Khách sạn ở London nằm gần The Monument

Ưu điểm: Comfy bed, great view, quiet room.

Khuyết điểm: Cleanliness could be better overall.

Ưu điểm: Highly supported by tech which is cool and convenient Helpful staff Great location with the tower hill Station downstairs Huge bed with views!

Khuyết điểm: Nothing

Ưu điểm: Loved it!

Ưu điểm: The whole experience from start to finish was fantastic. The facilities are top notch, inc the two bars! The room is 100% controlled via an iPad, lighting, TV, Air Con etc. Breakfast has a wide selection and a cosy social eating experience. Definitely my #1 choice of hotel in London.

Khuyết điểm: Due to the compact size of the room, the sink is not in the bathroom.

Ưu điểm: I liked the hotel overall but it was very exspensive for what it is. The breakfast was an absolute rip off. We were charged £42.50 per person. It was absolutely no way worth that price. location was good.

Khuyết điểm: The overall cost of room and breakfast

Ưu điểm: Friendly staff, comfy bed, good shower and excellent views... what more could you want? It was our second time at CitizenM, but most certainly not the last!

Ưu điểm: Location and view were outstanding! The very modern, kind of futuristic hotel was really cool.

Khuyết điểm: We returned to the room at 4:30 on the second day and our room hadn't been serviced yet, and linens hadn't been replenished. We had to solicit service at the desk/check-in, and within the hour, linens were provided. The service staff with the towels didn't speak English so communication was difficult. Other than that, everything else was fine.

Ưu điểm: amazing location and cool room. :)

Khuyết điểm: breakfast could have been better , more choice

Ưu điểm: The location of this hotel is fantastic. You can sit in the bar, which has a wonderful balcony all the way round and look over Tower Bridge. The rooms are great with black out blinds which results in a good nights sleep

Ưu điểm: It was a really comfortable and enjoyable experience really didn’t want to leave the room could have stayed there all day!

Khuyết điểm: Nothing really

Ưu điểm: Breakfast was good. Room was very convenient and comfortable

Khuyết điểm: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast

Ưu điểm: Design and decor, beds and smart room

Khuyết điểm: It's far from airport and entetament

Ưu điểm: the location was fantastic and the customer service was the best I have ever experienced in London. The bars are open until 2pm and have a live DJ. The cocktail bar was a winner

Khuyết điểm: This is central London , its pricey!

Ưu điểm: Stay here regularly. Always a great experience.

Ưu điểm: Great location, friendly staff

Ưu điểm: Loved the staff especially concierges

Ưu điểm: Super comfy beds, such a romantic location, we’d got married the day before and I booked this as a wedding present for my now husband before we go on our honeymoon in a week. I told the staff upon booking that it was special occasion and they really did go the extra mile. The cocktail bar is phenomenal and I’ve been raving about it ever since! I will definitely be coming Back here for anniversaries and special occasions.

Khuyết điểm: I wish I’d booked for longer! To be honest the check in time is reasonable as well as the checkout time - they don’t block out a large portion of the day for the cleaners to get the job done which shows the efficiency at which the hotel runs.

Ưu điểm: Breakfast was great! Very pleasant staff.

Khuyết điểm: View from room wasn’t great, but the room itself was wonderful.

Ưu điểm: Good location

Ưu điểm: The view was amazing.

Khuyết điểm: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.

Ưu điểm: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday

Khuyết điểm: I suppose its not completely central but only a 10 minute walk to the closest station

Ưu điểm: Excellent location Staff at check-in were very friendly and efficient Beautiful designed interior Great cocktail bar, delicious cocktails.

Khuyết điểm: Internet in did not work in the room and was not fixed One evening upon return, we found the room not serviced Restaurant management staff was very aloof to the point of us denying access for lunch. They clearly did not like tourists in their fancy restaurant. The terras bar only open from 5 PM to 10 PM, or closed for private functions

Ưu điểm: Location, ambience, all food places within hotel excellent

Khuyết điểm: No loved it all

Khuyết điểm: The stuff

Ưu điểm: Laura, she is make me feel this is not far away from home. She is very helpful. The team is very trustable because at the second night I move to the new room but I forgot ring and watch at the old room for overnight but the cleaner still keep it back to me. At check out time the maneger come to talk with us because he want to know feedback from customer. I feel all staff want to improve their service all the time.

Ưu điểm: Lovely place to stay

Ưu điểm: Love the friendliness of the staff here, the luxe feel to the rooms and the location!

Ưu điểm: Room was very good. Spa was good. Breakfast was good. Staff very helpful.

Khuyết điểm: Slight issue with room not being ready. Was invited to the premier area to have a free drink. However we were left in a room where businessmen were having a meeting and all of the drink sat in locked cabinets so,we couldn't have anything anyway. No-one came back to check on us so we left for the bar.

Ưu điểm: Breakfast menu Dark room to sleep in Only thing is tv was a little dim in brightness - easy to fix Love this hotel

Ưu điểm: Booked for a birthday stay and the team were amazing. They provided some prosecco in the room and a card which was a lovely touch, they also upgraded our room and provided access to the spa. It was an amazing stay. Thank you Denise for making it special.

Ưu điểm: Perfect location, great size rooms. A nice touch of luxury. This hotel will be our go to now when we are in London.

Ưu điểm: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills. Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice. Finally, the room offered outlets adapted for international travelers.

Khuyết điểm: The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation. As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged. Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp. Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive. Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).

Ưu điểm: Amazing! Everything was beautiful

Khuyết điểm: Nothing

Ưu điểm: It is located near both to my conference venue and public transportation. It is within a redeveloped neighborhood and is a modern, design hotel with an indoor pool and spa.

Khuyết điểm: There was not enough space/staff in the reception area and it tended to be easily crowded with clients and I had to wait in a line to get a simple answer. Also, there was not a “business center” where I could do some work like printing some documents though the concierge took care of the printing.

Ưu điểm: Lovely room with a great view of London. Very comfortable bed. Great breakfast, with good choice of items. My second stay here and will stay here again.

Ưu điểm: Great staff! Great and clean hotel! We will come back!!!

Ưu điểm: Location was good for me - close to the tube and walking distance to many points of interest

Khuyết điểm: Staff were not that friendly / welcoming. Breakfast was too busy and uncomfortable not worth paying extra for

Ưu điểm: Perfect place to live in Super clean The staff so friendly This is the second time for me to live in the same property with different area It takes 15 to the center with an underground

Ưu điểm: Right near the tube station which was great and 15 minute walk to the London eye. The place is really modern and new with comfortable beds.

Khuyết điểm: It’s right near a hospital so we heard sirens through the night but it wasn’t unbearable.

Ưu điểm: The room was really spacious and comfortable, the bed was amazing. Really good location for reaching London's highlights.

Khuyết điểm: The walls were a bit too thin and you could hear other people, both in the hallway and in other rooms. It wasn't bad but I was expecting more. We would have had the possibility of stepping out of daily cleaning (acceptable for 3 nights & saving the planet), but it was not very well explained upon arrival and by the time we realised this wasn't applicable anymore: pity. Bathroom (sliding) door was either for the toilet or the shower: cool design but leaving the shower directly into the AC cooled room was a bit of a shock!

Ưu điểm: Staff

Khuyết điểm: It was not possible to change TV channels on my 1st night stay. It was stuck on one channel and the system refused to change channels. On the 2nd night this was working. The breakfast area is far too cramped with little room to move between tables.

Ưu điểm: the room the whole set up how everything was so close to get to,

Khuyết điểm: nothing it was all perfect, not dorchester but perfect

Khuyết điểm: Phòng hơi chật.

Khuyết điểm: Stayed in rooms 243 & 242 & upon going out in the morning & getting back extremely early around breakfast time (7am). We didn't pay for breakfast with room so we paid £16 each, there was 4 of us & we had late check-out added which would have been at 1pm & £10 thereafter for every hour. We were watched & ask room number by staff as if we were knicking breakfast cuz we're black & not the typical tourist. My partner & I are in bed & the house cleaning came about 3 separate times to knock us up before 1pm & the forth time she brought the manager who my partner went to the door & spoke to & they quickly left. Made us extremely uncomfortable. He did say it to them upon checking out but I still felt targeted as the information should have been relayed back to staff about rooms & specifications of them.

Khuyết điểm: Hurt myself in the swimming pool as steps were faulty...staff unhelpful and disinterested...

Ưu điểm: This hotel is very clean and close to the subway station and serves are nice. We have a nice stay here.