Khách sạn ở New York nằm gần sân bay Columbus Circle

Ưu điểm: The property is NOT FIVE STAR, more like a 3 star hotel. The staff is very nice. But for the price I can’t recommend this hotel.

Khuyết điểm: The lobby is very small and crowded. The room felt “dusty”.

Ưu điểm: The hotel staff including the restaurant were amazing! The decor warm and inviting and you couldn't have a better location.

Ưu điểm: Sustainability

Khuyết điểm: Staff dropped our suitcases leaving major scratches

Ưu điểm: Hotel design is nice location is great stuff is great and very helpful

Khuyết điểm: The room is not evenly heated The shower system is not functioning like it should The rooms are not properly priced The hotel restaurant is very pricey with no justification the food was ok but not great

Ưu điểm: Both the staff and the general atmosphere of the hotel.

Khuyết điểm: Lack of a comfortable chair in our room. The only chair was a low backed, hard desk chair.

Ưu điểm: Location

Khuyết điểm: Room space, cleanliness, room service, amenities

Ưu điểm: Hotel was extremely user friendly! Wish I had more time to explore more of the hotel!

Khuyết điểm: Surprisingly small entrance+reception area.

Ưu điểm: Everything. Especially the custom aroma in the lobby. Fantastic

Ưu điểm: The location is near Central Park and 5th Ave, so everything in that area can easily be discoverd by walking. Bed was comfortable. Early check-in was possible.

Khuyết điểm: I stayed there for 2 nights and paid more than 1,050 USD; for that price I expect the room to be clean, the hotel to care for their guests and to answer if the guest finds out that they got billed more than agreed. But one by one... After I got in my room and got comfortable, I discovered that directly next to the bed there was a really long black hair laying in the ground (definitely not from me); the hair was still there at the exact same place two days later when I checked out; same with a long black hair on the ground in the bathroom which I discovered shortly after; so I assume they haven't vacuumed well before and also not a single time during my stay. Also, after I got in the bathroom I saw that there was only one roll of toilet paper, and this roll was already about 70% empty. So before I left my room I put a hand-written notice on the table where I asked politely for another roll of toilet paper, just in case... Well, fortunately I was able to handle that first roll very carefully, because two days later when I checked out I was still waiting for the second roll, even though the written notice was laying open on the table all the time... The last really bad thing happened at check-out and afterwards. They presented me an invoice which was slightly above the price that was agreed when booking on booking.com. I told the receptionist and could also show the e-mail confirmation with the agreed price. Then the receptionist was working ten minutes on his system and then presented an invoice that was below the agreed price. I asked him if that was really true as it is below the agreed price and he said yes of course; so I thanked him and checked out. Back at home I saw that he lied and the price that was above the agreed price was billed to my credit card. I messaged the hotel via booking.com and they replied; then I replied and never heard back from them... In the end, booking.com cleared about the issue and refunded the difference.

Ưu điểm: staff and hotel location great. Jams excellent too

Ưu điểm: Room was comfortable and clean.

Khuyết điểm: Check-in time is 3pm. Arrived at 3:40pm. Was told the room would be ready in 20 minutes. Came back to check in after 40 minutes only to be told the room would not be ready for another hour. I was also told that if I wanted to cancel my reservation i could. This certainly was not the type of response I expected. Came back one hour later and still needed to wait another 15 minutes for the room. There was no explanation given for our room not being ready.

Ưu điểm: Beautiful decor. Concierge was helpful before check in.

Khuyết điểm: Hard to get room cleaned, bathroom set up is a bit revealing for those who aren’t comfortable with bowel movements in front of partner, was told “residents checking in are more of a priority than those who already checked in” and therefore couldn’t get my room cleaned before 4pm.

Ưu điểm: Location - cache

Khuyết điểm: The room was tiny

Ưu điểm: As always, good to be back. Makes you feel at home. The Junior Suite was fantastic.

Ưu điểm: Great breakfast Clean room and comfortable bed

Khuyết điểm: Should give complimentary bottle water in room daily

Ưu điểm: The modern feel of the room, the spaciousness of the room, The location of the hotel and the views from the roon

Khuyết điểm: The fact that we had to pay $75 to Park our car at the hotel

Khuyết điểm: Even though I am Marriott gold we got a tiny room and exceedingly noisy

Ưu điểm: Fabulous historic hotel in a prime location. Over-the-top helpful staff.

Khuyết điểm: I would have liked a coffee pot in the room.

Ưu điểm: Location

Khuyết điểm: None

Ưu điểm: Location

Khuyết điểm: Staff (apart from Oliver in the bar) There 3 small examples: Laundry back late They forgot my morning call And the car I booked and confirmed was going to the wrong airport’

Khuyết điểm: Nothing but that we had to leave

Ưu điểm: 1st class all the way !!! Would definitely return !!

Ưu điểm: Everything was totally top notch. The junior suite was bigger than expected. The location to Central Park couldn’t be any better. The staff was extraordinarily kind.

Khuyết điểm: Our car got a dent from the parking garage

Ưu điểm: Location location location. The safety you fee while here is exceptional. Service is wonderful.

Khuyết điểm: I would like to be able to take my own luggage to the lobby with a luggage cart. I wasn’t allowed to do that.

Ưu điểm: The Novotel was beautiful a hotel and it was in a great location. The staff was very friendl.

Ưu điểm: Modern hotel. Great location and view. Very clean. Would definitely stay again.

Ưu điểm: location and outside terrace overlooking NYC

Khuyết điểm: no valet parking

Ưu điểm: staff was amazing, location was perfect

Khuyết điểm: nothing.

Ưu điểm: The bed was amazing and the location was great.

Khuyết điểm: The ice machine was broke all 4 days of my stay, after repeatedly telling the staff only to hear we will fix it each time, sucked. One staff said just keep going to the bar with your bucket. Not convenient at all.

Ưu điểm: decent location

Khuyết điểm: Not enough staff at front desk, overbooked rooms, staff couldn’t answer questions about issuing return for the first night stay.

Ưu điểm: Perfect location looking down towards Time Sq and right on top of a subway station. Big funky lobby & bar. Good size rooms considering it was central Manhattan.. and all done with a modern stylish finish. Great shower too. Staff were perfectly friendly & efficient.

Khuyết điểm: All perfect .. except for thin walls / adjoining door between rooms. Not a problem for us as deep sleepers, but could be for others

Ưu điểm: Location in Time Square. Terrace view. Friendly staff. Clean and comfortable.

Khuyết điểm: Everything was great

Ưu điểm: This hotel was excellent right on Times Square Room was good size as was bathroom WiFi not great but only a small issue

Khuyết điểm: WiFi

Ưu điểm: It was a good location and the beds were comfortable.

Khuyết điểm: There was an 80$ hold every day for I don’t know why? No one told us at checkin the breakdown of the bill or about breakfast, where things were in the hotel. Usually you are asked what brings you to town. The customer service was awful.

Ưu điểm: Great location!

Khuyết điểm: Breakfast is expensive and they charge you for the cappuccino...

Ưu điểm: The location. The bed. The stuff.

Khuyết điểm: No hot water in the morning. You hear everything from outside. Housekeeping doesn't clean the room, just change towels and sheets.

Ưu điểm: Superb location for discovering NYC for the first time. Really easy to commute from there.

Khuyết điểm: Happened to get only cold water one morning and there were only U.S. electric outlets.

Khuyết điểm: Size of room was a bit small.

Ưu điểm: The employees were fun and "real". Had several laughs and chats with hotel employee.. They both made our stay more fun. Hotek employee also helped us pick a great restaurant were we had an excellent meal and a wonderful time with the owner.

Khuyết điểm: Nope.

Ưu điểm: Very nice, clean hotel, not many bells and whistles, but great location and price. Everything you need.

Khuyết điểm: Beds are doubles not queens, but was comfortable for two people.

Ưu điểm: Location is the best. Very close subway transport, central park, grocery stores, and restaurants. There are free wifi at the lobby.

Khuyết điểm: Rooms are very noisy. Very bad sound insulation that affect my deep night sleep, particularly if the room is on the street side.

Ưu điểm: Great location, helpful and friendly staff

Ưu điểm: Location was foremost.

Khuyết điểm: Incessant opening and closing of doors in the hall on the 9th floor by cleaning staff was very distracting and kept us from resting.

Ưu điểm: Location was safe and close to a lot of tourist attractions, staff was super friendly, overall was clean. Nice toiletries.

Khuyết điểm: Room was pretty beat up, fridge locked, alarm clock not reset & woke us up at 5a. TV was on demo mode w/annoying pop-ups every 5 min. Overall not a terrible stay but attention to detail was lacking. You are paying for location here.

Ưu điểm: Staff were friendly and gave some really good recommendations on places to eat at any time of day! Incredible location for the money; surrounded by hotels that were 5 times the price and ideally located to get to anywhere you want in the City. This hotel was the perfect base to do whatever I needed to and with the free room upgrade gave a view on to the City. There are plenty of places to grab a late-night bite to eat and also any supplies that you might have forgotten at the Duane Reade just around the corner on 8th Ave. If you are interested in seeing a show, the hotel is ideally located just off Broadway and Carnegie Hall is only two blocks away too.

Khuyết điểm: I couldn’t fault it.

Ưu điểm: The location.

Khuyết điểm: The hotel is not in the best condition once you get past the decor and room was very dusty my allergies couldnt take more than one night.

Ưu điểm: Compact room with everything you need. Housekeeping ladies a gem. Doormen helpful. Overall good location.

Khuyết điểm: Luke warm coffee in the morning. Noise from traffic. Some parts of room need looking at eg headboard, scratch in sink, door loose.