The Lucerne Hotel

Overall a good say

Very clean room in a relatively quiet part of the city.

Shower flooded the bathroom upon showering. Not a big deal, but had to clean up the bathroom after a shower.

Great location. There were lost of restaurants within walking distance. The subway is one block away. It is a beautiful building.

It was NYC-hotel to an extent - small elevators, fairly small room but not too small.

location

small lobby-no lounge

I was very pleased with my stay at the Lucerne. The room, though small, was very comfortable. I was particularly impressed by the comfort of the mattress, pillows and linens.

Our in room coffee maker was not in the room at check in. We did not realize until the second day that we could request it from the desk.

Hotel is in an excellent location. Two blocks away from Central Park, near subway and great restaurants. Hotel Staff very pleasant and professional, Concierge was great. Hotel room was spacious and very clean. Requested room not available (plumbing), alternate room was very accommodating.

Later check out.

Friendly staff, location and the upgrade I was given was a wonderful surprise.

No complaints.

Comfortable although small room with 2 standard double beds - quiet apart from drown of airconditioning outside. Staff all very friendly and helpful. Excellent location very close to subway, Central Park and Natural History Museum. .

Superb location on upper West side. Excellent staff including concierge service. Good, clean, room with turn down service and appropriate amenities.