Khách sạn ở London nằm gần sân bay Imperial War Museum

Ưu điểm: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!

Khuyết điểm: Everything was perfect

Ưu điểm: The perfect location, beautiful communal areas and friendly efficient staff

Khuyết điểm: We had an accessible room which was right next to the lift and had no bath. But we didn't ask to be moved which we probably should have in hindsight

Ưu điểm: Everything

Khuyết điểm: Nope

Khuyết điểm: Tvs broken Wifi terrible

Ưu điểm: Great rooms. Design and comfort. Great staff. Fastest laundry turnaround ever

Ưu điểm: We really enjoyed every second spend inside the hotel. Excellent facilities, clean, great location and very helpful staff. We will definetely stay in this hotel again.

Ưu điểm: The bed was comfortable, spacious room, I loved the bathroom, and some free drinks and water in the fridge. I had a lovely birthday & anniversary decoration, piece of cake and red petals sprinkled on the bed by member of the staff named. Peroe. The breakfast was delicious with lots of varieties. Kevin was amazing in his customer service, and Xavier. They both served breakfast and were very friendly and helpful.

Khuyết điểm: The swimming pool . the water was very cold for me to swim.

Ưu điểm: The staff were excellent slight problem checking in but we were upgraded to a suite for the inconvenience

Khuyết điểm: Nothing all good

Khuyết điểm: They take an additional £100 when you arrive at the property, this should be disclosed prior to checking in.

Ưu điểm: The friendly and helpful staff were extremely welcoming. I don't normally stay at such nice hotels and felt a little awkward, but they were unpretentious and lovely from the moment we walked up.

Khuyết điểm: I felt silly but the lights in the room were very confusing. Hard to figure out how to only have one light on at a time.

Ưu điểm: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.

Ưu điểm: Liked the big shower, very nice pool, very good breakfast.

Khuyết điểm: We had to wait 90 mins to check in because our room was not ready.

Ưu điểm: excellent central location. Breakfast very good. Complimentary champagne and congratulatory letter in recognition of our wedding anniversay was a lovely and unexpected touch

Ưu điểm: Location

Khuyết điểm: Service was not good at the restaurant, in-room dining. They never brought my sandwich after 45 min late in the evening. I called about it and was told there was a 'miscommunication' with the kitchen. If I still wanted, it would take another 20 min.

Ưu điểm: The best hotel in london

Khuyết điểm: Excellent Hotel

Ưu điểm: Almost everything

Khuyết điểm: Cleaning room not that good , also last day they did not clean our room at all When we till reciption about that , they said it is our falt !!!! Why !!? We still do not know

Ưu điểm: One of the best brekfast

Ưu điểm: Nice people.

Khuyết điểm: The “view of Parliament” was a little debatable. Very poor internal telephone device. Noisy and not very effective A/C. “£300” for a one night upgrade?!

Ưu điểm: Great location! Beautifully appointed room!

Khuyết điểm: More dining options needed

Ưu điểm: Location and appearance.

Khuyết điểm: The primary lounge in the hotel was occupied by a private affair...fine. But the secondary lounge was not properly staffed and our service was extremely poor. When I pointed out the poor service they did comp our two gins.

Ưu điểm: Location, service was great.

Khuyết điểm: Not applicable

Ưu điểm: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.

Khuyết điểm: The taxi service was very limited due to road work. The hotel seemed to be understaffed. We requested a late check out and were given a 2:00pm checkout only to be called twice and had housekeeping come into the room while I was getting in the shower . They let us know that their next guests had already arrived and were waiting for the room. Our stay included airport transfers and we had given them all our flight departure information, but on our departure day they had not arranged transportation and we had to just pay for a taxi ourselves. The hotel felt like it needed more organization . The hotel is in a historic building and the walk from the lift to our room was very long. The lifts were also were creaky and half way during our stay one lift quit working.

Ưu điểm: Great location and a very nice hotel. They seem more like a 4 star than a 5 star hotel though.

Ưu điểm: Excellent! Wish I could stay more often

Ưu điểm: Prime location, friendly staff, reasonable price

Khuyết điểm: Small elevator,

Ưu điểm: Lovely foyer, smelt gorgeous and nice comfortable seats. Lovely view from the window.

Khuyết điểm: In room 612 - not enough coffee supplies for 2 people for 2 days. Instructions on how to use the coffee machine would have been helpful. TV in the bathroom was not working, I was also unable to turn off the bathroom TV speakers (hubby was watching tv whilst I had a bath) so I could not watch Netflix on my iPad or listen to my own music. The iPod docking station was unusable with a very old old connection and no adapters. Coat hooks would also have been handy ‘long’ hanging space in the wardrobe was limited.

Ưu điểm: Great location lovely and very accommodating staff. Reasonable price for location

Ưu điểm: Nothing good to say. Extremely disappointing

Khuyết điểm: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Ưu điểm: Bathrooms very clean and staff are wonderful

Khuyết điểm: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Ưu điểm: Location

Khuyết điểm: Breakfast for two is expensive- no two people staying as a couple would eat over £30 of breakfast food.

Ưu điểm: Fabulous view. Room was larger than expected. Walking distance from the attractions I was visiting.

Khuyết điểm: There was nothing I didn't like. Look forward to coming again.

Ưu điểm: We were greeted and treated like royals. The hotel has a fantastic vibe and the smell when you enter is fabulous. This is also in the hotel room. A request on the beds was immediately attended to. The location is unbeatable. Loved the experience at this wonderful hotel!

Khuyết điểm: It would not do the hotel any justice to pick at little things. Great team, trying to make your stay as comfortable as possible!!

Ưu điểm: service and cleanliness

Khuyết điểm: WIFI in romm sucks

Ưu điểm: Loved the chocolates, although they were only sporadically left in my room. Concierge helpfully mailed all my postcards for me!

Khuyết điểm: No complaints

Ưu điểm: The rest was very good, staff, breakfast, location ... I shall stay there again. But probably not book through booking.com

Khuyết điểm: Room alloted was not the confirmed level. Confirmed Garden view room not available. Cover charge 6 GBP for both breakfast and dinner not in online information. Therefore rated poor value for money. Extremely slow service in restaurant.

Ưu điểm: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Khuyết điểm: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Ưu điểm: Great location

Khuyết điểm: 2 hr delayed check in that wasn’t handled very well

Ưu điểm: Rooms were clean and refreshing...bathroom shower was amazing.

Khuyết điểm: There was no business center to print your own boarding passes or tickets to attractions.

Ưu điểm: Location is excellent. Beds were very comfy. Room was good, with good facilities. Breakfast was very nice.

Khuyết điểm: The spa pool was a little cold and the ladies showers in the spa were cold. At one time there was very cold air coming through the air conditioning unit in the ladies changing room, making it even worse.

Ưu điểm: Smart, clean up to date hotel. Very friendly staff excellent breakfast with a good variety all kept nice and clean. Within walking distance of the underground shops and the London eye.

Ưu điểm: The location.

Khuyết điểm: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...

Ưu điểm: Clean bathrooms

Khuyết điểm: Room wasn’t cleaned when the cleaning indicator was on, we had to lay the bed ourselves We weren’t able to sleep comfortably on what was supposed to be a superior king sized bed it was basically a double The pool was smaller than I anticipated

Ưu điểm: Modern room with all the gadgets. Nice staff and feels very new and clean.

Khuyết điểm: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc

Ưu điểm: the room the whole set up how everything was so close to get to,

Khuyết điểm: nothing it was all perfect, not dorchester but perfect

Khuyết điểm: Phòng hơi chật.

Ưu điểm: The interiors were funky and fun

Khuyết điểm: Sliding doors in rooms are fun but clumsy and temperamental

Ưu điểm: Pleasant, respectful, courtesy and friendlyness of the staff, the room was outstanding,superb will definitely recommend the hotel specially to my sister coming here on spring break.thanks a lot. PS thanks also to Garbriela.

Khuyết điểm: Breakfast buffet not so much of selection with the price.

Ưu điểm: Location was amazing! Incredible views of the Thames and Parliament!

Khuyết điểm: Swimming pool reservations are ridiculous! Twice people didn’t show up for their sites and that was a waste of time for me who couldn’t get to swim

Ưu điểm: View

Khuyết điểm: Everything

Ưu điểm: This was an amazing modern hotel that I had a really good young vibe but also took really good care of my husband and I and her 16-month-old child. They be provided a travel cot with a goose down blanket and the staff was very pleasant with him especially in the restaurant/lounge. Service was excellent the only downfall was it took the kitchen longer than normal to get food out in the restaurant.