Khách sạn ở New York nằm gần sân bay Radio City Music Hall

Ưu điểm: Everything

Ưu điểm: Views from the room... just stunning. Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.

Khuyết điểm: Bar prices are very expensive.

Ưu điểm: The main entrance and lobby look fantastic! The staff are exceptionally warm and friendly, very helpful, and really show concern for their guests. Kudos especially to Norma at Front Desk for doing her best to get us 2 rooms on the same floor and as close to each other as possible and helping us arrange for late check out. The Concierge team is topnotch, giving really good restaurant recommendations. The rooms are spacious and tastefully updated.

Khuyết điểm: While the rooms have been renovated, the bathrooms are a little dated.

Ưu điểm: I liked the ambiance of the hotel. Room was spacious and comfortable. Location is fantastic. Staff was friendly.

Khuyết điểm: Outdated feel of the room, no coffee/tea and kettle

Ưu điểm: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.

Khuyết điểm: Beds quite small in standard rooms, and extras are expensive.

Ưu điểm: location

Khuyết điểm: All good, room was small but adequate

Ưu điểm: Very good staff with warm and professional attitude.

Khuyết điểm: Almost USD 300/night I could stay in a hotel in the same area with much, much better amenities.

Ưu điểm: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and  was helpful with a question regarding wifi.

Khuyết điểm: They need to upgrade rooms, hotel is getting old need to renovate ASAP

Ưu điểm: The bed was comfortable. The service was great

Ưu điểm: The staff adjusted an error in the hotels reservation immediately, at check in. Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.

Ưu điểm: It was my first time in New York and the location could not be more ideal. The hotel was central to all of the main attractions. We stayed around Thanksgiving and all of the holiday decor were already stunningly displayed. A lot of tourists stopped by the outside courtyard, which is quite the photo opportunity. Inside the lobby, they hosted a "happy hour" during the weekdays around 5pm which consisted of small bites - all delicious and inclusive with your stay. My boyfriend had to work during our visit and a shuttle was provided to the financial district. The staff were excellent and very friendly.

Khuyết điểm: We had a bit of a situation where we found rotten food in our mini fridge leftover from previous guests. The manager was very accommodating and provided great customer service. The only other negatives were that the internet was not included with your stay and the bellman/greeters stood by the door but did not open the doors for you which I found a bit odd.

Ưu điểm: Tavern adjoined. Great waitperson Josh!

Ưu điểm: I chose this hotel for its proximity to a Gala that i was attending. Everything went smoothly, although I didn't have much time to spend in the hotel.

Ưu điểm: everything from staff to rooms to restaurant.

Khuyết điểm: nothing everything was fantastic

Ưu điểm: Clean comfortable and good location

Khuyết điểm: Very small hotel with limited facilities.

Ưu điểm: wonderful Irish hospitality, comfortable room, prompt service when needed, good location

Khuyết điểm: n/a

Ưu điểm: Location was perfect, hotel was easy to find by taxi, close to the subway. The staff were extremely friendly and helpful in this hotel, more so than I have experienced in other places. At check in we had Cliodhna who was so friendly and let us know about the adjacent bar which we decided to avail of straight away as we were hungry after our flight. On our first night we were so tired when we arrived back to the hotel and forgot to pick up water, Cliodhna was very kind and got us 2 bottles straight away when we asked for directions to the closest shop. Any time we had a question or query the staff were great. We dealt with Ian and Conor also, both very friendly and super helpful. Unfortunately, I had to call Conor in reception in the middle of the night as our room neighbour had fallen asleep and left the TV on which kept waking me up as it was on the wall that backed onto our headboard. He was so good though and promised he would get it resolved asap and within 5mins everything was, thank you! The room was a lovely, the perfect size and it had everything we needed. Each day it was cleaned, and we were left bottles of water and chocolates, a lovely touch. The bar next store was lovely, we had a small bite 2 afternoons and had 2 drinks one night, the staff were very friendly, and it is a nice busy little spot.

Khuyết điểm: We had challenges with the temperature in our bedroom (room 806) - the room temp was sitting at 75-76F most of the time, which was uncomfortable to sleep in and have showers, use the hair dryer etc. We could not get the air conditioning system to switch on. We reported this however one morning and it was fixed when we returned but then that night it stopped again. This is when we dealt with Conor who I have to say was super-efficient, informative and helpful. We returned to the bar for a drink after our meal and he updated us when we arrived and told us they have a room on standby ready for us to sleep in if we were not happy with the temp. This was a lovely touch and put our minds at rest. He also provided us with a drinks voucher for the inconvenience caused. To be honest neither of us have had such good service when we stayed in a hotel before, the team really went above and beyond to ensure we were happy. We wanted to get some laundry done. I was a little surprised when I called the number noted and i was transferred directly to reception who asked me to bring the laundry down when I was leaving, something I have never experienced before - I think it would be nicer for the guest to not have to worry about this. On our 2nd last night we were extremely tired after our days of exploring so we decided to stay in and order room service. My partner ordered the food and he said whoever took the order was extremely abrupt on the phone. Just thought it would be useful to provide this feedback as we felt this service did not reflect the other staff's service which we experienced. Our room was lovely and was perfect size wise for what we needed. I do feel it is a little dated and could do with being modernised.

Ưu điểm: Very pretty hotel rooms very clean staff very friendly

Khuyết điểm: Not a thing

Ưu điểm: The staff are so friendly and go out their way to help when required. The central location is a dream and the breakfast is gorgeous.

Khuyết điểm: Non blackout curtains on a large window facing a commercial building w lights on all night! Incredibly difficult to sleep in such circumstances. Very poor sound insulation as well. Could hear perfectly clear conversations from down the hall.

Ưu điểm: Amazing hotel and they upgraded us to the Jim Sheridan suite, the beds are so comfy

Khuyết điểm: Nothing

Ưu điểm: Location

Khuyết điểm: Room hadn’t been cleaned properly when I checked in. It was fine on other days.

Ưu điểm: Great location. Great bathroom. Great staff.

Ưu điểm: Super soft bed, easy check-in and check-out process, great location, and INSANELY fast wi-fi.

Khuyết điểm: The room was TINY. The bathroom shower needed to be renovated and/or deep cleaned.

Khuyết điểm: Breakfast - no fresh options ( tomatoes, cucumber , no salads ) only one option bread , no fruits ( only banana ) and no options for joghurts , only cereals ( no mysli ) .

Ưu điểm: Awesome location, friendly staff and ergonomic rooms. Would definitely recommend & I'd stay again, just not for the breakfast

Khuyết điểm: The breakfast was the same everyday. A little variety would be beem nice. Getting a table was also a little hectic.

Ưu điểm: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.

Ưu điểm: Location

Khuyết điểm: They charge at least 5 USD per package if you get anything delivered. Check-in process is a nightmare. No closet in the rooms. Not good for business trips.

Ưu điểm: Room was nice. Quaint and clean. Staff have Me an extra bed because I'm very tall which was brilliant from them.

Khuyết điểm: The bar closed way too early on Monday night but they did let us have drinks before tossing us out. Bartender attitude was a bit flippant and unfriendly.

Ưu điểm: The rooms are some of the largest rooms I’ve seen in a nyc hotel. The building is in excellent condition and the staff are some of the best. Only issue is that the neighborhood can be iffy at night. So be careful.

Khuyết điểm: The neighborhood is probably one of the more iffy area of Manhattan. Theirs police around due too penn station being down the street but still..

Ưu điểm: Clean

Khuyết điểm: Nothing

Ưu điểm: Super comfortable beds, great location cool bar and super friendly staff

Khuyết điểm: I know its NYC but rooms are small

Khuyết điểm: Tokyo Style; Super Small Rooms!

Ưu điểm: Location

Khuyết điểm: Luggage storage

Ưu điểm: nice, young, up to date, very cool

Khuyết điểm: not at all

Ưu điểm: Room was nice and bathroom was clean and roomy

Khuyết điểm: checked in reservation hadn't come thru yet. Had to wait 10 mins. Said I had to fill out registration but her computer was down. Said I had to wait. Took me 20 mins to get to room

Ưu điểm: Hotel was in a great location and was a great value. Close to Midtown and great restaurants.

Khuyết điểm: The hotel felt like it hadn't been cleaned very well. The bathroom floor needed to be wiped down, the conditioner bottle was not new, items were left under the drawers, and other small things. Also, the elevators were VERY slow.

Ưu điểm: Friendly staff, convenient location, bag storage for timing and check-in.

Khuyết điểm: I got a balcony room and the picture online showed a great view, in reality we were on the third floor and our balcony faced an alley. Everything else was okay, but i expected a little more for 250 a night

Ưu điểm: The staff was amazing and very helpful!

Khuyết điểm: I noticed small details that could use updating. Not a big deal but the hotel may want to consider when competing with all the other hotels in the area.

Ưu điểm: Balconies

Khuyết điểm: Hot water wasn't working, apparently in most of the building, just my luck

Ưu điểm: Comfortable beds, one room regular king room had small almost nonexistent balcony vs other king room with nice spacious balcony

Ưu điểm: Everything was great

Ưu điểm: Location is very convenient

Khuyết điểm: Bed was not confortable, toiletries and towels not replaced accordingly.

Ưu điểm: The room way very functional, clean, and the bed comfortable. Shower was outstanding. Loved the $10 snack credit in room on reasonably priced items.

Khuyết điểm: The toilet was a slow flush and slow fill, thus noisy for a longer period of time than necessary.

Ưu điểm: The balcony was nice and the public terrace was nice too. The bed was extremely comfortable.

Khuyết điểm: It great place, bad location. None of the sides should be obstructed.

Ưu điểm: The hotel was in a great location, right near Times Square, Bryant Park, The Rockerfella etc.

Khuyết điểm: The room didn’t have tea just two coffee pods.

Ưu điểm: Shower was really nice--top-down head with portable opt. Tiles in the shower were pretty and the room came with a decent balcony as well as access to a balcony upstairs. $10 credit to the mini-bar was perfect.

Khuyết điểm: Perhaps a bit stingy but the bed seems a little stiff. The pillow selection was okay. Needed a few more layers for blankets if planning on rooming two people as the blankets were a tad thin.

Ưu điểm: Very clean. Good lobby bar. Great location.

Khuyết điểm: Nothing

Ưu điểm: Clean and nice looking hotel with attentive staff, in a good location.

Khuyết điểm: Very small room made smaller by old style tub and fixtures that stick out to the room. Most hotels that have room size challenges find a way to create more space. The bar was a bit of a rip off, even by NYC hotel bar standards.

Ưu điểm: Very friendly front desk staff. great location for everything. good buzz and a starbucks on site.