Khách sạn ở Berlin nằm gần Alexanderplatz

Ưu điểm: The room service The staff The comfortable bedroom The amazing warm shower

Khuyết điểm: Nothing

Ưu điểm: Breakfast was really good.

Khuyết điểm: Amenities could improve.

Ưu điểm: Nicely appointed hotel. beautiful lobby, super central location for shopping and site seeing. The bed was comfortable, the breakfast awesome with a lot of cold and hot dishes, really super.

Khuyết điểm: The choice of snacks on the terrace was not great, there could have been a bit more choice. We only had an attic window at the end of the corridor, which was not so nice. I stepped on a tiny piece of sharp glass that had remained from the previous occupant of the room, who probably dropped something, and my foot was bleeding. Not so nice, but I reported it, and the manager called me to apologise and ask if everything was ok. Much appreciated!

Khuyết điểm: When we booked we requested single beds as we were a party on mother daughter and two sons. When we arrived there we were in double beds which was disappointing. The beds were large and comfortable however so it was ok. The staff were really friendly. The breakfast was a bit disappointing. I expected a big variety it was at best a 4 star standard. That was the main reason I booked it so my sons could get a good start to the day. I would not go back there for that though. The hotel restaurant was very expensive and as we didn’t arrive til 9 pm we had to go out and look for a restaurant. There were very few restaurants in the area and all were closed so we had to eat in McDonald’s which was very disappointing. However in general the location was really good. Fantastic city and loads to see. Catherine

Ưu điểm: Nice concierge and clean property

Khuyết điểm: Room cleaning staff came knocking loudly at our door at 8:37 am, then ran off when I answered. Rude early wake up for no reason and it felt very ill-intentioned. Gym was small and had no air conditioning. Quite warm and stuffy in summer. But I understand that this is not the actual gym which is under renovation.

Ưu điểm: Everything, breakfast was amazing

Khuyết điểm: The gym was too small. But minor detail.

Ưu điểm: Hotel is very nice, good localisation. Breakfast selection is very good. Everyone is super polite. You can park on the street, but parking is quite expensive: 3€/hour. But next to the hotel there is public car park, and proces are more reasonable than on the street.

Khuyết điểm: One thing that was unacctable was depisit for mini- bar: 100€ for weekend. Deposit is not a problem itself, but I have asked 3 random person during breakfast did they have to pay deposit- non of other people have to pay deposit! Probably they ask us for deposit because we are not german. Any other 3 people doesnt have to pay depisit. It is not fair at all! I am traveling a lot, Usually choosing 5* hotels it never happened before.

Ưu điểm: The service was amazing. Good trained and skilled people working in this hotel.

Khuyết điểm: - heating was making loud noises at the last night - toilet flush of other people's rooms could be heard in the middle of the night, so I woke up several times. Nothing to worry about but for 5 stars not the best recommendation

Ưu điểm: The Location

Khuyết điểm: Hotel room service is very poor and the room cleaning is very bad

Khuyết điểm: The 6 floor rooms

Ưu điểm: The bedding was good and the air-condition did work really well. The elevator was quick.

Khuyết điểm: Room was filled with old scratchy stuff like the tables. The cleaning service was unable to count the number of needed towls, the breakfast was way to expensive for the food that was offered (pre-produced breadrolls), the towls have been very old and fuzzy. For the amount that you charge for a night - the service should be perfect, attentive and polite. The guys who are working in the breakfast are really do need a workshop in guest relation management - yelling at people does not help!!!!!!! the same like running in front of someone and picking up the dishes before the guest is even ready is also not the way guests should be treated.

Ưu điểm: Clean, quiet, modern

Khuyết điểm: Charged additional 50€ for minibar at arrival which was not mentioned at booking! Still got no return

Ưu điểm: Everything was perfect, clean, good location, friendly and helpful staff. The water pressure was super good in the shower. The air conditioning was also working perfectly. The rooms are clean spacious and airy because the room where we were staying was with high ceiling.

Khuyết điểm: The minibar was expensive and on some hotels they offer free bottles of water.

Ưu điểm: Staff

Khuyết điểm: Nothing

Ưu điểm: The breakfast room was nice-people were helpful and very kind. We enjoyed the location - we were able to walk many places on our "to see" list! Much discovered as we walked. It was a jaunt to and from the train station. Public transport is very near.

Khuyết điểm: Enjoyed our stay

Ưu điểm: Amazing balcony and great room

Khuyết điểm: Our room had a problem with the air conditioning and in a period of 10 min was making a sound like an alarm, we told reception and every time we needed to check on something, extend or time there or ask for a room change they always answer the same: we can’t help right now you must come in the morning, everyone in reception was postponing the work to the next shift, even tho we complained about the noise they didn’t do any following to see if the problem was repaired.

Ưu điểm: Great location. Checkpoint Charlie near, subway near Very comfortable bed and pillows, clean, ambiance music on hallways(daytime only). The price was very good.

Khuyết điểm: No slippers. No snacks or any type of food on minibar, no still water.

Ưu điểm: Lovely

Khuyết điểm: Nothing everything was great

Ưu điểm: Awesome location and a well maintained hotel..great for couples and family groups

Khuyết điểm: My shower didn’t drain that well but I didn’t complain it was fine...nothing I didn’t like to be honest.

Khuyết điểm: We didn't receive 2 keys for the room despite the fact that a key was necessary to use the elevator. The gave us a 2nd key that was not activated. Only in the 3rd attempt all functioned.

Ưu điểm: The room was big, the bathroom clean, it had a special work space, Wi-Fi was great, the hotel is located in the center, a lot of places around where to go and visit. Everything was clean. The Stuff was nice.

Khuyết điểm: No teakettle in the room to make some tee, also the shower holder was broken so it was not possible to take a comfortable shower.

Ưu điểm: Really good location Close to the centre and transport links Room was comfortable

Khuyết điểm: My only two criticisms are: 1) There were no tea/coffee making facilities (but maybe that's normal for Germany?) 2) Not much space to put clothes

Khuyết điểm: Did not change sheets at all for 4 days

Ưu điểm: I liked the location of the hotel the best.

Ưu điểm: Reception staff not friendly. Very bad WiFi. Electricity went out and we had to move to another room without any courteous explanation. Dry cleaning was overcharged for a service not delivered as described.

Khuyết điểm: Room, staff and WiFi connection.

Ưu điểm: breakfast poor quality overpriced

Khuyết điểm: Very nice hotel for families. LOCATION is perfect. The staff took good care of us

Ưu điểm: Location was perfect. Very friendly staff and the price very good. Good room not really special but clean and comfortable

Khuyết điểm: Nothing.

Ưu điểm: Very central hotel ideal for exploring Berlin..close to local attractions and lots of pubs restaurants nearby.

Ưu điểm: The location is ok

Khuyết điểm: It's very noisy. Charging for bottles of water isn't nice.

Ưu điểm: Had a great time will be back

Ưu điểm: Great location - easy walking distance to ALEX train terminal and city tours; great staff, really friendly and engaging

Ưu điểm: Nhân viên rất thân thiện và chuyên nghiệp. Vị trí khách sạn rất tuyệt. Tôi sẽ quay lại nếu có dịp đến Berlin lần nữa.

Khuyết điểm: Sẽ là tuyệt vời nếu họ thay ga gối hàng ngày.

Ưu điểm: Beautiful modern bathroom and spacious room. An easy walk to Alexanderplatz.

Khuyết điểm: Nothing

Ưu điểm: Giường thoải mái

Khuyết điểm: Không có bàn chải và kem đánh răng

Ưu điểm: Central location; excellent to reach by car, excellent garage, attentive room service, very friendly andhelpful staff - despite apparent understaffing - in the breakfast area, courses to operate offee machine at breakfast could be offered. Security looks excellent, this incldes elevators, front desk staff excellent.

Khuyết điểm: nothing, keep at present level.

Ưu điểm: Great location only five minutes from metro and train stations, shopping centres and restaurants. Hotel clean and comfortable. Reception staff very efficient.

Khuyết điểm: Wifi extra charge (very expensive) in rooms and only free in reception area. Hotel expensive.

Ưu điểm: Very clean modern hotel, ideal location for our 1st trip to Berlin, would not hesitate to stay there again.

Ưu điểm: The location is really good. Breakfast excellent, good price. Room interior was really nice and bed was super. Next Berlin trip I will also stay with you.

Khuyết điểm: We informed hotel our children is over 10 and paid breakfast fee in advance. But when we check out, the staff asked us extra 18 euro for breakfast chilren over 5. It is not informed before, we are very surprised. Hotel should inform us before we arrive or at least check in process. It ruined our good impression about this hotel.

Ưu điểm: Overall compliance

Khuyết điểm: Nothing special

Ưu điểm: Room was a good size, breakfast had a large choice and was well presented.

Khuyết điểm: -

Ưu điểm: Locality

Khuyết điểm: Bedroom was a bit small for 4 people

Ưu điểm: Almost everything. Especially the location customer service, children playarea, stroller availability and option to buy berlin welcomecard.

Khuyết điểm: Could probably have more variety at breakfast buffet, bifurcated per days.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: We enjoyed staying in the hotel. Great location, clean rooms and caring staff.

Ưu điểm: Bed, Wifi, Staff

Ưu điểm: Room was Great, clean and comfortable. Hotel was situated great for discovering Berlin.

Khuyết điểm: Staff was not the nicest, but not unfriendly.

Ưu điểm: Đồ ăn ok . Nhân viên phục vụ qúa kém

Khuyết điểm: Nhân viên phục vụ ăn sáng quá kém

Ưu điểm: Location, prompt check-in and check out

Khuyết điểm: The daily house keeping was not good,

Ưu điểm: Location

Khuyết điểm: Unpleasant Smell of hallway.

Ưu điểm: Originally we did not like our room, the staff was extremely accommodating and placed us in a room we appreciated much more, they were very helpful. We were upgraded at a small cost.

Khuyết điểm: Our original room was both small and not very appealing.

Ưu điểm: Near to station making it easy to get to Schönefeld airport. Large, clean room with a nice bathroom. Lots of restaurants nearby and a leisure boat stop.

Khuyết điểm: The room key card often didn’t work.

Ưu điểm: Breakfast was spectacular. Lots of choices and all delicious.

Khuyết điểm: The hotel is very efficiently designed spatially with many small rooms looking out to a featureless concrete courtyard. The rooms are clean and modern, but small. The location is spectacular and facilities modernly efficient so that makes up for the tiny rooms, however it would not be hard to put some basic landscaping in the sterile courtyard so it doesn't feel so coldly institutional when one looks out the window. But I guess that's the price you pay for the cheaper rooms.

Ưu điểm: Great location and good value for money

Ưu điểm: Nice hotel, and very nice staff who had reserved a special table for us because it was my birthday during our stay. Nice rooms.

Khuyết điểm: The bacon was not cookied/fried properly so it was a bit raw. The water in the showers kept changing between hot and cold water which was pretty irritating.

Ưu điểm: 15minute walking distance along to river to Museum Island. Just a few minutes away from the Train/Metro making it easy to get arround the city and also to the airport. Helpful staff and a clean comfy room.

Ưu điểm: Good location. Easy to walk to main attractions. Air conditioning was great.

Khuyết điểm: The room was tiny. I could barely fit my suitcase by the bed. The sink leaked a lot of water.

Ưu điểm: Close to the center. Close to all kinds of trsnsportion. The room for 3 people was big.

Khuyết điểm: I have complains about the maintain of the rooms: One room the water pump of the air condition works every 3-5 minutes with a noise which disturbed during the day and especially when sleeping. When we complained, the technician said there is nothing to do and we can de-energized the A.C. The 2 rooms one day they didn't clean. The sink's soap container was empty several days. The room for 2 people was small and without enough cabinets.

Khuyết điểm: too soft pillows

Ưu điểm: Location

Khuyết điểm: Nothing

Ưu điểm: Everything

Khuyết điểm: Sometimes the floor was dirty and it was impossible to walk barefoot