Khách sạn ở London nằm gần sân bay Noël Coward Theatre

Ưu điểm: Spectacular in every way

Khuyết điểm: Not being able to stay longer

Ưu điểm: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Khuyết điểm: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Ưu điểm: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Khuyết điểm: not much..

Ưu điểm: What's not to like! Everything was outstanding!

Khuyết điểm: The hotel staff couldn't be more friendly, anything you needed they got it for you! Just wish it wasn't so pricey otherwise we would go more often!

Ưu điểm: Service and the personal very nice food very good Aurel & Tabita Musca

Khuyết điểm: Will be nice that in price of the hotel to be include free breakfast

Ưu điểm: I am a Global Member; this is the reason I continue to stay at this gorgeous hotel in a city full of gorgeous hotels.

Ưu điểm: In the center of the London. Friendly staff.

Khuyết điểm: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.

Ưu điểm: This hotel is in the best location for theater, restaurants, shopping and art. We were two couples and had the best time.

Khuyết điểm: Everything was perfect

Ưu điểm: Great location. Nice hotel. Concierge always has solid recommendations. Good service. Love the room. Everything is modern with a lot of little touches. USB phone charger at the bed, Bluetooth for your music. I've been here 3 or 4 times and will go back!

Khuyết điểm: Currently remodeling. Shower leaked ....

Ưu điểm: The staff were A1 and very helpful and the manager Jose was very proffesional

Khuyết điểm: Maybe a little too dark in the lift and l could not see the buttons to push

Ưu điểm: A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable.

Khuyết điểm: No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!

Ưu điểm: A different experience. The staff greeted me by my first name which I like a lot. Interior design is cool, I loved candles in the bathroom.

Khuyết điểm: Couldn't log on to the Internet with my iPad although I was charged the Internet service - which was advertised as free upon booking :-(

Ưu điểm: Design, city center location and friendly professional staff

Khuyết điểm: Internet connection ( slow ), airco on rooms did not work well

Ưu điểm: Good location, friendly staff, stylish rooms

Ưu điểm: the restaurant concept, staff and service.

Khuyết điểm: breakfast - not clear information about the prices and poor value for money regarding breakfast. the films in the elevator - freeky.

Khuyết điểm: Unable to open windows and air conditioning is noisy and suffocating.

Ưu điểm: Location, Design hotel

Khuyết điểm: Food is always getting less and less ( before there was steak, there was asian boxes ... ).

Ưu điểm: Location

Khuyết điểm: Limited facilities (e.g. small TV), expensive

Ưu điểm: 24 hour room service inc. food

Khuyết điểm: Some of the furtiture seemed abit cheap for a 5 star hotel - such at tv unit

Ưu điểm: Beautiful hotel. Right in the middle of Trafalgar Square. Charming Cross under ground just a few steps out the door. Buckingham Palace, Big Ben, and Westminster Abby just a few short blocks away. Many theaters less then 5 minutes of walking.

Ưu điểm: A great location to walk around and imbibe London

Khuyết điểm: Staff were a bit non attentive and cold

Ưu điểm: Location to fit my itinerary

Khuyết điểm: Reception and late night bar with bouncers location, layout

Ưu điểm: Service and breakfast- facilities especially roof terrace and views available from roof terrace-location was excellent

Khuyết điểm: The room was small and the window could not be opened

Ưu điểm: Staff were helpful and friendly. Accommodation was excellent and an ideal base for exploring london.

Ưu điểm: very plesant staff

Ưu điểm: The lobby lounge, the Terrace upstairs, the service, the location. Very nice indeed!!! Front Desk staff was very helpful.

Khuyết điểm: One of the main attractions of the Hotel is the Roof Terrace and during our first night, it was closed due to a private event. That should not happen during Saturdays. big disappointment! I also do not like interior rooms. I am claustrophobic and try to avoid these rooms. Room service selection after 10:30 pm.

Ưu điểm: Nice big room with modern fittings and bathroom

Khuyết điểm: Reception / Bar area altogether, bar is full on with DJ etc, which can be a bit disconcerting when checking in. No public areas to chill in evening.

Ưu điểm: Very central location, with easy access to the west end. The staff were very helpful.

Khuyết điểm: The hotel was overpriced for the ammenties, and our room was very claustraphobic due to overlooking a very close office block, not a "great" view!

Ưu điểm: Nice hotel in a great location. Room was fantastic....and so was the deal on the room.

Ưu điểm: Always someone willing to help with a query and nothing too much trouble

Khuyết điểm: Some inconsistencies with communication. Phoned down to reserve meal Sunday night, but later found that restaurant closed on Sundays.

Ưu điểm: Location confortable e modern,strategic for fit to visit london

Ưu điểm: Hotel is very well located - 50 meters to Embankment Tube, walking distance to Covent Garden, Taffalgar Square. Service was great. Room was very nice and comfortable with heated bathroom floors, but no views to speak of. Would definitely stay here again. Great deal at $250US pricepoint.

Khuyết điểm: Nothing.

Ưu điểm: The rooms were comfortable and we had a lovely view of the river and the lighted ferris wheel. The staff were courteous, professional, and responsive. The location is great. The concierge was quite helpful. Breakfast was great but if we had not obtained a good price including breakfast, the a la carte cost of adding on breakfast would not have been worth it. The hotel is lovely and we hope to stay there again.

Khuyết điểm: For about half of our stay the hotel telephone system was not working. The sink in one of our rooms was quite high and uncomfortable for our elder and short relative.

Ưu điểm: Service and staff were exceptional. Made us feel special and very welcome.

Khuyết điểm: Overall stay was very comfortable except there was a very loud wedding party on Saturday night that didn't end till past 1:00am, but the hotel gave me a very generous discount for that night. Would also have liked more overhead lighting because the atmosphere in the room was rather dim!

Ưu điểm: The room was very nice and quite comfortable. The staff was very attentive and accommodating.

Ưu điểm: Location is perfect for the theater district. Staff is very friendly and accommodating indeed. Hotel is very elegant, a bit formal. Could be intimidating for a tourist from the US west.

Khuyết điểm: Got a good room rate, but drinks, tea, and breakfast were as expensive as you'd expect from a 5 star central London hotel. We ended up changing our room twice -- the first time at the suggestion of the bellman, because it didn't have any view. The second room had a view but was way smaller than the other, and had no bath tub. We were moved a third time at our request and got a wonderful room (but without a river view). The staff made both moves very easy indeed.

Ưu điểm: Reception staff were really good, consierge was equally as good. Nice welcome, and fire in lobby. A lady in the restaurant for breakfast was very good, I think her name was Pam.

Khuyết điểm: Breakfast was really not great, firstly the lady who seated us, asked if we wanted coffee and toast, then none arrived had to ask again for it, same with ordering some porridge it came 15 minutes later, but was like gruel, quite surprised that a 5 star hotel kitchen can't make porridge. Overall a little bit too structured and formal, but lacked professionalism in the restaurant.

Ưu điểm: Beautiful hotel in an excellent location & very historical Staff are wonderful, great breakfast & we had a room facing the Thames & the London Eye.

Khuyết điểm: Nothing, all was perfect!

Ưu điểm: Good service Great location

Khuyết điểm: Breakfast buffet same everyday. Not much selection for 5 star luxury hotel. I stayed 13 nights and every morning same small selection of breakfast. There should be a lot more selection .

Ưu điểm: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Khuyết điểm: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Ưu điểm: rooms spacious and very clean. staff very helpful and friendly. well situated for site seeing and close commuting facilities to explore the rest of london.

Khuyết điểm: no spa facilities that i was made aware of.

Ưu điểm: The welcome and service of all the staff. Everyone especially the Hungarian gentleman bent over backwards to make an extra effort every single time I approached them. More likely they approached me quicker, to help with my pushchair and baby. They were polite and fantastic. Your real asset!!

Khuyết điểm: The towels had an awful smell (I have a sensitive nose). My room was no 847. When I enetered the room I could smell the pigeons in fact I looked at the window sill and sure enough there was pigeon poo - and the windows hadn't been cleaned in some time? There was no child quilt / blanket provided with the cot (and, although the cot was provided, I had to ask for this to be made). The staff could be taught level one english.

Ưu điểm: Everyone is polite and not overbearing. The room although we felt is was quite small it was peaceful and very clean.

Khuyết điểm: The only point was a dirty wet cloth left on the wardrobe shelve which was a little unpleasant,

Ưu điểm: good location, good service

Ưu điểm: The room was fantastic with view over the Thames, Bed very good and quite and the Hotel is tucked out of the way but in easy access to all of London

Khuyết điểm: We did not get a warm welcome at reception, They tried to put us in 2 single beds when I had booked river view doudle. They would not take my word so I had to go back to the car to get our booking. It is also hard to get a cab from this hotel.

Ưu điểm: It would be a good 4 star hotel. good heating and hot showers.

Khuyết điểm: food was barely edible, always stale. reception service is appalling. In desperate need of refurbishment, old TVs, design. It was just a bed and a bathroom, not a 5 star hotel.

Ưu điểm: The location was excellent. The room and bathroom were very nice.

Ưu điểm: Peaceful room and comfortable beds. Harp being played as we arrived. Good location. We were needing a relaxing night before travelling to Lyon through the French rail strikes and we awoke refreshed and content. Thanks!

Khuyết điểm: Decor a bit over ornate in places. (Ribbons over pictures etc). Not much in fridge except someones left over lunch. Quite a surprise!

Ưu điểm: The service was outstanding and good position in the city. I recommend this hotel to everybody.

Ưu điểm: Comfortable room, so close to all the attractions. Staff were very friendly and helpful.The electric curtains were a 11 yr olds idea of luxury!

Ưu điểm: It was in a great location, right next to the tube and the London eye. The room was clean and comfortable but a little small. the food in th restaurant was very good.

Khuyết điểm: A couple people on the staff in the restaurant were very unpleasant and borderline rude. the front desk staff and concierge were great and very helpful

Khuyết điểm: Got to hotel at check in time (2:00) and had to wait 2 hours for the room to be ready. My 3:30 engagement was missed do to this issue with check in. I was only in London this one day and the main reason I was there for didn’t happen because of the late check in. Also, the occupants of the room next to mine was slamming their door and making noises up to 6:00 am. It sounded like staff was continuously trying to enter the room. Not a good experience at all

Ưu điểm: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.

Khuyết điểm: Small reception area makes it feel cramped and busy. No pool. Didn't get a room with a good view.

Ưu điểm: The food was worth the price. The location is ideal for a city stay.

Ưu điểm: Assume the hotel would have been excellent.

Khuyết điểm: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.

Ưu điểm: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.

Khuyết điểm: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.

Ưu điểm: We stayed in the executive studio and we had everything we needed. Lovely modern design - very comfortable. Great bathroom. Close to Waterloo Station. Very friendly reception staff.

Ưu điểm: convenient location, clean and smart room - good internet connectivity, comfortable bed, friendly and helpful staff

Khuyết điểm: the room was too hot...and unable to open window or reduce temperature

Ưu điểm: Good quality of decor and fittings in rooms and public places. Excellent position for enjoying central London.

Ưu điểm: Excellent location and helpful staff

Khuyết điểm: Slightly disappointed with the standard of the bed for a quality hotel

Ưu điểm: I liked the apartment style of our room and the ease of registering. The room was very well designed with a contemporary feel to it and the views were spine tingling! I would definitely choose this hotel again.

Ưu điểm: very good location in central London

Khuyết điểm: Lengthy wait for lifts

Ưu điểm: Convenient and good value

Khuyết điểm: Air conditioning not working properly

Ưu điểm: Excellent location, spacious rooms, very good bathroom.

Khuyết điểm: Although the staff were quite good, there were some times when we had to ask for some basic services more than 10 times. We stayed for a week, first 3 days room service was good, after that room attendant didn't even bother to swipe the floor-the layers of dust were amazing.

Ưu điểm: I didn't stay, my boss did and they upgraded him even though he was only staying one night! Location is very good and staff friendly

Ưu điểm: The hotel was superb! Clean, stylish, friendly and helpful staff.

Khuyết điểm: Only one thing - the room was hot and airless at night.

Ưu điểm: Felt like we were in the middle of the main London attractions that we wanted to see! Safe location. We really enjoyed our stay here

Khuyết điểm: Would be helpful if the hotel staff were a bit more helpful in the tourist items.

Ưu điểm: The location is perfect to see many sights and close to the underground.

Khuyết điểm: There are NO American Outlets anywhere, and I understand that yes I am in the UK and they don't have the same voltage as in the States, but EVERY hotel I’ve ever stayed at in Europe has had at least ONE American Outlet. The outlets are no where near mirrors. So even if you packed an outlet converter, you wouldn't be able to see yourself do your hair. CFL lighting instead of LED, which take a long time to warm up and are not as bright. Instead of having One Strong WIFI Network, they had over a dozen WEAK Ones. You had to constantly re-connet to Wifi because the signal would go out. We spent majority of the time reconnecting between 3 different Citadines Wifis. The bathtub/shower is so high off the ground, you have to physically climb into it, and careful not to fall out. I almost fell out completely one, but thankfully my boyfriend caught me in time. Our in room fridge creaked and moaned all hours of the night, and soon became part of our nightly sleep, Given the Opportunity, I would NOT stay here again.

Ưu điểm: Prime location

Ưu điểm: The room had a kitchenette with cook-top, refrigerator, dishwasher and flatware/glassware. These amenities came in handy to prepare a meal or have snacks on-hand instead of purchasing every meal at a restaurant. The room was a good size for a in-town European location. The room and bathroom were clean and well-kept.

Ưu điểm: Location is excellent. Very clean with a kitchenette with microwave, stove, dishwasher, electric kettle. Very nice to be able to have breakfast and not have to change clothes. Very green with a toilet tank that is topped by a little sink where u wash your hands and it automatically fills the toilet tank; ingenious!!

Khuyết điểm: Little staffs also a a bit dark in the rooms but that's because they use energy saver lights do OK with me.

Ưu điểm: Great location, excellent cleanliness, apartahotel concept very good.

Khuyết điểm: Internet useless. Recommend bringing your own USB modem

Ưu điểm: Great location (just off Trafalgar Sq. and 2 mins walk from the tube station); room is big by London's standard and the price; reasonable facilities

Khuyết điểm: The room smelled a bit when I first moved in, especially the kitchenette, either it got better later or I got used to it. Linens were not changed during my stay (3 nights), but you sort of expect that with a serviced apartment. I would be better if we were told how often they change though.

Ưu điểm: We liked the location as we were visiting art galleries and also had a trip to the theatre. It is in a very convenient spot.

Khuyết điểm: We found the room cold in the evening and could have done with another blanket or two, as the weather was very cold. The thermostat didn't appear to work. We woke up cold in the night.

Ưu điểm: Location

Khuyết điểm: The room and hotel needed refurbishing and there were only old blankets on the bed.

Ưu điểm: Great service . Very good secure parking

Ưu điểm: It isso convenient and central for shopping and the theatre

Khuyết điểm: I thought the carpets in the corridors were threadbare

Ưu điểm: generally efficient and good

Khuyết điểm: rooms not cleaned on regular basis. i was told it is once a week. at least the rooms can be cleaned more frequently even though linen need not be changed for a few days.

Ưu điểm: It was in central London

Khuyết điểm: No complimentary tea/coffee making materials

Ưu điểm: The location was perfect and many of the tourist sights were within walking distance so we saved quite a bit on travel and travel fares.On a weekend visit you do not spend much time in the hotel,but I would stay here again because of the location.

Khuyết điểm: I would advise people to avoid the £9 cost of breakfast and just walk round the corner to a small cafe and pay half the price.

Ưu điểm: Very close to metro and also easy to walk to atractions

Ưu điểm: Hotel is situated in the center of London, near Trufalgar Squere. Hotel visitors are provided with free high speed internet connection. There is no minibar in the room, but there is mini citchen. As for me I used it to make tea because a lot of restoraunts in 2-min walking distanse from the hotel are available. Hotel stuff is very friendly. Hotel visitors are required to pay in advance.