Crowne Plaza Berlin - City Ctr Nurnberger

This hotel is all about Location. The area was perfect but would recommend you choose a different hotel. Whilst the hotel was clean, it lacked in many key areas.

Immediately upon arrival we didn’t receive a warm welcome from reception, The staff was disinterested and looked bored in her role. I requested a room high up and with a view a few months in advance of my trip as it was a special occasion For me and my partner as I was proposing. I was given a room on the 2nd floor of the available 7. The room was 237 which had the most spectacular view of a brick wall. Despite requesting a room change I was advised this wasn’t possible by the rude receptionist. The bed was extremely hard and pillows extremely uncomfortable. I Was surprised to find that on the double bed that I’ve booked for me and my partner we were provided with 2 single duvets. I’ve stayed in many hotels and never experienced that before. The bathroom I can only describe as very poor and claustrophobic. I’m little over 6ft and standing in the shower my head was near touching the ceiling. The shower is above a very small bath not one for an adult If your 4ft plus don’t count on a bath it was so pointless. The glass protection does not fit so when you have the shower on the water leeks on to the floor creating a hazard when your getting out. To top things off if you want a lie in you need to avoid this hotel cleaners think it’s acceptable to start hoovering at 08:30am and proceed to bang it off yer door, I had to go out and signal I was trying to sleep 2 days running. lFinally whilst waiting to head to the airport I ordered 2 glasses of sparkling water. The Waiterarrived with 2 opened bottles, charging 10 euro. Too exhausted and fed up with the general attitude We quickly made our exit. For the reasons stated I can’t Recommend this hotel it was a poor experience.