Khách sạn ở London nằm gần sân bay Marble Arch

Ưu điểm: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Ưu điểm: Location and service was good

Khuyết điểm: Problem with the room it was very small, offered improved room after two days

Ưu điểm: The whole experience staying at the Ritz food was amazing staff were amazing would love to do it again someday.

Khuyết điểm: Maybe coffee making facilities in your room free of charge would be good.

Ưu điểm: Location. Room was pleasantly old fashioned. Staff were very helpful. Dinner in the restaurant was fantastic with live music.

Khuyết điểm: Didn't like being told I was wearing the wrong type of shoes so access was denied to the lobby bar! Especially since other people in there were wearing the same type as me!

Ưu điểm: It was my second stay at the Ritz and I am totally sure this is the very best hotel in the world. Everything is exceptional, the furniture in the room is very elegant, and the personnel is extremely helpful and friendly. The location is the best you can wish!

Ưu điểm: Everything

Khuyết điểm: Being in a smoking floor

Ưu điểm: Friendly staff,superb breakfasts

Khuyết điểm: No mini bar in the room or tea/coffee making facilities

Ưu điểm: Staff and room was amazing. Had the best time ever the best hotel we have stayed in.

Khuyết điểm: We loved everything

Ưu điểm: Everything

Khuyết điểm: Eveyrthing about it

Ưu điểm: Breakfast Room Service (as restaurant was not open before I had to leave).

Khuyết điểm: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Ưu điểm: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Khuyết điểm: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Ưu điểm: beautiful rooms and public spaces

Ưu điểm: Location and room, very good decor,

Khuyết điểm: made to pay extra £50 on arrival? and still not received it back 5 days later

Ưu điểm: Everything was great, from room, to staff to location, we were visiting the theatre and it was in perfect walking distance.

Ưu điểm: Great location. Room bright and comfortable. Staff very helpful and happy

Ưu điểm: In the center of the London. Friendly staff.

Khuyết điểm: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.

Ưu điểm: Vikki in the restaurant was ace !

Ưu điểm: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Khuyết điểm: Room was small.

Ưu điểm: The view was great and the bed was comfortable. Staff were pleasant

Khuyết điểm: No water in the room, bathroom door (can’t shut it quietly it’s a faff) and room was very small.

Khuyết điểm: A beautiful hotel with great staff

Ưu điểm: Location and breakfast

Khuyết điểm: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Ưu điểm: Was able to check in earlier

Khuyết điểm: No bathrobe which was promised, no body lotion, no slippers, no complimentary water. I mentioned about the water during check-out, they promised not to charge me for mini-bar, but then still charged - not very nice. And complimentary water is the standard for their rooms at check-in. Very disappointing

Ưu điểm: The staff were A1 and very helpful and the manager Jose was very proffesional

Khuyết điểm: Maybe a little too dark in the lift and l could not see the buttons to push

Ưu điểm: A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable.

Khuyết điểm: No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!

Ưu điểm: A different experience. The staff greeted me by my first name which I like a lot. Interior design is cool, I loved candles in the bathroom.

Khuyết điểm: Couldn't log on to the Internet with my iPad although I was charged the Internet service - which was advertised as free upon booking :-(

Ưu điểm: Design, city center location and friendly professional staff

Khuyết điểm: Internet connection ( slow ), airco on rooms did not work well

Ưu điểm: Good location, friendly staff, stylish rooms

Ưu điểm: the restaurant concept, staff and service.

Khuyết điểm: breakfast - not clear information about the prices and poor value for money regarding breakfast. the films in the elevator - freeky.

Khuyết điểm: Unable to open windows and air conditioning is noisy and suffocating.

Ưu điểm: Location, Design hotel

Khuyết điểm: Food is always getting less and less ( before there was steak, there was asian boxes ... ).

Ưu điểm: Location

Khuyết điểm: Limited facilities (e.g. small TV), expensive

Ưu điểm: 24 hour room service inc. food

Khuyết điểm: Some of the furtiture seemed abit cheap for a 5 star hotel - such at tv unit

Ưu điểm: Got upgraded to executive room which was lovely and big, very comfy bed and great extras like afternoon treats

Khuyết điểm: Nothing!

Khuyết điểm: Very nice clean and comfortable hotel excellent value for money

Ưu điểm: Location

Khuyết điểm: At £513 per night for a club room and the cramped breakfast space this is really not good value for money. I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.

Ưu điểm: concierge was very helpful and professional.

Ưu điểm: The staff in all departments were excellent nothing was too much trouble all smiling and made us feel very welcome. Superb arrival experience given by Simon on Reception and doorman and bell boy.

Khuyết điểm: Nothing could have been better.

Ưu điểm: Beautiful hotel Nice location Friendly staff Delicious food till late

Khuyết điểm: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.

Ưu điểm: General good quality good bed good breakfast

Ưu điểm: Just location its good!

Khuyết điểm: I arrive 10:30 PM and my room had eating problem, and should wait at later hour technician to change filter!! Basic maintenance program should solve this problem! When left to the airport the staff ask taxi and i pay £ 147 sunday morning no traffic! I pay £91 when arrive on Friday 6AM pick traffic. Hotel should have procedure for taxi!!

Ưu điểm: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.

Khuyết điểm: Afternoon and evening concierge was not helpful and gave poor advice on restaurant.

Ưu điểm: It was immaculate, the staff were so helpful and the location was perfect for the west end.

Khuyết điểm: The room, whilst been decorated well and additional amenities put on, was relatively basic. I upgraded to the king suite and at just under £250 per night I was expecting the room to be slightly larger with a seating area perhaps rather than just one single chair. But overall it is a lovely hotel and would stay again, maybe just without upgrading

Ưu điểm: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta

Ưu điểm: Everything reception staff were fantastic, so friendly the Executive lounge staff couldnt do more to look after us. nothing was to much trouble we loved our stay

Khuyết điểm: N/A

Ưu điểm: Atmosphere, location, good vibes! Would stay here again :-)

Ưu điểm: Location Clean Good sized room for a family of 5 Tv room good for the kids Nice breakfast Nice cafe

Ưu điểm: Convenient for the railway station. Good value , no fuss.

Ưu điểm: Everything at this place is flawless. I rarely give a perfect 10 score, but this place has exceeded my expectations. I want to give a special shout out and thank all the staff at this property, everyone here exudes high energy, are enthusiastic and eager to serve the guests in the best possible way, which can be rare in a hostel setting. The staff/crew here is super awesome which is a true reflection of a well-managed team! To the YHA staff at St Pancras: Please give yourselves a pat on the back cos you all are just amazing!

Khuyết điểm: The two night staff on duty on Mon 16 Mar were talking/chit-chatting very loudly amongst themselves behind the reception counter. Most staff at reception are usually very quiet and professional, but it was strange that the night of Mon 16 Mar was an exception.

Ưu điểm: Everything else particularly food_+ drink availability

Khuyết điểm: Bathroom - lack of place to put toilet bag ie shelf

Ưu điểm: The YHA was as advertised - a well located, clean and value for money option.

Khuyết điểm: The manager was arrogant and argumentative. I was asked by the staff at check-in to provide two forms of ID - when I suggested that wasn’t requested in the information received from booking.com the manager insisted that it was and I had obviously not read this and although I challenged this and asked them to review the information sent through they just kept saying that I’d got it wrong. I was certain this wasn’t the case and once I reviewed the information sent through there was no reference to two forms of ID being required for check-in. Therefore, not really impressed with the arrogance shown by the manager especially when they weren’t the most knowledgeable individual.

Ưu điểm: I’ve stayed in various YHA London hostels and they’re really good value and feel nice and safe. This one is in a great location if you need to get onward travel via Kings Cross or St Pancras. Rooms are basic but clean and secure, and a good price for the location.

Khuyết điểm: Nothing really - it’s basic but it’s what I expected with it being a hostel.

Ưu điểm: Big rooms, Big bed, nicely decorated, Friendly staff, Nice bar and seating in reception area. Good location if you're looking t go the theatres. They are walking distance from the hotel.

Khuyết điểm: There wasn't a lot I didn't like only thing I would say is updating the lifts a little as they were a little jumpy but didn't cause any problems to the stay just the only thing I can think of in terms of improving.

Ưu điểm: Very good

Khuyết điểm: Clean

Ưu điểm: Thr location was brilliant, the room was clean and spacious and the staff were friendly and helpful.

Khuyết điểm: We arrived at 8 am after a 7 hour flight, but had to wait until 3pm to get a room

Ưu điểm: Location was pretty central to wait we needed during our stay

Khuyết điểm: The front staff and concierge were not knowledgable about the area and services we asked about...parking, open restaurants, cash machines. No one from.staff offered to assist with luggage and could not.provide a bell.cart. Mini bar in room was empty, no hair dryer, one set of slippers for 2 guests in the room. Bed and linens old, unattractive, and blanket too small for the bed. Overall small and appeared run down.

Ưu điểm: The staff were brilliant and made sure our anniversary was really special. Great location and would definately stay here again

Khuyết điểm: Nothing

Ưu điểm: Came to this hotel for my boyfriends birthday, I have to say it was lovely. The staff were very friendly and helpful, they answered any questions we had. The room was very spacious and the bathroom was modern. The mattress has a bit firmer than I usually like but you cant please everyone. Did not pay for a breakfast, however it smelt delicious. Overall, could not fault the place.

Ưu điểm: Location and value

Khuyết điểm: Room was too hot

Ưu điểm: Location, staff work are exellent, I have got enough for the money I paid

Khuyết điểm: A litttle renovation of the room I had would be a great idea

Ưu điểm: Two things: location and cleanliness

Khuyết điểm: The hotel staff was not so helpful and kind.

Ưu điểm: We liked your new bathroom and toilets, and the window view, and breakfast absolutely perfect.....

Khuyết điểm: but could be nice to invest some money into better mattraces :O( that was very poor condition and pillow etc as well.... :O( such a great location, but i do prefer a quality sleep in comfortable bed.... I dont mid no lift in a hotel, i dont mind bathroom and toilets separate... so if in future your bedding and beds are in better quality, i will definately return back :O)

Ưu điểm: Location, initial impressions of reception and lounge.

Khuyết điểm: Bedroom was basic as an understatement and not what I was expecting. The 3 single beds would more suit lodging workmen than tourists.

Ưu điểm: I felt the staff wre very pleasant and helpful. I thoroughly enjoyed being so close to my destination (on the Mall) and being able to walk through St James Park to get there every day.

Khuyết điểm: It would have been helpful for breakfast to be available earlier than 7.30 start. I felt the shared showers were a definite drawback, and a deterent for further bookings. The room was basic and the sink in my room was cracked. My room was street-side and I didn't sleep well at all due to noise : I strongly recommend anyone thinking of booking to book a room overlooking the park!

Ưu điểm: Very close to London City

Khuyết điểm: No

Ưu điểm: The location was excellent - within walking distance to all the tourist attractions. comfortable, clean bed

Khuyết điểm: Would have been nice to have had en suite facilites.

Ưu điểm: the location - it's really close to Victoria Station. And the room we stayed in was very quiet, another plus for the hotel.

Khuyết điểm: The buidling is run down, the staff is unfriendly and breakfast does not open before 8 a.m. Facilities are clean, but smelly.

Ưu điểm: Quiet, good location, good breakfast

Khuyết điểm: Really old and in need of upgrading, specially old filthy carpets!

Ưu điểm: There were no good points whatsoever - sorry one, street parking was free over night but then that was nothing to do with the Hotel

Khuyết điểm: Poor Description of Hotel, its more a Hostel than hotel. Foreign reception staff unable to answer any questions. Over hot, terrible dirty rooms, noisy and then we get to the bathrooms... Which I will not go into. This place should be condemmed

Ưu điểm: clean, provisions, friendly

Khuyết điểm: staff, room, food, friendly, central.

Ưu điểm: Outstanding service, great location, super helpful front desk who arranged a very nice welcome present for my wife. Breakfast was good, too.

Khuyết điểm: nothing

Ưu điểm: Everything is perfect

Ưu điểm: Bathroom, staff and location

Khuyết điểm: Room size was small and the spa, restaurant and bar was out of use which was disappointing as the booking was for a spa weekend.

Ưu điểm: location for my needs

Khuyết điểm: would like a lounge or bar .. for women alone this is a bonus.

Khuyết điểm: The staff had no customer service and were extremely rude. Every staff member I spoke with was condescending. I do not recommend this hotel. I urge future guests to choose a different hotel.

Ưu điểm: room is crazy small. Could not even take the chair under the table out to seat as it was too close to the bedroom. Could not open the luggage if not on the bed. One of the 2 main lights was not working.