Khách sạn ở Berlin

Ưu điểm: Room very confortable, even if in need of some furniture renovation. For the rest, all was as expected, very good value.

Ưu điểm: Very elegant and the staff go out of there way to ensure you enjoy your stay. It is central and walking distance to everything.

Khuyết điểm: Breakfast had a lot of selection but not what I was used to. But what I did eat was delicious.

Ưu điểm: Excellent breakfast, super friendly staff with the exception of the lobby-guards, and amazing executive suite.

Khuyết điểm: Lobby guard was unfriendly and stared as I asked him for the way to the reception

Ưu điểm: excellent managed property

Ưu điểm: Location, style, balcony view, history

Khuyết điểm: Asked the concierge desk twice over two days to book a lunch reservation. They only notified my room that it was confirmed about two hours before the requested reservation time. By then I'd already made other plans and left the room.

Ưu điểm: By far my favorite hotel experience ever. It was very luxurious, beautifully appointed, and the service was superb! We were welcomed by a very pleasant and courteous bellman, and every ancounter with staff thereafter was remarkable for its pleasant, service oriented tone. They are in a very deluxe hotel and they treated us, ordinary guests, as if they were delighted to have us! And the breakfast buffet was out of this world!! A terrific experience from start to finish.

Khuyết điểm: The only thing I didn’t like was that I couldn’t stay forever. I am sad to say goodbye to the Adlon Kempinski.

Ưu điểm: Beautiful room and spa ; wonderful breakfast

Khuyết điểm: I don't love how crowded the lobby always is due to the center lounge in the middle of the lobby

Khuyết điểm: no

Khuyết điểm: Superb. Go there

Ưu điểm: The hotel has a feeling of old world charm that is hard to find. The internet connection was quick and reliable. We would definitely stay at the hotel again when we're in Berlin.

Khuyết điểm: The service at the outside bar area (closest to the Brandenburg Gate) was very poor. The staff seemed very confused as to what we had ordered.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Great location. Storied history.

Khuyết điểm: I generally prefer smaller hotels.

Ưu điểm: Room is big, nice furniture, very clean

Ưu điểm: The staff were very welcoming. They took all my requirements into consideration and the room was well appointed. The hotel lobby is very stylish

Ưu điểm: The hotel design, cleanliness, location, staff and everything else was pretty good.

Khuyết điểm: There wasn't any baked beans at breakfast just ketchup and mayo. There were only two english tv channels both of which were news channels.

Ưu điểm: We very much enjoyed staying in your hotel. Especially we liked the bed and spa area.

Khuyết điểm: We didn’t like the waitress at Blend restaurant. She was not attentive and we didn’t feel welcome there. Many times she confused our order or forgot at all.

Ưu điểm: Prime location, comfortable room w/ modern design, cool facility and friendly staff. It was an amazing stay :)

Khuyết điểm: Just slightly pricey, other than that it's perfect!

Ưu điểm: Professional service and location. Thank you for a memorable stay and your “yes, we can do it attitude”.

Ưu điểm: Location is very central at the Zoo, Kudamm.

Khuyết điểm: The driveways in the parking garage are a bit tiny. Of course u cannot change the building, but u can reconfigure the parking spaces so that the drive through will be at the middle and there is more space between the pillars.

Ưu điểm: The bed and room were very clean and comfortable, and the staff were all extremely friendly and helpful. Very stylish design. Great location for walking to the Zoo and other sites in the Kudamm area.

Khuyết điểm: Was disappointed that there was no iron in the room; laundry service costs were exorbitant; nice pool area but a bit strange that fitness machines faced pool; coffee was provided at the bar in the morning, but cost was high, and for only half a cup

Ưu điểm: Excellent location, clean room, great swimming pool!!

Ưu điểm: Location and cleanliness

Khuyết điểm: The pool with Kids everytime.

Ưu điểm: Good hotel, good location

Khuyết điểm: Water was not warm in the swiming pool

Ưu điểm: Great hotel with amazing design. The staff is super nice, kind and helpful, the room was always clean. Great location, 5 min from kadawe mall, 5 min from bikini berlin center and 2 min from the zoo. Definitely going to return there on my next trip to berlin.

Ưu điểm: The hotel is located just opposite the train station. It's a very happening area of the city with many restaurants. The rooms are great with all the facilities you would require. The staff are very helpful and warm.

Khuyết điểm: Nothing. Perfect hotel for a base in Berlin.

Ưu điểm: Best location ever. Only 10min by subway to many spots or just walk. Nice restaurant nearby. Come next time.

Ưu điểm: Breakfast was great with many choices and always full trays. Staff always helpfull and friendly. Location exeptional, you can walk to literary all major points of interest.

Khuyết điểm: Pillows could definitely be better. Bar could feel more like a bar with some barstools I suppose, but that's just a minor detail.

Ưu điểm: Location excellent. Walking distance from many sights and Xmas markets. Room comfortable and well equipped. Breakfast very expensive so ate out.

Khuyết điểm: Breakfast expensive so ate out.

Ưu điểm: Location, staff.

Khuyết điểm: Pillows made of marshmallow. Seals on the windows all need replacing, ask for a room on the inner courtyard the street side is very noisy at Xmas.

Ưu điểm: best breakfast ever! the staff was very welcoming and helping. the location is perfect, close to everything on foot and public transportation but still very quite. the room is very clean and comfortable

Khuyết điểm: everything was perfect

Ưu điểm: *The room was really nice and confortable *very good cleaness of the room

Khuyết điểm: *In the complimentary coffee suplies to have a small bottle of water.will be perfect. *Also better price in the laudry *also slippers will be perfect if the had

Ưu điểm: Room was much larger than expected, extremely comfortable beds. Staff were so friendly, welcoming and helpful. Smart set up, perfect location. V. Happy.

Ưu điểm: We traveled with family and needed big rooms. These were great. Staff is excellent, and location is fab. No complaints!

Ưu điểm: the location is very nice

Khuyết điểm: It’s little old, you feel the room is old

Ưu điểm: Great staff that went out of their way to borrow a remote charger for my car that was down to 11% with no chargers for electrical cars within kilometers away.

Ưu điểm: Rooms were spotless, bed was comfy, staff were friendly and great asset to the Hotel. We arrived early expecting to leave our luggage but 2 rooms were ready and we had a choice of which room we wanted. Free tea and coffee in room. There is a mini bar which had additional charges. Breakfast was amazing. They offered smoothies or detox tea as you walk in. Loads of selections of cheese, hams, fruits, sausages, breads, pastries, juices etc and they make you your egg the way you like it. Enjoy your stay and you will not regret it.

Khuyết điểm: Room service comes in early and once we were coming back from breakfast around 9am and they had already made the bed changed the towels etc.. another time we had to wait for them to finish. But can't complain as they are doing their jobs. Thank you.

Ưu điểm: Huge rooms, very stylish, at an acceptable price. Well trained staff, very helpful and polite. Gym and sauna area are well equipped and clean. Room service is great, food was delicious. Many beautiful works of art around the hotel, they were tastefully selected and they make the whole very aesthetic. Nothing to complain about.

Khuyết điểm: Nothing

Ưu điểm: Great location, thoughtful front desk staff, beautiful room. But all the accolades go to Sam the concierge

Ưu điểm: No surprises, good or bad. Very good location. Room was nice. Shower had great water pressure. "Free" internet isn't free because you need to pay a small fee unless you are very minimally using it.

Ưu điểm: Great location close to U-bahn, overall a good hotel

Khuyết điểm: Good breakfast but the ventilation should be better: a cook making fried eggs causes terrible smell around the entire restaurant. My clothes smell the whole day.

Ưu điểm: Great omelette station and fresh fruit juice etc. Don’t like automated coffee machines but that seems widespread

Khuyết điểm: Dirty crockery in the room. Automated lighting system.panel

Ưu điểm: The room. The bed and the quilt. The lighting installation in the room. The warmness of the room. The bathroom.

Khuyết điểm: The location. The staff could have been a little bit more helpful. There is a photo of a swimming pool in the site of the hotel, but it isn't free. You can use it lwith extra charge.

Ưu điểm: The

Ưu điểm: Good value hotel with excellent design and facilities

Khuyết điểm: Could have provided more pods for the coffee machine

Ưu điểm: Exceptional

Khuyết điểm: Clean; tidy!

Ưu điểm: Besides the smell nice and clean rooms. Location is very nice with a little shopping mall next to the hotel (you can also get breakfast or lunch there) and a metro station on little walking distance.

Khuyết điểm: Room that was given to me smelled very strongly like sewer. I asked for another room withouth the smell that they eventually gave me. Furthermore the key cards didn't work properly. To make the key cards work I needed to went several times up and down to the reception.

Ưu điểm: Everything is new and high quality. The room was spacious. Location is central and close to U-Bahn.

Khuyết điểm: Wifi disconnected every now and then.

Ưu điểm: The verity of food option

Ưu điểm: the location is very nice. the only positive in the hole experience was the customer service of the staff that they ve done their best in order to overlap all the below issues

Khuyết điểm: the room had several technical issues a) no heating it has a fixed temperature at 22-23c degrees. b) we had a towel with a big hole in the middle c) the shower through water up instead of down d) the breakfast area was cold so much that you couldn't afford it e) the swimming pool also was cold we couldn't swim .

Ưu điểm: Great view from the top floor and lounge great to relax in with a drink, although I used that less than previous visits, spending more time touring instead. Well appointed room, and lived the alarm clock/radio/phone with built in charging cables.

Khuyết điểm: Bed was a bit harder than I remember most Intercontinental beds to be, and so I struggled to sleep on my side. Water in the shower seemed to cycle unexpectedly between expected temperature, hot and cold. Was not quite on the same par as the Singapore club lounges with personal recognition on returning subsequently to the lounge during the visit.

Ưu điểm: The breakfast, the location, the bar (Marlene)

Khuyết điểm: The behavior of the personal at the reception. To be more specific: I have paid the room, the VAT and the city tax before my arriving in the hotel, via booking.com. However, they blocked on my card 50 EURO initially at check-in, after that daily they blocked, without any motivation, some amount of money: first 6 EURO, after that 8.35 EURO, and finally 9,45 EURO. When I asked for explanation, they told me that there are city taxes. So, they asked me to pay for the second time the city tax. After that, at the check-out, they asked me again to pay by cash the city taxes (for the third time!!!). I paid everything, they promised that will immediately un-block my money. We are now 10 days after I depart from hotel and partially my money are still blocked on the card. Strange behavior of the personnel of a very high level hotel.

Ưu điểm: Classy and cool

Ưu điểm: Spacious rooms, great breakfast, amazing swimming pool. All of that right in the center of Berlin. I recommend it to every traveler!

Khuyết điểm: Nothing to dislike ...

Ưu điểm: Lovely.

Ưu điểm: Clean hotel. Efficient, helpful staff. For my purposes a good location.

Khuyết điểm: No

Ưu điểm: Breakfast was really good.

Khuyết điểm: Amenities could improve.

Ưu điểm: Beautiful hallway/entrance, quality furniture, fast check in and check out. I definitely recommend spa, very relaxing and massages done by a girl from Thailand were really good. I would highly recommended the spa, also for a hotel gym there is a good equipment too.

Khuyết điểm: We had 3 nights stay and every morning (around 8.30am-9am) we were woken up by a manager and/or housekeeping, especially slamming doors every few moments, hovering. etc (we were allocated on a quiet wing LOL) Also, if you upgrade your room for 44€ each night and they will tell you mini bar is for free and they refill every day, yes it is for free and refilled every day, but there is no alcohol in your mini fridge at all. Room 537 soulless, big hallway entrance but something is missing in that room, small bathroom. Breakfast - organisation and staff hospitality by staff is questionable, no engagement with guest etc.

Khuyết điểm: When we booked we requested single beds as we were a party on mother daughter and two sons. When we arrived there we were in double beds which was disappointing. The beds were large and comfortable however so it was ok. The staff were really friendly. The breakfast was a bit disappointing. I expected a big variety it was at best a 4 star standard. That was the main reason I booked it so my sons could get a good start to the day. I would not go back there for that though. The hotel restaurant was very expensive and as we didn’t arrive til 9 pm we had to go out and look for a restaurant. There were very few restaurants in the area and all were closed so we had to eat in McDonald’s which was very disappointing. However in general the location was really good. Fantastic city and loads to see. Catherine

Ưu điểm: Great staff and room.

Khuyết điểm: Actually the breakfast was pretty standard for the price tag. But Germans have never been good at breakfast really.

Ưu điểm: Received a room upgrade for my birthday, hotel was lovely and breakfast excellent choice. All the staff were friendly and helpful

Ưu điểm: Excellent value, great location, Clean comfortable room, great friendly staff. Near convenience mart, coffee shops and restaurants. My second time at this hotel and is my go to hotel in Berlin.

Ưu điểm: The service was amazing. Good trained and skilled people working in this hotel.

Khuyết điểm: - heating was making loud noises at the last night - toilet flush of other people's rooms could be heard in the middle of the night, so I woke up several times. Nothing to worry about but for 5 stars not the best recommendation

Khuyết điểm: I thought I will get a gift. I didn’t get one!!

Ưu điểm: Beds and location

Khuyết điểm: - no coffeemaker in the room while there was stated there are coffee and tea facilities in the room( why not put a nespresso machine with cups in each room) - no bath - discussion about validation of creditcard which was not clearly stated before booking. Had to pay the same amount again at reception. ‘ well YOU don’t know your pincode’ Not 5 stars client service, hidden behind ‘ so sorry but that is our creditcard policy’ I wondered what they would have done with the money they took from the creditcard if we would have cancelled ( there was no refund policy) Pay it back because the card could not be validated in person? I am sure the would have not. Clearly no imagination what it means to have €800 less for a family weekend - third coffee not delivered in cafe. No excuse what so ever ‘ well we took it of the bill didn’t we??’

Ưu điểm: Convenient centrally located hotel with good breakfast buffet

Ưu điểm: The hotel was in an ideal location, and the facilities and staff were excellent. A wonderful choice at breakfast! It is difficult to find fault with any aspect of our stay. Thank you!

Ưu điểm: - cosy and quiet rooms (ours was facing the inner yard) with a nice design - big and very comfortable beds - quite spacious and very clean room - great breakfast with a big choice of tasty food - very nice spa area, quite spacious with 3 types of sauna (finish, steam and hammam) and comfy quiet rooms - great location - very central - 15-20 min walks to Alexander Platz (TV tower) or Brandenburger Tor, various museums. The location doesn't offer too much of night life though, but it's quite easy to get to such places with a taxi/uber. - nice hotel bar (on Saturday evening there was a live music)

Khuyết điểm: - as reported by other travellers, we had issues with payment - credit card was charged/blocked with triple the amount due. It was all resolved within 2 days, but make sure you have the same card with you which was used for booking to avoid similar situation. The hotel should find a solution, as this is quite a bad start of the stay. - bathroom was nice and clean, but was a bit small - in the sauna area the drinking glasses were not replenished. After asking the staff they confirmed they know about it but for the next 90 minutes nothing has been done to bring new glasses (they brought new water bottles/carafes, but no-one could drink it as the glasses were missing) - in the sauna staff collects wet towels. Unfortunately they have also picked up swimming suit which was somehow entangled with the towels. We could not recover it, as we left the day after.

Ưu điểm: THe location of the hotel.

Khuyết điểm: The check in time was 15.00 but the rooms were not ready until 17.00.

Ưu điểm: Clean, modern, comfortable

Khuyết điểm: Nothing, enjoyed it all

Ưu điểm: Location

Khuyết điểm: The staff are not trained to be focused on clients. The pillows are uncomfortable. They didn't wake me up on time I told them to do so. It's 4 stars hotel and no water kettle in the room. No English speaking TV. Channels.

Ưu điểm: Staff

Khuyết điểm: Nothing

Ưu điểm: The breakfast room was nice-people were helpful and very kind. We enjoyed the location - we were able to walk many places on our "to see" list! Much discovered as we walked. It was a jaunt to and from the train station. Public transport is very near.

Khuyết điểm: Enjoyed our stay

Ưu điểm: The room was clean and very warm(it was -1 outside). In general, it was better than we expected. The hotel location was perfect. Only 3 min away from subway station within walking distance.

Khuyết điểm: The room seemed smaller than the pictures, but it's not a big deal.

Ưu điểm: Food, cleam rooms, amability of the staff

Ưu điểm: Great Location

Ưu điểm: Everything was clean, the location super central and the room very good. I totally recommend

Khuyết điểm: The heating system was either putting cold vs hot air

Ưu điểm: We rented bikes as well at the hotel, cheap and decent bikes. Very friendly staff and good service.

Ưu điểm: The breakfast is great, the room nice and tidy, and most of all you are just next to checkpoint Charlie. There are also nice restaurant in the area and shops. There is also a nice bar in the hotel.

Ưu điểm: I liked the location of the hotel the best.

Ưu điểm: - staff were really friendly and all amazing all the time - the beds were comfy and felt quite private. Rooms were warm in winter and spacious. Had full length mirrors which is nice for a dorm room. Also little shelves in the bed and your own light and outlet. - bathrooms were great! Very private, clean and always available. Good room for hanging stuff and shelves away from the water. - super good location, close to underground and lots of restaurants, supermarkets and shops

Khuyết điểm: - no kitchen available which is a bit inconvenient - no big common area, just a bar and space near reception

Ưu điểm: They have a nice bar with their beer also they have a little cafe in the entrance. Also they provide hair dryer, padlock(paid) and free sample beer from their brewery. Showers are big and clean. Beds are comfy and has two usb chargers next to your bed. Hostel located in a good neighborhood. Easy access to public transportation. Staff was very good, they have free storage for your valuable stuff also a pin secured locker room in downstairs(paid).

Khuyết điểm: I didn’t face with a problem while I’m there.

Ưu điểm: The staffs were nice

Ưu điểm: Very helpful staff, clean rooms and bathrooms

Ưu điểm: Nice room and great location. Lovely breakfast

Khuyết điểm: No kitchen Long distance between the room and the bathroom/toilet.

Ưu điểm: Vị trí siêu siêu tuyệt vời, gần ga tàu điện, gần các điểm tham quan, xung quanh có nhiều nhà hàng Việt Nam

Ưu điểm: Everything was perfect. The room was big and comfortable. The team was working very carefully. The only one thing, they didn't control the refilling of mini bar.. anyway the hotel is really good. Looking forward to come back there

Ưu điểm: Great spacious rooms, very friendly staff

Ưu điểm: Location, spa

Khuyết điểm: Charge for spa in 5* hotel?! House keeping one day forgot to clean toalet, next day forgot cleaning liquids in room. Every day i need to call for bathrobe beacuse they dont left clean in room. Guest service usualy need 10-15 min to answer on tel.

Ưu điểm: Everything was great. We got an room upgrade and everything was perfect. The room, the hotel and the smiling staff.

Ưu điểm: Very good hotel. Quiet, despite being located in the city center. Excellent breakfast. High quailty of service, and if any inconvenience occures, the solution is found instantly. Rooms are big enough and very clean. Good cosmetics/beauty products in the bathroom.

Khuyết điểm: Only thing I would change are carpets in corridors which simply are used. And maybe I would add some TV programms in Polish. Poland is just +/- 100 km from Berlin. Now only broadcasts in English, German, Russian, Spanish, Arabic and Chinese can be watched in the WA hotel.

Ưu điểm: Excellent location. Clean. Comfortable stay.

Khuyết điểm: Savoury selection breakfast could be better

Ưu điểm: Nice modern hotel breakfast good

Khuyết điểm: Staff not very friendly or helpful should of had a double bed but had 2 singles push together

Ưu điểm: Everything is perfect, I highly recommend

Ưu điểm: The location was good and close to the central station, it is just a 2 minute walk. At first, we booked the fifth floor but then we realised it was facing a construction site. Later, we were able to change to the seventh floor which had a balcony and was facing the courtyard. The beds were fine and it was a quiet room.

Khuyết điểm: I booked through booking.com a grand deluxe room because it stated “one king bed, two twin beds” and “free minibar”. However, when I reached the hotel, the staff told us that there was only one king bed or two twin beds in all of their rooms. The staff said that it was a choice of either one but not both. I felt that I had been cheated because I understand that the description implies that both kinds of beds would be in a grand deluxe room. Besides this, I was extremely disappointed with the working attitudes of the night shift staff, especially the man with a moustache and messy hair (I forgot his name) and a woman who was quite tall and her name starts with a letter “V”. The man’s attitude was insincere and not willing to serve. When I asked him about whether the hotel had satisfied all my special requests (emailed beforehand through email), he said in an arrogant way that he was not the one who emailed me. Later, I requested for another staff to serve me and so I came to C.Rosner. She’s completely different from him. She had a smile on her face and sincerely assisted me, providing me with a quiet room. She was very patient in serving me and her descriptions were very clear. Her working attitude was totally different from all of the night shift staff. It was only later did I know that she was from Dresden’s Steigenberger and not here. On the day we checked out, it was in the morning. I was asked to pay for the minibar but my booking which was the grand deluxe and which should have a free minibar. However, they still wanted me to pay €27 for the minibar. I had already booked a grand deluxe which included a free minibar so why did they still want me to pay for the minibar? Be careful when you check out and read through your bills carefully.

Ưu điểm: This was our second stay here and would stay again. Location is convenient for day trips from the main station and walking to several key sights. Everything very quiet, clean and comfortable.

Khuyết điểm: A mini fridge in the room would be handy for storing medication.

Ưu điểm: great location, very near to central train station

Ưu điểm: Everything was wonderful

Khuyết điểm: Nothing

Ưu điểm: Close to main station and all the key attractions

Khuyết điểm: Staff were a bit short and snappy - they did not try to be helpful - apart from the receptionist that allowed us to check out an hour later

Ưu điểm: Great staff, very nice gym and sauna. Our room had such a great view!

Khuyết điểm: The double bed was actually 2 single beds, put together. I could be put in a more comfortable way.

Ưu điểm: Very clean, professional staff, prime location.

Khuyết điểm: Only complaints are that I was put in a wheelchair room without a traditional shower (more of an open bathroom with red emergency pulls). Furthermore, I ordered in-room breakfast and placed the slip on my door some 6 hours before the deadline. In the morning, the slip was still there - nobody had come by and even picked it up. Had to leave for the airport on an empty stomach as a result.

Ưu điểm: breakfast is reasonable and yammy, staffs are kind and friendly

Ưu điểm: Great location. Friendly staff

Ưu điểm: Very high end hotel. The room was spacious.

Khuyết điểm: The room