Khách sạn ở Palermo

Ưu điểm: The modern art in this B&B is absolutely incredible and very well done by miscellaneous Italian artists.

Khuyết điểm: You have to keep your shower short if the second person wants a real warm shower too.

Ưu điểm: Cool art and concept of the B&B, it was fun that they served sicilian breakfast that was different every morning, the hosts were also super friendly and helpful giving lots of useful tips.

Khuyết điểm: Unfortunately the room was located just outside the reception which made the noise level very loud in the morning.

Ưu điểm: Danilo and his team were excellent. They were very helpful and friendly. The attention to detail was outstanding. Directions for access to the property were exceptional. The property is in an excellent location for what we needed. Daily breakfast was great with lots of local treats. We would thoroughly recommend this property.

Ưu điểm: The hotel was very unique and artistic and had spacious rooms. The breakfast was unique! No buffet, but the staff brought out Sicilian specialities and explained the traditions. They also made fresh scrambled eggs and very good coffee!

Khuyết điểm: Our room was facing the street and it was quite noisy.

Ưu điểm: Breakfast, location, staff, room interior

Khuyết điểm: More facilities in the shower and bathroom would be useful

Ưu điểm: The breakfast was great. Location is good - near to the Old Town but parking is slightly easier. I would tease Danilo about the rather bright lighting in the breakfast area :)

Ưu điểm: Everything else. Clean and attractive rooms,very good breakfast and spotless cleaning all over.

Khuyết điểm: The noise outside the room. There is a pub where people stay until late and they are loud. The hotel provides earplugs.

Ưu điểm: Lovely room 15 mins max walk to centre of Palermo, lovely breakfast and great helpful hosts, I thought it was very good value for money, they even allowed us to leave our luggage in hotel until we were ready to go to airport for a late flight and had a shower we could use, fantastic.

Ưu điểm: The Afea is a unique experience with each room enjoying individual art work by local artists. The location of Afea was excellent for walking to buses, train or into city for sightseeing, also for walking into town to enjoy the many restaurants and ice creams! It was only a short walk down to the harbour and sea area, which at the moment appears to be undergoing some construction along promenade. Breakfast was a daily noteworthy experience with the host Danilo explaining the origins of the food; a very good host and Glory was to be commended on her approach to clients. If you fancy a more relaxing day it's well worth getting a train/bus outside the city to explore some of the coast .

Khuyết điểm: There was a couple of little issues but these were put right on request.

Ưu điểm: Breakfast was very good, staff were friendly and helpful. The owner spent time providing tips on where to go, eat and what to see- it was very nice. Great place, great location!

Khuyết điểm: The water pressure in the shower was not great. Overall, the room was fine and the location made it very worth while.

Ưu điểm: Very nice clean hotel and nice breakfast

Khuyết điểm: Neighborhood is terrible.

Ưu điểm: The breakfast was good

Khuyết điểm: Only one thing the bed kind of soft for me.

Ưu điểm: We really enjoy our stay here, very clean, room very big , comfortable bed( an extra pillow wouldn’t be a bad ideea), nice breakfast, parking, 5/10 min walk from the old city center . Very friendly and helpful staff!

Ưu điểm: Very clean. Great location, short walk to all the attractions and city Center. Very good price money value

Khuyết điểm: Breakfast was poor. It will be nice to have a Kettle inside the room

Ưu điểm: Great breakfast, nice dining space outside as well as inside. Fabulous restaurant recommendations from the friendly staff too. Hotel is spacious and modern. Overall I had a lovely stay!

Ưu điểm: Really spacious and comfortable rooms, spotless clean and our room had a splendid view towards the church of San Giovanni degli eremitti.The facilities were great, considering this is a student residence.

Khuyết điểm: Breakfast of low quality, everything with sugar, no healthy options and the same everyday!!There was no safety box in the room, not even in the reception which we consider very important. Finally the front desk staff could have been more friendly and they should improve their English!

Ưu điểm: Everything was perfect, it was clean, cosy and near the city center and main sightseeing. The breakfast was very good.

Khuyết điểm: The neighborhood was dirty and full of garbage but the whole Palermo is like this so you can overcome it.

Ưu điểm: Nice clean place Nice and helpful people at reception desk

Khuyết điểm: Scrambled eggs were cold

Ưu điểm: Location, spacious and clean rooms, parking nearby.

Ưu điểm: Nice , clean and new, near the center and free parking in front

Khuyết điểm: They can improve breakfast because is the same every day, and they can have tolerance about timing to finish your eating not to clean the table in 10:00 sharp.

Ưu điểm: Lovely place, very cozy and welcoming. It’s very convenient to stay here because it’s 3 min walk from the Duomo. The room was big and quiet. The breakfast is good too

Ưu điểm: Awesome breakfast! Great location! Easy check in and check out :)

Khuyết điểm: Not a nice view from our room (looking into the back of the building with loads of rubbish) This place is missing a pool :D

Ưu điểm: Room decor nice, clean bathrooms, nice coffee and breakfast items

Khuyết điểm: Check out 10.30 a bit early maybe if you wanted to sleep later

Ưu điểm: Perfect location. Clean rooms Good breakfast

Khuyết điểm: Nothing all good

Ưu điểm: Friendly and helpful staff and lovely big room.

Khuyết điểm: The bed was a bit hard.

Ưu điểm: It’s new and renovated and great location. Also check In was super easy. This has a family feel.

Ưu điểm: Brilliant location, just around the corner from the cathedral. The room was excellent, modern, clean and spacious. Fantastic value for money and a great spot to spend a few days exploring Palermo. Highly recommended!

Ưu điểm: Everything was excellent!

Ưu điểm: Very comfortable, modern an clean in best location of Palermo with a wunderful host and very friendly service. Grazie mille!!!

Ưu điểm: The location was good, 2 minutes away from Palermo Cathedral. You could also park the car for free, at a nearby piazza. The room and bathroom were both very large, and didn’t lack anything in particular. The breakfast was okay, Italian style. The host was friendly and helpful.

Khuyết điểm: The neighborhood is an authentic Sicilian one, therefore you will have noisy neighbors, that like to shout to each other or discuss loudly, several times a day.

Ưu điểm: The location of the B&B White is absolutely perfect ! Just a 3 mn walk from the buses & railway stations, il also offered the possibility to visit the whole historical center of Palermo by feet. The Italian breakfast is a wonderful combination of salted & sweet with a large range of products. The continental one offeredthe possibility of eggs (omelette,scrambled or fried) and ham & cheese hot sandwich. Either the italian & the continental one are a good money value ! Simona & Monia are the most smiling and friendly Hotel Staff I rarely ever met ! The place (bedrooms and shared rooms) are spotlessly clean, tastefully decorated. The comfort of the bedrooms is just perfect!

Khuyết điểm: I liked everything !

Ưu điểm: lovely lovely stay !!! Kind and attentive staff and comfortable room!

Ưu điểm: A very nice bed and breakfast.Staff very friendly.Room very clean.No problem with check in or out.Would recommend it to everyone.

Khuyết điểm: carring suitcase up to second floor.

Ưu điểm: Great location, easy street parking, and large rooms. Easy check in/checkout.

Khuyết điểm: Everything was good.

Ưu điểm: Clean, easily accessible, free street parking and self check in available which made arriving late at night much easier. Morning breakfast was tasty and they made eggs upon request. The bed was excellent, as it felt like a high quality solid foam mattress.

Khuyết điểm: n/a

Ưu điểm: One of the best B&B I 've visited! Highly recommended!!!

Khuyết điểm: Very clean apartments and good customer service. Very good location close to old town centre and 2 minutes wslk from the train station.

Ưu điểm: The host was very friendly and easy late check-in

Ưu điểm: Everything was perfect! Location, design of the place, bed. We definitely enjoyed our stay in this b&b, will recommend it to all my friends who are planning their trip to Palermo

Ưu điểm: The property had clean rooms and was quite good value for money, location was great

Khuyết điểm: We did have a number of cockroach related incidents over the weekend which weren’t a disaster but also not ideal. Other than that the apartments were nice

Ưu điểm: Everything is fine! The staff is very courteous! Excellent!

Ưu điểm: Great rooms and location. Friendly staff. Perfect for a short stay.

Khuyết điểm: Would have loved to have been able to open the shutters in our room so that we could see where we were on the street!

Ưu điểm: Breakfast was excellent! Room was extra clean! Staff was very helpful!

Khuyết điểm: Only the pillows vere too hard

Ưu điểm: We booked a room for three adults and were allocated a balconied suite with a very large double bedroom and adjoining lounge/kitchen are into which the third sofa-bed had been placed without reducing the available space to any significant degree. Hotel staff were efficient and helpful and continental breakfast was of good standard. The Reception is not manned at night but an outside key is provided for late returners. My only minor criticism was the shower which was a bit inconsistent between hot and cooler. Hotel location is excellent, being a few minutes from the major shops and the Teatro Massimo from which a crowded pedestrianised street, lined with bars, cafes and restaurants, leads down to the Old Town, Cathedral, Norman Palace and a vast outdoor food market.

Khuyết điểm: Sadly the road in which the hotel is located (like much of the rest of the city) is littered and graffiti daubed. I can’t blame the hotel for this!

Ưu điểm: Reception staff friendly. Breakfast good. Location.

Khuyết điểm: Not much

Ưu điểm: We stayed there for four nights. Staff were very friendly and helpful. Also very efficient. Breakfast was nice enough. The location was good and the room was large. We enjoyed our stay!

Khuyết điểm: It would have been greater if there were a coffee set (a small electric kettle, coffee cups, spoon) in the room. The room was also dark, but we were outside most of the time anyway...

Ưu điểm: Location and breakfast

Khuyết điểm: There were sposts of mold in the bathroom.

Ưu điểm: Everything about this accommodation was wonderful. The staff, particularly Anna at Reception was extremely helpful. We were lucky enough to receive an upgrade and our room was very spacious. Bed was very comfortable, Hugh selection of food to choose from for breakfast. Would definitely use this hotel again.

Ưu điểm: Nice building, clean and well designed inside. Large room, cool and quiet. Perfect.

Khuyết điểm: Not much

Ưu điểm: The room was huge and always clean! You had a kitchen and a big bed! The location was the best! It was near EVERYTHING! I can so recommend this hotel!

Khuyết điểm: The bed was a little bit hard and not so nice to sleep on, but it was okay.

Ưu điểm: Had a nice suite at a reasonable price. Breakfast was good. Staff were very accommodating.

Khuyết điểm: Slight odor of sewage in the room

Ưu điểm: Good location and lots of places where to eat around. Very clean and nice staff.

Ưu điểm: Nice hosts, Clean, lift, balcony, great value for money you pay, would recommend to stay there.

Ưu điểm: Staff is friendly and helpful but not much English.

Ưu điểm: The location to the center and transport was good.

Khuyết điểm: The description says there is parking available, which is rather parking on the street.

Ưu điểm: Owner left you to get on with your stay, not intrusive. She was polite and professional. Room was like traditional pension.

Khuyết điểm: No where to park car, owner had little of other languages. Not a great area.

Ưu điểm: Great location in the centre of Palermo, within close walking distance of the main tourist spots and the local market. The room was spacious and clean with a small balcony to watch over the street below. It is also on the airport coach transfer route and just around the corner from a supermarket.

Khuyết điểm: The property was slightly difficult to find as it it within a large high-rise building. We didn't receive instructions on how to enter the building (which was locked when we arrived with no clear intercom system) or where to find the apartment once another resident had let us in when passing by. It's actually on the 2nd floor and can be reached by stairs or an old-school elevator :)

Ưu điểm: The room was fine but there was no kettle or way to make tea or soup. The location could hardly have been bettered and the host was very friendly.

Khuyết điểm: The coffee (latte) was almost cold but was replenished. Too many sweet things at breakfast and no fruit. It was okay but not very substantial though one could have eaten more sweet rolls if one felt like one!

Ưu điểm: The B&B was good for a quiet stopover, and an easy walk from Centrale. The bed and room were not luxurious but were clean and ok for the price. The breakfast was standard Italian - croissant in a packet, jam and good coffee. The owners were lovely and friendly, though the language barrier was a bit difficult after a flight.

Khuyết điểm: The check-in was not easy (particularly as we did not speak Italian). We had arranged to arrive at 10pm and were told that was fine, however when we arrived we could not find how to get into the building. Eventually we were let in by other people in the building and they directed us upstairs (Level 2). The bed was a bit uncomfortable and pillows were thin, so new bedding would make a world of difference.

Ưu điểm: Great location, and very friendly staff.

Ưu điểm: Location

Khuyết điểm: Breakfast

Ưu điểm: The dorm room was spacious; the lockers were in kind of a side room, which gave the room a bigger feel. We liked the common room, kitchen facilities and the inner balcony/courtyard. It’s a really good place to meet other travelers, the staff are super helpful and the shared dinner and drum night on Tuesday with Santo was lots of fun. The hostel is in a good location for exploring Palermo city.

Ưu điểm: The staff was great, very friendly and helpful. The location was perfect, walking distance to city centre and the bus stop to travel to Mondello is super close.

Khuyết điểm: The bed wasn't comfortable

Ưu điểm: Little like a family. Had birthday party drum and Dance. Got pasta and cak. Good breakfirst milk juice incl

Khuyết điểm: Much traffic. Bunkbeds

Ưu điểm: Great value for money. Nice hostel, offers free breakfast, has air conditioner, a terrace, kitchen, lockers... Very close to the city center

Ưu điểm: Breakfast was ok as expected, overall nice place. Great location

Ưu điểm: The hostel was nice and clean. The staff was friendly and helpful. The environment and atmosphere allowed to easily make friends with the other customers. I suggest it to everybody.

Ưu điểm: We really enjoyed our stay at the Casa di Amici! We travelled with a group and were very impressed with how helpful and flexible the staff reacted to our questions.

Ưu điểm: Nice people in the reception, breakfast included, they fulfilled my special request, AC in the room, free to use lockers, 24/7 supermarket nearby.

Khuyết điểm: My bed didn't have any electrical plug nearby, I had to put the sheets on myself.

Ưu điểm: A casa di Amici is not just hostel. It is experience. Wonderful hosts will take care of everything you need for a pleasant stay. Nice hostel, amazing hosts, good vibes. I recommend to everyone to stay in this place and participate in every activity they organize in the evening. I enjoyed a lot.

Ưu điểm: Staff are amazing and gave me so much help. Fantastic and fun to be around, they what makes this hostel one of my favourites. Beds are super comfortable and the airconditioning is a blessing. Breakfast is good and the terrace is a perfect place to meet other travellers at any time of the day.

Khuyết điểm: Kitchen and common areas closed at midnight and reopen at 8...

Ưu điểm: The owners were amazing, the room was very comfortable and it was very easy to check in and out. They were even so kind as to reserve a restaurant table for us several times, which always lead to good meals. :)

Khuyết điểm: The only issue we had was that the wifi sometimes didn't work...but I think this is a general problem in Sicily.

Ưu điểm: We were very pleased with our stay in this guesthouse. Took a room with a private bathroom. Everything is very clean, beautiful interior. The property lies 30 minutes walking distance from the city center. Arrived ahead of time check in, but were able to leave the bags while preparing the room. The owner Giovanni was in contact on all questions. Recommended

Ưu điểm: The staff were very helpful, gave us a few lifts and directions, also let us leave our luggage the day we checked out until we had our bus journey that night! The room was beautiful and very spacious!

Ưu điểm: The owners were super friendly and even recommended other areas in sicily to visit.

Khuyết điểm: The place was a little hard to find, and a little out of the way. But that had supermarkets and restaurants in close proximity.

Ưu điểm: Enerior and stuff

Ưu điểm: Cozy room and apartment not far from centre, Giovanni was very nice and recommended us where to go and what to see.

Ưu điểm: The room was spacious, well decorated, very comfortable in a quiet neighbourhood. Giovani and Daniela were very friendly and helpful, he gave us tips on where to go and what to eat. If you want a really personal, local experience I recommend you stay here.

Ưu điểm: Very good location, everything interesting in Palermo is near. Very clean, extravagant with flair and comfortable room. Big bathroom with all. The owner Giovani and his wife Daniela are very friendly, kind and helpful. If we visit Palermo one day again will stay at Casale D’Or again!

Ưu điểm: Excellent location - very quiet and yet not too far from the city centre. Good size of the room as well as of the bathroom. Helpful host, who lives next door, provides a map and tips of things to see in and outside of Palermo.

Khuyết điểm: Room wasn't ready to move into until the early evening, instead of advertised 15:30. Very small kitchen not fit for cooking proper meals.

Ưu điểm: Suite was really comfortable and spacious and Giovanni is really caring and helpful host. Thank you!

Ưu điểm: We arrived extremely late, but Chiara, the young lady who waited for us, was still so friendly to even spend some time and give us tips for the night, and the following days to come. The Breakfast was outside of the location, just about 100m outside, but in the middle of the beautiful and active city life, extraordinary indeed. After having checked out, Chiara (again☺️) offered to keep our luggage over there until we would leave Palermo later in the day.

Khuyết điểm: Everything was great!

Ưu điểm: Creative decor, staff very helpful, good location generally, comfortable bed, bottles of water

Khuyết điểm: No toilet paper in the room - had to buy some; continental breakfast was off-site - just a small cup of coffee and a pastry.

Ưu điểm: Loved this quirky hotel in central Palermo. Clean, tidy and comfortable room. We were met by Chiara who is a credit to the hotel, friendly and extremely helpful in making sure we had everything we needed plus took the time to explain all the attractions to see and even drew us a map of where everything was. All were within walking distance. Highly recommend this hotel. Chiara, thank you so much for your time and making our stay so pleasant. Sincerely hope to see you again :-)

Ưu điểm: The property was located right in the heart of the city. Everything you would want to do or see is within 10-20 mins of walking. The cafe where you can get breakfast is just around the corner and offers a variety of pastries. Even though we spent little time in our room the time we were there felt like a true getaway.

Khuyết điểm: Checking out was a bit of a hassle and the WiFi was out most of the time

Ưu điểm: Great location, very individual rooms and we loved it. Our host Chiara was very nice and helpful to point out all the best places with a hand drawn little map for us.

Ưu điểm: Woberful bedding. The staff took great care in that we were comfortable. It made our trip that much more enjoyable .

Khuyết điểm: I’ve stayed at the Gran before and having traveled the world I find my stays in Palermo starting at here widens my experiences that much more.

Ưu điểm: Great welcome, guided us in person for street parking (free but leave 2 euros to main in charge, parking garage is 20 euros/day). Welcome coffee. Check in smooth (but lengthy explanations, so if you are in a hurry let that be known). We were upgraded to hot tub suite - was really great. No noise from street and good shutters (for light). Very well located although does not seem so in the beginning.

Khuyết điểm: Note that there are three stairs before elevator (did not bother us). Breakfast is a a 150 m coffee shop; its a coffee and pastry.

Ưu điểm: We were met by Chiara who went to great lenghths to draw a map of the area and recommend local restaurants and places of interest. The location was very central. The rooms were quirky and very comfortable. We had a great stay.

Ưu điểm: The hostess Chiara went out of her way to to explain her Citie's great places to visit. She drew a map of the major vias ( streets ) and marked names etc, WI FI passwords and her mobile no in case of emergency , i had none. The B&B is in a fantastic location , with street markets , restaurants and super markets very close . Most major tourist landmarks only 600 meters away, Opera House only 100 meters, marina 1 klm, great markets .

Khuyết điểm: INTERNET CONNECTION , poor in room.

Ưu điểm: We were welcomed by Chiara when were arrived. she was pleasant, friendly and very knowledgeable. She was able to tell us all about the the area, the best places to eat and visit. we were shown to our room which was decorated with 70's records on the wall and a fabulous round bed. Abali' Gran Sultanato is right in the heart of the old town and is central for everything. The main street is closed to traffic most of the day and is only 25meters from the B&B. we were upgraded on our last night to the Sultan's Suite, a sight to behold. Over all a great,friendly place to stay. will be back.

Ưu điểm: Not much!

Khuyết điểm: Staff was terrible. We requested a fixed rate ride to airport and they gave our cab to another couple. When another cab came he ran the meter and caused huge issues at airport when he tried to charge a huge amount for the ride! This was completely the incompetence due to the staff! I’ll never stay there again!

Ưu điểm: Staff were great!

Khuyết điểm: The noise during the night from the street.

Ưu điểm: Very comfy bed, very clean, helpful staff.

Ưu điểm: Good hotel for the price i paid.

Khuyết điểm: Noise from outside.

Ưu điểm: Modern rooms

Khuyết điểm: Noisy corner in Palermo. Lots of traffic that made falling asleep difficult

Ưu điểm: Lovely breakfast. Hotel was close to the centre of town. Perfect.

Ưu điểm: Great location and very helpful staff. Thanks to the reception staff recommendations, we went to very nice restaurants and bars.

Khuyết điểm: Breakfast could be improved (cheese and bread variety was limited) and facilities were a bit old (but rooms were clean and comfortable).

Ưu điểm: Several staff members were friendly

Khuyết điểm: Tv, safe, elevaotor didn't work. Walls VERY thin. Confused our day of check out but hotel didn't say anything until after we checked out. Once we realized our error, requested refund, they said no so then we we said it was our room and we may come back. They later texted that we made them lose a customer because we didn't go back....so they wanted to be paid for the room twice.

Ưu điểm: breakfast, location, facilities, staff and cleanliness

Ưu điểm: DO NOT STAY!! MY ROOM WAS ROBBED HERE Worst experience on my life.. AND HOTEL WAS IN ON IT!! I was at Mondello beach I received a phone call from the hotel around noon, saying I needed to come back because some stuff may have been stolen from my room because a woman was caught on the surveillance in the lobby. I arrive to the Hotel around 3:30pm. I was asked to sit in the lobby and not go to the room yet (for what reason, I don’t know…) and after 30 minutes of waiting, I told them to take me to the room. For reference, my suitcase has been completely packed and ready for my flight back to New York the next morning at 4am… I first noticed that my laptop and Gucci purse were stolen, which is terrible but I figured that would be the case. What was to come was worse.. I come to find this woman stole all go my bathing suits ($200 each), workout clothes (all Lululemon), expensive dresses, vintage gold jewelry from grandmother, Gucci Purse, Laptop, shoes, all my loungewear, Vintage scarves and bandanas, and a 3 piece Italian swim suit set I got as my 25th birthday gift in capri (800 euro.) She stole my razor and tampons too! I was hysterical. My mom immediately asked to see the video footage. We saw this woman walked into the hotel around 10:45 am.. She looked identical to me - petite, brown long hair, tan. She walked directly to the back and went up the elevator without anyone stopping her. 25 minutes after, she is seen on tape leaving the hotel wearing ALL OF MY CLOTHES, holding a tote bag I got from my cousins wedding with their names on it! It was the most disturbing. 1st - How did this woman walk out with all of the items…. She certainly was NOT holding everything she had stolen from me. Someone must have helped. 2nd - Who robs someones room at 10:45 in the morning? And stays in there for 20 minutes? She knew I had left and she knew I wasn’t coming back for awhile. 3rd - 3rd - How did the hotel know she robbed MY room when they made that phone call?

Khuyết điểm: The robbery wasn't the worst part... How the hotel handled this TERRIBLY. My mother, being a lawyer, made them come with us to the police station to file a report. They said in their report I had left the door open, which was not true. The door clicks automatically and you need a keycard to access. We got the police report, went back to hotel and they filed an insurance claim. Once we got back to the states, they went pretty much radio silent. They refused to refund us for my room (FYI - I stayed in my parents room that last night… because I was so scared.) and they still had us pay!! It has now been over 4 weeks and we have received nothing back but a confirmation that they filed the claim. We have emailed them countless times, probably over 15 total, to receive one worded responses. They have done ABSOLUTELY NOTHING to try and make up for this. It was very clear and obvious someone at this hotel tipped off a gypsy woman and had a part of this robbery. I am a 25 year old woman who lives and supports herself in New York City. It has been financially and emotionally draining to start over and repair the damage of what I had stolen... If you read all of this, PLEASE do not stay here!! I am trying to help.. I don't wish this on anyone!!

Khuyết điểm: Coffee was like dishwater

Ưu điểm: The food was great, we had breakfast and lunch. It was an excellent location. All the staff were friendly and helpful.

Khuyết điểm: NA

Ưu điểm: Staff was excellent. Room service was very prompt. Restaurant is good.

Ưu điểm: Location was the best. Walkable to all the sites in Old Town.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: The location of the hotel: in the city center, near the tourist attractions.

Khuyết điểm: Female receptionist was really rude and arrogant. Asking questions about facilities left us unanswered. We had a room in a seperate building with a lot of noice outside the whole night. The bathroom smelled like sewer. The breakfast was very outdated and simple. Seriously not worth what we paid for the stay.

Ưu điểm: Nicely appointed rooms in great location. Friendly, helpful staff.

Khuyết điểm: not their fault, but there was a power blackout one night.

Ưu điểm: Location is great. Within walking distance of all the major sites and especially if you want to experience / taste the local culture. You really can’t beat the location. Staff were friendly and helpful.

Khuyết điểm: Generally good but needs something upgrades in bathroom particularly.

Ưu điểm: This is a great hotel with a lovely internal courtyard. The staff were really excellent and attentive. The valet parking was really easy (once we had worked out how to drive to the hotel)

Khuyết điểm: While the food and service in the hotel restaurant was excellent, the décor and style of the dining room was very sombre and did not help to create any atmosphere.

Khuyết điểm: Needs morebdrawer space. Needs a glass door that covered majority of tub instead of short portion - constant flooding of bathroom as a result.

Ưu điểm: Breakfast excellent Bed in 327 A bit lumpy Ambience in cloister v good Basic room fine for average tourist

Ưu điểm: Good location, nice breakfast

Khuyết điểm: Arrived at 4pm... no food or drink available... bar was closed for the entire time of our visit... person that checked us in sent us in the wrong direction for restaurants... disappointed overall

Khuyết điểm: BE CAREFULL: description text for the rooms doesn’t corrispond to reality. E.G. Family rooms don’t have balcony neither city view. I do not recommend staying here especially if you have kids along.

Ưu điểm: Very friendly staffs, good location, quiet

Khuyết điểm: The toilet is a little small and the water goes down a little slow in the shower

Ưu điểm: It was clean with a recent refurbishment. Centrally located. Stiff white sheets, big fluffy towels and decent water pressure for a shower. Great breakfast and very helpful staff.

Ưu điểm: Great location

Ưu điểm: Positioning was great.

Khuyết điểm: My wife and I just spent 6 weeks in Europe and this was the worst place we stayed at. The place had repairs that had been selasticed and had still come apart. There was a cigarette butt and a hairpin under the bed with the film of dust that I found when doing my leaving check. The bathroom was terrible.

Ưu điểm: Location, staff and decoration are very well.

Khuyết điểm: Need to take care about cleaning...!!!! And restaurant for lunch...

Ưu điểm: Location was great. Staff incredibly helpful in helping me hire a car. Good recommendations. Nice room.

Khuyết điểm: The bed. Booked extra large double, It was 2 singles which inevitably slide apart during the night.

Ưu điểm: The decor and breakfast were nice.

Khuyết điểm: Bathroom too small. No electrical plugin in bathroom.

Ưu điểm: Sensational location in such a vibrant city. So close to all the action, yet so quiet. Wonderful staff, super clean rooms and good views from the balconies. Great selection for breakfast and affordable restaurants just out the front door.

Ưu điểm: Massimo Plaza hotel is very well located in the Old City of Palermo. It is not the most luxe hotel in Palermo but neither did we pay for Luxe. From the moment you walk in the door you feel welcome by the charming helpful staff. Such a good feeling in a city and a language one is not familiar with . The staff were outstanding, from reception to the cleaners, breakfast delivered to your room no extra charge and explaining patiently for the 10th time how to get to a a destination. They didn’t forget our slightest request and all this without being intrusive ,they even troubleshot for us after checkout. We felt most welcome and and this definitely contributed to our great enjoyment of our time in Palermo.

Khuyết điểm: My partner thought a box of tissues in the room would be helpful

Ưu điểm: Excellent location and lovely view of the Theatre and Piazza with easy access to city sights , restaurants and shopping

Ưu điểm: Location and staff were excellent

Ưu điểm: Everything. Staff were exceptional and perfect location.

Khuyết điểm: Nothing really.

Ưu điểm: location

Khuyết điểm: bathroom needs very serious renovation!

Ưu điểm: Excellent location, great staff

Khuyết điểm: Room and bathroom too small

Ưu điểm: We really enjoyed our stay at Massimo Plaza. Great location and super friendly & helpful staffs. Special thanks to Francesca!

Khuyết điểm: An elevator to the hotel would help but not sure if local government will allow that. Other than that, it is a great hotel.

Ưu điểm: Great location

Khuyết điểm: Bathroom was a bit poor

Ưu điểm: The stay was wonderful due mostly to the exceptional customer service of John Luca and his female colleague at the front desk. We had an issue with the date of our booking and the hotel staff made us feel welcome and ensured that we had a room to stay in. The room was exceptionally clean and with a view of Teatro Massimo. They catered to our every need, from holding our luggage and providing excellent recommendations to offering a late check-out and scheduling a taxi to the airport. Highly recommend due to the excellent staff - they deserve a raise!

Ưu điểm: It was right at the center of everything! Super close to wherever you wanted to go and the staff was extremely friendly, warm, and helpful!

Ưu điểm: Lovely small boutique hotel in the old town and next to main shopping district. Staff incredibly helpful and attentive. Safe and secure hotel. Highly recommend also great value big clean rooms.

Ưu điểm: Location was great, right in the center of Palermo. We had a room on the other side of the building so music and noise from the street didn’t bother us.

Khuyết điểm: We weren’t fan of breakfast being served in the room.

Ưu điểm: Amazing room with very friendly and helpful staff.

Khuyết điểm: Nothing, Everything was excellent.

Ưu điểm: Great location, very clean, relaxed host, good breakfast, chic and cozy room, great value for the money, made our trip to Palermo even better :)

Khuyết điểm: Nothing :)

Ưu điểm: Great location, comfy bed, super welcoming host, free parking. The Place in Palermo!

Ưu điểm: Location, host

Ưu điểm: The location was central, the property clean

Khuyết điểm: Had to travel back a day earlier but the owner didn't even consider waiving part of the payment for the last night. Felt a bit like a prison as divided into two halves and couldn't enter the half we weren't staying in (which was where the tea and coffee facilities were). Breakfast had little variety. Road outside dirty with dog mess etc. Found the owner quite abrupt, we were about an hour later than expected and this appeared to be a major issue. The bed in my partner's room was very solid and uncomfortable. The lift was tiny and the key to one section of the building difficult to use - I was made out to be a bit stupid but my partner couldn't work it either or my son until we had used it a few times.

Ưu điểm: The location is terrific, in the very center, but in a modern building. Tea facilities in the corridor, available at all times.

Ưu điểm: The B&B is a very welcoming and easy going place that has all you need - even in winter (including a good heating). The room was very clean and the nice colors of the room made us feel good. The communication was easy and the host gave us very helpful information about Palermo. We would come back.

Ưu điểm: The friendly and helpful staff, nice breakfast, location in the heart of old town, free parking on street

Khuyết điểm: All good

Ưu điểm: Clean and comfortable room, location in the center, close to best pizzeria ever!

Ưu điểm: The place is central in the touristic heart of Palermo, but it was not noicy. The rooms are large and the bathroom is adequate.

Khuyết điểm: We booked breakfast for all the days. Breakfast in the B&B was okay, but the last day we got a ticket for breakfast at a bar. That was not very good and we could have had a better breakfast on a spot of our own choice for less the € 5,00 per person.

Ưu điểm: Very nice and super friendly! We will def stay there again! Thank you!

Ưu điểm: This was ideal for our needs: it was close to Palermo Central station, but gave easy walking access to a number of attractions in the city. The room (and whole establishment) was very welcoming, clean and comfortable. Marble entrance way with old style lift was a big surprise but rather nice.

Ưu điểm: the position is super comfortable and the rooms are simple but really nice, the staff is amazing!

Khuyết điểm: the towels aren’t very soft even if they do their job!

Ưu điểm: The location is good , near station and city center. The apartment is located in historic building

Khuyết điểm: There are no glasses for drinking. It is very noisy from neighbors.

Ưu điểm: The rooms were very clean and the bed was very comfortable. We had a great night sleep

Khuyết điểm: The sign on the front could be bigger it’s easy to not notice

Ưu điểm: Great location , nice room , near the nightlife , clean space

Ưu điểm: Nice traditional B&B in the old town. Parking an issue if you have a car. Easy waking and public transport OK

Khuyết điểm: It was all good.

Ưu điểm: There aren't many rooms so it feels like the service is quite personal - the manager responded quickly to my requests and questions. The second of the 2 rooms I stayed in was decorated nicely and had a little balcony!

Khuyết điểm: They have 'modern' and 'classic' rooms, and the modern room is a bit disappointing if you're expecting the bed with the canopy etc. The inner rooms are a bit noisy - there's a high pitched whine from a machine in the inner courtyard that goes on and off 24hours a day...not their fault, of course, but maybe request an outer room if you think it will bother you.

Ưu điểm: Unfortunately there was a peculiar high pitched whine, 8 seconds longs, every 15 seconds, all night long from somewhere in the neighborhood, which did not make it a good night's sleep. Hopefully it was a temporary thing. Apart from that it was nice to stay in a typical block with an inner courtyard.

Ưu điểm: Convenient. Mear train station. Friendly and helpful owner. Highly recommended for short and long stays

Khuyết điểm: Perfect

Ưu điểm: Colazione

Khuyết điểm: The room was minimal, the water from the shower went all over the bathroom, the key didn't really work in the door (we didn't leave our stuff in there because we couldn't get the key to work).

Ưu điểm: The hotel has nice facilities: a nice bar & garden; the room and the bathroom were quite new and the breakfast is excellent. Also the staffs were extremely attentive with the luggage, in the bar, the check in/out and serving the breakfast.

Khuyết điểm: Besides the hotel there is a sort of restaurant that they had events with music on the Friday & Saturday nights we stayed until 1:30am approx. so that could be a little annoying if you want to go to sleep early.

Ưu điểm: Nice garden, very friendly staff, especially in the garden bar.

Khuyết điểm: I was very disappointed, bbecause of A/C did not work for 3 nights (4days). I was reporting it repeatedly but no results... so it was really uncomfortable, because we couldnt sleep in such a hot temperature! Its a pitty, because

Ưu điểm: The breakfast

Ưu điểm: The hotel is ~4km from the city center, 15 min by car. The territory is quite big and nice. The room was huge and comfortable. The breakfasts were good.

Khuyết điểm: When we came to the hotel, some motorbike festival was on the hotel territory. The music was loud late after 1AM. Nobody from the personnel could say when it is going to stop. I think that such kind of activities should be held not in the hotel where the travelers come to rest and sleep.

Ưu điểm: Very good quality of the service. Personnel were friendly and helpful. Breakfast was amazing of the local food. Room and bathroom very clean. We are enjoy this place.

Ưu điểm: Hotel has a very nice patio where the bar is located. You can sit and relax there, have a drink. You will be surrounded by palm trees etc. Bar service will take a good care of you and is very kind. Cleaning service was very good and kind. Keeping the room very tidy and stocked with clean towels, water and toiletries. Parking area was in the object. Breakfast was good but rather far away from fantastic. For fantastic breakfast in Italy I would expect products like a variety tomatoes (only green tomatoes were available), mozzarella and other cheese selection (only some random yellow sliced cheese was available). Also for Sicily a freshly squeezed orange juice would be nice! Scrambled eggs were just a solid egg block. I do not think those are too high expectations - I had a breakfast like that in Sorrento some time ago and the hotel price was just a bit higher than here.

Khuyết điểm: Unfortunately the downsides were killing our mood constantly. First of all it seems like we were given lower grade room than we booked. We were supposed to have classic and we had economic I think. The room was veeery small and there were no windows (sic!). The only way to let the light in was the glass door (entrance to the room) which we had to keep curtained as we didn't want people to peek inside. Internet connection was very poor! Almost not working in most of the parts of the room. The air conditioning system was terrible. First of all, one day (and night) there was aircon malfunction and it was not working at all. Another unacceptable for me thing is that AC control is not up to the guest - it is controlled by the reception desk. It seems like you can request to lower the temperature in your room but then for some reason (energy savings?) it was changed again. Quite a few times I had to go/call the reception and ask to adjust the AC but then it was changes again. The worst was the night-time when in the middle of the night I was waking up boiling - temperature initially set (by my request) to 19C was changed to 27C. I'm not used to sleep in the temperature like that and I'm always booking rooms with AC. In this case, for me there was no AC.

Ưu điểm: On site parking close to a lovely restaurant All amenities suited the purpose of our stay and the breakfast was great. The staff were friendly

Khuyết điểm: The shower didn't work properly but wasn't an issue

Ưu điểm: The hotel and staff were ok. The yard was very nice, breakfast was good.

Khuyết điểm: but the location was not very nice. We did not expect Palermo to be such a disappointment. Very dirty... It was difficult to find a good restaurant to eat nearby and they have a strange schedule. They open at 6 pm or 7 pm. The hotel couldn't provide lunch or dinner... The rooms are small, renovated but the job was not very well done. When we entered the room a part from the frame of the bathroom door was on the floor. They fixed it with us in the room, they couldn't give us a different room.

Ưu điểm: Location, room, private parking, staff, price ... all in all a very pleasant experience, it’s like an oasis on the “middle” of Palermo.

Khuyết điểm: There could have been a fridge in the room but maybe we did nit see it as it was our first time there and last night before departure home.