Khách sạn ở London nằm gần sân bay Westminster Abbey

Ưu điểm: Spectacular in every way

Khuyết điểm: Not being able to stay longer

Ưu điểm: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Khuyết điểm: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Ưu điểm: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Khuyết điểm: not much..

Ưu điểm: What's not to like! Everything was outstanding!

Khuyết điểm: The hotel staff couldn't be more friendly, anything you needed they got it for you! Just wish it wasn't so pricey otherwise we would go more often!

Khuyết điểm: Tvs broken Wifi terrible

Ưu điểm: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.

Ưu điểm: Service and the personal very nice food very good Aurel & Tabita Musca

Khuyết điểm: Will be nice that in price of the hotel to be include free breakfast

Ưu điểm: I am a Global Member; this is the reason I continue to stay at this gorgeous hotel in a city full of gorgeous hotels.

Ưu điểm: In the center of the London. Friendly staff.

Khuyết điểm: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.

Ưu điểm: This hotel is in the best location for theater, restaurants, shopping and art. We were two couples and had the best time.

Khuyết điểm: Everything was perfect

Ưu điểm: Great location. Nice hotel. Concierge always has solid recommendations. Good service. Love the room. Everything is modern with a lot of little touches. USB phone charger at the bed, Bluetooth for your music. I've been here 3 or 4 times and will go back!

Khuyết điểm: Currently remodeling. Shower leaked ....

Ưu điểm: The staff were A1 and very helpful and the manager Jose was very proffesional

Khuyết điểm: Maybe a little too dark in the lift and l could not see the buttons to push

Ưu điểm: A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable.

Khuyết điểm: No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!

Ưu điểm: A different experience. The staff greeted me by my first name which I like a lot. Interior design is cool, I loved candles in the bathroom.

Khuyết điểm: Couldn't log on to the Internet with my iPad although I was charged the Internet service - which was advertised as free upon booking :-(

Ưu điểm: Design, city center location and friendly professional staff

Khuyết điểm: Internet connection ( slow ), airco on rooms did not work well

Ưu điểm: Good location, friendly staff, stylish rooms

Ưu điểm: the restaurant concept, staff and service.

Khuyết điểm: breakfast - not clear information about the prices and poor value for money regarding breakfast. the films in the elevator - freeky.

Khuyết điểm: Unable to open windows and air conditioning is noisy and suffocating.

Ưu điểm: Location, Design hotel

Khuyết điểm: Food is always getting less and less ( before there was steak, there was asian boxes ... ).

Ưu điểm: Location

Khuyết điểm: Limited facilities (e.g. small TV), expensive

Ưu điểm: 24 hour room service inc. food

Khuyết điểm: Some of the furtiture seemed abit cheap for a 5 star hotel - such at tv unit

Ưu điểm: Location

Khuyết điểm: At £513 per night for a club room and the cramped breakfast space this is really not good value for money. I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.

Ưu điểm: Really nice hotel. Good breakfast that was included. Large room (for London). Very nice bed and linens. Great helpful staff.

Khuyết điểm: I was removed from my table to another table when I was having breakfast, without any reason. embarrassing.

Ưu điểm: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.

Khuyết điểm: There was nothing that we didn't care for during our stay.

Ưu điểm: Staff

Ưu điểm: Beautiful hotel Nice location Friendly staff Delicious food till late

Khuyết điểm: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.

Ưu điểm: Hotel amenities were nice (not great, nor extravagant) but an incredibly friendly and accommodating staff and a very convenient location for the many of the major attractions

Ưu điểm: Staff was amazing! So helpful!

Khuyết điểm: Location was just ok.

Ưu điểm: Hotel is very well located - 50 meters to Embankment Tube, walking distance to Covent Garden, Taffalgar Square. Service was great. Room was very nice and comfortable with heated bathroom floors, but no views to speak of. Would definitely stay here again. Great deal at $250US pricepoint.

Khuyết điểm: Nothing.

Ưu điểm: The rooms were comfortable and we had a lovely view of the river and the lighted ferris wheel. The staff were courteous, professional, and responsive. The location is great. The concierge was quite helpful. Breakfast was great but if we had not obtained a good price including breakfast, the a la carte cost of adding on breakfast would not have been worth it. The hotel is lovely and we hope to stay there again.

Khuyết điểm: For about half of our stay the hotel telephone system was not working. The sink in one of our rooms was quite high and uncomfortable for our elder and short relative.

Ưu điểm: Service and staff were exceptional. Made us feel special and very welcome.

Khuyết điểm: Overall stay was very comfortable except there was a very loud wedding party on Saturday night that didn't end till past 1:00am, but the hotel gave me a very generous discount for that night. Would also have liked more overhead lighting because the atmosphere in the room was rather dim!

Ưu điểm: The room was very nice and quite comfortable. The staff was very attentive and accommodating.

Ưu điểm: Location is perfect for the theater district. Staff is very friendly and accommodating indeed. Hotel is very elegant, a bit formal. Could be intimidating for a tourist from the US west.

Khuyết điểm: Got a good room rate, but drinks, tea, and breakfast were as expensive as you'd expect from a 5 star central London hotel. We ended up changing our room twice -- the first time at the suggestion of the bellman, because it didn't have any view. The second room had a view but was way smaller than the other, and had no bath tub. We were moved a third time at our request and got a wonderful room (but without a river view). The staff made both moves very easy indeed.

Ưu điểm: Reception staff were really good, consierge was equally as good. Nice welcome, and fire in lobby. A lady in the restaurant for breakfast was very good, I think her name was Pam.

Khuyết điểm: Breakfast was really not great, firstly the lady who seated us, asked if we wanted coffee and toast, then none arrived had to ask again for it, same with ordering some porridge it came 15 minutes later, but was like gruel, quite surprised that a 5 star hotel kitchen can't make porridge. Overall a little bit too structured and formal, but lacked professionalism in the restaurant.

Ưu điểm: Beautiful hotel in an excellent location & very historical Staff are wonderful, great breakfast & we had a room facing the Thames & the London Eye.

Khuyết điểm: Nothing, all was perfect!

Ưu điểm: Good service Great location

Khuyết điểm: Breakfast buffet same everyday. Not much selection for 5 star luxury hotel. I stayed 13 nights and every morning same small selection of breakfast. There should be a lot more selection .

Ưu điểm: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Khuyết điểm: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Ưu điểm: rooms spacious and very clean. staff very helpful and friendly. well situated for site seeing and close commuting facilities to explore the rest of london.

Khuyết điểm: no spa facilities that i was made aware of.

Ưu điểm: The welcome and service of all the staff. Everyone especially the Hungarian gentleman bent over backwards to make an extra effort every single time I approached them. More likely they approached me quicker, to help with my pushchair and baby. They were polite and fantastic. Your real asset!!

Khuyết điểm: The towels had an awful smell (I have a sensitive nose). My room was no 847. When I enetered the room I could smell the pigeons in fact I looked at the window sill and sure enough there was pigeon poo - and the windows hadn't been cleaned in some time? There was no child quilt / blanket provided with the cot (and, although the cot was provided, I had to ask for this to be made). The staff could be taught level one english.

Ưu điểm: Everyone is polite and not overbearing. The room although we felt is was quite small it was peaceful and very clean.

Khuyết điểm: The only point was a dirty wet cloth left on the wardrobe shelve which was a little unpleasant,

Ưu điểm: good location, good service

Ưu điểm: The room was fantastic with view over the Thames, Bed very good and quite and the Hotel is tucked out of the way but in easy access to all of London

Khuyết điểm: We did not get a warm welcome at reception, They tried to put us in 2 single beds when I had booked river view doudle. They would not take my word so I had to go back to the car to get our booking. It is also hard to get a cab from this hotel.

Ưu điểm: It would be a good 4 star hotel. good heating and hot showers.

Khuyết điểm: food was barely edible, always stale. reception service is appalling. In desperate need of refurbishment, old TVs, design. It was just a bed and a bathroom, not a 5 star hotel.

Ưu điểm: The location was excellent. The room and bathroom were very nice.

Ưu điểm: Peaceful room and comfortable beds. Harp being played as we arrived. Good location. We were needing a relaxing night before travelling to Lyon through the French rail strikes and we awoke refreshed and content. Thanks!

Khuyết điểm: Decor a bit over ornate in places. (Ribbons over pictures etc). Not much in fridge except someones left over lunch. Quite a surprise!

Ưu điểm: The service was outstanding and good position in the city. I recommend this hotel to everybody.

Ưu điểm: Comfortable room, so close to all the attractions. Staff were very friendly and helpful.The electric curtains were a 11 yr olds idea of luxury!

Ưu điểm: Friendly,nice rooms, great location,

Khuyết điểm: Music at the bar finished to early

Ưu điểm: Great location

Ưu điểm: Breakfasts were fantastic and location was excellent!

Ưu điểm: Great location.

Khuyết điểm: The lighting system requires a sense of humor. It is very easy to mistakingly turn out the lights on someone in a different room. You may want to bring a flashlight

Ưu điểm: The only thing good about this hotel for my situation was the location.

Khuyết điểm: Reception at the front desk were poorely skilled. Absolutely no communication between them and the customer about how the room is/was going to be. I paid for a room which I thought I was going to receive a decent room with a view. Instead I got a dark closet room with a very small window of the inside of the building, was not worth the ridiculous price per night. I would compare my room to a youth hostel, pretty much just a place to lay my head, nothing more, nothing less.

Ưu điểm: Quiet, clean, reliable, great location

Khuyết điểm: A bit expensive

Ưu điểm: Bathtub was awesome. They had outlets for US plugs too.

Ưu điểm: Great location from this clean and well maintained hotel. Has a high end feel but at reasonable prices.

Khuyết điểm: Sometimes it can be too popular but the hotel copes well and the staff have always been cheerful and courteous.

Khuyết điểm: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.

Ưu điểm: Sky sports, Sky Movies on TV. Reasonably priced room service.

Khuyết điểm: Didn't feel mattress to be very comfy.

Ưu điểm: It was just average to us. Nothing impressive.

Khuyết điểm: It was again, fine. Nothing terrible either.

Ưu điểm: Breakfast not good

Khuyết điểm: Breakfast, odor of the room.

Ưu điểm: Excellent location friendly staff

Ưu điểm: locations

Khuyết điểm: Cleanliness of my room

Ưu điểm: The studio room was superb and also the view from the room. The location is perfect.

Khuyết điểm: The staff at check in. There was litter in the room.

Ưu điểm: Very helpful staff.Very clean. Perfect location for quick wkend trip.

Ưu điểm: very clean, well positioned ,clearly very new and up to the minute in terms of facilities

Khuyết điểm: Staff at desk not able to deal with simple requests had to be dealt with through guest services and initially would not even dial the appropriate extension for us.

Ưu điểm: Comfortable bed, light excluding curtains, very useful small kitchen area,good bathroom. Staff courteous.

Khuyết điểm: Awful view from bedroom window, sitting area of room very dark. Not enough staff on reception for booking in felt rather like a queue waiting for tickets. Housekeeping took 30 mins to respond to request .

Ưu điểm: The room was excellent and very comfortable. However I found the pillows were too soft - apart from that I like everything else about the room.

Khuyết điểm: Breakfast was not included in the room price and I thought the breakfast was overpriced. We eat breakfast close by on the Southbank rather than at the hotel and found it to be much cheaper. Also the quality of where we ate our breakfast was very good.

Ưu điểm: New, well appointed, comfortable, convenient.

Khuyết điểm: Price of a room almost doubled in less than a month. Would only stay there again at the price I paid in May; 125gbp vs 225gbp a night.

Ưu điểm: Excellent concieage. Beautiful location. Beautiful Hotel.

Khuyết điểm: Front desk hard to find. Electrical problems in first room. Water leak in second room with fixtures in the bathroom not properly installed. 1st room had bathrobes 2nd did not. Room service / service in general was extremely slow. Checkout was a nightmare and we almost missed our flight.

Ưu điểm: Room was amazing - roomy, well equipped,decor fantastic, beds comfortable, shower cubicle in bathroom makes such a difference - staff very helpful - wow factor as you enter the hotel and again when you enter your room - even the lifts deserve a mention

Khuyết điểm: When I booked the room the website said "upgrade, if available and free bottle of wine if booked before 21 May" also bottled water was included in my booking. No bottled water was made available until I asked, after I pointed it out from my booking confirmation, and then I got 1 bottle with 1 glass - it was so much hassle that I just brought my own bottled water in (and when I checked out I was charged for the bottle of water I had from the hotel). The free bottle of wine did not happen - when I asked at reception about the room upgrade and free bottle of wine I was told that we had an upgrade but there was no reference to a bottle of wine (unfortunately the booking confirmation did not mention upgrade or bottle of wine!!!!!!)

Ưu điểm: It was in a great location, right next to the tube and the London eye. The room was clean and comfortable but a little small. the food in th restaurant was very good.

Khuyết điểm: A couple people on the staff in the restaurant were very unpleasant and borderline rude. the front desk staff and concierge were great and very helpful

Khuyết điểm: Got to hotel at check in time (2:00) and had to wait 2 hours for the room to be ready. My 3:30 engagement was missed do to this issue with check in. I was only in London this one day and the main reason I was there for didn’t happen because of the late check in. Also, the occupants of the room next to mine was slamming their door and making noises up to 6:00 am. It sounded like staff was continuously trying to enter the room. Not a good experience at all

Ưu điểm: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.

Khuyết điểm: Small reception area makes it feel cramped and busy. No pool. Didn't get a room with a good view.

Ưu điểm: The food was worth the price. The location is ideal for a city stay.

Ưu điểm: Assume the hotel would have been excellent.

Khuyết điểm: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.

Ưu điểm: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.

Khuyết điểm: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.

Ưu điểm: We stayed in the executive studio and we had everything we needed. Lovely modern design - very comfortable. Great bathroom. Close to Waterloo Station. Very friendly reception staff.

Ưu điểm: convenient location, clean and smart room - good internet connectivity, comfortable bed, friendly and helpful staff

Khuyết điểm: the room was too hot...and unable to open window or reduce temperature

Ưu điểm: Good quality of decor and fittings in rooms and public places. Excellent position for enjoying central London.

Ưu điểm: Excellent location and helpful staff

Khuyết điểm: Slightly disappointed with the standard of the bed for a quality hotel

Ưu điểm: I liked the apartment style of our room and the ease of registering. The room was very well designed with a contemporary feel to it and the views were spine tingling! I would definitely choose this hotel again.

Ưu điểm: very good location in central London

Khuyết điểm: Lengthy wait for lifts

Ưu điểm: Convenient and good value

Khuyết điểm: Air conditioning not working properly

Ưu điểm: Excellent location, spacious rooms, very good bathroom.

Khuyết điểm: Although the staff were quite good, there were some times when we had to ask for some basic services more than 10 times. We stayed for a week, first 3 days room service was good, after that room attendant didn't even bother to swipe the floor-the layers of dust were amazing.

Ưu điểm: I didn't stay, my boss did and they upgraded him even though he was only staying one night! Location is very good and staff friendly

Ưu điểm: The hotel was superb! Clean, stylish, friendly and helpful staff.

Khuyết điểm: Only one thing - the room was hot and airless at night.