Khách sạn ở London nằm gần sân bay Buckingham Palace

Ưu điểm: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Ưu điểm: Location and service was good

Khuyết điểm: Problem with the room it was very small, offered improved room after two days

Ưu điểm: The whole experience staying at the Ritz food was amazing staff were amazing would love to do it again someday.

Khuyết điểm: Maybe coffee making facilities in your room free of charge would be good.

Ưu điểm: Location. Room was pleasantly old fashioned. Staff were very helpful. Dinner in the restaurant was fantastic with live music.

Khuyết điểm: Didn't like being told I was wearing the wrong type of shoes so access was denied to the lobby bar! Especially since other people in there were wearing the same type as me!

Ưu điểm: It was my second stay at the Ritz and I am totally sure this is the very best hotel in the world. Everything is exceptional, the furniture in the room is very elegant, and the personnel is extremely helpful and friendly. The location is the best you can wish!

Ưu điểm: Everything

Khuyết điểm: Being in a smoking floor

Ưu điểm: Friendly staff,superb breakfasts

Khuyết điểm: No mini bar in the room or tea/coffee making facilities

Ưu điểm: Staff and room was amazing. Had the best time ever the best hotel we have stayed in.

Khuyết điểm: We loved everything

Ưu điểm: Everything

Khuyết điểm: Eveyrthing about it

Ưu điểm: Breakfast Room Service (as restaurant was not open before I had to leave).

Khuyết điểm: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Ưu điểm: Hospitality was fantastic! Staff could not have been more accommodating!

Ưu điểm: The service from staff was excellent, very friendly and small little touches to enhance your stay. Breakfast was amazing, in a beautiful room. The location is perfect for exploring central London, so near Buckingham Palace.

Khuyết điểm: The room although beautifully decorated was quite small, although the bathroom was large.

Ưu điểm: Breakfast was out of this world,nothing to much trouble for them. Best nights sleep in a bed so comfy. The staff make the hotel

Ưu điểm: I would have liked it very much but the fact that you have sent me a questionnaire when we spent the last week cancelling the trip goes to show how attentive your system is!!

Khuyết điểm: We didn't get there

Ưu điểm: Great location

Khuyết điểm: £18 for a vodka and coke and £9 per pint. What’s more all bills have a 12.5% discretionary service charge which isn’t brought to your attention. Bar staff also have poor English and are unhelpful and rude.

Khuyết điểm: An extremely hard bed which was not at all comfortable. The hotel fittings and general look is very tired and dated.

Ưu điểm: location was great

Khuyết điểm: the room was tiny & the shower had to movable headshower

Ưu điểm: The staff were friendly and very helpful.

Ưu điểm: old charm

Ưu điểm: Breakfast was good. Downstairs was nice.

Khuyết điểm: The rooms were old and not well maintained. The shower flooded the bathroom. Rooms were small.

Ưu điểm: Decor. Friendliness.

Khuyết điểm: Nothing.

Ưu điểm: helpfulness and friendliness upon reception

Khuyết điểm: door of room needs caulking to reduce noise from hall

Ưu điểm: The staff were excellent

Khuyết điểm: No pool/jacuzzi facilitiesbathroom a tad small considering deluxe upgrade taken

Ưu điểm: Excellent location, superb room and staff were exceptionally polite and accomodating. In fact the staff really stood out among a lot of hotels I have been at. Breakfast was also great.

Khuyết điểm: The Guiness tap was out at the bar.

Ưu điểm: A quality hotel with good restaurant and bar, good service and close to convenient transport links (train/underground/taxi)

Khuyết điểm: On this occasion our room, although well presented, was very small with an undersized double bed. Supposedly a quiet room, there was noise from the air-conditioning plant outside.

Ưu điểm: great effiicient and genial staff

Khuyết điểm: nothing

Ưu điểm: Staff were friendly

Ưu điểm: staff very friendly and knowledgeable

Khuyết điểm: smallest of room

Ưu điểm: Proximity to tube, palace and a good pub..(Bag of Nails - 50yds)Attentiveness of staff. Nothing was too much trouble.

Ưu điểm: the staff was wonderful and the location was top of the chart

Ưu điểm: Free room upgrade. Good Location. Very Nice Hotel.

Khuyết điểm: Bar meals a bit pricey. Very squeeky floorboards.

Ưu điểm: Gorgeous comfy bed & pillows....delicious breakfast although don't expect a quiet breakfast, the restaurant /hotel feels like a local meet up /venue, loud music etc, it's v buzzy.... in a good way! I liked the comp water in the fridge too

Khuyết điểm: Lighting in rooms v dark and only the shower had toiletries, which felt a little basic given the room rate and overall pitch of the hotel....eg no shower caps or cotton wool....essentials!

Ưu điểm: style and vibe of the hotel. very london like and relaxed

Khuyết điểm: rooms are very small

Ưu điểm: Takeaway breakfast in the morning included in the price a great idea and tasty too. Bed was really comfortable with good bed linen. Decor was so cool and such a great idea to have free fresh milk in the fridge so you could make proper cups of tea and coffee, instead of using UHT milk.

Khuyết điểm: No scones! I would have loved to have afternoon tea there the restaurant and lounge area was such a busy place to hang out tea and scones would have been good but only had croissants.

Ưu điểm: Great room, bar area and good breakfast.

Khuyết điểm: Opposite our room some work was being done so it didn't look very nice .

Ưu điểm: Everything!!!! such a cool hotel!!!

Khuyết điểm: The room was small. but so nice!!!

Ưu điểm: The location and the Bedroom.

Khuyết điểm: Too much noise in Receptiom when you just want to come in and chill and have a quiet drink before going to your room No shower cap in the bathroom. The "little map' is TOO little! Cannot read the street names as the print is too small and very faint.

Ưu điểm: Location and Room

Ưu điểm: Conveniently located, comfortable;e bed, very friendly welcome. Good late night bar food service

Khuyết điểm: Inward facing room

Ưu điểm: The location and stunning views of the Thames and London-Eye are a massive plus. The rooms are quite comfortable but don't expect an elegant breakfast.

Khuyết điểm: Some areas of the hotel come across as dated. I didn't like the combined shower/bathtub set-up and would have preferred if the room came with a stand-alone overhead shower. The check-in time was ridiculously delayed, due to what front-desk staff termed as 'housekeeping'. This turned out to be a massive inconvenience, given that I'd been traveling for 10 hours non-stop and had an arrival itinerary which was disrupted.

Ưu điểm: Very close to all main places of London

Khuyết điểm: The furniture - there was a nail in the back of an armchair, so my husband cut his back with this nail TV in bathroom didn't work

Ưu điểm: Prime location, friendly staff, reasonable price

Khuyết điểm: Small elevator,

Ưu điểm: Exterior of building amazing! Location perfect for playhouse theatre, comfortable and quiet. Breakfast great.

Khuyết điểm: A Little dated, interior not five star. A little more info on how to work bathroom tv as this did not work.

Ưu điểm: Nothing good to say. Extremely disappointing

Khuyết điểm: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Ưu điểm: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.

Ưu điểm: Bathrooms very clean and staff are wonderful

Khuyết điểm: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Ưu điểm: service and cleanliness

Khuyết điểm: WIFI in romm sucks

Ưu điểm: The reception staff were very pleasant upon arrival. The location was excellent.

Khuyết điểm: The bar on the Friday was closed until 5pm with no explanation. I requested a first aid kit from reception and phoned twice for which they never provided. The TV in the bathroom was broken. The staff in the restaurant were rude and abrasive and the service was slow. It was extortionately overpriced even with the resident discount.

Ưu điểm: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Khuyết điểm: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Ưu điểm: rooms spacious and very clean. staff very helpful and friendly. well situated for site seeing and close commuting facilities to explore the rest of london.

Khuyết điểm: no spa facilities that i was made aware of.

Ưu điểm: The welcome and service of all the staff. Everyone especially the Hungarian gentleman bent over backwards to make an extra effort every single time I approached them. More likely they approached me quicker, to help with my pushchair and baby. They were polite and fantastic. Your real asset!!

Khuyết điểm: The towels had an awful smell (I have a sensitive nose). My room was no 847. When I enetered the room I could smell the pigeons in fact I looked at the window sill and sure enough there was pigeon poo - and the windows hadn't been cleaned in some time? There was no child quilt / blanket provided with the cot (and, although the cot was provided, I had to ask for this to be made). The staff could be taught level one english.

Ưu điểm: Everyone is polite and not overbearing. The room although we felt is was quite small it was peaceful and very clean.

Khuyết điểm: The only point was a dirty wet cloth left on the wardrobe shelve which was a little unpleasant,

Ưu điểm: good location, good service

Ưu điểm: The room was fantastic with view over the Thames, Bed very good and quite and the Hotel is tucked out of the way but in easy access to all of London

Khuyết điểm: We did not get a warm welcome at reception, They tried to put us in 2 single beds when I had booked river view doudle. They would not take my word so I had to go back to the car to get our booking. It is also hard to get a cab from this hotel.

Ưu điểm: It would be a good 4 star hotel. good heating and hot showers.

Khuyết điểm: food was barely edible, always stale. reception service is appalling. In desperate need of refurbishment, old TVs, design. It was just a bed and a bathroom, not a 5 star hotel.

Ưu điểm: The location was excellent. The room and bathroom were very nice.

Ưu điểm: Peaceful room and comfortable beds. Harp being played as we arrived. Good location. We were needing a relaxing night before travelling to Lyon through the French rail strikes and we awoke refreshed and content. Thanks!

Khuyết điểm: Decor a bit over ornate in places. (Ribbons over pictures etc). Not much in fridge except someones left over lunch. Quite a surprise!

Ưu điểm: The service was outstanding and good position in the city. I recommend this hotel to everybody.

Ưu điểm: Comfortable room, so close to all the attractions. Staff were very friendly and helpful.The electric curtains were a 11 yr olds idea of luxury!

Ưu điểm: Rooms were clean and refreshing...bathroom shower was amazing.

Khuyết điểm: There was no business center to print your own boarding passes or tickets to attractions.

Ưu điểm: Great view from upper floors.

Ưu điểm: The location.

Khuyết điểm: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...

Ưu điểm: Modern room with all the gadgets. Nice staff and feels very new and clean.

Khuyết điểm: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc

Khuyết điểm: They returned the holding money (insurance) after long time its taking more than one month.

Ưu điểm: the room the whole set up how everything was so close to get to,

Khuyết điểm: nothing it was all perfect, not dorchester but perfect

Khuyết điểm: Phòng hơi chật.

Ưu điểm: Very good position to visit London, in front the Underground “Lambeth North” fifty meter. The staff are friendly and professional. Very Nice to the children. I appreciate room service and spa with swimming pool Very good the Florentine Restaurant, near the hotel, italian staff professional and nice... good steak and pasta.

Khuyết điểm: I stayed in room 210 on the second floor, unfortunately the view outside the window is not good. The app (Viggo)to connect the device to the tv, can’t find the hotel and therefore it does not go to the connection.

Ưu điểm: Location is fantastic, just in front of the metro. In the area you can find some cool places to take breakfast , drink a beer. Rather quiet area at night. New hotel - modern rooms. Pool looked nice- don't forget your bathing suit.

Khuyết điểm: Breakfast was rather poor. Cocktails at the bar are expensive and didn't meet expectations.

Ưu điểm: Nothing as i have a experience.

Khuyết điểm: it was really bad i eat food from here during covid-19 and i felt really sick and though up all the food that delivered to my room and they told me that i cant get a refund which i dont understand please dont stay here the food is not clean image staying here after covid-19 be aware of this place the staff didnt care about me being sick after i had one bite of the food i didnt even eat everything that was so bad and i was very upset of the out come.

Ưu điểm: Except from the food everything was phenomenal

Khuyết điểm: The breakfast wasn’t nice

Ưu điểm: The Hotel was convenient to the Tube and a lot of very nice restaurants and shops. Their free wifi was very fast!

Khuyết điểm: The fitness center was a little small for that size hotel

Khuyết điểm: The rooms are small, old and run down. Worst value for the money.

Ưu điểm: The location

Khuyết điểm: The room's need total renovation as they are old and worn out. Good cleaning would also be a good start.

Ưu điểm: Location is great, good access to big chunks of London by foot Rooms are spacious for a big city Staff very helpful

Khuyết điểm: Gym a bit small Too long a wait for elevators Breakfast crowded late in the morning, not so special

Ưu điểm: They upgraded me for my 30th birthday!!

Khuyết điểm: Nothing

Ưu điểm: Location, spa, food, rooms, staff all amazing, staff very friendly loved it... will definitely be back

Ưu điểm: Location, deluxe room quite good in size

Khuyết điểm: Housekeeping not on par with 5 star hotels. Sometimes they forget to clean the room. I have to call to ask them to clean otherwise they would wait hours and hours before they clean.

Ưu điểm: Simply everything was just perfect

Ưu điểm: Great location, great staff, great services.. the place is spotloss clean and neat.

Ưu điểm: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.

Ưu điểm: The location was fantastic.

Khuyết điểm: The out of town crowd the hotel attracts is undesirable... I often made to feel like second class due to the fact I am a woman... I hear this crowd often descends on London in the summer though so I can't slight the hotel for accommodating to them

Ưu điểm: very nice business hotel. Room was nice.

Khuyết điểm: Lots of street noise from night clubs across the street. When the Queue formed 11pm + and especially when the club closed 1:30-2:30am, the street noise was very loud (above TV level). The only night it was not an issue was when it was raining. The room also didn't have a bath tub.

Ưu điểm: Excellent staff. Very helpful concierge. A hopping, "in" place.

Ưu điểm: Please write at least 15 words

Ưu điểm: Location. deluxe room spacious and well appointed.

Khuyết điểm: Too noisy. impossible to sleep well.

Ưu điểm: the position of the hotel and not much else

Khuyết điểm: not much other than some of the staff. Having stayed at the Helmsley Park Lane I just could not compare the two establishments,

Ưu điểm: Attention and concern of staff is excellent,especially Anna breakfast hostess in Amba room. Serving staff uneven although Nadia v nice and accommodating too.

Khuyết điểm: Hotel overwhelmed by the world travel convention, on all fronts that kind of capacity is hard for the whole 'factory' that is the hotel to function. Eelevators slow, rooms seem tired, and what seemed appropriate three years ago now seems tired and yes, a little rundown.

Ưu điểm: very friendly staff,great bar and good food

Ưu điểm: Center location

Khuyết điểm: Rooms must be ready much before 2 pm.

Ưu điểm: The Hotel was well located and the rooms were modern with all amenities.

Ưu điểm: Nice room, excellent service, quality casino.

Ưu điểm: Excellent location, nice hotel, but not top rate.

Khuyết điểm: Room service breakfast was a bit poor considering price, small details missing for a hi calibre place.