great! The room decor was spot on, welcoming and comfortable!

Khuyết điểm: The bathroom wasn't as clean as I was expecting, especially for having been closed to non-essential public for several months. It seemed like a rush job, as there were spots and stains on the floor, especially around the toilet basin. Just expected a bit better.

Ưu điểm: Staff were very friendly and helpful, even during the covid situation. Very relaxed and informative

Khuyết điểm: Nothing

Ưu điểm: Absolutely beautiful hotel lovely staff exceptional room

Ưu điểm: The room itself was nice.

Khuyết điểm: Noise levels, in-room facilities. Room was on same floor as the entrance to The Aviary so there were a lot of drunk people on the Saturday night. Had to call down twice about noise, twice to get hairdryer/kettle, once because lights stopped working.

Ưu điểm: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.

Khuyết điểm: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.

Ưu điểm: Clean and comfortable bed. Friendly staff. Helpful when our air conditioning broke. They gave us a different room.

Khuyết điểm: The bed is against the wall which is difficult if there are two of you -- you have to crawl over your partner to get out. Also, there is no privacy the way the bathroom is set up. It is a pod with the toilet in the middle of the room and the sink in the main room. This room would work for one person, but it is a bit tight and personal for two.

Ưu điểm: Style and design are superb. The hotel is clean, confy and in a great location. Staff is excellent, very friendly and with good customer care. The room has a good size.

Khuyết điểm: Everything was super fine!

Ưu điểm: Gizmos and gadgets

Khuyết điểm: Bathroom areas were a little dirty with hair in the sink. Same with bedsheets. There was a big of noises from the aircon but so tired I fell asleep. Breakfast was ok.

Ưu điểm: Atmosphere and interiors, smart technology and simplicity of rooms. Staff are all very helpful and attentive. Location excellent for Tate Modern and City generally.

Ưu điểm: Having stayed at Tower Hill Citizen M prior, chose Bankside as I fancied a quieter location. It was spot on. That same standard quality of GIANT bed, great iPad for mood for room and even despite a heatwave the room so cool. The selection of movies and to get a brew 24/7 amazing. Great Citizen M, in a more chilled area, loved it. Staff were Legends.

Khuyết điểm: Absolutely Nothing. It is amazing.

Ưu điểm: The staff were amazing and the gadgets in the room were incredible

Khuyết điểm: Maybe that we didn't have chairs to eat our food in the room.

Ưu điểm: Chic and modern accommodation - very streamlined and just what was needed!

Khuyết điểm: It took a but to understand how the lights worked as it was connected to the iPad. It may be challenging for some guests.

Ưu điểm: Excellent Staff they were professional on every level.

Ưu điểm: It is close to the main city spots and it's easy to reach anything by tube.

Khuyết điểm: Rooms are very small though and the alarm clock never snoozes !

Ưu điểm: I have been staying at the hotel constantly since the outbreak of Covid 19 pandemic and can not commend the staff at the hotel enough, they have conducted themselves in a professionally been mindful the current times offering face mask and gloves at every occasion, ensure that my stay was comfortable and nothing was a problem they adhered to social distancing measure and covid 19 guidelines professionally and with a smile. Breakfast bags a great idea as there is very few places to obtain food.

Khuyết điểm: Nothing at all.

Ưu điểm: Staff in hotel were amazing - front desk were so good with my 8 year old daughter.

Khuyết điểm: Lack of Spa - should of been included in price or should of been told that I cannot take my daughter to spa and swimming upstairs - also staff in pool bistro area were pretty rude to me and daughter

Ưu điểm: Room was lovely Fab location

Khuyết điểm: They tried to charge us extra £27.96 for breakfast despite adding breakfast on before travelling then saying it was only an allowance It’s a very expensive hotel Then also adding on accommodation service charge What even is that

Ưu điểm: Everything!

Ưu điểm: Luxurious rooms with every amenity. Huge range of restaurants and bars. Health and fitness options - loved the 20m indoor pool and hamman. Great staff - friendly, welcoming and efficient. Wonderful renovation with blend of old and new.

Khuyết điểm: Despite the number of different restaurants the room service menu is quite limited. Movie selection on in room TV is difficult to browse through. Some areas on our floor (floor 2) had quite a strong "smoked food" smell, assume from the kitchens. Took a bit of fiddling to work out the light switches / dimmers in room.

Ưu điểm: They thought of everything! They had absolutely every amenity you’d ever want already in the room. The room service was delicious and fast! Honestly, I’ve ordered room service at more hotels than I could ever count and this was some of the best and the quickest.

Khuyết điểm: I stayed at the Ned on a Saturday night so the bar/restaurant area downstairs was extremely busy. This in turn caused quite a bit of noise. My room was quite low, so maybe if you have a room on a higher floor the noise won’t be an issue. Honestly, it didn’t bother me one bit, but I wanted to mention it as it might throw some people off guard. They do supply ear plugs in the room.

Ưu điểm: Exceptionally comfortable rooms with everything that you could possibly wish for away from home! Staff very helpful too.

Khuyết điểm: Nothing

Ưu điểm: Location was excellent for sight seeing and tube connections right on the doorstep. The food was excellent .

Khuyết điểm: There is not a thing i did not like.

Ưu điểm: The locations is great if you need to be in the insurance district. Easy to get around. The roof top bar staff were great and took very good care of us.

Khuyết điểm: The staff at the restaurant were less than pleasant.

Ưu điểm: The lobby and bathrooms are really nice!

Khuyết điểm: The rooms are small, and the pillows were too flimsy. Would be great for one person.

Ưu điểm: great location

Khuyết điểm: staff

Ưu điểm: Location was superb. Easy access to Subway and all top London attractions. Staff very courteous and helpful.

Khuyết điểm: Loved everything

Ưu điểm: The location and view was amazing. The staff were so professional

Khuyết điểm: No ironing board

Ưu điểm: The room

Khuyết điểm: The slamming of the doors Of other guests

Ưu điểm: Visited for a relaxing city break and Staff at front desk (wish I remembered their names

Khuyết điểm: Room size a bit cramped

Ưu điểm: More spacious than a typical hotels in Europe. Great location.

Ưu điểm: Fantastic hotel, excellent location, lovely and friendly staff

Khuyết điểm: No tea and coffee facilities in room

Ưu điểm: People were great. Hotel is convenient to the tube and attractions.

Khuyết điểm: Only negative thing is the room did not have a bathtub and was on the small side, but otherwise bright and clean.

Ưu điểm: Was a great location and had a lovely roof top bar which would highly recommend

Khuyết điểm: The breakfast was a yogurt, muffin and orange juice for the price I thought was terrible

Ưu điểm: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.

Khuyết điểm: The room is a little bit small but considering in Central London, this is fine.

Ưu điểm: Nothing

Khuyết điểm: Everything

Ưu điểm: Location was great!

Khuyết điểm: My room had faulty wiring so the circuits blew out and no ac on hottest day in history!! NO ONE ANSWERS ANY PHONES IN NIGHT INCKUDING EMERGENCY NUMBER !!! had to wait until next day for main to fix, no fan available Once fixed ac only 1 outlet wo

Ưu điểm: The room was clean, bed was comfortable. Breakfast was excellent and with great selection on offer. All member of staff that I interacted with were very friendly and helpful. The location of the hotel is perfect if you wish to visit the Tower of London. Lovely walk by the Thames

Khuyết điểm: No issues whatsoever

Ưu điểm: Rooftop patio

Khuyết điểm: We got charged for making local calls which never happened to me before. They should indicate that somewhere on the phone or during check in. It's ridiculous to be charging 1 pound per minute when we only made a call to make reservation at a restaurant.

Ưu điểm: Vị trí thuận lợi, view đẹp

Khuyết điểm: Nhân viên phục vụ. Tôi có yêu cầu bàn chải đánh răng và kem đánh răng nhưng đợi cả ngày vẫn không có cho tới lúc check out Phòng 927, ngày 5 tháng 8 2018

Ưu điểm: The staff during check in were rude, inappropriate, and the check in process took a long time.

Khuyết điểm: Check in staff and process

Ưu điểm: Public room space, sky tower lounge views. Underground garage.

Khuyết điểm: Small rooms, queen bed.

Ưu điểm: Location was ideal, room was nice, bed was nice.

Khuyết điểm: Didn't have milk replaced next morning, called reception it was engaged. Didn't make another attempt.

Khuyết điểm: Nothing.

Ưu điểm: Lovely location for central attractions.

Khuyết điểm: Service charge for getting a wine glass sent upto the room.

Ưu điểm: Breakfast was great. the staff were really friendly. restaurant was nice and bright. The place smelled great when you walked in. lots of free products in room in case you forgot anything.

Khuyết điểm: our tv didn't work

Ưu điểm: The location of the hotel was very convenient to travel around London. All the staff were very friendly, welcoming and helpful and our room was spotlessly clean and well replenished with biscuits, chocolates and bathroom toiletries.

Khuyết điểm: There were no grab rails on the walls in the bathroom at the end of the bath so it made it very difficult to climb in and out of the bath to have a shower when you have arthritis and 2 knee replacements like my daughter has. Only other dislike is there is a limited choice of eating in the restaurants when you have dietary requirements like Gluten/Wheat free.

Ưu điểm: Location is superb, right across blackfriars tube and walking distance to numerous attractions. Lovely breakfast, welcoming staff, clean and classy. Highly recommended.

Khuyết điểm: Internet speed for ihg members is appalling, reminded me the early internet days. No good. Switching to the high speed requires technicians, couldn't be bothered. Did my surfing via my mobile as hotspot instead.

Khuyết điểm: TV did not work and staff were unable to fix it. Complementary bathroom boxes were empty.

Khuyết điểm: The television did not work anywhere in the hotel. Whilst I was told they had a problem, the hotel seemed unable to sort it out.

Ưu điểm: Incredible hotel....great location and exceptional customer service...cigar bar on premises....very nice

Khuyết điểm: Hotel needs 120v plugs in bathroom...

Ưu điểm: Super friendly and helpful staff. I accidentally booked my room wrong and didn’t have an extra bed for my son in the room but they upgraded my room with no extra charge. Also food is amazing there.

Ưu điểm: Room was well appointed. Bed was comfortable.

Khuyết điểm: I arrived very tired with sore feet after a day of work in the City which began straight from an overseas flight. I was given a room key that did not open my room, not because it became demagnetized, but because they gave me a key for a new type of lock while my room did not yet have the new lock installed. I went back down to the desk with all my luggage to have the room key re-issued. They proceeded to re-issue me with a second nonfunctioning key which I discovered after dragging everything back up to my room. At this point I did not to go down a second time, but called to have somebody come up and let me in my room. I was not thrilled. At the end of a very long and tiring day spending 20 to 30 minutes to get into your room is really not acceptable. Had someone called to apologize or send up a small drink or something I would have appreciated it.

Ưu điểm: Everything about this hotel was amazing.

Khuyết điểm: Whilst having breakfast I went to get toast, when I got back to my table it had been cleared and my magazine had been taken away. Really poor service and little in the way of an apology. Everything else about the stay was great.

Ưu điểm: My stay was excellent! The staff were wonderful and the hotel itself is very well kept. The decor and amenities give off a really high-end vibe. We were pleasantly surprised to receive a room upgrade on check in. We also received a bottle of champagne after mentioning that it was the end of our honeymoon in the U.K. We ate at the restaurant associated with the hotel and the food was excellent. I can't thank the staff enough for what a good experience we had. It really made the end of our trip special.

Khuyết điểm: Hotel is in the financial district and is kinda out of the way on the weekends. Upside is cheap and good breakfast during the week for all the business folks. If you are feeling more spendy, the hotel restaurant is really good.

Ưu điểm: Thank you so much for an amazing stay! As it was my partners 21st Birthday they upgraded our room - it was perfect. They even had balloons in the room upon arrival

Khuyết điểm: Nothing.

Ưu điểm: Nice rooftop bar but was fully booked so unable to use it even though we was staying in the hotel.

Khuyết điểm: No hot water in the morning and room very small

Ưu điểm: Perfect location, friendly lobby staff

Khuyết điểm: Long walk to my room.

Ưu điểm: Quirky venue

Khuyết điểm: Price was steep for what was included. Bathroom was a little tired, with mould around bath seals.

Ưu điểm: Beautiful facility. Clean, modern and spacious room. Outstanding, friendly staff. Quiet and comfortabl bed. Both restaurants were fantastic--excellent food, really top notch.

Khuyết điểm: Nothing.

Ưu điểm: great location.

Khuyết điểm: nothing.

Ưu điểm: The room was very clean and spacious. The doormen were friendly and helpful.

Khuyết điểm: I had flowers delivered to me at the hotel and these were turned away at reception with the reason being that I wasn't staying at the hotel which was incorrect. I left my key and a note at reception for my son to collect and leave his luggage in my room, reception said that I had not done this and did not have a key for him. During my 12 nights there a card was sent to me which I never received.