Khách sạn ở New York

Ưu điểm: Private rooftop bar and cozy lobby hangout space. European style breakfast lounge and 24 hr snack pantry. Room was small (though big for New York!) yet thoughtfully laid out with clever use of space. Fun/funky upscale low key vibe just perfect. Midtown location excellent for exploring NYC and checking out theatre scene. Daily complimentary bottled water. Friendly, helpful staff

Khuyết điểm: If you pay for your breakfasts when you check in you save a couple bucks vs. paying on day of. I can understand that you'd want to have an estimate of how many diners they will be but, come on, this felt a little nickel and dime-y when everything else was so seamless.

Khuyết điểm: Iron in room. Small gift shop. I was sick and had to walk out in snow to buy medicine.

Ưu điểm: Exactly what I needed for a one night business trip. Room is compact, but designed to be so, and spotlessly clean. Has a great location, fast wifi, brilliant communal spaces for getting out the laptop, and it took less than a minute to check in and out.

Ưu điểm: definitely a different style hotel but we still loved the concept. staff was very friendly. we would definitely stay here again.

Khuyết điểm: since there wasn't any superfluous people like bell boys or concierge desks, I wish I saw a lil more savings and value in the price to stay here.

Ưu điểm: The location was ideal for our purposes, being close to theatres, restaurants and Rockefeller Center. The staff were nicely accommodating and helpful. The place was clean and comfortable.

Khuyết điểm: The bathroom lighting is woefully inefficient and of no help for applying makeup. The lighting in the room is not much better, and there are only three small drawers available inside the closet for clothes. The lobby has a sort of a cartoonish modern décor.

Ưu điểm: This hotel saved us after an incident with our Airbnb accommodations left us stranded in the city. We are so glad to have found this gem, at a reasonable price and in such a great location. The excitement of Times Square is right outside your door, yet inside the hotel you are able to get quiet and restful sleep. Staff was very friendly and accommodating. We enjoyed a wonderful meal at the hotel restaurant just before our broadway show, and then walked a few blocks to the theater. Would definitely recommend!

Ưu điểm: The hotel was in close proximity to Times Square.

Ưu điểm: Rooftop terrace, food service, and comfortable rooms.

Khuyết điểm: Bit overpriced. We have had comparable or better stays, for less money.

Khuyết điểm: Location

Ưu điểm: It was a perfect hotel

Khuyết điểm: Nothing

Khuyết điểm: 1. Due to computer glitch, our reservation was "lost", took staff an hour to reinstate it. 2. Refrigerator in the room did not have a single bottle of water. I had to take medication without any water. 3. Ice machine on the floor was broken, no ice whatsoever. 4. Room had coffee machine, but no tea/coffee and water in the room.

Ưu điểm: The view from the room was perfect, if only I had stayed on New Years! Front row seats to the ball drop! Very clean and luxurious

Khuyết điểm: Some hidden fees & deposit was larger then website said it would be

Ưu điểm: We liked everything about the hotel. The staff were friendly, the room was clean and the location was on Broadway, just one short block from 7th Avenue. I would stay again. It was a very good experience.

Khuyết điểm: The only thing I questioned (but was not a big deal) was the bathroom was small - couldn't fit 2 people in at once. The shower pressure was too good. Meaning that it hurt the body when the hand held was used. The rain shower was good but if you didn't want to wet your hair, you had to use the hand held which in turn was so powerful that it hurt the body. It didn't bother me that much but it was the only thing that was a bit uncomfortable.

Ưu điểm: Everything was great

Ưu điểm: Location is good enough. But still not in the midst of happening place of time square. Front desk staff was helpful and pleasant . View from window was amazing

Khuyết điểm: Travel conceirage was awful. Whenever I looked for them they are not available . Had to go that counter minimum 4 times from my room to get him. He was always out of his place. Finally when he given me advice it went wrong. I wanted to go to Statue of Liberty and he told me to pick a taxi instead of metro. It cost me 35 dollar in the taxi and driver told me best way was metro and he surprised travel concierGe advised me taxi. He said this people doesn't know anything about outside. Not even a bottle of water complementary. All toiletries are bare minimum and had to ask for certain things.

Ưu điểm: Nothing.

Khuyết điểm: Definitely STAY AWAY from that place!! I came at freezy night, the room temperature was at 76 and didn't go higher. I called operator, he sent "engineer" which couldn't do anything he said that's the highest, i called operator and said it's not acceptable, he said the they can't do nothing the whole hotel is set at this temperature (really??). I said show me another room as u sound now ridiculous. Then the same(!) "engineer" came and.. oh miracle (!) he fixed it. I said all of u guys are such LIARS!! Just made me SO mad and irritated for no reason. Overall: WAY overpriced hotel for the way it is, HORRIBLE "costumer service" from most of the stuff here, no room delivery after 11:30pm (really?!), No parking space, Spent almost $300/night for the room doesn't even have tube. It's not a hotel, it's bullshit!.

Ưu điểm: Large clean rooms.

Ưu điểm: Location

Khuyết điểm: Paid $275 for after show party in the restaurant All they had was 4-5 items of Chinese food and open bar. No menus for food nor drinks. Grumpy wait staff.

Ưu điểm: Great accommodating staff. Helpful concierge. So close to Times Square & all the theaters, so perfect for the 1st time visitor. Clean & comfortable. Beds are nice & cozy.

Khuyết điểm: Pool is part of the gym inside the building, so it's only a lap pool. Not for lounging & definitely not for kids. There is a sauna which would be nice in the winter. Very busy hotel! Not a relaxing lobby or even many places to sit (only 4 chairs & some makeshift areas around the plants)! No mini fridge in room.

Ưu điểm: Large rooms AMAZING staff. Tons of outlets in room

Khuyết điểm: Room was tired and worn. AC unit noisy and ran constantly without much impact on temperature. Wallpaper peeling and old. Just didn't feel like I had spent 200$ a night for the place. $30 per day "resort fee" really should have been disclosed at booking. Since I wasn't going to use any of the facilities, I basically spent that money of WIFI access.

Ưu điểm: Location it's excellent

Khuyết điểm: Staff at restaurant was horrible. Un professional rude.

Ưu điểm: Service, location, beds, rooms were right size, showers.

Ưu điểm: A central location

Khuyết điểm: The hotel was overpriced for the general facilities on offer. Pay 30 dollars for a fridge when I'm paying x hundred a night? Kidding? No real dedicated space for guests to relax. Free wifi was not free as it was within service charge. This pricing policy really took facilities down to equivalent of a 2 star hotel or a B and B! Reception staff had an unhelpful attitude. This was on complete contrast to our stays in Boston and DC. Wholly unimpressed. it was almost like the abrasive attitude of Tines Square had pervaded the customer service.

Ưu điểm: The beds were super comfortable, the location was very convenient.

Khuyết điểm: I didn't realize there was a hidden resort fee. It was disappointing to have to pay an extra $40 per night. The temperature in the shower kept fluctuating from super hot to cold. Sometimes it was just a cold shower.

Ưu điểm: Very expensive

Khuyết điểm: Water pressure in shower not good.

Ưu điểm: Location, Location, Location!

Ưu điểm: The location was good. The people we interacted with were nice.

Khuyết điểm: While the staff was nice, they didn't do a darn thing. A smile and a kind word does not make a bed. I know this because one day we came back to a room that hadn't been serviced, reasons still unclear. We became quite close to Terrance, the front desk agent at night. Pleasant as can be, but it took 3 calls to get some towels delivered. We asked for tissues, and no joke- were handed a wad of tissues. Guess the boxes are for special people? Shampoo is also held in the vault. The fan in the bathroom didn't work so everything just steamed up. The shower was broken and given it's a wall of glass, it's a serious safety hazard. It also meant the water just poured out of the shower and puddled on the floor. A real problem when you can't get an extra towel. The wallpaper is peeling up and there was mold, likely do to the broken vent. The window in the room was broken. We figured it was safe with our son cause it really wouldn't open, but it also didn't quite close. The black out curtains were the dirtiest thing I've ever seen and had large (obvious) rips in them. Oh, and to top it all off they did maintenance on the plumbing and shut off the hot water. Guess how I found that out? Nope, not through a phone call or a note slipped under the door. But only once I was in the shower and the water just wouldn't get hot. I paid over $300 a night for this. I will literally never return to this location, nor will I stay in another Crown Plaza.

Ưu điểm: The most unfriendly staff I have encountered at a hotel

Ưu điểm: Clean room, comfortable bed, nice walk in shower (no tub). Subway entrance right outside.

Khuyết điểm: WiFi wasn't free unless you sign up to rewards club.

Ưu điểm: Great room, great view

Khuyết điểm: Pay for wi-fi in the room; shower had no separation in bathroom (lip or tub around bottom - shower water got everywhere. Could not find free coffee in room or a free bottled water. For $400, I would have expected more amenities. Elevator keys did not work for several people, including me, to get to your floor. We rode up and down the elevator several times in less than 24 hours. Many others had the same problem. Big waste of time.

Ưu điểm: Loved the location, quietness, cleanliness and courteous staff

Khuyết điểm: Paying for wifi

Ưu điểm: Great location, if you can tolerate Times Square. Stayed in a king corner room on the 16th floor. Wife and I loved the bed, the view, and the bathroom. Subway doesn't get any closer, entrance is immediately outside lobby door. Gym was spacious, if you need that. Didn't try the bar/restaurant, just too many other choices in Manhattan. For that matter, nice bathroom and comfy bed is all we needed, as we weren't looking to waste time sitting in the hotel.

Khuyết điểm: Again, location is great as long as you want to be very close to Times Square and all that comes with it. Noise of the city is audible on the 16th floor, but wasn't a problem for either of us sleeping through it. Wifi has a fee, but you can avoid it if you sign up for IHC membership.

Khuyết điểm: Can't say anything bad about this booking.

Ưu điểm: Nice hotel friendly people

Khuyết điểm: The parking people they are affiliated with are ripoff scam artists! DO NOT PARK THERE

Khuyết điểm: Front desk staffs

Ưu điểm: for the buffet breakfast they write down 18% tip???

Ưu điểm: Rooms were clean, beds very comfortable, maid service timely, toiletries excellent, service excellent, fitness room spacious, and outstanding location - one block from Times Square, next door to subway stop to SoHo and 2 block from subway going uptown, near great restaurants a block away, and a block or two from most of the major theaters . We have now stayed here three times in the past 4 years - not willing to risk staying somewhere else

Khuyết điểm: Nothing not to like, except it can be pricey depending on the day of the week you stay ($300-$400/night), but it is worth it.