Khách sạn ở London nằm gần sân bay London Victoria Station

Ưu điểm: Spectacular in every way

Khuyết điểm: Not being able to stay longer

Ưu điểm: Great location, very grand, good staff

Khuyết điểm: Pricey and a little dated

Ưu điểm: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Khuyết điểm: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Ưu điểm: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Khuyết điểm: not much..

Ưu điểm: What's not to like! Everything was outstanding!

Khuyết điểm: The hotel staff couldn't be more friendly, anything you needed they got it for you! Just wish it wasn't so pricey otherwise we would go more often!

Ưu điểm: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Ưu điểm: Location and service was good

Khuyết điểm: Problem with the room it was very small, offered improved room after two days

Ưu điểm: The whole experience staying at the Ritz food was amazing staff were amazing would love to do it again someday.

Khuyết điểm: Maybe coffee making facilities in your room free of charge would be good.

Ưu điểm: Location. Room was pleasantly old fashioned. Staff were very helpful. Dinner in the restaurant was fantastic with live music.

Khuyết điểm: Didn't like being told I was wearing the wrong type of shoes so access was denied to the lobby bar! Especially since other people in there were wearing the same type as me!

Ưu điểm: It was my second stay at the Ritz and I am totally sure this is the very best hotel in the world. Everything is exceptional, the furniture in the room is very elegant, and the personnel is extremely helpful and friendly. The location is the best you can wish!

Ưu điểm: Everything

Khuyết điểm: Being in a smoking floor

Ưu điểm: Friendly staff,superb breakfasts

Khuyết điểm: No mini bar in the room or tea/coffee making facilities

Ưu điểm: Staff and room was amazing. Had the best time ever the best hotel we have stayed in.

Khuyết điểm: We loved everything

Ưu điểm: Everything

Khuyết điểm: Eveyrthing about it

Ưu điểm: Breakfast Room Service (as restaurant was not open before I had to leave).

Khuyết điểm: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Ưu điểm: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Khuyết điểm: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Ưu điểm: beautiful rooms and public spaces

Ưu điểm: Location and room, very good decor,

Khuyết điểm: made to pay extra £50 on arrival? and still not received it back 5 days later

Ưu điểm: Everything was great, from room, to staff to location, we were visiting the theatre and it was in perfect walking distance.

Ưu điểm: Great location. Room bright and comfortable. Staff very helpful and happy

Ưu điểm: In the center of the London. Friendly staff.

Khuyết điểm: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.

Ưu điểm: Vikki in the restaurant was ace !

Ưu điểm: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Khuyết điểm: Room was small.

Ưu điểm: The view was great and the bed was comfortable. Staff were pleasant

Khuyết điểm: No water in the room, bathroom door (can’t shut it quietly it’s a faff) and room was very small.

Khuyết điểm: A beautiful hotel with great staff

Ưu điểm: Location and breakfast

Khuyết điểm: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Ưu điểm: Was able to check in earlier

Khuyết điểm: No bathrobe which was promised, no body lotion, no slippers, no complimentary water. I mentioned about the water during check-out, they promised not to charge me for mini-bar, but then still charged - not very nice. And complimentary water is the standard for their rooms at check-in. Very disappointing

Ưu điểm: The staff were A1 and very helpful and the manager Jose was very proffesional

Khuyết điểm: Maybe a little too dark in the lift and l could not see the buttons to push

Ưu điểm: A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable.

Khuyết điểm: No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!

Ưu điểm: A different experience. The staff greeted me by my first name which I like a lot. Interior design is cool, I loved candles in the bathroom.

Khuyết điểm: Couldn't log on to the Internet with my iPad although I was charged the Internet service - which was advertised as free upon booking :-(

Ưu điểm: Design, city center location and friendly professional staff

Khuyết điểm: Internet connection ( slow ), airco on rooms did not work well

Ưu điểm: Good location, friendly staff, stylish rooms

Ưu điểm: the restaurant concept, staff and service.

Khuyết điểm: breakfast - not clear information about the prices and poor value for money regarding breakfast. the films in the elevator - freeky.

Khuyết điểm: Unable to open windows and air conditioning is noisy and suffocating.

Ưu điểm: Location, Design hotel

Khuyết điểm: Food is always getting less and less ( before there was steak, there was asian boxes ... ).

Ưu điểm: Location

Khuyết điểm: Limited facilities (e.g. small TV), expensive

Ưu điểm: 24 hour room service inc. food

Khuyết điểm: Some of the furtiture seemed abit cheap for a 5 star hotel - such at tv unit

Ưu điểm: Got upgraded to executive room which was lovely and big, very comfy bed and great extras like afternoon treats

Khuyết điểm: Nothing!

Khuyết điểm: Very nice clean and comfortable hotel excellent value for money

Ưu điểm: Location

Khuyết điểm: At £513 per night for a club room and the cramped breakfast space this is really not good value for money. I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.

Ưu điểm: concierge was very helpful and professional.

Ưu điểm: The staff in all departments were excellent nothing was too much trouble all smiling and made us feel very welcome. Superb arrival experience given by Simon on Reception and doorman and bell boy.

Khuyết điểm: Nothing could have been better.

Ưu điểm: Beautiful hotel Nice location Friendly staff Delicious food till late

Khuyết điểm: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.

Ưu điểm: General good quality good bed good breakfast

Ưu điểm: Just location its good!

Khuyết điểm: I arrive 10:30 PM and my room had eating problem, and should wait at later hour technician to change filter!! Basic maintenance program should solve this problem! When left to the airport the staff ask taxi and i pay £ 147 sunday morning no traffic! I pay £91 when arrive on Friday 6AM pick traffic. Hotel should have procedure for taxi!!

Ưu điểm: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.

Khuyết điểm: Afternoon and evening concierge was not helpful and gave poor advice on restaurant.

Ưu điểm: It was immaculate, the staff were so helpful and the location was perfect for the west end.

Khuyết điểm: The room, whilst been decorated well and additional amenities put on, was relatively basic. I upgraded to the king suite and at just under £250 per night I was expecting the room to be slightly larger with a seating area perhaps rather than just one single chair. But overall it is a lovely hotel and would stay again, maybe just without upgrading

Ưu điểm: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta

Ưu điểm: Everything reception staff were fantastic, so friendly the Executive lounge staff couldnt do more to look after us. nothing was to much trouble we loved our stay

Khuyết điểm: N/A

Ưu điểm: Location and Room

Ưu điểm: Conveniently located, comfortable;e bed, very friendly welcome. Good late night bar food service

Khuyết điểm: Inward facing room

Ưu điểm: The location and stunning views of the Thames and London-Eye are a massive plus. The rooms are quite comfortable but don't expect an elegant breakfast.

Khuyết điểm: Some areas of the hotel come across as dated. I didn't like the combined shower/bathtub set-up and would have preferred if the room came with a stand-alone overhead shower. The check-in time was ridiculously delayed, due to what front-desk staff termed as 'housekeeping'. This turned out to be a massive inconvenience, given that I'd been traveling for 10 hours non-stop and had an arrival itinerary which was disrupted.

Ưu điểm: Very close to all main places of London

Khuyết điểm: The furniture - there was a nail in the back of an armchair, so my husband cut his back with this nail TV in bathroom didn't work

Ưu điểm: Prime location, friendly staff, reasonable price

Khuyết điểm: Small elevator,

Ưu điểm: Exterior of building amazing! Location perfect for playhouse theatre, comfortable and quiet. Breakfast great.

Khuyết điểm: A Little dated, interior not five star. A little more info on how to work bathroom tv as this did not work.

Ưu điểm: Nothing good to say. Extremely disappointing

Khuyết điểm: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Ưu điểm: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.

Ưu điểm: Bathrooms very clean and staff are wonderful

Khuyết điểm: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Ưu điểm: service and cleanliness

Khuyết điểm: WIFI in romm sucks

Ưu điểm: The reception staff were very pleasant upon arrival. The location was excellent.

Khuyết điểm: The bar on the Friday was closed until 5pm with no explanation. I requested a first aid kit from reception and phoned twice for which they never provided. The TV in the bathroom was broken. The staff in the restaurant were rude and abrasive and the service was slow. It was extortionately overpriced even with the resident discount.

Ưu điểm: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Khuyết điểm: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Ưu điểm: rooms spacious and very clean. staff very helpful and friendly. well situated for site seeing and close commuting facilities to explore the rest of london.

Khuyết điểm: no spa facilities that i was made aware of.

Ưu điểm: The welcome and service of all the staff. Everyone especially the Hungarian gentleman bent over backwards to make an extra effort every single time I approached them. More likely they approached me quicker, to help with my pushchair and baby. They were polite and fantastic. Your real asset!!

Khuyết điểm: The towels had an awful smell (I have a sensitive nose). My room was no 847. When I enetered the room I could smell the pigeons in fact I looked at the window sill and sure enough there was pigeon poo - and the windows hadn't been cleaned in some time? There was no child quilt / blanket provided with the cot (and, although the cot was provided, I had to ask for this to be made). The staff could be taught level one english.

Ưu điểm: Everyone is polite and not overbearing. The room although we felt is was quite small it was peaceful and very clean.

Khuyết điểm: The only point was a dirty wet cloth left on the wardrobe shelve which was a little unpleasant,

Ưu điểm: good location, good service

Ưu điểm: The room was fantastic with view over the Thames, Bed very good and quite and the Hotel is tucked out of the way but in easy access to all of London

Khuyết điểm: We did not get a warm welcome at reception, They tried to put us in 2 single beds when I had booked river view doudle. They would not take my word so I had to go back to the car to get our booking. It is also hard to get a cab from this hotel.

Ưu điểm: It would be a good 4 star hotel. good heating and hot showers.

Khuyết điểm: food was barely edible, always stale. reception service is appalling. In desperate need of refurbishment, old TVs, design. It was just a bed and a bathroom, not a 5 star hotel.

Ưu điểm: The location was excellent. The room and bathroom were very nice.

Ưu điểm: Peaceful room and comfortable beds. Harp being played as we arrived. Good location. We were needing a relaxing night before travelling to Lyon through the French rail strikes and we awoke refreshed and content. Thanks!

Khuyết điểm: Decor a bit over ornate in places. (Ribbons over pictures etc). Not much in fridge except someones left over lunch. Quite a surprise!

Ưu điểm: The service was outstanding and good position in the city. I recommend this hotel to everybody.

Ưu điểm: Comfortable room, so close to all the attractions. Staff were very friendly and helpful.The electric curtains were a 11 yr olds idea of luxury!

Ưu điểm: It is well located right in front of the subway. Nice spacious rooms. Big TV with Netflix (gotta sign in with your account though). Hot water. Efficient hairdryer . Would definetly stay there again.

Khuyết điểm: The shower was a bit clogged. I took a long hot shower after having been soaked by the cold winter rain and it started overflowing out of the shower. The TV channels did not work at all. The atmosphere in the hallways is a bit too dark and it feels like a maze.

Ưu điểm: Rooms were clean and refreshing...bathroom shower was amazing.

Khuyết điểm: There was no business center to print your own boarding passes or tickets to attractions.

Ưu điểm: The size of the room was brilliant and the view was amazing.

Khuyết điểm: There were bits of paper all over the floor dust under the tables, handprints on the windows and worst of all dried food like a sauce on the remote control. I expected it to be all nice and clean as it was the first day of opening. The breakfast wasn’t nice at all, they forgot items from my cooked breakfast, the scrambled egg was so runny so I didn’t eat any of my cooked breakfast in the end.

Ưu điểm: This was my first time at this place and the staff and hotel was just great! I will definitely be coming back here

Ưu điểm: Great view from upper floors.

Ưu điểm: The location.

Khuyết điểm: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...

Ưu điểm: Modern room with all the gadgets. Nice staff and feels very new and clean.

Khuyết điểm: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc

Ưu điểm: the room the whole set up how everything was so close to get to,

Khuyết điểm: nothing it was all perfect, not dorchester but perfect

Khuyết điểm: Phòng hơi chật.

Ưu điểm: Very good position to visit London, in front the Underground “Lambeth North” fifty meter. The staff are friendly and professional. Very Nice to the children. I appreciate room service and spa with swimming pool Very good the Florentine Restaurant, near the hotel, italian staff professional and nice... good steak and pasta.

Khuyết điểm: I stayed in room 210 on the second floor, unfortunately the view outside the window is not good. The app (Viggo)to connect the device to the tv, can’t find the hotel and therefore it does not go to the connection.

Ưu điểm: Location is fantastic, just in front of the metro. In the area you can find some cool places to take breakfast , drink a beer. Rather quiet area at night. New hotel - modern rooms. Pool looked nice- don't forget your bathing suit.

Khuyết điểm: Breakfast was rather poor. Cocktails at the bar are expensive and didn't meet expectations.

Ưu điểm: Nothing as i have a experience.

Khuyết điểm: it was really bad i eat food from here during covid-19 and i felt really sick and though up all the food that delivered to my room and they told me that i cant get a refund which i dont understand please dont stay here the food is not clean image staying here after covid-19 be aware of this place the staff didnt care about me being sick after i had one bite of the food i didnt even eat everything that was so bad and i was very upset of the out come.