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No fridge but valet said we could have asked and they would’ve sent one up. Friendly staff, comfortable bed, clean room, beautiful bathroom.
Charge me extra for what?65$ for what?charge me 19
You charge me 199 plus tax then $65 for dont know what for?then you put me on the 2nd floor facing a generator when my wife told them we were friend and family dor the hotel said their nothing they can do.was tired just wanted to go to sleep nothing else.only to notice a charge of 65$ no explanation for it....
Great staff. Everyone was so helpful and friendly. Especially door men and bell hops. Arrived in rain and they were right there with umbrellas.
Stayed on 4th floor and often a loud noise in the walls would wake me up. Possibly related to ventilation or pipes?
only reason to stay would be a low price
Remodeling so no restaurant or bar, small lobby
Best place to insure you will be treated with resp
Very Friendly and attentive staff. Location away from Times Square but still walkable. Proximity to Central Park! Very Clean Rooms that seem to be a rarity in NYC! You need a cab? The Doormen have that handled quickly! Hotel Car service to the Airport is a value for the money!
I did come home with bug bites on my legs that itched through out my stay there. I can't say for certain it was from the bed but may have came from room.
Friendly staff, great bar, and well priced.
The rooms are a little small but we've had smaller in Manhattan.
Perfect hotel at a great price
- room was extremely clean, decor was very nice - the size of the room king room was perfect with plenty of space to feel comfortable and not cramped like typical NYC hotels - bathroom was good size and extremely clean - location was great (midtown east but more central and just further away from the tourist traps that you can get a nice night of sleep) - hotel restaurant was a little small but efficient for an early breakfast. - this is officially my new go to hotel when I have short business trips in NYC. The price is great and it has everything I need.
i don't have anything negative to say about this hotel.
Great quality rooms!
Not blown away
Room was large, bed comfortable
Street noise, room keys failed to work multiple days in a row, knocking on my door at 6:30am despite DND. I've stayed at OneUN, and at the Candlewood- in both places i felt that the cost was more aligned with the quality than it was at at the Omni.
Clean and pleasant.
There was not coffee machine. The refrigerator was not working properly and did not get cold.
Incredible Staff and Accommodations...
Service, service, service. Everyone was incredibly friendly and helpful. Staff was all smiles, even the guys painting the hallway, so I'm assuming this place treats everyone well. The room was awesome! I ordered champagne at 1 in the morning, the guy helping me confirmed my order - then called back 10 minutes later to tell me they were out of the bottle I requested but they would give me the next option up at the same price. Had an awesome stay.
This is the first time I have stayed at a hotel where I am struggling to write something here. Prices of the hotel bar maybe? Not really a fair complaint as this is a luxury hotel in NYC.
The staff was pleasant and very helpful. We loved the location. We were right in the mix of everything and in walking distance to the metro.
Bar/restaurant was a bit pricey for what we received. Felt a bit nickel and dimed...i.e. Charges to make a phone call.
location, cleanliness, boutique-like, comfortable
Very professional staff, excellent concierge desk, newly upgraded so the rooms were plush, location was perfect. Definitely opt for a bigger room if you are on a shopping trip!
Great service. Concierge was able to obtain US Open Tennis finals tickets.
location, pleasant staff, nice decor
Very nice hotel, located centrally in midtown, convenient for drivers with valet parking, although pricey during the workweek.
Excellent location, luxurious room
Charge for long-distance phone calls was nearly $5/minute; there was noisy construction outside, beginning in the morning.
Noisy construction around the hotel
the quality of the service
i think that the internet connection should be free
concierege and the size of the hotel
construction that wasnt disclosed at time of booking, phoned the actual hotel to ask about loud noises. cleanliness of hotel, service of staff
It was a good location...within walking distance of the subway lines, shopping and theatre district but on a quiet street. The concierge was also very helpful to us. He directed us with maps and answered our questions readily.
dựa trên 385 đánh giá
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