Khách sạn ở London nằm gần sân bay Tavistock Square Gardens

Ưu điểm: very good

Ưu điểm: So much to list truly the best Hotel we have ever been lucky to stay at

Khuyết điểm: Silly question everything was perfect

Ưu điểm: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Ưu điểm: Breakfast and location were xcellent

Khuyết điểm: The afternoon tea was disappointing. The selection of cakes were not as shown on line, and having had tea at Fortnum and Mason we were able to be constructive with our criticism. However, the Dinner and Cabaret were excellent and well worth the money.

Ưu điểm: Location and service was good

Khuyết điểm: Problem with the room it was very small, offered improved room after two days

Ưu điểm: Everything

Khuyết điểm: Best hotel in london

Ưu điểm: Perfect location and service

Khuyết điểm: Bed was very uncomfortable, the mattress is long due to be replaced

Ưu điểm: Everything

Khuyết điểm: Being in a smoking floor

Ưu điểm: Breakfast Room Service (as restaurant was not open before I had to leave).

Khuyết điểm: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Ưu điểm: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.

Khuyết điểm: The cost of eating or drinking in the hotel was unbelievably high. We ate breakfast there one day but quickly learned that a Manger, nearby, had better food for much less money.

Ưu điểm: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.

Khuyết điểm: The staff at Hotel Russell did not measure up to the overall customer service I experienced in England as a whole. They are less than accommodating to guests who booked through discount websites and treat guests who booked directly with them better. The interior is very dated and needs renovation. My friends room on the first night had a very strong cleaning chemical odor. It was unbearable for them because they have some sensitivities. The hotel was unable to move them to another room and we ended up switching rooms with them. The wifi at this hotel is spotty at best. I would not refuse to stay at this hotel again but I would probably avoid it.

Ưu điểm: Exceptionally comfy rooms and beds Brilliant location Helpful concierge

Ưu điểm: One of the best hotels I have stayed in. I have 25 years of staying in hotels on a regular basis hence a lot of experience for comparison. I have never met more genuine service and helpfulness.

Khuyết điểm: Absolutely nothing

Ưu điểm: Old stile nice people, good food

Khuyết điểm: Very very small room, breakfast needs more item

Ưu điểm: The building and interior are beautiful Friendly staff Great location It's rare to find slippers in hotels from the UK.

Khuyết điểm: Room is a bit small

Ưu điểm: Lovely atmosphere

Khuyết điểm: Cocktail bar - slow to be granted acces (felt like they were doing us a favour) and slow service. Beautiful setting but, really - we’d almost got to the point of going elsewhere

Ưu điểm: PROPER LUXURY. Stunning, stunning suite. I was lucky to be upgraded to the suite so I can not speak to the standard room but the suite was just amazing, large, pure luxe and design. The bathroom is litterally a dream. This is a 5 star hotel, no doubt.

Khuyết điểm: Although the shower was the most beautiful I had ever seen, there was an issue with the drain not doing its job so it flooded the bathroom..but I flagged the issue and they took care of it right away. Gave 8/10 because of that issue, otherwise it is a 10

Ưu điểm: Exceptional staff, made to feel very welcome throughout the stay

Khuyết điểm: Would like to have been notified that you needed to make a reservation in the bar

Ưu điểm: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.

Khuyết điểm: No, the hotel was incredible.

Ưu điểm: This is my favorite hotel in London and the only one I will stay at period, bang for your buck, great location and beautiful everything. Food is ok, will admit that breakfast is the only meal worth eating, but room service is helpful

Khuyết điểm: Honestly, I can’t really think of anything. Maybe that it didn’t come with a fairy godmother to match the palace surroundings

Khuyết điểm: No cell phone reception in room. Irritating and irritating pipe music which was very loud in the lobby and surrounding areas.

Ưu điểm: Great location / very snazzy set up / very welcoming staff.

Khuyết điểm: The bar prices in the roof top bar were extortionate.

Khuyết điểm: Hotel was awful, lousy room service, the fire alarm went off, the food was not great, and the amenities were not great. way overpriced for what it is.

Ưu điểm: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!

Ưu điểm: Location was close to the Tate Modern.

Ưu điểm: I've stayed in a few hotel rooms in London now & this one blew the others out of th water. The room was spacious, clean, cool & quiet.

Khuyết điểm: The mini bar (as with all mini bars) was too expensive. There isn't any kind of priority acces to the hotels lovely bars for guests, that would've been a nice touch.

Ưu điểm: Lovely deal and should have more halal dishes

Khuyết điểm: Not much halal choices

Ưu điểm: The location and the accommodations that the staff made.

Ưu điểm: The location was great right on the river with great views both night and day. Staff were all cheerful and helpful. Thank you to all. Breakfast was good too. Also had dinner in the restaurant too - very good. Very much enjoyed our stay. Loved the 2 bars with great music selection. Great view of the Thames and London night sky from the 12th Knot

Khuyết điểm: I am a decaff tea drinker and it seemed a little difficult for staff to locate. That said i always got my decaff tea. Thank you

Ưu điểm: The view was amazing.

Khuyết điểm: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.

Ưu điểm: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday

Khuyết điểm: I suppose its not completely central but only a 10 minute walk to the closest station

Ưu điểm: This hotel was a gem. Hotel and staff were amazing and a real bargain for London. We look forward to staying there again soon. Bellman was amazingly helpful! Thank you!

Ưu điểm: Location, ambience, all food places within hotel excellent

Khuyết điểm: No loved it all

Ưu điểm: Location

Khuyết điểm: N/a

Ưu điểm: Location

Khuyết điểm: Heating wasn’t all that great, but view from room made up for it

Ưu điểm: Prime location, friendly staff, reasonable price

Khuyết điểm: Small elevator,

Ưu điểm: Nothing good to say. Extremely disappointing

Khuyết điểm: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Ưu điểm: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.

Ưu điểm: Bathrooms very clean and staff are wonderful

Khuyết điểm: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Ưu điểm: The location is superb, adjacent to the Thames and within easy walking distance of London sights and the Underground. Room with a river view was exceptional. The hotel and it's surrounding area is steeped in history and made for a fascinating visit. All staff were approachable, friendly and very helpful. I accidentally left a personal item in the room prior to leaving but a phone call when arriving home ensured the item was posted on to me. Excellent service that topped off our visit perfectly.

Khuyết điểm: Nothing to add here

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: service and cleanliness

Khuyết điểm: WIFI in romm sucks

Ưu điểm: The bed

Khuyết điểm: Gym is terrible, no ifs and buts

Ưu điểm: Nice personnel, nice location

Khuyết điểm: TV was rather slow, could hardly play Youtube videos.

Ưu điểm: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Khuyết điểm: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.