Khách sạn ở Dubai

Ưu điểm: From the moment you enter the hotel, you are given a warm welcome, with your own personal in room checkin. The suite is amazing, spacious and luxurious. The hospitality is brilliant. The outdoor pool is lovely and warm, pool side service and food is amazing, one of the best highlights. The indoor pool has an amazing view of the city. Big thanks to Maya for help organising the Gender Reveal. Thank you Burj Al Arab for having us and we will be back with #BabyRaval

Khuyết điểm: As a first time Gender Reveal, i felt i was under pressure to arrange things, where I expected the hotel to surprise me with great ideas as they had been give sufficient notice, i expected more from 7 star. The oriental buffet is not worth the money, avoid. Dry food, minimal service, minimal veg options, not to standard expected at the Burj.

Ưu điểm: this hotel is extremely extra and is good for the LOL’s

Khuyết điểm: i wanted a one hour late checkout and was given a really hard time for it

Khuyết điểm: I lost my glasses in the lobby while waiting to check in and i asked them to look for it but unfortunately they said they couldn’t find it ,and i was sure where the last place i had it in the lobby.

Khuyết điểm: The check in experience was the absolute worst. My parents were left stranded at the reception and kept being pushed around because the hotel could not find the booking. It was the worst 5hrs of their trip, as they were sidelined in front of other guests yet this was a repeat stay. All that glitters is not really gold

Ưu điểm: Location is wonderful facilities great There are mostly all great expect staff communication they need more improvement. Probably they have heavy stresses from management? But I couldn’t feel such a good service.

Khuyết điểm: We always give very positive reviews as our expectations the overall experience boooo We specially requested and booked twin bed anniversary stay. High floor They give us KING SIZE bed and LOW FLOOR 5th floor From Arrival experience to all over experiences was disappointed. Staff have no communication skills Management should care of these . 1,Value of money 2,Always Focus on guest 3,Eye contact 4,geuene smile

Ưu điểm: The hotel titles itself like "the most luxury hotel". From six 5-star hotel I had opportunity to visit in UAE (Jebel Dhanna, Anantara Qasr AS, Pallace Downtown, Park Hyatt Dubai, Al Maha) it's significantly the most opulent luxury. If you are worth to spend money for 170 m2 suite in two floors, with double restroom, grand bathroom, own imperial style stairs, surrounded by gold color everywhere, this is your choice. If you add phenomenal external, but especially internal architecture - that airy open monster space inside of the hotel, perfect services of hotel background, you will get outstanding cocktail. To be in the hotel is experience. The hotel is the experience. From hotel services I would like to apreciate in dining service. I enjoyed steamed halibut a lot! I very hope for another but longer opportunity for next stay there :)

Khuyết điểm: only this detail was surprising - if the bathroom has 20 m2, why used whirlpool-bath was not chosen for two persons if the room is designed for couples.

Ưu điểm: Location space inside room everything Its must have experience

Ưu điểm: Very nice and proffesional staff 24/7 smiling even if they dont want to

Khuyết điểm: Almahara resturant was very disappointing

Ưu điểm: Clean and big

Khuyết điểm: Location

Ưu điểm: All was excellent

Khuyết điểm: Staying longer

Ưu điểm: Large rooms with a great view of the Dubai skyline. Unlike some of the other hotels, Raffles includes Wi-Fi in your room rate which I think is the right way to go as most people have internet access at work and home. The staff were very friendly and helpful. It is connected to a large mall and so you have easy access to all the stores and restaurants in it. The metro station is a short walking distance from the hotel. It is definitely a hotel I would come back to and recommend to my friends.

Ưu điểm: Staff was excellent and very courteous.

Ưu điểm: I travel a lot and get to see many hotels, at this hotel they have thought about everything. Perfect place, very nice rooms, service impecable, love to come back!!!! Bravo!!!

Khuyết điểm: Being about 10 away from the city, location is Ok

Ưu điểm: very bad experience. nightmare . ruined my calibration and my weekend.

Khuyết điểm: the worst hotel I have ever been to. I booked to calibrate my anniversary and my wife's birthday. We agreed that I shall check in and after one hour I leave the room to prepare a little arrangement for the occasion and they confirmed that to me. I left the room and returned after mid night and they didn’t do anything in the room and all their promises were not met or delivered. Big disappointment for me and defiantly my wife was very disappointed from me ..

Ưu điểm: Everything and amazing service. I have never written a review but today I must. The best hotel ever and I do travel a lot.

Khuyết điểm: Nothing. Everything amazing!

Ưu điểm: The staff was excellent. And the breakfast is made in front of you. You can add fruit to your pancakes or waffles that’s always a good thing. The service people are amazing

Khuyết điểm: I needed more days

Ưu điểm: The clean of room , friendly and high professionalism stuff , foods , prices , room sizes.

Khuyết điểm: Nothing!

Ưu điểm: Friendly helpful staff. Well Located and a particular mention to the pool staff who were beyond attentive.

Khuyết điểm: Very busy breakfasts

Ưu điểm: We really had a great time excellent service,

Ưu điểm: The bullivard and everything

Ưu điểm: Loved the perks with complimentary access to Wild Wadi Waterpark and Zero Gravity beach club.

Ưu điểm: My wife and I are in our late 20s/early 30s and stayed at the JET in Dubai for two nights en route to Thailand for our honeymoon. Dubai is an expensive city, so the cost for a night or two in the JET is on par for other hotels in the area. It's located close to the mall and the metro/train, and it is the epitome of luxury, comfort, and relaxation. I've stayed at the hotel for numerous business trips and insisted we stay there for our quick stop - my wife has had nothing but overwhelmingly positive reviews since we've left. The views, the staff, the room, the breakfast (which isn't included in the price of the room, unfortunately, but is worth it if you feel like splurging), the pool, and the amenities make this a perfect place to stay.

Khuyết điểm: As noted above, it would be nice if the hotel included breakfast with the room, but otherwise there is nothing I can say that I didn't enjoy.

Ưu điểm: The staff was excellent wich is key to great lodging experiences. When we coupled that with the beauty and quality of the facilities, we were just blown away. I have been in the gaming, hospitality, and entertainment business for 31 years, and this is by far my best experience.

Khuyết điểm: There were no issues at all.

Ưu điểm: Breakfast was a good selection of food but a long wait time on all days I stayed to get a table and then get served for hot food.

Khuyết điểm: No outside seating area if you just wanted to sit outside. The pool Area was closed.

Ưu điểm: Loved everything about it.

Khuyết điểm: Everything was perfect

Ưu điểm: Very good location .. Nice food.. Good hospitality....

Khuyết điểm: It was generally ok

Ưu điểm: The staff, the service, the quality was all excellent!! It was more than expected. The pool and gym was also amazing services. I would definitely stay there again and if our children are with us we would have utilized the complimentary wadi water park and private beach tickets.

Khuyết điểm: The food packages in the hotel were a little too expensive, but there were too many other food options around town to worry about the hotel restaurants.

Ưu điểm: The staff very good and helpful

Khuyết điểm: Nothing

Ưu điểm: Best hotel and restaurants in Dubai

Khuyết điểm: N/a

Ưu điểm: The Level 5 Club is excellent, serving great breakfast, lunch, tea and pre-dinner drinks and snacks, all included in the price of the suite. The Spa, gym and pools are all superb, and while the Tower 2 pool is small it is less frequented, especially by children who prefer the bigger facility in Tower 1 - great if you want a bit of quiet relaxing by the pool.

Khuyết điểm: We couldn't change our booking on booking.com so, on discovering that our flight arrived after midnight, we had to book an extra single night at a very high cost. In future we will book directly with the hotel so we can change our reservation without penalty and we can claim our Marriott points which one doesn't get if booked through an online booking service.

Ưu điểm: Bữa sáng đa dạng món. Phòng nghỉ hiện đại sạch sẽ, sang trọng

Ưu điểm: staff and room were lovely.

Khuyết điểm: You are treated based on how you look

Khuyết điểm: - crowded entrance sometimes - no electricity outlet near to bed

Ưu điểm: The staff you can never get a better staff than there staff friendly from the first person who opens the door to your car and ending up to the person who brings your food to the room Our kid got sick the last night we were there and they offered a nurse to check on him they where beyond helpful will never forget this stay they did there best to make everyone happy Thanks a lot

Khuyết điểm: Nothing

Ưu điểm: Loved that it was not a high rise tower and felt very relaxing and quiet and yet only 10 minutes from the airport

Khuyết điểm: A bit far from the beach was the only drawback

Ưu điểm: Ambiance

Khuyết điểm: Water leakage of roof.no bidet.

Ưu điểm: Everything! Money well spent, loved the breakfasts, and the staff where wonderful, so kind, and bending over backwards to make your whole experience the best ever. A shout out to Aksha at the pool bar and Charles at the lagoon. Feel do rested, thank you we will be back.

Khuyết điểm: The rollaway bed could of been more comfortable, but that is the only thing negative, loved our time here, a stop over for us either end of our holiday.

Ưu điểm: Beautiful rooms. Very quiet. Great location and views Good value for class of hotel Close to creek golf club

Ưu điểm: I love the Park Hyatt and stay in the hotel every time i visit Dubai. The Hotel’s management are visible and really care about their guests. All (and i really mean all!) of their staff are motivated, friendly and nothing is too much trouble. Breakfast is perfect, rooms are large and clean. Can’t wait to come back !

Khuyết điểm: Nothing

Ưu điểm: I LOVE THE SERENITY AND THE VIEW. THE FOOD IS EXCELLENT. THE SERVICE IS EXCEPTIONAL.

Ưu điểm: Lovely welcoming staff and a room/bathroom the size of my house, an outstanding spa and as an early morning arrival from the airport it was wonderful to have a room waiting for us rather than waiting for a more normal check in time in the afternoon.

Ưu điểm: High customer service, Special thanks to Yulia, Hosam and leo.

Ưu điểm: Beautiful room, high quality toiletries, comfortable bed, high quality linens

Khuyết điểm: No complaints

Ưu điểm: Both excellent nothing to complain about

Khuyết điểm: Can’t think of anything

Ưu điểm: Outstanding, the Best hotel in Dubai

Khuyết điểm: Nothing

Ưu điểm: Service and comfort

Khuyết điểm: All good

Ưu điểm: Modern luxurious hotel

Khuyết điểm: Nothing I can recall

Ưu điểm: The staffs are the best, everyone is so welcoming and helpful. The location is perfect too, close to fast food stores, cafes, restaurants and a small supermarket just downstairs. The hotel offers free shuttle bus service to the Dubai Mall, but I prefer to walk there, just a few minutes. Beds, sheets and pillows are very comfortable, I’ve slept really well. Thank you very much for making my stay comfortable.

Ưu điểm: Large room and very clean. Nice brakefast

Khuyết điểm: Nothing

Ưu điểm: The staff is very friendly. Got a complimentary upgrade to my room upon arrival. The room was quiet and very spacious. In room food service was superb and delicious. Overall I highly recommend if you are looking for substance rather than name and image.

Khuyết điểm: The bath tub didn’t have any hot water but I could have called room service and I’m sure they would have fixed it.

Ưu điểm: One of the best hotels in dubai. The staff is what makes the stay amazing.

Khuyết điểm: Stay was not long enough.

Ưu điểm: Friendly and helpful staff including managers. Clean and very well organised in every aspect. We thoroughly enjoyed our stay.

Khuyết điểm: Nothing.. it is excellent

Ưu điểm: Staff was courteous, room was clean and modern, in-room dining was great, the check-in and check-out process and easy and speedy.

Khuyết điểm: Nothing

Ưu điểm: Exceptional service, gorgeous rooms, great beach

Ưu điểm: Staff was super, location was excellent and above all the pool and privet beach made our stay extrem

Khuyết điểm: The only thing is the spa was over priced

Ưu điểm: The ambiance was nice and the setting was very elegant. The location was also great.

Khuyết điểm: There was construction going on next to our room. They were apologetic and gave us free breakfast.

Ưu điểm: New renovations for hotel facility

Khuyết điểm: Noticed small ant inside the room and informed the duty manager and thankfully promised to investigate this issue

Ưu điểm: The service I received, particularly from Colin (nurse at the resort's clinic) and Marzouk (duty manager). They were outstanding, and went well beyond their call of duty in providing much needed support when my son took ill and had to be hospitalized in Dubai.

Ưu điểm: Excellent hotel with superb managers. The duty manager whom we dealt with was Mr Marzouk and he is exceptionally good. He made our stay enjoyable and planning to come back again in April.

Khuyết điểm: Atmosphere, helpful staff who are there immediately when you need but do not bother you with their presence.

Ưu điểm: The service here is impeccable!! The entire staff is fantastic, helpful, and very accommodating. Any question we had they were easily available to answer and find a solution too. Very clean and magnificent, we stayed a week but I could stay forever!!!

Khuyết điểm: I loved everything about the Atlantis, EVERYTHING!!! There is nothing that needs improving except to continue providing the most amazing service possible. Thank you!!!

Ưu điểm: The water park was fun, the rapids allowed transportation for the park. The beds were comfy, the staff was very friendly and accommodating. The shower was awesome.

Khuyết điểm: The quality of food for in room dining was disappointing and not what we would expect for such a luxe resort. The spaghetti sauce was not “homemade” and too salty. The pancakes were not “homemade” and more manufactured. The eggs were instant scramblers and not fresh. We had better food at the IHOP.

Ưu điểm: VIP treatment from arriving at Dubai airport to being ushered into a luxury car, to receiving our room. On arrival at the Atlantis at around 1000 our bags were taken care of and we were shown to breakfast and checked in simultaneously. Our room was ready about an hour later which was perfect. The Terrace Club Suites and Imperial Club were impeccable although the imperial club does get busy during happy hour. Aquaventure Water Park was brilliant with enough things to do with small children, however the 1.2m ride height is a bit over the top especially if you have small children who love fast rides. Bread Street Kitchen was absolutely fantastic, as was the all inclusive brunch. Seafire Steak house served one of the best steaks I have had and again nothing was too much trouble.

Khuyết điểm: That we didn’t stay longer.

Ưu điểm: the fish aquarium

Khuyết điểm: cant think of anything

Ưu điểm: We had the most amazing room in our stay . The employee cleaned our room was extremely polite , asking how our day has been and always putting surprises in our room ! Was a magical experience and highly recommend this hotel

Ưu điểm: The staffs were extremely nice

Ưu điểm: Everything.

Khuyết điểm: Nothing!

Ưu điểm: Staff did not provide information of facilities/resources outside of the hotel.we had to figure out ourselves.

Khuyết điểm: Staff approach

Ưu điểm: Overall experience was great, the adventure park, Dolphin bay and the lost chamber. they done a great work

Khuyết điểm: Every this is excellent about the Hotel, other than the delivery which is taking lot of time to serve. Also the check in time and check out time need to change to atleast 12 noon to 12 noon instead of 3 pm to 11 am

Ưu điểm: Everything was lovely and the staff were very courteous and friendly

Ưu điểm: Everything

Ưu điểm: I love everything about this property... their staffs are friendly, very conducive environment for tourism

Khuyết điểm: Front desk staff misguided about payment. 3 weeks prior to the day of boarding I visited the hotel to clarify about the payment. Front desk didn't answer properly and misguided that payment to be made to booking.com and I said booking.com charged on my card. Reply it between you and booking.com so contact them. However during the day of boarding it was told by front desk staff to pay at hotel and not allowed to check in. No credit card was available with my guest finally they managed with another spare credit card. I made a complaint about this to hotel management they took my contact no. but no one called back.

Ưu điểm: The staff are very helpful. They are well-informed and suggested places to visit. The rooms are very comfortable and clean. A wide variety of delicious dishes at breakfast. I will definitely visit again and recommend it.

Ưu điểm: The facility and staff were wonderful. The view from the top floors wonderful. Great location, Everyone really enjoyed the stay.

Khuyết điểm: Construction on roads leading to hotel can be tricky to navigate which should be temporary. Otherwise Great hotel. Great experience.

Ưu điểm: Service and breakfast

Khuyết điểm: Nothing everything was amazing

Ưu điểm: Shower

Khuyết điểm: None

Ưu điểm: The location is excellent. The Pool bar staff is outstanding. Request a room on a high floor and glance out at the ever changing scenery if Dubai!

Khuyết điểm: When I needec something, despite the size of the hotel, everything was handle right away. The hotel is a destination alone, great pool, fitness center and excellent bars and eateries. I highly recommend this hotel for business and pleasure. Thank you Nikhil, part of the Front Desk staff, you ate truly amazing!

Ưu điểm: Great staff. Helpful and constructive

Khuyết điểm: Poor music

Khuyết điểm: It’s overpriced

Ưu điểm: V comfortable and well appointed room

Khuyết điểm: Conveyorbelt ish experience in and out

Ưu điểm: ・the staff who helped us ( I think his name was Shingi) for check in was amazing. • The room was constantly cleaned up and water bottles were fully replenished. • Restaurants are also amazing • You should try the breakfast buffet!

Khuyết điểm: Nothing

Khuyết điểm: Bed mattress and sheets could be better.

Ưu điểm: The staying was amaaaaazing lovely staff and wonderful location

Khuyết điểm: The toilet should has washing hose شطاف Solve the timming spend to get the car

Ưu điểm: Location, views and breakfast

Khuyết điểm: Staff were generally rude and ill informed about their product

Ưu điểm: Staff very good nice and relaxing holiday weather brilliant !!

Ưu điểm: The location

Khuyết điểm: The noise because of the works happening in front of the hotel.

Ưu điểm: Amazing hotel with beautiful views and beach. Breakfast was great. Rooms are spectacular. Loved it

Ưu điểm: Swimming Pool. Happy Hour Time. At Checking Out the Guy Name Named "ABDULSALAM TULBA" Apologize For The Delay That Happened in Check In Time which is highly appreciated.

Khuyết điểm: I received a Call One Day Before Checking In That Said "Hi, Majed What Time you will Be arrive and I TOLD them I am already in DUBAI so I will Arrive around 01:00 PM and he told me OK. I arrived 01:30 and they told me the room is not available yet and I Wait until 3:35 PM, Why you Called me a day before, I dont Konw !!!!!!!!

Ưu điểm: Good view

Khuyết điểm: The price is quite expensive without breakfast.

Ưu điểm: All good

Khuyết điểm: Nothing

Ưu điểm: The beach and the wonderful breakfast

Khuyết điểm: Check out and check in not enough counter and process slow.

Ưu điểm: The option to have breakfast at any of the four Jumeirah hotels was good. Breakfast and service was only good at Jumeirah Al Naseem. The location was good and we enjoyed private beach.

Khuyết điểm: The staff was not good. There was no warm welcome from the reception staff and in general by the staff at Minas Salam. The food was very average. The staff serving buffet were also not welcoming and courteous. The bed linen was very average and not the standard expected of a hotel like Jumeirah. Also, there was no muslim shower in bedroom bathrooms at Minas Salam.

Ưu điểm: The best beach in dubai and best hotel confort and service

Ưu điểm: Excellent service delicious food and amazing view

Ưu điểm: Dear Gentle, Hotel.com This is our second letter to you Please find below three confirmations for the same reservation which we received and the reservation number of hotel.com and the confirmation from the hotel is attached. 1) The first confirmation from Kayak 2) The second confirmation from Hotel.com 3) The third confirmation from the hotel in Dubai - United Arab Emirates --- confirmed to us in written that the reservation is available. Hope to receive from you soon. ------------- To : Hotel.Com To : KAYAK Expedia URGENT -- URGENT -- URGENT DEAR GENTLE, We done the below reservation throw your site - One bedroom ocean suite - in Jumeirah Mina A Salam – Madinat Jumeirah - Dubai – United Arab Emirates check in 26th Oct. 2017 - check out 28th Oct. 2017 - and you deducted the full amount $4388.9 from our credit card - and we received a confirmation from Jumeirah Mina A Salam – Madinat Jumeirah – Dubai for our reservation under the reference number 68947233 and we spoke to the hotel and they confirmed to us by phone that the reservation is available and confirmed. The reservation under the name of our group of companies chairman - Mr. Mahmoud M Al-Toukhi. Unfortunately today when they reached the hotel they found no reservation in Jumeirah Mina A Salam – Madinat Jumeirah without any reason – and they took the guests to another hotel without any apologizing or anything in written for changing the hotel. The guests available in Dubai to attend a marriage party in Jumeirah Mina A Salam – Madinat Jumeirah and would like to stay in the same hotel and for that we done the reservation and paid a big amount for one room $4389.9 and changing the hotel is not acceptable by any way for us, but now we are using the new room because we have no other choice. And the hotel not the same and the location. Now, we are putting the matter under your hand in order to return all the amount to our credit card account because we not found what you deducted the amount for. We are waiting to hear from you as soon as possible otherwise we will arise a claim and announce in the media about this problem and explain what happened with us.

Khuyết điểm: I WOULD LIKE TO MAKE A CLAIM AND REFUND MY MONEY BECAUSE WE NOT FOUND THE ROOM AND OUR RESERVATION ALREADY SOLD TO SOMEONE ELSE.

Ưu điểm: Very good breakfast. Great location with sun and many pools and a huge beach.

Khuyết điểm: Water in the big pool was not heated.

Ưu điểm: breakfast was super Staff were very friendly and welcoming and always running to help I liked the ambiance and the cozy lobby and the verandah area

Khuyết điểm: When we reserve shimmers for dinner, we should be informed to take a coat, scarf or jersey as it is unexpectedly cold in the night. When guest is leaving, after the guest requests that the mini bar be checked, after confirmation of what has been consumed, do not email the guest stating you will be processing the payment from her credit card - because she has consumed grey goose etc (especially as the 2 ladies who shared the room are teetotalers)!

Ưu điểm: Poor Vegetarian choice, Very crowded, Tables were not clean, Hospitality of the staff very poor. You would be treated as beggars waiting to eat at your door

Ưu điểm: Clean, beachfront hotel. Great staff, especially Surmesh and Blessing around the pool.

Khuyết điểm: All superb

Ưu điểm: Location amazing Facilities - so many restaurants and things to do and explore

Khuyết điểm: Nothing

Ưu điểm: It was very relaxing and the staff tried hard to make us comfortable

Khuyết điểm: There were bulldozers working under our bedroom window plus the access to a private lounge and breakfast mentioned in our booking was not supplied.

Khuyết điểm: Ferst they give me vere bad room . I did'nt except to check in . and they didnt chang it until next day

Ưu điểm: Bed was very comfortable////

Khuyết điểm: Staff n service at the beach restaraunt...

Ưu điểm: Everything

Ưu điểm: The hotel is very nice, the service was great and the food is excellent.We had a very relaxing time at the hotel.they have lots of restaurants and bars.Great hotel I would go back.

Ưu điểm: The rooms have excellent views, are well-furnished, clean and very comfortable. The staff are helpful and pleasant

Khuyết điểm: The restaurants are very expensive, especially for breakfast, as this was not included in our rate

Ưu điểm: every thing was very nice

Khuyết điểm: no

Ưu điểm: the resort experience

Khuyết điểm: the glass in our food!!! Staff didnt know certain restaurants were closed.

Ưu điểm: the services and the place

Khuyết điểm:

Ưu điểm: the quality of location

Khuyết điểm: hotel could not source the booking on arrival, we had to return home for booking confirmation details, hotel staff did notcontact us when room was ready, we went back to reception at 5pm to let them know