Khách sạn ở New York nằm gần sân bay Damrosch Park

Ưu điểm: The hotel staff including the restaurant were amazing! The decor warm and inviting and you couldn't have a better location.

Ưu điểm: Sustainability

Khuyết điểm: Staff dropped our suitcases leaving major scratches

Ưu điểm: Great breakfast, very comfortable and the Great Room with bar was wonderful.

Ưu điểm: Great location, staff and rooms, fantastic breakfast in the restaurant!

Ưu điểm: Hotel design is nice location is great stuff is great and very helpful

Khuyết điểm: The room is not evenly heated The shower system is not functioning like it should The rooms are not properly priced The hotel restaurant is very pricey with no justification the food was ok but not great

Ưu điểm: Both the staff and the general atmosphere of the hotel.

Khuyết điểm: Lack of a comfortable chair in our room. The only chair was a low backed, hard desk chair.

Ưu điểm: Location, Staff, Decor and Cleanliness was excellent

Khuyết điểm: The HVAC system was located outside my window and loud!!!

Ưu điểm: Hotel was extremely user friendly! Wish I had more time to explore more of the hotel!

Khuyết điểm: Surprisingly small entrance+reception area.

Ưu điểm: The location is near Central Park and 5th Ave, so everything in that area can easily be discoverd by walking. Bed was comfortable. Early check-in was possible.

Khuyết điểm: I stayed there for 2 nights and paid more than 1,050 USD; for that price I expect the room to be clean, the hotel to care for their guests and to answer if the guest finds out that they got billed more than agreed. But one by one... After I got in my room and got comfortable, I discovered that directly next to the bed there was a really long black hair laying in the ground (definitely not from me); the hair was still there at the exact same place two days later when I checked out; same with a long black hair on the ground in the bathroom which I discovered shortly after; so I assume they haven't vacuumed well before and also not a single time during my stay. Also, after I got in the bathroom I saw that there was only one roll of toilet paper, and this roll was already about 70% empty. So before I left my room I put a hand-written notice on the table where I asked politely for another roll of toilet paper, just in case... Well, fortunately I was able to handle that first roll very carefully, because two days later when I checked out I was still waiting for the second roll, even though the written notice was laying open on the table all the time... The last really bad thing happened at check-out and afterwards. They presented me an invoice which was slightly above the price that was agreed when booking on booking.com. I told the receptionist and could also show the e-mail confirmation with the agreed price. Then the receptionist was working ten minutes on his system and then presented an invoice that was below the agreed price. I asked him if that was really true as it is below the agreed price and he said yes of course; so I thanked him and checked out. Back at home I saw that he lied and the price that was above the agreed price was billed to my credit card. I messaged the hotel via booking.com and they replied; then I replied and never heard back from them... In the end, booking.com cleared about the issue and refunded the difference.

Ưu điểm: Great Location. Their overall sustainability concept is great.

Khuyết điểm: When you do a room charge they 18,8% tip automatically. My advise pay separate and you can choose the tip you want to give.

Ưu điểm: Finally found a GREAT hotel amount the thousands in Manhattan. Great room, service, location and the bar/restaurant is clean and the food is top quality!

Khuyết điểm: N/A - we enjoyed everything!

Ưu điểm: Environment friendly approach, location, selection of vegan and vegetarian food, service

Ưu điểm: Location

Khuyết điểm: Room was hodgepodge furniture, kitchenette was thrown together and poorly installed.

Ưu điểm: Location, right besides a few attractions in Manhattan. Customer Service is a 10 on 10. Maintained super clean amidst some construction around. Everyone went above and beyond of their duties to help my stay more wonderful.

Khuyết điểm: Whilst the hotel has early check-out (11 AM) they really accommodated my check-out at 12 Noon. I just cannot come up with anything negative.

Ưu điểm: Clean and big rooms Location was perfect

Khuyết điểm: I found the personel unpolite The breakfast was a joke, u can take 3things and they pack it for you and you need to leave the room Wifi did not work properly as well I got one of the rooms with a inside door with neighbors... Very noisy

Ưu điểm: Room size Location Reception staff

Khuyết điểm: Great stay Very polite staff in lobby Large room with good facilities

Ưu điểm: Close to metro, museums, central park etc. Optional for borh business and for a vacation Nice the tea area at 26th floor

Khuyết điểm: The bathroom without a bidet. But in usa is the typical case

Ưu điểm: Somehow, I was upgraded to a huge one bedroom suite, with two bathrooms, literally an entire apartment. Excellent location, professional staff, gorgeous room.

Khuyết điểm: The hotel is undergoing renovations and there is scaffolding all around, some people may feel uncomfortable - did not bother me.

Ưu điểm: Location

Khuyết điểm: The lights buzzed. The freezer didn't work. No counter space in the bathroom.

Ưu điểm: The staff was welcoming and helpful. I needed a wheelchair room with a roll in shower and I was actually given one- which is a rarity in the hospitality industry even if you call ahead- a large quantity of gratitude. The location is fabulous.

Khuyết điểm: As a wheelchair user I found that checking in was very difficult since the entire desk is well higher than my head. It is embarrassing when the help of the security guard has to be enlisted to pass my ID and Credit card across the desk:-(

Ưu điểm: Location; space of the suite room.

Khuyết điểm: Outdated; bad TV cable; no connectivity options. No USB port where to connect your devices; no cabinet in the bathroom or space to put stuff.

Ưu điểm: very large and well appointed room at a very good price... terrific location

Khuyết điểm: no

Ưu điểm: The staff and location!!! Really great staff here, and all the really great places to visit in the city are very close to the hotel. The team working concierge, bag check, and desk were all so wonderful!

Khuyết điểm: For a 4 star hotel, a few things were missing. - No free breakfast - Check-in (4pm) not flexible. - Parking was $35 - Room was clean but definitely needed renovations - No hot water ever. Lukewarm but never hot - Room was freezing

Ưu điểm: The location

Khuyết điểm: This hotel is outdated and I had a room that did not have enough electrical outlets, the first night I arrived the tub was clogged, bedsheets were not changed until the last day which was my seventh day at the hotels, there was mold in the walls of tub

Ưu điểm: Proximity to business event.

Khuyết điểm: Room location: too noisy; not conducive to getting appropriate rest during a business trip. Front desk: did not accommodate our request upon arrival. We were moved to a room 2 floors higher, same room location, same noise level.

Khuyết điểm: On Sunday nites, club next door is so loud well into the nite making it virtually impossible to sleep. All light fixtures lack dimmers and all contain very high wattage cold fluorescent bulbs Lighting in room is horrible. Hvac is not well regulated. Room would get very cold and the only option is too turn off and wait for it to get unbearably hot

Ưu điểm: Stylish, super clean and spacious rooms (especially for NYC) w/ good amenities. Comfortable bed. Great shower and bath products. Excellent daily maid service. Gourmet restaurant on premise that also does room service.

Khuyết điểm: Walls are not sound proof on all sides and I had a bachelorette party next to me one night, which kept me up late. No free water. Mini bar is awesome, but REALLY overpriced. No free Internet - daily price above standard. hotel rates.

Ưu điểm: The staff were very professional, and helpful. The hotel is nice to bring our dog to, the staff went out of their way to cater to him. The rooms were very clean and comfortable.

Khuyết điểm: There was a very noisy club next door that made it difficult to sleep. Also I thought that for the price we paid the hotel could have offered free WiFi in the rooms.

Ưu điểm: This boutique luxury hotel was exactly what we needed FOR a quick getaway WEEKEND in NYC. The staff was professional but kind AND the common areas in THIS hotel are lovely.

Ưu điểm: Convenience of dinner and breakfast.

Ưu điểm: I flew in very early in the morning, and they let me check in at that time. I got an upgraded room at no additional cost. The concierge was very friendly and helpful. My room had a terrace and an amazingly comfy bed. It'I was very very happy with my stay.

Khuyết điểm: Additional Resort Fee!

Ưu điểm: Location

Khuyết điểm: They charges us 49 USD/day/person without letting us know in advance. We would have not stayed there if we knew before. It was supposed to be for food/beverage service. But we dont drink alcohol and didnt use the service as much as we should have to make

Ưu điểm: location is the main reason I chose this hotel

Ưu điểm: good staff and good location, good meal.. but wifi condition was not so good inthe room.

Ưu điểm: Happy hour

Khuyết điểm: Deposit they took so much

Ưu điểm: Excellent breakfast and generous cocktail hour. I was also upgraded to a room with a terrace - so, the service was excellent.

Ưu điểm: This hotel is very conveniently located in the central park area and the staff is super helpful.

Khuyết điểm: Lack of amenities, terrace area closes too soon.

Ưu điểm: Not gonna lie but the aroma in the lobby was amazing. To walk in from a hot day of site seeing and then you are met with a wonderful comforting scent was a pleasure.

Khuyết điểm: Rooms are small but this is New York What can you really expect.

Khuyết điểm: Hotel maintenance is poor ; service is not up the standard

Ưu điểm: Great location, staff was very friendly. Lots of clubs in hotel so very noisy if you are not a club goer. But close to time square and other nyc sites

Khuyết điểm: Loud at night.. roof top club and lots of yelling in hallways. Party atmosphere.. and not well insulated.. older building so a bit drafty

Ưu điểm: Rooftop!

Khuyết điểm: There was a constant noise in the room that could not be addressed.

Ưu điểm: Lovely room and bathrom. Nice hot shower. Great location for theater, musuems and Central Park.

Ưu điểm: Location, cleanliness, friendly staff

Khuyết điểm: My staying at the hotel turns from wonderful to nightmare. The first 2 days were wonderful, all the personnel were helpful, the room was clean and everything new inside. Evan, we found a new crib in the room for our toddler. The nightmare started on the second night when I notice the toilet water was hot. In the morning we noticed that there was no cold water at the bathroom sink. Around lunch time, with no warning, some contractor tried to come to the room to change the locks. In the same afternoon I reposted both issues tot eh receptionist and I was told the manager will be informed. Same evening somebody check the air conditioning, but no the hot water issue. Next day after when we come back from lunch, we were surprised to see that the room locks were changed and there was no way to get in. After waiting 20 min in line I talked to the manager and she was sorry, but she told me that that was the day when they change the locks. I request the new keys (I returned the old one), but she demanded to see an ID. All my belongings were seized inside the locked room which I paid for previously. After returning to the room we have the same problem with only hot water at the sink. The hotel was very nice, the staff wonderful, but the management make our staying a nightmare. Also we were charged more than the confirmed price from booking.

Ưu điểm: The location is very good especially if you are in town for a Broadway show.

Khuyết điểm: The attached Bars and Clubs were ok. No access to Fishbowl on Saturday’s even for hotel guests. Roof top was ok. The Rickey was good for nice ambience and cocktails but when we walked in as hotel guests they told us we needed a table and we just ignored that.

Ưu điểm: Location is perfect. 5 minute walk to Times Sq and 5 minute walk to central gardens. Loads of Bars and restaurants around the area, shops and theatres all in walking distance.

Khuyết điểm: Pillows very lumpy and uncomfortable Noisy location could be a problem for others but not an issue for us as wanted to be central. €300 deposit taken on arrival weren’t aware of this.

Ưu điểm: Great location, close to the subway. The suite was very large and we were able to get a rollaway for kids.

Khuyết điểm: The top floor is a dance club on Fri and Sat nights-loud music from 11PM-4AM. If you're staying here on the weekend and you want to sleep, request a lower level room. Couldn't hear the music at all a few floors down. They did move us when we complained.

Ưu điểm: Rooftop Bar

Ưu điểm: The hotel is in a great location close to multiple metro stations and great restaurants and shopping. It was quiet Sunday-Thursday.

Khuyết điểm: The hotel has a club underneath it, so you can hear light thumps of club music on Friday and Saturday nights.

Ưu điểm: The roof top bar was amazing. The hotel was nice, small and up to date. It was close to everything we wanted. We had a slight room issue but it was quickly resolved and we were even upgraded for our stay.

Khuyết điểm: No complaints and The hotel manager and front deck staff member were beyond amazing!!

Ưu điểm: Very nice hotel, well located with nice bars. Rooms are spacious and clean.

Khuyết điểm: Everything was really good until checkout, which obviously leaves you with a bad feeling. At the time of checking out, the receptionist asked me to sign another invoice to collect the facility fee. I gently explained to her that I thought I paid already all taxes online. She started to be agressive, disrespectful and even lied to my face when I said: “how many different taxes do you have in NYC: 3 or 4? Because I paid 3 already”. The receptionist confirmed it was supposedly 4!! Then the manager arrived and apologized for this! I finally got refunded for this double-charged facility fee. So, be aware !!! Else you end up paying up 20% extra for something you might have already paid.

Ưu điểm: Excellent location. Staff was very friendly.

Khuyết điểm: Both the lobby and the room were very small. The room did not have a view at all. Did not feel like a 4 star hotel. It was fine for a short stay but would not stay here again.