Khách sạn ở London nằm gần Tower Bridge

Ưu điểm: It’s an excellent building with high ceilings and very four seasons style.

Khuyết điểm: You cannot open any windows even I the rooms look Inside the building , so no fresh air which I do find it very healthy, very slow room service after midnight.

Ưu điểm: It’s new; not fully break in in all aspects. But least it’s at basic four season standard. It has potential to improve when staff become more experienced. The spa over all design and jet pool implementation are top of the world in light usage category. I mean number of concurrent user and work load. The pump do not have self cool off timer so it can’t be used continuously for extended time. The heritage I room is grand and super comfortable and functional. Luxury. The food at all day dining provide excellent selection and quality and still within very reasonable price. Hard to find in London.

Khuyết điểm: Staff is not fully trained: 1)up on check in, I had been asked for number of people stay in my room. If I do need to do so, I will book a category that provide extra bed. Though I have tons of luggage as result of a full month travel from snow to beach. 2)when I ask for catch up. The waitress hand over and open on top of table then put it to plate.normally I would have a plate with unopened to serve in most of hotels. Few time I might have it opened before it placed over. Maybe do it near our table just like bottle of waters. But I never experience a pair of hands operate that in front of our eyes and on top of our food. 3)this is a bit disgusting so skip it if you do not ... The man’s toilets over flood and the unspoken material ..... but spa staff placed a working sign at location that you have to reach the point that your foot has already stepped on top of the condemned material to read. This can be totally avoided if they just block the door let to there. 4) a couple was doing unspeakable thing infront of my full family at spa pool. My son told me he reported to staff and didn’t let me know. I discovered it when staff come back for follow up. Nice looking design but not practical: Some grid like design make wall looks nice but hard to clean. If clean too often the grid will be damaged. So no way out. Build quality and material: The shower pipe has multiple location leaking water when volume is moderate. The water in toilet spilled out when flush. The marble on wall is much worse than floor and fractured multiple location. I guess it’s damaged before or during build. The concierge and doorman are excellent.

Ưu điểm: Gym SPA and the very welcoming staff Best ever I experienced

Khuyết điểm: The breakfast is a bit different than what we used to have in other hotels

Ưu điểm: Clean, amazing staff, location, good, house keeping was impeccable

Khuyết điểm: I loved every moment, no complaints

Ưu điểm: Hotel and staff were awesome! Staff super friendly and eager to help with anything! Beautiful state of the art rooms. Will definitely go to another Four Seasons if given the chance!

Ưu điểm: Everything

Khuyết điểm: The was only one issue there was no information about insurance which was 250£ but this is a minor issue the real one that i had to wait for 3 weeks to get it back It’s Truly unfortunate because i told the Reception that I want to pay for the room by visa and I want to pay for the insurance by cash but they mix it all up

Ưu điểm: Very helpful Staff. Especially Kevin Chan.

Khuyết điểm: Nothing.

Ưu điểm: The team is professional and keen to help! The building is gorgeous and beautiful!

Khuyết điểm: Location is bid far

Ưu điểm: Especially we liked the spa, pool and wellness area

Khuyết điểm: There is no shatters from the sun on the rooftop bar

Ưu điểm: Staff Facility

Khuyết điểm: Location not good

Khuyết điểm: Had to wait and hour to be located to our room. Flowers and champagne I requested wasn't in the room when we finally got there. Room was nothing like in the picture

Ưu điểm: Everything

Ưu điểm: The food was fine, plenty of choice at breakfast, both british and asian food on offer. Mainly asian food in the restaurant for dinner, although receptionist implied there was ample choice of european food. The location and view over London is fantastic. Rooms beautifully appointed.

Khuyết điểm: The service at breakfast was appalling, plenty of friendly staff. However the system is dreadful. Waited 15 minutes for tea and coffee then the order was wrong. the toast we ordered at the same time as the drinks came after 30+ minutes, too late to eat with hot food, and when it arrived was cold and hard like toast when it's been hanging about for several hours. The receptionist had said he would book us in for dinner, however he didn't, fortunately they managed to fit us in. The service for dinner was as poor as at breakfast. Over 25 minutes wait for our drinks - which should have been apperitives, during the time we waited the neighbouring table had been served 3 times! Our drinks arrived with the food. The food itself was ok, pricey but we expected that for where it was. It was a special occasion 50th wedding anniversary and birthday but although we had mentioned this, no offer of anything to celebrate which is what is the norm in every other restaurant I've been in. On checking out all the above was mentioned to the receptionist and she did then eventually remove the service charges. All this did colour our stay - it was a one off very expensive treat for 2 special occasions - the hotel and room facilities, cleanliness etc were excellent but the experience was spoiled by such appalling service.

Ưu điểm: Daniel the Manager was so Helpful. An asset to them.

Khuyết điểm: Rest of staff where not so helpful. Which was because we had had a couple of drinks clearly. But we where in no way abusive or aggressive. Just needed a place to stay instead of getting a taxi 150 miles home. Because of missing our train. I understand the high class place we where in just thought it could of been a bit easier

Ưu điểm: Perfect views and exceptional customer service

Ưu điểm: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.

Khuyết điểm: There wasn't anything not to like.

Ưu điểm: Friendly staff, Excellent location

Khuyết điểm: The hot breakfast was COLD

Ưu điểm: Breakfast superb (but coffee was Americano-ugh). Also available Chinese And Middle Eastern breakfast to try next time. Dinner choice and quality very good

Khuyết điểm: Wine list eye-wateringly expensive. Service slow-dinner took over 2 hours

Ưu điểm: The whole experience ,customer service was exemplary, the room was immaculate and views were awesome, would thoroughly recommend staying there again

Khuyết điểm: Nothing itn was a seemless vist ,we had no complaints

Ưu điểm: Staff were very attentive and the views were fantastic

Khuyết điểm: The location and views

Ưu điểm: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!

Khuyết điểm: Bar was quite expensive, but was to be expected

Ưu điểm: Service, staff, room, views and excellent communication

Khuyết điểm: Everything was outstanding, we had an amazing time and felt very special on our 25th anniversary celebration. Thank you

Ưu điểm: Staff very good. Room excellent.

Ưu điểm: The staff was very informed and accomodating. The room met our expectations and beyond. The view from our balcony was amazing. We were celebrating our anniversary and upon arriving we had a beautiful desert awaiting us in our room wishing us a Happy Anniversary. The location of the hotel is excellent, within walking distance of the Tower Bridge and many other attractions and if not the subway station was within a block. We would be more than happy to stay at the Apex again.

Khuyết điểm: Nothing

Ưu điểm: Staff were friendly and receptive, we were able to check in early and was even upgraded! It looked and was luxurious! The bed was incredibly comfy! Location brilliant! An overall brilliant stay, we shall be returning!

Khuyết điểm: N/A

Ưu điểm: Can’t say enough good things about this hotel. The staff went out of their way to make us feel welcome, the food at the restaurant is delicious, and the location is great. Tower Hill tube station is just across the road, the Tower of London and Tower Bridge are a 5 minute walk, and there are tons of great pubs and restaurants nearby. The rooms are modern and very clean. I will definitely stay here again when I return to London.

Ưu điểm: Very convenient, clean hotel and room was ready early

Khuyết điểm: Nothing

Ưu điểm: Great breakfast, good sized room with Two Windows. Very comfortable bed.

Ưu điểm: Bed was extra comfy. Every detail was carefully thought about. Our balcony was massive! Breakfast was lovely! Hairdryer was really good too! Ironing board on room was great! It was my husbands 50th birthday and on arrival was apiece of lovely cake on a plate with happy birthday on it!

Khuyết điểm: Could have been a biscuit for morning coffee in room

Ưu điểm: Reception polite, well covered and helpful. Rooms were clean, modern and in great condition. Bar staff and breakfast staff cheery and polite. Breakfast was lovely. All in all - very good

Ưu điểm: Everything. They upgraded our room for my 30th birthday celebrations. A dessert (amazing cake) with best wishes on my birthday was waiting in our room. Helpful and friendly staff. Nice building and interior. Very good location.

Khuyết điểm: Nothing

Ưu điểm: Bed was comfortable and the staff was very friendly and willing to help give directions and recommendations.

Khuyết điểm: Breakfast in hotel lobby was not that appetizing. I would recommend finding another spot for breakfast.

Ưu điểm: The Staff were amazing. Due to them I would happily return. Location was also convenient!

Khuyết điểm: n/a

Ưu điểm: Comfortable beds Complimentary food, drinks and toiletries

Khuyết điểm: view, but it wasn't a big deal

Ưu điểm: Location is great, clean and contemporary. staff were very friendly, and would definately book again

Khuyết điểm: Can't really fault the hotel, pillows were too soft for me but that's personal preference.

Ưu điểm: Always stay here when we visit London... very friendly staff and great service. Location is great.

Khuyết điểm: Nothing to dislike

Ưu điểm: Staff were amazing, so friendly and helpful. It was so nice that they greeted you every time you came in or out of the reception area. Complementary mini bar (soft drinks and snacks) Breakfast was fab- lots to choose from. Close to tube and bus tours. Very very clean.

Khuyết điểm: Being in a hotel in the financial district. We didnt realise most pubs etc were closed on a Sun.

Ưu điểm: Room was very good and spacious, clean and tidy.

Khuyết điểm: I wasn’t made aware of any spa facilities until I went to use the hotel bathroom downstairs upon checking out and noticed for myself the spa entrance which was disappointing as myself and my partner would have used such facilities as I brought her to London for her 30th birthday treat.

Ưu điểm: What a pleasant surprise. This unassuming hotel gave us one of the best experiences we've ever had in a hotel. The staff was courteous and helpful from beginning to end. The rooms were large, comfortable, very clean, and well decorated.

Khuyết điểm: No!

Ưu điểm: Great place to stay, modern, comfortable, easy access to the tube.

Ưu điểm: Staff were helpful, room was spacious and stylish. Received upgrade which was unexpected but highly welcome

Ưu điểm: location was good for restaurants and bars

Khuyết điểm: i paid in advance but was still provided with a bill for the room at more than the agreed price i queried this an eventually resolved it and the breakfast cost wasn’t explained beforehand with regards to vouchers they give you

Ưu điểm: Service-minded staff Quiet room

Khuyết điểm: Breakfast buffet was quite disappointing The water from the shower was close to just dripping. Felt like the water saving was taken a little bit too far.

Ưu điểm: Awesome room with amazing amenities.

Ưu điểm: Didn’t get offered breakfast? We went to another venue for this! Bedrooms are so tiny and we wasn’t sure if it was the air con that made the noise all night but sounds like running water? Nice hotel but very overpriced for the facilities, smallest hotel room and bed

Ưu điểm: Large, comfortable, very clean, and quiet room. Friendly staff and lovely cooked breakfast. Great location for Tower Bridge and within easy reach of tube station. Loved the decoration throughout the hotel.

Ưu điểm: Everything. Location was good. Room was clean and comfortable. Basic things you need are there but comfortable for your stay. I love how it is close to most things that I wanted to do. Easy to get around.

Ưu điểm: Bed very comfy, did not have breakfast. Bar area very nice

Khuyết điểm: Mire hanging facilities for clothes and maybe drawers

Ưu điểm: Very clean and comfortable- staff pleasant and location was perfect

Ưu điểm: Room excellent,staff friendly great location what more do you want.

Khuyết điểm: Get rid of the cups in rooms you need to have a proper mug for breakfast.

Ưu điểm: Very nicely decorated. Comfortable rooms, even for London. Location is good and near several underground stations, restaurants, markets and sightseeing.

Ưu điểm: The lady that checked us in was very friendly and helpful, a really nice welcome to start our stay.

Khuyết điểm: House keeping knocking on the door at 9am and charging into the room and again at 10:30 when check out isn't till 12.

Ưu điểm: Friendly staff, very clean room&bathroom, excellent location, great design, resonable price, free Wi-Fi, coffee&tea in the room

Khuyết điểm: I didn't like having breakfast in Lounge&Bar with food exposed next to the Reception desk

Ưu điểm: Good location, friendly staff, nice and clean

Khuyết điểm: Drinks prices

Ưu điểm: The location next to the business district, modern facilities, a walk to the London bridge tourist area. Great plesant customer service staff

Khuyết điểm: THE WEED/CANNABIS SMELL!!!!! Whenever you leave your room with aircon on, the moment you come back you will smell a strong weed like smell throughout the whole room. Number of times we we came back from sightseeing, we would have to open our door to the foyer hallway to air out the smell. The staff said it was due to the outside gutter smell of London and the staff were kind enough to offer a change of room the following monday as they were very booked out that weekend however since we just arrived after a 22hr flight from Australia we were just really tired.

Ưu điểm: This hotel is in a great location convenient to bus and Underground links