Khách sạn ở London nằm gần sân bay University College London

Ưu điểm: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Ưu điểm: Location and service was good

Khuyết điểm: Problem with the room it was very small, offered improved room after two days

Ưu điểm: Everything

Khuyết điểm: There wasn’t a thing I was not happy with Everything was brilliant

Ưu điểm: The opulence, exceptional service and finest details. It deserves its historic reputation as the best hotel in London. The breakfast was the highlight, exceptional. Will be back soon.

Khuyết điểm: No complaints whatsoever.

Ưu điểm: Our beautiful suite. the amazing staff particularly Rodrigo, Robin, Susan and the staff who served us breakfast. the wonderful Ritz Club. Thank you all for making our short stay such a memorable experience.

Khuyết điểm: It's just the best hotel!

Ưu điểm: Fab place staff made u welcome couldnt do enough for u. The bed was soooo comfortable . Look forward to nxt time.

Khuyết điểm: Only issue was the shower flutuated fro. Hot to cold didnt seem to find right temp.

Ưu điểm: The bed was so comfy you didn't want to get out of it.

Khuyết điểm: A tea tray in the room.

Ưu điểm: Everything

Khuyết điểm: Being in a smoking floor

Ưu điểm: Just amazing experience, all the staff are 10/10

Khuyết điểm: Everything, it’s incredible place,

Ưu điểm: Breakfast Room Service (as restaurant was not open before I had to leave).

Khuyết điểm: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Ưu điểm: Large hotel opposite Russell Square and close to Underground station. General area is very nice with plenty of food options. Hotel was well maintained. Very good in-hotel dining. Breakfast was good with friendly attentive staff. Bathroom and shower was good size and well maintained.

Khuyết điểm: Room size was small (expected in central London) but still makes it a little difficult. Was almost impossible to eat room service other than on the bed.

Ưu điểm: Great Location. Absolutely beautiful building. Amazing staff - so very friendly, helpful, approachable, attentive - almost like they had a sixth sense. Lovely view from the window of the room. Lovely restaurants and bars with a social hour between 5 and 6 where you can go and have a glass of wine free of charge.

Khuyết điểm: Only negatives was that it is very expensive when just comparing the room to others I have stayed in for much cheaper. But then it is a 5 star hotel in the heart of London with great staff who are hopefully paid accordingly. Only other negative was we wanted to stream a movie from our devices to the TV and we couldn't find a way to do it. We could pair for music but no picture and the other possible way to do it seemed to be for Android only and we both have Iphone.

Ưu điểm: Gorgeous hotel in a great location. Everything during my stay there was fantastic!

Ưu điểm: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.

Khuyết điểm: The cost of eating or drinking in the hotel was unbelievably high. We ate breakfast there one day but quickly learned that a Manger, nearby, had better food for much less money.

Ưu điểm: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.

Khuyết điểm: The staff at Hotel Russell did not measure up to the overall customer service I experienced in England as a whole. They are less than accommodating to guests who booked through discount websites and treat guests who booked directly with them better. The interior is very dated and needs renovation. My friends room on the first night had a very strong cleaning chemical odor. It was unbearable for them because they have some sensitivities. The hotel was unable to move them to another room and we ended up switching rooms with them. The wifi at this hotel is spotty at best. I would not refuse to stay at this hotel again but I would probably avoid it.

Ưu điểm: One of the best hotels I have stayed in. I have 25 years of staying in hotels on a regular basis hence a lot of experience for comparison. I have never met more genuine service and helpfulness.

Khuyết điểm: Absolutely nothing

Ưu điểm: The building and interior are beautiful Friendly staff Great location It's rare to find slippers in hotels from the UK.

Khuyết điểm: Room is a bit small

Ưu điểm: Lovely atmosphere

Khuyết điểm: Cocktail bar - slow to be granted acces (felt like they were doing us a favour) and slow service. Beautiful setting but, really - we’d almost got to the point of going elsewhere

Ưu điểm: PROPER LUXURY. Stunning, stunning suite. I was lucky to be upgraded to the suite so I can not speak to the standard room but the suite was just amazing, large, pure luxe and design. The bathroom is litterally a dream. This is a 5 star hotel, no doubt.

Khuyết điểm: Although the shower was the most beautiful I had ever seen, there was an issue with the drain not doing its job so it flooded the bathroom..but I flagged the issue and they took care of it right away. Gave 8/10 because of that issue, otherwise it is a 10

Ưu điểm: Exceptional staff, made to feel very welcome throughout the stay

Khuyết điểm: Would like to have been notified that you needed to make a reservation in the bar

Ưu điểm: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.

Khuyết điểm: No, the hotel was incredible.

Khuyết điểm: No cell phone reception in room. Irritating and irritating pipe music which was very loud in the lobby and surrounding areas.

Ưu điểm: Great location / very snazzy set up / very welcoming staff.

Khuyết điểm: The bar prices in the roof top bar were extortionate.

Ưu điểm: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!

Ưu điểm: An amazing breakfast everything you could want plus more. Excellent staff throughout

Ưu điểm: Clean, colourful lively rooms. Great service and staff.

Khuyết điểm: Shower was playing up a little but they sent up and had it fixed for us immediately.

Ưu điểm: The friendly staff

Khuyết điểm: My hole experience from check in to check out was fantastic

Ưu điểm: The location and the accommodations that the staff made.

Ưu điểm: The decoration of the hotel is very stylish

Khuyết điểm: The free wifi was very slow

Ưu điểm: Great facilities, beautiful modern room, lovely accommodating staff and a fab rooftop cocktail bar!

Ưu điểm: The view was amazing.

Khuyết điểm: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.

Ưu điểm: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday

Khuyết điểm: I suppose its not completely central but only a 10 minute walk to the closest station

Ưu điểm: Location, ambience, all food places within hotel excellent

Khuyết điểm: No loved it all

Ưu điểm: We had splashed out for a river view room. It was worth it! Unfortunately we are now totally spoiled by this and can’t go back to standard.

Khuyết điểm: The bar was too busy to go into. Not knowing that you need to book, we arrived looking forward to a great cocktail. The bar was full of suits enjoying a post work drink and the music was very loud. We didn’t stay to taste the drinks.

Ưu điểm: Prime location, friendly staff, reasonable price

Khuyết điểm: Small elevator,

Ưu điểm: Lovely foyer, smelt gorgeous and nice comfortable seats. Lovely view from the window.

Khuyết điểm: In room 612 - not enough coffee supplies for 2 people for 2 days. Instructions on how to use the coffee machine would have been helpful. TV in the bathroom was not working, I was also unable to turn off the bathroom TV speakers (hubby was watching tv whilst I had a bath) so I could not watch Netflix on my iPad or listen to my own music. The iPod docking station was unusable with a very old old connection and no adapters. Coat hooks would also have been handy ‘long’ hanging space in the wardrobe was limited.

Ưu điểm: Great location lovely and very accommodating staff. Reasonable price for location

Ưu điểm: Nothing good to say. Extremely disappointing

Khuyết điểm: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Ưu điểm: Bathrooms very clean and staff are wonderful

Khuyết điểm: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Ưu điểm: Location

Khuyết điểm: Breakfast for two is expensive- no two people staying as a couple would eat over £30 of breakfast food.

Ưu điểm: Fabulous view. Room was larger than expected. Walking distance from the attractions I was visiting.

Khuyết điểm: There was nothing I didn't like. Look forward to coming again.

Ưu điểm: We were greeted and treated like royals. The hotel has a fantastic vibe and the smell when you enter is fabulous. This is also in the hotel room. A request on the beds was immediately attended to. The location is unbeatable. Loved the experience at this wonderful hotel!

Khuyết điểm: It would not do the hotel any justice to pick at little things. Great team, trying to make your stay as comfortable as possible!!

Ưu điểm: service and cleanliness

Khuyết điểm: WIFI in romm sucks

Ưu điểm: Loved the chocolates, although they were only sporadically left in my room. Concierge helpfully mailed all my postcards for me!

Khuyết điểm: No complaints

Ưu điểm: The rest was very good, staff, breakfast, location ... I shall stay there again. But probably not book through booking.com

Khuyết điểm: Room alloted was not the confirmed level. Confirmed Garden view room not available. Cover charge 6 GBP for both breakfast and dinner not in online information. Therefore rated poor value for money. Extremely slow service in restaurant.

Ưu điểm: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Khuyết điểm: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.