Khách sạn ở London nằm gần sân bay Theatre Royal, Drury Lane

Ưu điểm: The room was spacious and had plenty of additional supplies that were helpful including a hairdryer, shoe polisher, iron and some complimentary tea/coffee and biscuits. The gym facilities were nice and clean and had plenty of equipment but the water machine was out of order in the gym so there was no where to fill up my water bottle.

Khuyết điểm: Given the price of this hotel I would have expected more complimentary things to increase the comfort and enjoyment of my stay. The Guest Services Guide mentioned complimentary popcorn, chocolate, tea and coffee but I was only given some small biscuits and tea/coffee. This was surprising given that the premium rooms in a Premier Inn give you two bars of Green & Blacks chocolate each night! In addition I think the complimentary supplies in the bathroom could be improved to include the regular travel packages (eg. toothbrush, paste, nail file, ear buds, etc)

Ưu điểm: The staff was eager to help us any way they could. They even obtained tickets to a football game for us after we heard it was sold out. The rooms were spotless, the towels were luxuriously thick, and the bed was extremely comfortable. We WILL be back!

Khuyết điểm: I wish we could have had a regular top sheet and light blanket on our bed instead of a down quilt ( at the beginning of September!) -- just too hot for that time of year.

Ưu điểm: Comfortable beds. Clean rooms. Could find a cheaper alternative but good value for money given that it’s in central London.

Khuyết điểm: Cheaper alternatives available

Ưu điểm: Nice hotel and very central.

Ưu điểm: Steven the hotels man in reception was a real gent and helped each time we saw him over and above his job description - fabulous.

Khuyết điểm: Unfortunately the temple tube was not open due to district and circle lines closure however not the hotels fault and the only other issue we got woken up by the housekeeping when only there for 1 night so obviously were checking out!.

Ưu điểm: Centrally located, luxury boutique hotel with excellent facilities. Housekeeping was fantastic. The rooms were spotless and always well stocked. Upgraded to a room which allowed us access to the Club Lounge. Lounge was a wonderful place to relax, unwind and grab a snack. Breakfast was delicious with plenty of choice. I would definitely stay at this hotel again.

Ưu điểm: Location, quiet

Khuyết điểm: Lounge furniture beginning to look tatty compared to last stay

Ưu điểm: Location is great. Good room sizes for central London. Large bathrooms. Quiet location (slept one night with my balcony door open).

Khuyết điểm: Hotel was very warm in the room and in common areas. The hotel also tried to overcharge us for breakfast (charged the whole group for deluxe breakfasts when we intentionally just ordered a la carte. Business travelers on an expense account probably don't bother with arguing with first the waiter and then a supervisor. Staff repeatedly gave incorrect information about nearby road closures for various parades.

Ưu điểm: Terrible renovations going on. Staff is less friendly and experienced than before. Won't stay here again.

Ưu điểm: Very professional staff and service. Room was comfortable and clean. Easy access to bus and tube stops made it easy to get to all points in London. Very quiet hotel made it a relaxing stay.

Khuyết điểm: Not many eating options in the area during the evening hours.

Ưu điểm: I liked the central location, the art in the lobby, and the helpful staff.

Khuyết điểm: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.

Ưu điểm: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Khuyết điểm: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Ưu điểm: beautiful rooms and public spaces

Ưu điểm: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges  and another gentleman whose name I didn''t catch were extremely helpful!

Khuyết điểm: The desk chair legs (room 633) stuck out and the tight quarters meant that my toes got smashed. I humbly suggest a different chair. I know that space is limited but having a lounge w/ desks or couches (not part of the restaurant) would be nice.

Ưu điểm: Wonderful location. Stylish and luxurious hotel. A real treat.

Ưu điểm: The concierge was helpful

Khuyết điểm: The check staff were arrogant and unfriendly. We were told that if we used ANYTHING in the room, it would be charged to my credit card ... so that made for an uncomfortable stay. The fire alarm went off at 6am on a Saturday morning, rang for over 20 minutes but no apology and no compensation.

Ưu điểm: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..

Khuyết điểm: no

Ưu điểm: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Khuyết điểm: Room was small.

Ưu điểm: Location and breakfast

Khuyết điểm: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Ưu điểm: The location is amazing, there is so much nearby. We had drinks in the room and also breakfast and the breakfast was awesome. Loved the full English with sausage and beans. The sausage could have been of higher quality but the rest was great. The pastries were lovely. Would have been great to have a door to the bathroom. The stand out star rating goes to the staff - always friendly and helpful in what must be a stressful job. The place is quirky too, with the large chess pieces and giant plant pots etc.

Khuyết điểm: Would have been good to have a door on the bathroom, which was quite open plan. Maybe a sliding door ? Sausages in the English breakfast were a bit average versus the rest of the amazing breakfast. Rye sourdough bread would have been a nice option for breakfast.

Ưu điểm: Loved the location and overall vibe. The rooms are on the smaller side, but that should be expected in many big cities. It wasn't a problem for me.

Khuyết điểm: My only complaint is that the toiletries weren't replaced between the previous guest and I. I could tell that they were half-used and some had been left out. I've stayed here twice and this didn't happen the second time, so I'll take it as a one-off.

Ưu điểm: Location and in room amenities

Ưu điểm: Great location / very snazzy set up / very welcoming staff.

Khuyết điểm: The bar prices in the roof top bar were extortionate.

Khuyết điểm: Hotel was awful, lousy room service, the fire alarm went off, the food was not great, and the amenities were not great. way overpriced for what it is.

Ưu điểm: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!

Ưu điểm: Location was close to the Tate Modern.

Ưu điểm: I've stayed in a few hotel rooms in London now & this one blew the others out of th water. The room was spacious, clean, cool & quiet.

Khuyết điểm: The mini bar (as with all mini bars) was too expensive. There isn't any kind of priority acces to the hotels lovely bars for guests, that would've been a nice touch.

Ưu điểm: Lovely deal and should have more halal dishes

Khuyết điểm: Not much halal choices

Ưu điểm: The location and the accommodations that the staff made.

Ưu điểm: The location was great right on the river with great views both night and day. Staff were all cheerful and helpful. Thank you to all. Breakfast was good too. Also had dinner in the restaurant too - very good. Very much enjoyed our stay. Loved the 2 bars with great music selection. Great view of the Thames and London night sky from the 12th Knot

Khuyết điểm: I am a decaff tea drinker and it seemed a little difficult for staff to locate. That said i always got my decaff tea. Thank you

Ưu điểm: The view was amazing.

Khuyết điểm: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.

Ưu điểm: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday

Khuyết điểm: I suppose its not completely central but only a 10 minute walk to the closest station

Ưu điểm: This hotel was a gem. Hotel and staff were amazing and a real bargain for London. We look forward to staying there again soon. Bellman was amazingly helpful! Thank you!

Ưu điểm: Location, ambience, all food places within hotel excellent

Khuyết điểm: No loved it all

Ưu điểm: The location was perfect

Khuyết điểm: The ad listed airport shuttle service as one of the amenities but that was not accurate

Ưu điểm: Super friendly and helpful staff. I accidentally booked my room wrong and didn’t have an extra bed for my son in the room but they upgraded my room with no extra charge. Also food is amazing there.

Ưu điểm: The hotel staff during check-in and all the different reception people were all extremely friendly and helpful. Right outside of Blackfriar tube

Khuyết điểm: Breakfast staff was rude & clearly not to the standard to the rest of the hotel staff. Tried rushing people out, and serving incorrect drinks to people. One of many exampIes, saw them give away a boys seat when he went to go grab food from the buffet.

Khuyết điểm: They could not print my receipt at check-out due to issues. They promised me to send it via email which they never did. I followed up but are still waiting, a real hassle.

Khuyết điểm: Nothing.

Ưu điểm: Incredible hotel....great location and exceptional customer service...cigar bar on premises....very nice

Khuyết điểm: Hotel needs 120v plugs in bathroom...

Ưu điểm: Location

Khuyết điểm: The wi-fi was terrible to the point you could hardly use it.

Ưu điểm: Good location. Convenient to tube wherever you want to go. Starbucks acrooss.Restaurants and fastfoods nearby. Good service. Hotel staff were excellent. Very polite, courteous and helpful.

Khuyết điểm: Bathtub is too high.

Ưu điểm: Good location.

Khuyết điểm: Not that value for money. I paid £3xx per night during weekdays. I would go back to MARRIOTT chain next time.

Ưu điểm: Location is superb, right across blackfriars tube and walking distance to numerous attractions. Lovely breakfast, welcoming staff, clean and classy. Highly recommended.

Khuyết điểm: Internet speed for ihg members is appalling, reminded me the early internet days. No good. Switching to the high speed requires technicians, couldn't be bothered. Did my surfing via my mobile as hotspot instead.

Ưu điểm: Location is quite good for my business meetings and very close to tube stop.

Khuyết điểm: The hotel is getting tired, with rooms in need of updating due to wear and tear.

Ưu điểm: Room was well appointed. Bed was comfortable.

Khuyết điểm: I arrived very tired with sore feet after a day of work in the City which began straight from an overseas flight. I was given a room key that did not open my room, not because it became demagnetized, but because they gave me a key for a new type of lock while my room did not yet have the new lock installed. I went back down to the desk with all my luggage to have the room key re-issued. They proceeded to re-issue me with a second nonfunctioning key which I discovered after dragging everything back up to my room. At this point I did not to go down a second time, but called to have somebody come up and let me in my room. I was not thrilled. At the end of a very long and tiring day spending 20 to 30 minutes to get into your room is really not acceptable. Had someone called to apologize or send up a small drink or something I would have appreciated it.