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The location is very central
The breakfast in the executive lounge needs to be upgraded most of the hot items are cold the choices are limited
Room size is good
Cleanliness, hospitality, room service, housekeeping, poor heating
Hilton on level one. NOT Hilton quality in the room.
The lobby, check in, restaurants, and sitting areas are generous and pleasant. I chose this hotel for its convenience to the Heathrow Express train and local underground lines, and it did nit disappoint. There is also a lovely canal nearby with restaurants for breakfast, lunch, dinner, or a beer. In the lobby, the customer service was world class.
Our room was in the Tower, an older part of the hotel. I specifically booked Hilton because I wanted excellent quality beds and a room comfortable for my elderly mother. The room was tiny, with a dangerously high step into and out of the combination bath/shower. The beds were of poor quality with creaky springs. The mini fridge did not work. This is acceptable for a budget tourist hotel, but this room severely degrades the Hilton Brand. It should not be sold under the Hilton flag. My mother and I independently compared the room to a Motel 6. If you stay here, request a room in the newer portion of the hotel. Hopefully it's better.
Rooms way to expensive for the quality. Rooms old, air-conditioning broken and stinky
central location, clean room
Rooms could be better
Location, nice reception
Rooms could do with a revamp, breakfast buffet was very busy with things running out and people being messy
After doing online check in with room numbers allotted to me, my one of the room was allotted to someone else. This is ethically wrong. I had booked the hotel with extended stay but checked out the next day.
Very comfortable beds location was a little far from downtown
Our stay at HILTON Metropole
The Hotel is well located, close to the underground (important in London), the staff is wellcoming and friendly.Rooms are ok, nothing fancy but clean and comfortable.
Breakfast is poor, and cheap... needs to be improved..
Shower was broken when we got into room, though they did send someone rather quickly to get it fixed. Also bar was understaffed and had long wait times.
Very close to 3 Underground stations.
the breakfast was really fantastic. the location as well
The mini bar count automatically when you take any thing even if you return it back to its place. (like many other Hilton's). and because I have children, I always asked for the mini bar to be empty. However, in this Hotel, they asked me to pay 25 Pound to have this done. So, wither you guard the fridge from your children, or , you have to pay 25 pound. It is really silly policy from the Hotel manager.
Very helpful staff.
Special deal from your website so really great value for money
Location of the hotel is very good and near to oxford street , 5 min walking. distance
If you need any thing in your room it takes too long , and sometimes they forgot.
Location was excellant for shopping walking distance to Oxford Street and right next to subway if you needed to get around London
Handiness for Tube and West End
Alas, a leak appeared in ceiling - water pouring in, so had to be moved; free breakfast afforded + 15% discount, but hassle at the time
We had all the facilities we needed and it was clean and fresh
booking online and when we got there they had no records of me booking a room which my wife got a bit upset about because it took a while for us to get a room
the room was quite the size I like and the bed was wonderful. i also liked that there was bath in the room, not just the shower
Hilton London Metropole ở trung tâm Luân Đôn, chỉ cách Công viên Hyde và Bảo tàng Sáp Madame Tussaud 15 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Luân Đôn? khách sạn này có khu vực tổ chức rộng 4098 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 5.900 đánh giá
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