Khách sạn ở New York

Ưu điểm: Special thanks to Deniz Aktürk to her amazing hospitality.

Ưu điểm: Hotel is an oasis of calm after a busy day sightseeing. Great rooms, comfy bed. Great staff. Super location

Ưu điểm: Breakfast (buffet) not at the level of the hotel and in particular the staff

Khuyết điểm: Breakfast service

Ưu điểm: Great location in downtown

Ưu điểm: Stayed here four times already. Good property and location.

Khuyết điểm: I was robbed in my room. Someone stole brand ner airpods from my luggage. Reported to security at check-out and today, 2 days later, haven't heard back, even being a Hilton Diamond Member.

Ưu điểm: Staff were excellent, obliging, friendly, and efficient. Room was large, well equiped, lovely decor

Khuyết điểm: Unfortunately our room had numerous, small but irritating maintenance issues. With a five star rating it is disappointing and time consuming to chase up maintenance issues. Our particular room had an unserviceable room safe, the bed side reading light didn't work, shower head wouldn't slide on rail, the venetian blinds were jammed open which is a privacy issue when you are looking into other apartments.

Ưu điểm: The location is perfect with a wine store downstairs, mall across the street, near great sites, river steps away, easy Subway access, and stunning views. I also love the decor and vibe of the hotel and rooms; & that the room is so automated.

Khuyết điểm: I only marked down the room because the bathroom door does not latch closed/ offers no real privacy. I do understand the modern touch to this, but it is not a practical thing.

Ưu điểm: The convenient location to our spot

Khuyết điểm: Check in time is 3 and we arrived 5pm. Once checked in they told us that they will text me once the room is ready. 40 minutes later the room still not ready so i came back to the front asking where about the room. Mananger came told us theirs a problem in the room that we suppose to stay, he apologize and told us that $50 will be back into the room. So im expecting a refund of $50 but nothing came.

Ưu điểm: I liked everything in the hotel.

Khuyết điểm: Short staff in the street level. I had to wait 15 minutes to let the trolley guy collect my luggage from the street.

Ưu điểm: Overall nice stay - spacious and clean room. Great neighborhood.

Khuyết điểm: Fell slightly short of what I would expect from a five-star hotel, especially with the hot water not running all morning on the day of our checkout. There was only verbal apology and it was not resolved in time before we had to get ready to leave. Not having a hot shower before going out on a relatively chilly and rainy day put me on edge. The last impression sort of ruins the fine experience overall.

Ưu điểm: The downtown location, helpful and polite staff

Khuyết điểm: Parking could have been complimentary. The charges felt high

Ưu điểm: Staff was friendly and everything was very clean. Close to the ferry and Metro! Would definitely stay here again!

Ưu điểm: Great location and very funky hotel. The rooms are well equipped and well formed.

Khuyết điểm: Nothing all good.

Ưu điểm: Absolutely amazing location, fabulous rooftop bar, great lounge area, friendly staff. The room, while small, is well designed so you can slide all of your belongings under the bed. Loved the art concept. Would definitely stay there again.

Khuyết điểm: Some of the high-concept tech didn't function properly (swipe-card door keys, check-in, sometimes elevators), so it can seem a little gimmicky. The staff was all very friendly, but some were clearly more experienced than others. None of these things would stop me from staying there again, however!

Ưu điểm: This is a good location for the Lower East Side. Especially, if you are interested in the shopping in that area. It is walking distance to all pop-up shops and many street-wear stores. The metro is also across the street.

Khuyết điểm: A little bit too trendy. Many people were visiting just to go up to the roof top bar. The downstairs bar got crowded at times and it was hard for the bartenders to keep up. Not a lot of food options, either.

Ưu điểm: The view, the room, the lobby, the bar, the breakfast, the roof bar, and the employees were kind.

Khuyết điểm: The roof bar was a bit overcrowded.

Ưu điểm: Super clean, brand new. Amazing view from rooms. Lovely rooftop bar

Ưu điểm: Tucker was awesome when I checked in. He went out of his way to be helpful when I checked in and is clearly the kind of employee that should be in some type of management position. Thank you Tucker. Dana Rae

Khuyết điểm: One of the guys at the front desk had an attitude when I cam back in in the morning after taking my dogs out. Asked me what I was doing in the lobby - Staying here dude! DUH. Take some lessons from Tucker. Just a boy trying to feel important. Sorry Dude-----just the truth.

Ưu điểm: Everything else! Decoration, the view, the smart room, service, self check in and out. We loved it!

Khuyết điểm: I think that for what we pay they could include breakfast.

Ưu điểm: Cozy, comfortable and unique room. So comfortable it was tempting to just stay in and lounge. Excellent location. Lobby and common area are amazing!

Ưu điểm: Location is brilliant, it’s close to many restaurants, bars and great nightlife in general! The hotel is lovely and the views from her rooftop are one of the best in New York. Rooms are normal size for New York and the bed is really comfy. Will definitely stay again!

Ưu điểm: Ultra modern hotel. Rooftop bar was amazing. Some of the best views in the city. Excellent location

Khuyết điểm: N/A

Ưu điểm: Location

Khuyết điểm: Not sleep friendly, can’t make it dark enough during day time

Ưu điểm: The classic New York iconically landmark building!! Fantastic service! Danielle and the manager Teak at front desk were exceptional in their service to straighten up booking.com reservations which was done only hour before our arrival. Exceptional decor in suite room! It’s an expensive somewhat but most definitely gives you your moneys worth and makes you WOW for sure! Highly recommended!! By the way, you will not really feel “Home Alone!!” :)

Khuyết điểm: Nothing so far..

Khuyết điểm: overall appearance of the Hotel is dated all the furniture from the benches outside the elevators to the table and chairs in the lobby bar are old and dirty. The palm dinning room was way over priced for the food and service was horrible

Ưu điểm: The location is close to all attractive areas, the room was clean and comfortable.

Khuyết điểm: The noise outside in the morning.

Ưu điểm: Felt very comfortable. The room was lovely and quiet. Staff very helpful. Everything was as Fairmont would be expected.

Ưu điểm: Excellent service

Khuyết điểm: No

Ưu điểm: Liked the accommodations and Concierge staff

Khuyết điểm: Some of your staff gave us misinformation at times about dining options. Also we were part of the city blackout and some of your staff were very Unaccommodating while others did there best to be helpful and were very accommodating. Need to have everyone on the same page providing patrons with similar messaging and options during those challenging times. You actually had plenty of lighting and an elevator operating, that was more than others. Staff needed to not panic some did and some did not.

Ưu điểm: The best of everything! Impeccable service and the bathroom...you just have to see it for yourself! Marble and gold with a huge soaking tub. Love this place!

Khuyết điểm: Be ready to spend some money.

Khuyết điểm: Some of the front desk staff seemed shell-shocked. There is no real lobby to this historic hotel which is odd.

Ưu điểm: Nothing it’s the plaza

Ưu điểm: The location. The station is below the hotel.

Khuyết điểm: A house keeper was bad. No smile. She changed sheets and towels. But didn’t change glasses and other stuff. Sofa we’re making bed to other space but they weren’t moved back to the place where they should be. The my tip $5 wasn’t good enough for her. I don’t know how much is good because I’m from the country where we don’t have such a custom. A bell man wasn’t happy. The same reason. He showed unhappiness from body gesture and nearly did click his tongue! Other stuff,especially concierges are excellent!

Ưu điểm: The bathroom was very nice and the bed was very comfy. Breakfast in the room was excellent.

Khuyết điểm: There doesn’t seem to be a lounge to sit in, just the bars.

Ưu điểm: The historic architecture has been preserved and enhanced with a keen design eye. The impressive lobby, bar, restaurant, and main atrium are all made even better by the truly excellent staff. They function well as a team, were universally helpful and courteous, and made our stay pleasant. The room was kept in perfect condition by the cleaning staff and was truly appreciated.

Khuyết điểm: There were a few small things: Breakfast was quite pricey, and the lounge was somewhat out of character for the rest of the property. But these are minor quibbles.

Ưu điểm: Staff was amazing! Shout out to Jason from Concierge, who helped me get an amazing dinner res and made it super nice for my bf's birthday. We decided this will be the only place we stay everytime we come to NYC.

Khuyết điểm: There's literally nothing that I didn't like.

Ưu điểm: Quality of service and excellent room maintenance standard

Khuyết điểm: Public areas and elevators are dark

Ưu điểm: The staff was great. They upgraded us to a king room free of charge and gave us a nice quiet room away from street noise. The room was clean and well furnished, more than enough space! The bathroom was beautiful and well stocked with lovely toiletries. The food at the bar was excellent as were the drinks. The staff was some of the best I've experienced anywhere. So warm, friendly and accommodating. The location is great as well. Close to the A C line from Penn station as well as the 4 5 and J Z. 5 min walk from the Brooklyn Bridge. Great cleaners right across the street that washed our clothes for a very reasonable price. Overall great experience and will book with them again in the future.

Khuyết điểm: Nothing! Everything was great.

Ưu điểm: Everyone was amazing they even got my dresses from my car that was valeted and brought them to our room. It was overall a great stay. Thank you !

Ưu điểm: Love the decor and ambiance

Khuyết điểm: Poor concierge service Front desk wasn’t paying attention to room’s special request which was stated clearly at booking request.

Ưu điểm: The staff was helpful and responsive. The hotel was really beautiful and very clean. Turndown service with water and chocolate was a nice treat. We would definitely stay at the Beekman again!

Khuyết điểm: Everything was perfect.

Ưu điểm: Everything! It can get pricey, though.

Khuyết điểm: The wobbly round coffee tables shoved into each room.

Ưu điểm: The atrium, bar area and restaurant are beautiful

Khuyết điểm: No complaints

Ưu điểm: Very stylish hotel. Staff were excellent

Khuyết điểm: A bit over-priced. Nothing to make it stand out in terms of facilities etc (no pool for example)

Ưu điểm: Room size was fab, although we did get an upgrade. All the staff were brilliant - helpful, friendly and polite at all times. We didn't eat at the hotel, but hear it is excellent. The bar had a real buzz about it, with a great atmosphere. It's clearly a popular place for people that work downtown to meet for a drink.

Khuyết điểm: Not much to report with this one. We would've liked to have showered before heading to the airport late afternoon, having already checked out by midday. Other than that, not anything we could complain about.

Ưu điểm: The style of the hotel is gorgeous. The room were impeccably clean, thought, smaller than expected. However, my friend and I really enjoyed our stay. It’s the perfect place for a one night stay. The bed was incredibly comfortable. We, for sure, slept like babies :)

Khuyết điểm: Room was smaller than expected

Ưu điểm: Exceptional staff. Vanessa gave excellent recommendations and everyone from the doorman to the checkin staff were friendly and efficient. Room was clean, quiet and spacious for NYC. They were renovating so there were a few hiccups but nothing major. We hope to come back after the renovation to try the restaurant and bar.

Ưu điểm: Great location. Hotel has character which we liked. Staff were friendly

Khuyết điểm: Renovations were happening.

Ưu điểm: Quiet but near to Times Square, very nice lobby in spite of being under renovation. Loved the iced tea and coffee in the lobby. There were bathrobes and slippers in the room, love that feature!

Khuyết điểm: no tea or coffee making facilities in the room, but they offered coffee and hot water in the morning and iced tea and cold water in the afternoon.

Ưu điểm: Staff was great. Convenient location. Clean and comfortable rooms although a bit small.

Khuyết điểm: Hotel is under construction. Noise not an issue but one small working elevator and no restaurant or morning coffee.

Ưu điểm: I've stayed a few times at the Iroquois now and the reason I keep coming back is because it's fantastic and there's really no reason to stay anywhere else. The location, the rooms and the staff can't be beaten. I can't wait for the front office renovations to be finished as I think it's going to be even more amazing when that's done.

Ưu điểm: location accessibility to public transportation

Khuyết điểm: no kitchen

Ưu điểm: Top Notch, empowered, intuitive staff Crisp, clean room - serviced TWICE daily Excellent location Quality restaurant One of the best breakfast menus I have seen

Khuyết điểm: Nothing comes to mind

Ưu điểm: The location was excellent as it was smack in the middle of all the areas we wanted to go a visit. Would not hesitate to come back and stay at this hotel.

Ưu điểm: Great location excellent staff

Ưu điểm: The room was very clean and the location was great!

Khuyết điểm: We didn’t realize that the hotel was being remodeled and that there was no restaurant, bar or real lobby because of that. We probably would have stayed somewhere else as we were celebrating my sons 16th birthday and it wasn’t anything special like we had hoped. There was also a HORRIBLE smell coming from our toilet the entire time....to the point of making us nauseous at times. When we told the staff they were quick to look at it and when we got back to our room later that day, it was much better but it quickly returned.

Ưu điểm: The room was well appointed and clean and the hotel is well positioned on W44th between 5th and 6th, a stones throw from Times Square.

Khuyết điểm: We were very disappointed with our stay at the Iroquois. Our booking made on 1st February for a 3 night stay commencing 24th July gave absolutely no warning that the hotel would be undergoing major refurbishment. No subsequent message was sent warning us that aside from a gym, there would be absolutely no facilities available on site. The breakfast advertised at additional cost had to be taken at another hotel nearby. There was no functioning bar or café and the restaurant had a sign saying “Re-opening Summer 2019”! There were sounds of banging and drilling during the daytime. During our stay, the hotel had only one functioning elevator for guests over 12 floors leading to waiting times of several minutes. We have stayed in New York on many occasions and our “Deluxe King Room” was one of the smallest of our many stays. The bathroom was tiny. Perhaps the clue is in the first word of the group title “Small Leading Hotels”. The room had the smallest closet I have ever seen which held precisely 9 hangers sideways on. No adequate room for setting up suitcases and no room to store clothes if you’re staying more than a few days. I used my case situated on the floor as a wardrobe taking care not to trip over it.

Ưu điểm: Clean and comfortable room.

Khuyết điểm: Renovations during stay. Bar and restaurant closed

Ưu điểm: I was impressed with the staff all of whom were very helpful and personable. The room was very clean which is important to me.

Khuyết điểm: Nothing.

Ưu điểm: Nice room, very clean

Ưu điểm: Absolutely love this hotel. The location, staff, room, cleanliness and atmosphere was exactly what I expected. Always wanted to stay in this hotel and will be back for another long weekend.

Ưu điểm: Great hotel close to all the attractions. Loved the space in the room - loved the Molton Brown Amemities. Staff were super friendly and the cleaning staff were impeccable. Rooms were spotless. I loved the flavored complimentary water upon entering the hotel before heading to your room.

Khuyết điểm: Really nothing to complain about

Ưu điểm: Location

Khuyết điểm: The lack of a lobby . Did not really notice in the pictures

Ưu điểm: best location in front of Bryant Park and subways. The room is wide and clean.

Khuyết điểm: The air conditioner is nosy.

Ưu điểm: The stuff is amazing!

Ưu điểm: The 2 members of staff who greeted us on arrival and helped with our bags couldn’t have been any nicer or more helpful.

Khuyết điểm: It was in New York, what an awful place !

Ưu điểm: This boutique hotel is unusual--in good ways. The staff are enthusiastic and greet you every time you come in, There are only a few rooms per floor. The landmark Radiator Building from which the hotel was created is a great facade. We had a junior suite on the 9th floor at the top of the trees of Bryant Park. Interesting view and, facing north, the perfect light. Junior suite was worth the money. But traffic on 40th St is ferocious. Complimentary coffee and muffins the morning is nice touch, as is cold water when you come in.

Khuyết điểm: My wife though the elevator vestibule was too dark.

Ưu điểm: Amazing location.

Khuyết điểm: The food wasn't my cup of tea, so didn't dine in.

Ưu điểm: Well working and silent AC system, rooms large and clean, wonderful view on Briant Park, and excellent location close to Metro station. Good ratio between quality and price.

Khuyết điểm: The absence of an hall, and the poorness of the concierge / reception services. All the rooms / spaces available for an hall at ground floor have been sacrificed for a lounge bar and a kind of night club open to no customers . If you mix up a good hotel with these clubs/bars the outcome is harsh bodyguards at the entry and red led lights in the elevators. Quite ambiguous atmosphere, indeed.

Ưu điểm: Great location

Khuyết điểm: One of the rooms was a bit dingy with poor light. No coffee machine in room

Ưu điểm: Location, cleanliness and very quiet even though it was in Times Square.

Khuyết điểm: Nothing

Ưu điểm: Great location! Friendly staff!

Ưu điểm: The bathroom was amazing! Bed was very comfortable

Ưu điểm: Its location.

Ưu điểm: Clean with a prime location

Khuyết điểm: I don’t get my room ready at the time I check in and this happened to me more than once I always have to wait even if I arrive at 3

Ưu điểm: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!

Khuyết điểm: Some of the amenities of a 5 star include asking for anything and everything one requires, through the desk. I could walk to an ice machine faster than the line was answered-sometimes.

Ưu điểm: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien

Khuyết điểm: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.

Ưu điểm: Location . Room spacious and clean

Khuyết điểm: Over priced drinks at the hotels rooftop bsr

Ưu điểm: The hotel staff members were helpful and welcoming! Check-in was easy and the staff at the bar & restaurant went out of their way to help a jet lagged traveler enjoy a great meal. The room was very clean and well organized.

Khuyết điểm: The mattress was excellent but I would have liked more pillow options - to provide a little more firmness.

Ưu điểm: Great hotel in a wonderful location Rooms were nice and roomy

Khuyết điểm: My wife is a early morning tea drinker. Some facilities to make yourself a late or early hot drink in our room would have been nice. On previous visits we were allowed to sit up on the roof garden in the morning, now it’s just another expensive bar after 4pm

Ưu điểm: Located close to Times Square and subway for access to all parts of NY.

Khuyết điểm: No coffee or tea facilities.

Ưu điểm: Location was great, just as described, right on Times Square and very close to Subway.

Khuyết điểm: Service from staff could of been better, upon arrival no one greeted us we stood in a queue for 10 mins before asking staff where we could check in quicker. We were then told we were in the wrong queue and had to go to the back of the hotel to check in. Absolutely ridiculous bearing in mind it is very obvious we were trying to check in with all our suitcases. Staff were not attentive in the slightest and barely noticed we were there!

Ưu điểm: Rooms were a good size for New York and get comfortable. Great location.

Khuyết điểm: Rooftop bar was clearly aimed at non hotel guests - had to stand in bar despite there being lots of tables free but were apparently reserved for non hotel guests. Very disappointed as this is a great bar but very poorly managed.

Ưu điểm: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.

Khuyết điểm: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!

Ưu điểm: My room was GIGANTIC. And not just by NYC standards.

Khuyết điểm: I had issue with payment at the front desk. However for all the trouble the hotel sent up some Magnolia’s cupcakes a bottle of red wine.

Ưu điểm: Location Rooftop Food

Khuyết điểm: Poor cleaning Poor service

Ưu điểm: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.

Ưu điểm: Rooms are a good size. Staff is so friendly and helpful.

Ưu điểm: The decor ,the rooftop , the service

Ưu điểm: Great room, loved the rooftop bar!

Ưu điểm: Great location. Clean.

Ưu điểm: Large rooms. Very stylish. Great location.

Ưu điểm: Huge rooms. Comfortable beds. Stylish. Great location for mid town.

Ưu điểm: Great aesthetic! The pictures don’t make justice to this gorgeous Designer hotel, where every detail was carefully thought of. Searching online for same-day accommodation yielded this hotel within my budget and with a central location. Upon arrival I was greeted warmly and upgraded to a room with a view of the Empire State Building. Really Special & Memorable stay. I highly recommend this Hotel and hope to return in the future.

Khuyết điểm: I wish we had arrived earlier to enjoy the rooftop bar.

Ưu điểm: Pretty hotel, rooms were clean, especially the tub. The staff was awesome. The location was great.

Khuyết điểm: I don’t have any dislikes. My only suggestion is a microwave in the room.

Ưu điểm: The front desk staff and doorman were friendly and helpful, and the room was large by NYC standards. The hotel is on a quiet street, yet very close to Grand Central station. There are also relatively inexpensive restaurants close by for breakfast and lunch. I would definitely stay here again.

Khuyết điểm: There was broken glass on the floor of the bathroom and dirt behind the bathroom door when we arrived. I cleaned up the broken glass (over the course of two days - I kept finding more pieces), and the dirt remained for the duration of our stay. Also, the shower curtain liner was too short to hang inside the tub, which meant that the bathroom floor was flooded whenever we showered. Not having free WiFi in this day and age is ridiculous!

Khuyết điểm: Non blackout curtains on a large window facing a commercial building w lights on all night! Incredibly difficult to sleep in such circumstances. Very poor sound insulation as well. Could hear perfectly clear conversations from down the hall.

Ưu điểm: The location can not be beat! The hotel is right next to the Chrysler building and Grand Central station. The front desk staff were very helpful and kind. The rooms are a great size for New York and very clean.

Khuyết điểm: You have to pay for wifi in your room. I believe it was something crazy like $15 for 24 hours.

Ưu điểm: Lovely quiet area very near to Grand Central Station. Exceptionally friendly staff and nothing was a problem for them. Hotel could do with modernization but on the whole, very clean and we really enjoyed our stay.

Khuyết điểm: Air conditioning systems really need updating, quite old and very noisy.

Ưu điểm: Wonderful bed. Central location

Ưu điểm: Comfortable and clean room, close to everything a tourist might want to visit.

Ưu điểm: The beer in the pub. Bronx Pale Ale especially.

Khuyết điểm: The sink and bathroom plugs in the bathrooms of both rooms we stayed in during our two visits didn’t fit properly. On the second stay I had to opt for a shower instead on a bath.

Ưu điểm: Very comfortable bed,all good no complaints

Ưu điểm: We explained that we where travelling as part of our honeymoon and they kindly upgraded us to a junior sweet, also gave us a bottle of champagne and chocolate covered strawberries on arrival, they couldn’t have been more helpful

Ưu điểm: Great customer service, nice hotel room, welcoming people, just overall 5 star service

Khuyết điểm: Nothing

Ưu điểm: Great location. Great bathroom. Great staff.

Ưu điểm: View

Khuyết điểm: The breakfast is strange as it has to be ordered. Buffett would be much faster. The voucher-system is causing discussions frequently (what is included, etc.)

Ưu điểm: Great location. Very friendly staff.

Ưu điểm: Location and stuff. Very good internet location.

Khuyết điểm: One shampoo per room, per day for 3 people. Why?

Ưu điểm: Loved the location

Khuyết điểm: Service at breakfast was very slow Pillows not great No coffee or tea facilities in the room

Ưu điểm: Situated at Battery/Hudson Park Couldn’t be better. You smell the sea and have all opportunity to run in the morning. Brookfield Place with great shoos and Dining close. Subway takes you everywhere. Wonderful.

Khuyết điểm: Nothing

Ưu điểm: Great location and the staff are all very helpful and friendly.

Ưu điểm: Clean room, excellent service, great location.

Ưu điểm: The view of the Statue of Liberty and fireworks on Saturday night

Khuyết điểm: Too short! I will stay longer next time. The telescope was not working properly.

Ưu điểm: Nice hotel, great location, friendly staff, quiet rooms, lots of comfort

Khuyết điểm: Breakfast (too) expensive, however more then enough alternatives in direct neighbourhood

Ưu điểm: The location was perfect. Couldn’t be in a more scenic area of Battery Park.

Khuyết điểm: The toilet in the room didn't flush properly and the fridge didn't open properly

Khuyết điểm: The shower was not properly cleaned. I did get a different room But then I had a security concern and security told me they would provide a report but didn't bother even though I was quite concerned. Not did a manager bother to get in touch to address my

Ưu điểm: The location is 2 blocks from Time Square. The room was bright and very clean. Hotel staff was very accommodating Breakfast items were tasty and included. This is one of my favorite NYC hotels.

Khuyết điểm: Dining area very crowded. When you got up to get more, your table was cleared and someone else was sitting at your table.

Ưu điểm: The room size and lobby staff

Khuyết điểm: Service on the room was not attempted until 5:20 p.m.

Ưu điểm: Loved the buffet breakfast, staff were all friendly. Great location, just a few minutes walk from the iconic Times Square and easy access to the rest of the island. Room was spacious, clean, light and air conditioning worked well. Bed was comfortable and there was little noise from surrounding rooms, so a great nights sleep.

Khuyết điểm: Restaurants could be very busy at peak periods, but two restaurants made it possible to get seated at these times within minutes. Did not enjoy climbing 20 floors when West side of island had a power outage, but this was beyond the Hotels control. Whilst the hotel had emergency generators - they kept the lights on, the lifts were out of action.

Ưu điểm: The location was great for Broadway shows.

Khuyết điểm: The rooms were minimalist, which is okay because you aren’t there much. However, the biggest problem we had was that our key demagnetized EVERY.SINGLE.DAY. We put it in different pockets, away from cell phones, we were very careful because it got SO ANNOYING to have to trek back to the desk from the 17th floor every time we went back to the room. Our subway cards didn’t demagnetize stored the same way. I stay in hotels frequently at all price points and have never had this consistent a problem with room access. By the end of the trip I thought I should just probably go wait in the front desk line every time I walked through the lobby just to avoid the trip back down.

Ưu điểm: Very comfy bed.

Ưu điểm: Very well organized, clean and close to everything.

Khuyết điểm: Smoking setup right outside by the entrance.

Ưu điểm: Great location

Khuyết điểm: Reception staff was a little rude

Ưu điểm: Couple mid Sixties yo. Hotel appears to be quite new so the fittings are in very good condition. Bed very comfortable and room is stylish. Wif Fi very good and you have a choice of three breakfast rooms - we very much liked the open air courtyard room. Its a big hotel - 30 odd floors with (I guess) about 500 rooms so its very busy in the foyer, lifts and at breakfast. Typical NY! Excellent food selection for breakfast. Staff attitude and service is very positive. Location right on the perimeter of Times Square cannot be beaten.

Khuyết điểm: Tiled floor outside bathroom door, when wet, felt more slippery than it should have been. Needed to be careful and not move too quickly.

Ưu điểm: Confort

Khuyết điểm: No

Ưu điểm: The room was very clean and modern. The location was very good for walking to Times Square or to get to the Subway. Several tour bus (jump on and off) had pick-up directly across the street, very convenient. The breakfast included in our stay, was very good and everything you can think of to eat was available. We ate breakfast and it filled us up for entire day of sightseeing.

Khuyết điểm: The bathroom provides limited privacy to anyone else in your room. It was very modern and had sliding door and when closed it still did not close that didn't allow someone to see inside bathroom while sitting on toilet. This could be easily fixed, but I found it little uncomfortable if traveling with someone staying with you.

Ưu điểm: Loved the rooms. Beds are sooo comfy. Great shower. Awesome views !!!

Ưu điểm: Very nice hotel

Khuyết điểm: Breakfast tables placed to close to each other Once every one is seated had to ask other guest if they mind get up so I could pass A little stressful and also I had asked one the staff If we could of switched from a table of 4 to another of 4 she said no before we even had a chance to sit down And through out are breakfast the table we want to sit at was not occupied for the remaining of our breakfast

Ưu điểm: Location, services

Ưu điểm: Beautiful property in quiet location with best staff and service. We only ate snacks at the bar but they were excellent and cocktails by Mark and Ivan perfect- they run a perfect bar with balanced cocktails and excellent service. Coffee shop attached to hotel is excellent. I never thought being in NYC could be a vacation it's always a chore for me, but the Loews changed my mind.

Khuyết điểm: Nothing.

Khuyết điểm: The pictures on the internet were much better than actual. Was expecting a lot more luxury

Ưu điểm: Location and staff

Khuyết điểm: Staff, friendly and help full

Ưu điểm: When we checked in the concierge stayed for us to take us a seat and she would bring our keys over as they had to inspect our room first. We sat there for 45 minutes and finally I went up to ask about the room and a different concierge stated oh I'm sorry she went to Lunch. Our room was so hot I couldn't even sleep. Also when we asked the room services for something they never called back to let us know if they had it or not. Not pleased with what we had to pay and what we experienced

Khuyết điểm: When we checked in the concierge stayed for us to take us a seat and she would bring our keys over as they had to inspect our room first. We sat there for 45 minutes and finally I went up to ask about the room and a different concierge stated oh I'm sorry she went to Lunch. Our room was so hot I couldn't even sleep. Also when we asked the room services for something they never called back to let us know if they had it or not. Not pleased with what we had to pay and what we experienced

Ưu điểm: The Lored is a wonderful and comfortable Hotel with a great location I simply love it!

Khuyết điểm: Nothing

Ưu điểm: NICE HOTEL

Khuyết điểm: the room was very small, dark and a tiny tiny bathroom.

Ưu điểm: The staff. Blizzard conditions, cranky travelers, brutal cold, they managed to make everyone feel welcome, meet requests and minimize wait times.

Khuyết điểm: They will not serve the club sandwich in the dining room at dinner.at night, I do not want room service dishes/smells in my room -- and that would not make the club sandwich available. And the restaurants menu was pretty boring...

Ưu điểm: The location Food in the restaurant

Khuyết điểm: Lobby was very chaotic Staff preoccupied,stressed out and glazed over Never told me about a delivery I was expecting and they had been noticed and still forgot Horrible elevator system in the name of security Restaurant service was slow and unhelpful. The Servers hung together like grapes. No coffee in rooms, poor amenities Felt they were motivated by revenue generation NOT luxe experience SO COMPLETELY Overated

Ưu điểm: The staff was very friendly and accommodating. I was upgraded to a room that was well beyond what I was expecting.

Khuyết điểm: Pricy lunch, but suspect that is typical.

Ưu điểm: service at the pool was terrific

Khuyết điểm: check out was difficult. We were told on Friday that we could extend our stay until 2pm and then later that evening we were told that we could only stay until noon. So we sat in the lobby for 2 hours!!!!

Ưu điểm: The staff was amazing!

Khuyết điểm: Advertised as in time square! Couldn’t even see time square from my room. The air conditioner broke on the second night. The lights didn’t work the entire stay. If you turned one off they all turned off and one on they all came on. My booking said the resort fees were included. I paid an addition 280 in resort fees at the end of the stay. The rooms look nothing like the pictures. There are two sides to the hotel. One side is up to floor 25 the other is 25-40 something. It felt like they were separating the guests. Over all for 2 nights I paid over 1000 and pretty much felt like I was staying in a Laquita inn. Not worth the money at all!!!!

Ưu điểm: Location location location. Also queen sized beds

Ưu điểm: Great views and clean rooms! The rooftop bar was really cool!

Khuyết điểm: Small elevators caused a wait usually.

Ưu điểm: The roof top was good The breakfast was great

Ưu điểm: Central location, near Times Square. Close to everything you need for a short stay in Times Square. Very friendly and helpful reception staff.

Khuyết điểm: However I had to deal with the manager in respect of my refund: I found her unhelpful and called her out on her attitude. She apologised. Our bathroom was not clean on Day 1, although they did clean it for the rest of our stay.

Ưu điểm: Great location and access. Also have a rooftop bar that has great views and worth the trip up.

Khuyết điểm: The hotel needs to stop charging a resort/location fee. The fee is not worth it and will make me stay away from properties of theirs. The fact that they didn't have a pool or spa attached yet charge over $--- a night plus tax nickel and dimes guests.

Ưu điểm: Great experience from check-in to check-out.

Ưu điểm: Location

Ưu điểm: Great location near Times Square.

Khuyết điểm: It’s a little tired, needs a refurbish in areas.

Ưu điểm: Location and hotel organization was perfect.

Ưu điểm: Perfect location

Khuyết điểm: Pricey for mediocre food

Ưu điểm: The hotel was in a very good location, close to Times Square and Avenue of the Americas. Our suite was very spacious and well appointed, and was comfortable for our family of 4. The staff was very friendly and was very responsive to our requests and questions.

Khuyết điểm: The hot water in the shower was only lukewarm.

Ưu điểm: Fantastic hotel in the centre of Manhattan in proximity to the main attractions and with several options for transport. The sky bar is incredible. We hope to be back soon.

Ưu điểm: The rooftop access.

Khuyết điểm: The internet in the room was not stable, most part pf the time we didn't had the internet access.

Ưu điểm: Fits my lifestyle

Khuyết điểm: Wish room could be larger

Ưu điểm: I love the sense of this hotel. Super unique! The room is too small but the view is very good. Surrounding is Korea Town and there are a lot of restaurants there to enjoy. I will recommend you stay here for at most 2 nights and then go choose another hotel haha.

Khuyết điểm: Room is too small. All other things are pretty good.

Ưu điểm: Convenient location. We were able to walk to and from most of our destinations. Plenty to eat and drink in nearby area.

Ưu điểm: The staff was amazing! We loved our room! It was very clean and the AC worked perfect!

Khuyết điểm: We were in room 529- with the bunk beds. You might want to do some repairs on the bed. I slept on the bottom bunk and could see that the wood was breaking. Someone needs to take a look at that before they fall through.

Ưu điểm: The view was one of the most amazing things I have ever seen. The shower was modern and awesome and the bed was very comfortable.

Ưu điểm: Overall the room was nice and clean. Bed was pretty comfy and the staff were very nice.

Khuyết điểm: Wait time for elevators were a bit of an annoyance. There was also a bad smell coming from the mini fridge in the room when I opened it.

Ưu điểm: Staff!!

Khuyết điểm: Need 1 more chair in room

Ưu điểm: Fantastic staff, nice facilitites

Khuyết điểm: Air conditioning a bit too loud

Ưu điểm: location, rooftop bar

Ưu điểm: Incredible stay in this surprising hotel. Staff was super friendly and professional. The room is very small, but you're in NYC, you don't need bigger than this. Cleanliness was 10/10. And the view from our room (got lucky to have one in the upper floors) was amazing. But don't worry because there's the terrace on the roof (31st floor) that will give you amazing views for sure. And on top of that, there's a bar and plenty of seats up there. Incredible. Also, it's an easy walk to Times Square and the Flatiron District.

Khuyết điểm: Nothing. Will go back.

Ưu điểm: The location is great

Khuyết điểm: The lobby with more light

Ưu điểm: Friendliness of the staff and they always greeted you in French which I loved. Great location.

Ưu điểm: EVERYTHING was 1st class. The comfortable bed & beautiful linens were a total delight. Scaffolding were professional, warm & discreet.

Khuyết điểm: No top sheet. The down comforter was too warm for me so a sheet would have been nice

Ưu điểm: Location and easy access to main attractions

Khuyết điểm: Not much really all was fine

Ưu điểm: Location was perfect! Right in the middle of everything!

Khuyết điểm: Property was clean and staff was great!

Ưu điểm: Location - cleanliness

Khuyết điểm: Staff - very tough to deal with especially the receptionist ‘March’ I believe he had an issue dealing with non French speaking persons

Ưu điểm: Comfortable bed Spacious Style

Khuyết điểm: Room interiors starting to get a little worn, but not bad

Ưu điểm: Great property , great location , terrific staff , outstanding ambiance

Ưu điểm: Quiet stay, excellent breakfast service. Very friendly check-in desk staff

Khuyết điểm: Room view

Ưu điểm: Great staff. Go the little extra to make your visit special

Ưu điểm: The location of the hotel was wonderful. Steps from Times Square, the Theatre District and 5th Avenue shopping! Friendly and helpful staff. Nice to wake up to free coffee and a paper. Small but adequate work-out area was an added plus.

Khuyết điểm: Although well-kept, the rooms were looking a little bit beat up with scratches and divots in the furniture and stains on the carpet.

Ưu điểm: Proximity to a meeting venue

Ưu điểm: The hotel was nice. It was a mile walk from most of the attractions, shows and tours I went to.

Ưu điểm: We liked the bed, it was very nice and comfortable. Our room was very spacious too (we had a double queen bed room). We also enjoyed the bathroom, especially the shower. The location is quite good. It’s only about a 15-20 mins walk to Times Square.

Khuyết điểm: I wasn’t aware of the gym that they had unfortunately. Although I could’ve found out somehow, but think reception could’ve let us know during check in. FYI, it’s located on the same floor as check in, at the back where the hotel’s mini dining area is.

Ưu điểm: Love the yoga mats and pilate ball. Great to strech after a hard day of work!

Khuyết điểm: High air conditioning, as usual in the IS but easy to turn off!

Ưu điểm: The location was great. We asked for privacy and they heard us

Khuyết điểm: The room was small. For the price I wished it was a little bigger

Khuyết điểm: They double charged me. The desk clerk was overwhelmed and could not assist me. He gave me the name and number of hotel management. I left two messages for them and they did not return my messages.

Ưu điểm: Spacious room, yoga mats and a vision board. The breakfast is outstanding.

Ưu điểm: Cleanliness, location, staff

Khuyết điểm: Bar closes too early. Beds were a little small.

Ưu điểm: Front desk staff were polite and professional. The room was spotless and newly remodeled. For being in New York, the bathroom was large. Overall the room and bed was as good as you will get for 4 stars in New York.

Khuyết điểm: The restaurant was horribly disorganized. Hours were not clearly posted. They had kiosks to enter and pay for your order. After using one and paying and waiting for our order, we were told that yes we were billed, but the kiosks don't otherwise work.

Ưu điểm: Fun and modern with a great location and very cool lobby/patio area.

Ưu điểm: Great location and nice food

Ưu điểm: The staff was wonderful and helpful. We came at 700 am and they were able to find us a room immediately so we could rest after taking a long redeye flight. The room was very clean and quiet and the beds comfy.

Khuyết điểm: When traveling with others, it would have been nice to have a fan in the bathroom (if you know ow what I mean.). Also the elevators could be slow and/or full. We were on the 5th floor so we were able to take the stairs.