Những khách sạn ở London trong khu vực Southwark

Khuyết điểm: Tvs broken Wifi terrible

Ưu điểm: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.

Ưu điểm: I have nothing bad to say about the hotel, but compliments: super clean, great breakfast buffet and excellent customer service.

Khuyết điểm: N/A

Ưu điểm: The location was convienent

Khuyết điểm: On the lower end of 4-star hotels

Ưu điểm: The location, staff, and downstairs reception area were lovely!

Khuyết điểm: The bathroom was moldy and dirty, the carpeting throughout the room had many large, nasty stains, and the room's decor was quite outdated.

Ưu điểm: Location is excellent. Staff went above and beyond service wise - Super efficient and a definite culture of wanting to please their customers.

Khuyết điểm: Hotel jas construction going on and is very noisy early morning. Complained about it to staff who did not seem to care at all.

Ưu điểm: Excellent location.

Ưu điểm: Location and parking

Khuyết điểm: Our car was broken into

Ưu điểm: The room was clean, spacious and very nice.

Khuyết điểm: The bed was not very comfortable.

Khuyết điểm: I wish they had a self-service laundry room

Ưu điểm: Location to metro station, WiFi included and close to Borough Market. Excellent bathroom tub for soaking in bath.

Khuyết điểm: Room temperature regulated by hotel staff, making temperature uncomfortable at times, to cold when I wanted room heated warmer.

Ưu điểm: Friendly staff; great location!

Khuyết điểm: Better eye for cleaning could help...

Ưu điểm: The staff were very friendly , professional , and efficient . We had a quick check in could not complain about anything at all.

Khuyết điểm: I liked the whole experience the bedroom was excellent , the breakfast was one of the best we have had in a hotel. Really would recommend this lovely hotel to any body

Ưu điểm: I liked where it was located.

Khuyết điểm: Packing area was packed which is understandable so I had to go to the underground car park which is understandable but what I don’t understand is why an employee couldn’t give me the correct code to get into the underground car park. Also 20 minutes after I had checked out of the hotel I had realised I had left some clothes behind which was my mistake but to come back to the hotel to get no help, to find my clothes had been stolen was crazy. When booking I also asked if I would get a nice view as that is what I want and that’s what I’m willing to pay, just for me to pay and look at a tennis court all day. It’s not bad, I just personally wouldn’t go back, plenty other hotels I can receive a better service from

Ưu điểm: Location to Thames river and sightseeing

Ưu điểm: None

Khuyết điểm: There were a number of issues prior to even arriving at the hotel - I contacted I contacted the hotel to ensure they could verify my reservation so I didn't experience any issues on arrival. I was passed from pillar to post to try and confirm this, and they were adamant that there was no reservation with my details. Another member of the team said she couldn't discuss anything with me because she didn't believe it was my booking. On arrival at the hotel, I had no internet connection. I was extremely surprised but also annoyed because prior to making the reservation, I specifically checked on the Hilton Hotels & Resorts website where it stated that Wi-Fi was complimentary in all guest rooms. Not only this, but when I went to take a shower, the bath was extremely filthy & greasy and there was no soap available to even wash my hands. For a renowned hotel chain that has an excellent reputation, I was not expecting this appalling service. Although I did contact Mr Chris Nassetta (CEO) and his team handled the matter pretty well - so that was a positive.