Những khách sạn ở London trong khu vực Soho

Ưu điểm: Beautiful Hotel in excellent location. Valet parking. Staff very friendly, concierge excellent. Obviously pricey but couldn’t fault it. Would definitely stay again.

Khuyết điểm: Nothing

Ưu điểm: Very nicely decorated charming hotel in the heart of Soho.

Ưu điểm: Spacious rooms, beautiful breakfast, great drawing room facilities... and amazing location right in the middle of SoHo.

Khuyết điểm: Worth be leading in mind that there are some pretty major construction work going on right across from the hotel, which means some significant noise from 8am in the morning.

Ưu điểm: It is an exceptional experience. The people who work there were fantastic, the food was delicious and the room and overall decor really great.

Khuyết điểm: It was a great stay. No complaints

Ưu điểm: Everything

Khuyết điểm: Nothing

Khuyết điểm: Staff were careless and flippant about pretty much everything. Came across as mechanical, lacking personal touch. Examples are total lack of willingness to help when one of my devices couldn’t connect to to wifi, attempt to charge extra for coffee at breakfast (included in my rate), charging my daughter fir breakfast when I had ore paid for 2. Other general sloppy ness. Would never stay at their properties again.

Ưu điểm: location is nice

Khuyết điểm: The room wasn't ready by 3pm, the reception lady was rude and lazy, said that she is not a housekeeper and can't prepare my room faster :)

Ưu điểm: Home way from home

Ưu điểm: Location excellent, staff friendly and beautifully clean

Ưu điểm: Great location

Khuyết điểm: None

Ưu điểm: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.

Khuyết điểm: Rooms a little dated.

Ưu điểm: Location - central proximity to Tube & restaurants

Khuyết điểm: I travel frequently and spend a great deal of time in hotels globally. Radisson Blu is not 5 star and shouldn’t be classified as such. I’d like to speak with an agent regarding this trip

Ưu điểm: Staff and location was excellent

Khuyết điểm: Bed was uncomfortable was very hard

Ưu điểm: Location excellent, breakfast was also excellent. We stayed for two nights for our twentieth wedding anniversary and the staff upgraded us to a junior suite which was very spacious a little dated but they did say they were gradually refurbishing the rooms . Bathroom was great size .

Khuyết điểm: Our only criticism of the whole stay was the bed was very hard so the sleep wasn’t as restful as it could have been .

Ưu điểm: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely

Khuyết điểm: Nope it was PERFECT!

Ưu điểm: The location was fantastic, the hotel itself was okay, worth it for the location, it might help if the housekeeping staff can smile a bit.

Khuyết điểm: Housekeeping and room service has room for improvement.

Ưu điểm: Breakfast and location

Khuyết điểm: Room very old

Ưu điểm: Sliding door to closet broken. Bed lumpy and very uncomfortable. Bathroom lacking for a lack of a better word.

Ưu điểm: Professionalism of reception staff

Khuyết điểm: Room was a little cold and couldn't get the heating to work

Ưu điểm: Front desk staff during check in

Khuyết điểm: The annoying flashing light on the telephone in the room and the person I called unable to figure out how to get it to turn off. Also, it seemed only one elevator was working and I spent nearly ten minutes waiting for it on my final way out

Ưu điểm: Centrally located. Staff.

Khuyết điểm: Heavy tourist area but centrally located which was nice for convenience.

Ưu điểm: Very good

Khuyết điểm: No

Ưu điểm: This hotel definitely exceeded my expectation in every way from the free mobile phone they provided me with, to the welcome drink in the lobby and difficulty the friendly staff.

Ưu điểm: Location Room and facilities.

Khuyết điểm: The aircon did not work correctly. The staff were slow to respond to our requests The reception's staff had a low level of English.

Ưu điểm: The room was lovely with a good shower. The staff were exceptionally welcoming and helpful. I was given a cup of tea while i waited for my room.

Khuyết điểm: Breskfast was good but room a little small. Some people had to wait to be served.

Ưu điểm: staff very pleasant free continental breakfast wonderful the one I paid for was disgusting

Khuyết điểm: pay for breakfast and closing times on restaurant

Ưu điểm: Staff and welcome excellent. Lovely room. Would have liked to use spa early morning was my only criticism.

Khuyết điểm: Staff and welcome excellent. Lovely room. Would have liked to use spa early morning was my only criticism.

Ưu điểm: Close to theatres

Khuyết điểm: Very cramped room with no seating despite that it was described as a "junior suite" and much smaller than similar room booked at same time for friends. English breakfast not included in room charge as indicated in booking. Staff not helpful when these matters raised with them. Perceived to be Poor value for money but then it's in the West End.

Khuyết điểm: Over charger $2k with a forced apology

Ưu điểm: Very friendly service

Khuyết điểm: 1 room didn’t have coffee facilities

Ưu điểm: Good location

Khuyết điểm: The bathroom water sips through the door

Ưu điểm: The location in Leicester Square was very nice, and the hotel seemed to be a popular place to visit.

Khuyết điểm: I received the worst treatment possible from the managerial staff. Firstly, even though they had my reservation, which was made and confirmed a month and a half in advance, they decided that they didn't have any room available for me to stay in when I arrived to check in. I found this to be very unprofessional since they could have called me or emailed me prior to my arrival at the hotel to give me a forewarning so that I could plan ahead as well. The situation was worsened by the staff then relaying this information to me in a very condescending manner in which they had the very unapologetic tone of "take it or leave it". Secondly, they decided that a fair way to "compensate" me would be by reserving a room in another hotel on my behalf, without any input from me regarding choice, and then giving me a ride to this new hotel. I specifically chose the W for my stay and did not choose the other hotel when making my initial plans. So, the manager felt he could take the payment for the room at the W, decide that they no longer have a room at the W, then deny me the choice of an alternative hotel, and all without the option of a refund. They said they were compensating me, but I feel that they cheated me greatly. It was terrible customer service. Eventually, I had no choice but to take their offer of staying at the other property, which I didn't want to stay in, since they were not going to make any room available for me at the W for the night. Truthfully, I feel there were a bunch of racial undertones and biases based on the unprofessional, condescending, unempathetic, and unapologetic tone of the manager and staff. I have stayed at many hotels around the world. This has been, by far, my worst experience with any hotel staff regarding a reservation.

Ưu điểm: Great location! Couldn’t been better!

Ưu điểm: Location, facilities, nice bar, polite and friendly service staff

Khuyết điểm: Slow checkout

Ưu điểm: The decor, staff and hotel in general!!

Khuyết điểm: Nothing ...

Ưu điểm: Loved this hotel. It's modern and quirky but great fun. The bar was fantastic....great DJ and drinks!

Khuyết điểm: Terrible hotel to much noise outside the room Air conditioner not working

Ưu điểm: Great location, clean bathrooms and showers.

Khuyết điểm: Few social spaces, not much socialising happening. Rooms lack storage space so it gets messy.

Ưu điểm: The location is perfect!!

Khuyết điểm: not clean

Ưu điểm: nice envioirnment

Khuyết điểm: there was chair in room to sit

Khuyết điểm: Updated internet room, solo rooms,

Ưu điểm: Everything was great

Khuyết điểm: Lack of a common kitchen.

Ưu điểm: Great location, walking distance to everything and a tresco right across the street. Friendly staff, very helpfu. Good wifi connection in com areas.

Khuyết điểm: No kitchen. Stayed for two weeks and has to either eat out or at the hostels restaurant. Not ideal when staying long period of time. Shower rooms where tiny, not much room to move. Building site outside my window, load early in the morning and late at night

Ưu điểm: Location

Khuyết điểm: Staff was not helpful, loads of stairs, no kitchen, common room had no light, irs like a basement