Khách sạn ở New York nằm gần sân bay Paley Center for Media

Ưu điểm: Views from the room... just stunning. Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.

Khuyết điểm: Bar prices are very expensive.

Ưu điểm: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.

Khuyết điểm: Beds quite small in standard rooms, and extras are expensive.

Ưu điểm: location

Khuyết điểm: All good, room was small but adequate

Ưu điểm: Everything! The Staff! The Breakfast! The Gold Room Tappas! Absolutely Everything! Perfect! The late Harry and Leona Helmsley would be proud. And the Lotte Hotel groups is doing an outstanding job with there hotels.

Khuyết điểm: There wasn’t anything that I did not like.

Ưu điểm: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and  was helpful with a question regarding wifi.

Ưu điểm: Linens and decor are horrible needs some careful reconsideration

Khuyết điểm: Decor outdated and food was way too expensive

Ưu điểm: great location

Khuyết điểm: check in desk not always as helpful and friendly as they should be

Ưu điểm: The location of the hotel was excellent, lovely Christmas trees, concierge excellent really helpful.Great coffee shop.

Khuyết điểm: Rooms tired and miserable bar staff.

Khuyết điểm: They need to upgrade rooms, hotel is getting old need to renovate ASAP

Ưu điểm: Good location for Midtown offices and shops on Madison Avenue. Fairly efficient front desk process.

Khuyết điểm: $1,000 per night (all in) is a ludicrously high price for a 3-star room that has not been renovated for a long time. WiFi connection is unreliable. The hotel is obviously extremely busy in the period before Xmas and can get away with excessive pricing, but it has pushed me to look elsewhere next time. The location is the only benefit to this hotel.

Ưu điểm: The bed was comfortable. The service was great

Ưu điểm: The staff adjusted an error in the hotels reservation immediately, at check in. Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.

Ưu điểm: Great hotel, great staff, and a super great location. Seconds from Times Square, the subway, and all the food options you could want. It wasn’t our first stay here and it won’t be our last.

Ưu điểm: Location and comfort.

Khuyết điểm: Nothing bad about the hotel that I remember.

Ưu điểm: The location and the staff giving us a comp for not being able to give us the High Floor we booked

Khuyết điểm: not really, except the fact that NYC hotels are obscenely over priced.

Ưu điểm: Location

Khuyết điểm: Staff was arrogant

Ưu điểm: Great location! Close to shopping, plays, and restaurants.

Khuyết điểm: If anything, I’d say slow elevators.

Khuyết điểm: The decor is tired and in need of updating.

Ưu điểm: Large rooms very polite people excellent place

Khuyết điểm: No room service

Ưu điểm: Fantastic! Great location, price, rooms and staff!

Ưu điểm: The privacy

Khuyết điểm: Staff was a little snobbish. Also, I thought the room would be a little bigger. Was very basic.

Ưu điểm: Everything about this hotel was great. The staff, the room, the location and the overall service. Will definitely recommend.

Khuyết điểm: The only disappointing part was the no microwave and no refrigerator.

Ưu điểm: Great location, very friendly staff, comfortable room with a great view and rooftop bar is awesome

Khuyết điểm: Elevators are small, slow and loud plus there are too few of them but that may be common for NY. Pipes make noise when you shower loud enough to wake people sleeping in room. Again, might be NY.

Ưu điểm: Great location, excellent room

Ưu điểm: This hotel is right in the middle of everything!! Perfect location and the hotel is just amazing!!

Ưu điểm: The staff at the front desk

Khuyết điểm: The parking was very expensive $74 for 24 hours and 30 minutes

Ưu điểm: The Novotel was beautiful a hotel and it was in a great location. The staff was very friendl.

Ưu điểm: Location

Khuyết điểm: Rooms were not very clean.

Ưu điểm: I like how accessible the room was to times square

Khuyết điểm: The rooms is very small. The view is not really of time square but the block up from it.

Ưu điểm: The hotel staff are friendly and helpful, rooms were clean and the hotel was situated at a good location to get to all tourist locations.

Khuyết điểm: The food menu didn’t look too good, so we didn’t try it.

Ưu điểm: location and outside terrace overlooking NYC

Khuyết điểm: no valet parking

Ưu điểm: The bed was amazing and the location was great.

Khuyết điểm: The ice machine was broke all 4 days of my stay, after repeatedly telling the staff only to hear we will fix it each time, sucked. One staff said just keep going to the bar with your bucket. Not convenient at all.

Ưu điểm: Location in Time Square. Terrace view. Friendly staff. Clean and comfortable.

Khuyết điểm: Everything was great

Ưu điểm: Location

Khuyết điểm: Rooms are a bit dark

Ưu điểm: It was very close to times square

Khuyết điểm: Towels were unclean

Ưu điểm: The location is beautiful the scenery is great

Khuyết điểm: Although they work with me I still took a hour before I could get my room I did notify my bank that I was coming to New York so there was fraud so they took me through a lot of hoops and jumps and dances before they will believe me a give me a room

Ưu điểm: Room was nice and bathroom was clean and roomy

Khuyết điểm: checked in reservation hadn't come thru yet. Had to wait 10 mins. Said I had to fill out registration but her computer was down. Said I had to wait. Took me 20 mins to get to room

Ưu điểm: Hotel was in a great location and was a great value. Close to Midtown and great restaurants.

Khuyết điểm: The hotel felt like it hadn't been cleaned very well. The bathroom floor needed to be wiped down, the conditioner bottle was not new, items were left under the drawers, and other small things. Also, the elevators were VERY slow.

Ưu điểm: Friendly staff, convenient location, bag storage for timing and check-in.

Khuyết điểm: I got a balcony room and the picture online showed a great view, in reality we were on the third floor and our balcony faced an alley. Everything else was okay, but i expected a little more for 250 a night

Ưu điểm: The staff was amazing and very helpful!

Khuyết điểm: I noticed small details that could use updating. Not a big deal but the hotel may want to consider when competing with all the other hotels in the area.

Ưu điểm: Balconies

Khuyết điểm: Hot water wasn't working, apparently in most of the building, just my luck

Ưu điểm: Location is very convenient

Khuyết điểm: Bed was not confortable, toiletries and towels not replaced accordingly.

Ưu điểm: Nice Astrosphere.. Close to the theater district.. Room was Pose. Like the fact they held our bags while we roamed the museums after we checked out.

Khuyết điểm: Wish it had two chairs in the room, the bed was too soft and to low hurt our backs getting in and out of it. Wished we could get more than an continental breakfast from the hotels' restaurant.

Ưu điểm: Cosy, big room, nice and friendly staff

Khuyết điểm: Is a bit pricy but acceptable given the service and room size

Ưu điểm: Have stayed before year ago - it was lovely: Private Terrace on front

Khuyết điểm: Front desk clerk Dirty carpet and bathroom Loud loud air conditioner Terrace useless due noise of airconditioners Lumpy uncomfortable bed

Ưu điểm: Staff was extremely friendly and went out of their way to make our stay even better. Entire facility was clean, presentable and close to some really nice restaurants. Only a couple of blocks from TS. Right next door is a great little coffee shoppe, as a bonus. Parking garage is right across the street , no more than a few feet away. Thanks again for a great stay!!

Khuyết điểm: N/A

Ưu điểm: Location

Khuyết điểm: No view from balcony!

Ưu điểm: The staff was amazing! The location is great.

Khuyết điểm: The room was a little small but not terrible.

Ưu điểm: The room was clean and spacious for a NYC hotel. The housekeeping staff was extremely friendly, especially Hildeth!! Lobby was beautiful and the location can’t be beat!! It was the perfect location for the Macy’s Thanksgiving Day Parade.

Khuyết điểm: We had Thanksgiving brunch at the Hudson Market. The food was excellent; however, the service was extremely lacking. Dinner began with the server spilling an entire glass of water in my lap. The wait staff and manager were most concerned with cleaning up the spill and an apology was not offered until the end of the dinner. Fortunately, I could go to my room to change my clothes. The server did not tell us what was included with the buffet, never offered to explain the buffet or invite us to the buffet. Drinks were not refreshed, plates were cleared only when we asked. We waited at least 15 minutes for our check to be presented and then finally had to ask for the manager to please bring the check. A 15% auto gratuity was placed on our checks- one party was 2 guests and one party was 4 guests - not a large party! There was no allowance or compensation for the spilling of water or the POOR service. We asked to speak with a manager, the manager who appeared was the same manager who was present during the spilling of the water. He listened, offered an apology, and then took our room numbers. Later in the afternoon 6 chocolate covered strawberries and a bottle of water was delivered to my room, while a nice gesture certainly not adequate compensation on a $161 check (for 2 people). Bartender and servers in the Club level were not friendly.

Ưu điểm: location was good

Khuyết điểm: beds were too small for 2 persons and the lady who was making room thrown quilt down and she was walking on it with her shoes no proper check on it

Ưu điểm: Close to everything in Time Square

Ưu điểm: I liked the location near Times Square. Easy walk to everything. I needed a light bulb for a lamp; called the front desk and in a matter of minutes, maintenance staff was at the door.

Khuyết điểm: I charged for snacks I did not have. I called the hotel and they immediately corrected the problem on my bill. The bar late night did not have enough wait staff for a Friday night on duty. So getting served took a little longer than I expected.

Ưu điểm: Rooms

Khuyết điểm: Overcharges and ride staff with apology or resolution

Ưu điểm: The hotel was clean. The staff was very friendly.

Khuyết điểm: The price was exorbitant. Could have been significantly lower.

Ưu điểm: Super great front desk staff

Ưu điểm: Location

Khuyết điểm: Many hidden fees, tiny rooms, abrupt staff

Ưu điểm: Location

Khuyết điểm: Cheated on checkout

Ưu điểm: we stayed here for a week in october the room was clean and tidy staff were excellent very busy hotel had breakfast one morning felt it was a bit on the expensive side in general the hotel is in need of a face lift other than that our stay was a pleasant one

Khuyết điểm: if i had to complain it would be that for the price we paid you would have at least a glass to drink out of three of the days we stayed there was no plastic drinking glasses in the room or indeed coffee cups and coffee i had to ring services and request some to the room also the iron was not of great quality and in need of replacement

Ưu điểm: Right in the hubbub of Times Square so walking distance to all the “must see” on the Square, Carnegie Hall, Radio City, Rockefeller, etc...

Khuyết điểm: I had the unfortunate event of being roomed right next to very rowdy group of girls who somehow found it fun to have a party (at least that’s how it sounded) after midnight. The walls are also very thin. Can hear everything that’s going on next door.