Khách sạn ở London nằm gần sân bay London Eye

Ưu điểm: Spectacular in every way

Khuyết điểm: Not being able to stay longer

Ưu điểm: Great location, very grand, good staff

Khuyết điểm: Pricey and a little dated

Ưu điểm: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Khuyết điểm: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Ưu điểm: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Khuyết điểm: not much..

Ưu điểm: What's not to like! Everything was outstanding!

Khuyết điểm: The hotel staff couldn't be more friendly, anything you needed they got it for you! Just wish it wasn't so pricey otherwise we would go more often!

Ưu điểm: We liked the hotel itself - it is very beautiful - inside and outside. The staff was very nice and helpful, the room was spacious, beautiful and clean, the location is great. We appreciated everything about our stay and had really nice time there.

Ưu điểm: The room and amenities were outstanding in terms of quality. The location is a beautiful historic building right on Russell Square and a very short distance to the tube station.

Khuyết điểm: The shower was the best I have had in any hotel anywhere but it did overflow into the bathroom a bit until I figured out how to minimize the flow.

Ưu điểm: I like the renovation of the hotel and the design and staff are very friendly.

Khuyết điểm: The breakfast wasn’t great, for the price they charged (on top of the room), I would expect more and better. The bathroom was great, but the shower is not hot enough, seems there is a temperature restriction. Apart from that, everything is amazing!

Ưu điểm: Location is excellent, just round the corner from the tube. Staff extremely helpful and friendly.

Ưu điểm: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.

Khuyết điểm: The cost of eating or drinking in the hotel was unbelievably high. We ate breakfast there one day but quickly learned that a Manger, nearby, had better food for much less money.

Ưu điểm: The staff were very friendly and helpful

Khuyết điểm: The room was a little cold

Ưu điểm: This is a lovely hotel. It’s architecture and decor is wonderful and all of the staff are smiling, courteous and helpful.

Khuyết điểm: A little too expensive!

Ưu điểm: One of the best hotels I have stayed in. I have 25 years of staying in hotels on a regular basis hence a lot of experience for comparison. I have never met more genuine service and helpfulness.

Khuyết điểm: Absolutely nothing

Ưu điểm: The building and refurbishment is fantastic, lovely fixtures and the bar was great

Khuyết điểm: The restaurant was very disappointing. The launch chef is no longer there and the current menu is under-whelming to say the least. We were the only diners on a Saturday night from 6.45-8 and then the staff started prepping for breakfast which was not what you expect, especially from a hotel of this quality

Ưu điểm: PROPER LUXURY. Stunning, stunning suite. I was lucky to be upgraded to the suite so I can not speak to the standard room but the suite was just amazing, large, pure luxe and design. The bathroom is litterally a dream. This is a 5 star hotel, no doubt.

Khuyết điểm: Although the shower was the most beautiful I had ever seen, there was an issue with the drain not doing its job so it flooded the bathroom..but I flagged the issue and they took care of it right away. Gave 8/10 because of that issue, otherwise it is a 10

Ưu điểm: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.

Khuyết điểm: No, the hotel was incredible.

Khuyết điểm: No cell phone reception in room. Irritating and irritating pipe music which was very loud in the lobby and surrounding areas.

Ưu điểm: The hotel has an excellent location and a very nice atmosphere. I also enjoyed the restaurant recommendations made by the concierge.

Khuyết điểm: The room was a bit noísy (I lived on the second floor).

Ưu điểm: The size of the Junior suite was wonderful!

Khuyết điểm: The room was a little old and had some cracks in the wall joints. They didn't have any pull in area if you arrive by car. We weren't aware of this from the descriptions and had to drive around the area to find a parking garage and then roll our luggage a few blocks to the hotel.

Ưu điểm: the three consierge gentlemen we spoke to were very helpful

Khuyết điểm: Staff maybe might smile. If applicable make sure you get your Harrods voucher. We had to ask even though it was included in our package.

Ưu điểm: big bathroom and unique decoration of the room.

Khuyết điểm: there was no fridge and safe box in the room. there is no concierge most of the time. staff are not professional.

Ưu điểm: Hotel room was warm and comfortable, as the weekend weather was poor it was nice to get back to an inviting room.

Khuyết điểm: Delay in breakfast - although once we got fed it was great.

Ưu điểm: The food was excellent, the staff most helpfull.

Khuyết điểm: The first room offered was very very poor ,we had to pay extra to get an half decent room

Ưu điểm: simply the way in which the staff treated us with so much respect, after we had a couple of problems with our room to start with, they showed alot of kindness, booked us into a different hotel for the first night, free of charge, and then upgraded us to a lovely room for our second night stay in london, we felt very well looked after.

Ưu điểm: the athmosphere

Khuyết điểm: I had a double room which was evidently a converted single very small no easy chair,insufficient room for clothes and luggage

Ưu điểm: Very nice Hotel. Easy access to public transport. Dealing of staff is very good. If i would visit London again, would definitely prefer to stay there.

Ưu điểm: The very large bathroom & close proximity to tube station.

Khuyết điểm: Upon first arrival we were given very small room on smoking floor, so we changed.

Ưu điểm: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Khuyết điểm: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Ưu điểm: beautiful rooms and public spaces

Ưu điểm: Location and room, very good decor,

Khuyết điểm: made to pay extra £50 on arrival? and still not received it back 5 days later

Ưu điểm: Everything was great, from room, to staff to location, we were visiting the theatre and it was in perfect walking distance.

Ưu điểm: Great location. Room bright and comfortable. Staff very helpful and happy

Ưu điểm: In the center of the London. Friendly staff.

Khuyết điểm: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.

Ưu điểm: Vikki in the restaurant was ace !

Ưu điểm: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Khuyết điểm: Room was small.

Ưu điểm: The view was great and the bed was comfortable. Staff were pleasant

Khuyết điểm: No water in the room, bathroom door (can’t shut it quietly it’s a faff) and room was very small.

Khuyết điểm: A beautiful hotel with great staff

Ưu điểm: Location and breakfast

Khuyết điểm: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Ưu điểm: Was able to check in earlier

Khuyết điểm: No bathrobe which was promised, no body lotion, no slippers, no complimentary water. I mentioned about the water during check-out, they promised not to charge me for mini-bar, but then still charged - not very nice. And complimentary water is the standard for their rooms at check-in. Very disappointing

Ưu điểm: The staff were A1 and very helpful and the manager Jose was very proffesional

Khuyết điểm: Maybe a little too dark in the lift and l could not see the buttons to push

Ưu điểm: A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable.

Khuyết điểm: No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!

Ưu điểm: A different experience. The staff greeted me by my first name which I like a lot. Interior design is cool, I loved candles in the bathroom.

Khuyết điểm: Couldn't log on to the Internet with my iPad although I was charged the Internet service - which was advertised as free upon booking :-(

Ưu điểm: Design, city center location and friendly professional staff

Khuyết điểm: Internet connection ( slow ), airco on rooms did not work well

Ưu điểm: Good location, friendly staff, stylish rooms

Ưu điểm: the restaurant concept, staff and service.

Khuyết điểm: breakfast - not clear information about the prices and poor value for money regarding breakfast. the films in the elevator - freeky.

Khuyết điểm: Unable to open windows and air conditioning is noisy and suffocating.

Ưu điểm: Location, Design hotel

Khuyết điểm: Food is always getting less and less ( before there was steak, there was asian boxes ... ).

Ưu điểm: Location

Khuyết điểm: Limited facilities (e.g. small TV), expensive

Ưu điểm: 24 hour room service inc. food

Khuyết điểm: Some of the furtiture seemed abit cheap for a 5 star hotel - such at tv unit

Ưu điểm: Hospitality was fantastic! Staff could not have been more accommodating!

Ưu điểm: The service from staff was excellent, very friendly and small little touches to enhance your stay. Breakfast was amazing, in a beautiful room. The location is perfect for exploring central London, so near Buckingham Palace.

Khuyết điểm: The room although beautifully decorated was quite small, although the bathroom was large.

Ưu điểm: Breakfast was out of this world,nothing to much trouble for them. Best nights sleep in a bed so comfy. The staff make the hotel

Ưu điểm: I would have liked it very much but the fact that you have sent me a questionnaire when we spent the last week cancelling the trip goes to show how attentive your system is!!

Khuyết điểm: We didn't get there

Ưu điểm: Great location

Khuyết điểm: £18 for a vodka and coke and £9 per pint. What’s more all bills have a 12.5% discretionary service charge which isn’t brought to your attention. Bar staff also have poor English and are unhelpful and rude.

Khuyết điểm: An extremely hard bed which was not at all comfortable. The hotel fittings and general look is very tired and dated.

Ưu điểm: location was great

Khuyết điểm: the room was tiny & the shower had to movable headshower

Ưu điểm: The staff were friendly and very helpful.

Ưu điểm: old charm

Ưu điểm: Breakfast was good. Downstairs was nice.

Khuyết điểm: The rooms were old and not well maintained. The shower flooded the bathroom. Rooms were small.

Ưu điểm: helpfulness and friendliness upon reception

Khuyết điểm: door of room needs caulking to reduce noise from hall

Ưu điểm: The staff were excellent

Khuyết điểm: No pool/jacuzzi facilitiesbathroom a tad small considering deluxe upgrade taken

Ưu điểm: Excellent location, superb room and staff were exceptionally polite and accomodating. In fact the staff really stood out among a lot of hotels I have been at. Breakfast was also great.

Khuyết điểm: The Guiness tap was out at the bar.

Ưu điểm: A quality hotel with good restaurant and bar, good service and close to convenient transport links (train/underground/taxi)

Khuyết điểm: On this occasion our room, although well presented, was very small with an undersized double bed. Supposedly a quiet room, there was noise from the air-conditioning plant outside.

Ưu điểm: great effiicient and genial staff

Khuyết điểm: nothing

Ưu điểm: Staff were friendly

Ưu điểm: staff very friendly and knowledgeable

Khuyết điểm: smallest of room

Ưu điểm: Proximity to tube, palace and a good pub..(Bag of Nails - 50yds)Attentiveness of staff. Nothing was too much trouble.

Ưu điểm: the staff was wonderful and the location was top of the chart

Ưu điểm: Free room upgrade. Good Location. Very Nice Hotel.

Khuyết điểm: Bar meals a bit pricey. Very squeeky floorboards.

Ưu điểm: Gorgeous comfy bed & pillows....delicious breakfast although don't expect a quiet breakfast, the restaurant /hotel feels like a local meet up /venue, loud music etc, it's v buzzy.... in a good way! I liked the comp water in the fridge too

Khuyết điểm: Lighting in rooms v dark and only the shower had toiletries, which felt a little basic given the room rate and overall pitch of the hotel....eg no shower caps or cotton wool....essentials!

Ưu điểm: style and vibe of the hotel. very london like and relaxed

Khuyết điểm: rooms are very small

Ưu điểm: Takeaway breakfast in the morning included in the price a great idea and tasty too. Bed was really comfortable with good bed linen. Decor was so cool and such a great idea to have free fresh milk in the fridge so you could make proper cups of tea and coffee, instead of using UHT milk.

Khuyết điểm: No scones! I would have loved to have afternoon tea there the restaurant and lounge area was such a busy place to hang out tea and scones would have been good but only had croissants.

Ưu điểm: Great room, bar area and good breakfast.

Khuyết điểm: Opposite our room some work was being done so it didn't look very nice .

Ưu điểm: Everything!!!! such a cool hotel!!!

Khuyết điểm: The room was small. but so nice!!!

Ưu điểm: The location and the Bedroom.

Khuyết điểm: Too much noise in Receptiom when you just want to come in and chill and have a quiet drink before going to your room No shower cap in the bathroom. The "little map' is TOO little! Cannot read the street names as the print is too small and very faint.

Ưu điểm: Rooms were clean and refreshing...bathroom shower was amazing.

Khuyết điểm: There was no business center to print your own boarding passes or tickets to attractions.

Ưu điểm: Great view from upper floors.

Ưu điểm: The location.

Khuyết điểm: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...

Ưu điểm: Modern room with all the gadgets. Nice staff and feels very new and clean.

Khuyết điểm: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc

Khuyết điểm: They returned the holding money (insurance) after long time its taking more than one month.

Ưu điểm: the room the whole set up how everything was so close to get to,

Khuyết điểm: nothing it was all perfect, not dorchester but perfect

Khuyết điểm: Phòng hơi chật.

Ưu điểm: Very good position to visit London, in front the Underground “Lambeth North” fifty meter. The staff are friendly and professional. Very Nice to the children. I appreciate room service and spa with swimming pool Very good the Florentine Restaurant, near the hotel, italian staff professional and nice... good steak and pasta.

Khuyết điểm: I stayed in room 210 on the second floor, unfortunately the view outside the window is not good. The app (Viggo)to connect the device to the tv, can’t find the hotel and therefore it does not go to the connection.

Ưu điểm: Location is fantastic, just in front of the metro. In the area you can find some cool places to take breakfast , drink a beer. Rather quiet area at night. New hotel - modern rooms. Pool looked nice- don't forget your bathing suit.

Khuyết điểm: Breakfast was rather poor. Cocktails at the bar are expensive and didn't meet expectations.

Ưu điểm: Nothing as i have a experience.

Khuyết điểm: it was really bad i eat food from here during covid-19 and i felt really sick and though up all the food that delivered to my room and they told me that i cant get a refund which i dont understand please dont stay here the food is not clean image staying here after covid-19 be aware of this place the staff didnt care about me being sick after i had one bite of the food i didnt even eat everything that was so bad and i was very upset of the out come.

Ưu điểm: Except from the food everything was phenomenal

Khuyết điểm: The breakfast wasn’t nice

Khuyết điểm: Should give complementary water

Ưu điểm: Reception. Bathroom. Internet

Khuyết điểm: The room too small. Twin room booked but beds were against each other. Queuing at breakfast. Not getting a fresh cooked breakfast. Children handling and replacing the food. No view from room. Long dingy corridors. Air conditioning was poor.

Ưu điểm: Great night life, fantastic views, friendly and responsive staff, great restaurant

Khuyết điểm: Elevators crowded, rooms not made up to high standard.

Ưu điểm: The breakfast room was absolutely gorgeous, the staff greeted me enthusiastically and made me feel really welcome.

Ưu điểm: The staff were brilliant

Khuyết điểm: They charged me £150 to upgrade a room and the upgraded room was freezing with no AC working and the blinds weren’t working, which is a shame as it’s the second time I stayed first time being amazing

Ưu điểm: Staff were friendly and helpful, room service was fast & food was excellent. Bed was reasonably comfortable & the room itself was a decent size for a single night stay. Breakfast was nice, but not worth the price per head, the restaurant does overlook the river which was nice.

Khuyết điểm: I booked a room with a river view & what wasn't communicated was that when I added breakfast the room had been changed, So we ended up with a view of the other hotel rooms. The minibar didn't open despite my credit card details being held by reception. The shower was filthy, mould everywhere & the toilet roll holder was broken on arrival.

Ưu điểm: Staff was great. Suki at the front desk really helped with my room upgrade.

Ưu điểm: Spacious room

Khuyết điểm: Elevators were too slow, had to wait at least for 5 min to get on

Ưu điểm: The location was superb. Just in the middle of everything and easily accesible. Staff were very friendly and helpful.

Khuyết điểm: I book this hotel mainly because of the window view on the room but sadly I was booked on the other side around and just see buildings instead.

Ưu điểm: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.

Khuyết điểm: Nope

Ưu điểm: Location, cleanliness, staff very helpful and professional

Khuyết điểm: View from room was not the greatest.

Ưu điểm: We were lucky enough to be upgraded to a suite with a separate living room and a kitchen! It was lovely! Great amount of space, river view room and I even had a lovely relaxing bath!

Khuyết điểm: i asked staff to show me the where the stairs were as i do not like treveling in lifts, they said that there were no stairs for guests,although we were pleased with everything that you hotel has to offer including the comfort and clenliness of the rooms i will not choose to stay at your hotel in the future.can you please reply to this comment at your earliest convenience

Ưu điểm: the staff

Khuyết điểm: the beds were uncomfortable

Ưu điểm: The staff are very welcoming. The breakfast is very good and fresh. Our room was very comfortable and the bathroom very modern and stylish.

Ưu điểm: The location of the hotel and great value for money.The room was very comfortable with a well equipped bathroom.

Khuyết điểm: There were several holes in the bed sheets (lack of attention to detail)!

Ưu điểm: comfort and location

Khuyết điểm: The airconditioning was not working in the first room and I had to insist on moving before being moved to an apartment where the TV was not working!

Ưu điểm: Fantastic hotel, staff very friendly

Ưu điểm: the room made you feel very relaxed and the hotel was kept very clean. the location was perfect for everything we needed.

Ưu điểm: location

Khuyết điểm: volume of noise of air conditioning and the efficiency of it

Ưu điểm: Very nice hotel well worth £25 extra for a great veiw of River and Westminster nice room great bathroom nice freindly Bar. Staff were great

Khuyết điểm: Remote to TV etc. didn't work. Wall picture falling off, couldn'y get a cup of coffee at 9.30 (machine being serviced