Khách sạn ở London nằm gần sân bay Cambridge Theatre

Ưu điểm: Spectacular in every way

Khuyết điểm: Not being able to stay longer

Ưu điểm: Kaspar and American Bar.

Khuyết điểm: Access to gym.

Ưu điểm: Franis our butler was perfect! The door managers were also very courteous and always with a smile, they always carried our shopping bags to the room and were efficient at all times! We also enjoyed the American Bar, we relaxed there before our dinners outside the hotel. We loved every minute of our time xx

Ưu điểm: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Khuyết điểm: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Ưu điểm: What a fantastic place to stay, the whole experience was amazing from arriving to leaving. On arrival we were asked to a private room to check-in which made you feel special, the decoration and facilities were fantastic. Our room wasn't ready when we arrived so they put us in the bar and gave us complimentary cocktails, we had to leave after 4 because they just kept bringing them which was great but we were feeling tipsy, it turned out that the only reason our room wasn't ready was because they were blowing up balloons and decorating the room for my birthday they also gave me a cake and a card from everyone at the hotel. Our coffee machine was leaking so I contacted reception who sent someone straight away to fix but then sent complimentary coffee, Cake and biscuits on a fabulous fancy tray it was amazing. I have stayed at many hotels around the world and this one was at the top of the list for rating...... Thank you to everyone for making my stay the best I had a fantastic weekend celebrating my birthday.

Khuyết điểm: Nothing

Ưu điểm: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Khuyết điểm: not much..

Ưu điểm: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.

Khuyết điểm: The cost of eating or drinking in the hotel was unbelievably high. We ate breakfast there one day but quickly learned that a Manger, nearby, had better food for much less money.

Ưu điểm: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.

Khuyết điểm: The staff at Hotel Russell did not measure up to the overall customer service I experienced in England as a whole. They are less than accommodating to guests who booked through discount websites and treat guests who booked directly with them better. The interior is very dated and needs renovation. My friends room on the first night had a very strong cleaning chemical odor. It was unbearable for them because they have some sensitivities. The hotel was unable to move them to another room and we ended up switching rooms with them. The wifi at this hotel is spotty at best. I would not refuse to stay at this hotel again but I would probably avoid it.

Ưu điểm: Exceptionally comfy rooms and beds Brilliant location Helpful concierge

Ưu điểm: One of the best hotels I have stayed in. I have 25 years of staying in hotels on a regular basis hence a lot of experience for comparison. I have never met more genuine service and helpfulness.

Khuyết điểm: Absolutely nothing

Ưu điểm: Old stile nice people, good food

Khuyết điểm: Very very small room, breakfast needs more item

Ưu điểm: The building and interior are beautiful Friendly staff Great location It's rare to find slippers in hotels from the UK.

Khuyết điểm: Room is a bit small

Ưu điểm: Lovely atmosphere

Khuyết điểm: Cocktail bar - slow to be granted acces (felt like they were doing us a favour) and slow service. Beautiful setting but, really - we’d almost got to the point of going elsewhere

Ưu điểm: PROPER LUXURY. Stunning, stunning suite. I was lucky to be upgraded to the suite so I can not speak to the standard room but the suite was just amazing, large, pure luxe and design. The bathroom is litterally a dream. This is a 5 star hotel, no doubt.

Khuyết điểm: Although the shower was the most beautiful I had ever seen, there was an issue with the drain not doing its job so it flooded the bathroom..but I flagged the issue and they took care of it right away. Gave 8/10 because of that issue, otherwise it is a 10

Ưu điểm: Exceptional staff, made to feel very welcome throughout the stay

Khuyết điểm: Would like to have been notified that you needed to make a reservation in the bar

Ưu điểm: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.

Khuyết điểm: No, the hotel was incredible.

Ưu điểm: This is my favorite hotel in London and the only one I will stay at period, bang for your buck, great location and beautiful everything. Food is ok, will admit that breakfast is the only meal worth eating, but room service is helpful

Khuyết điểm: Honestly, I can’t really think of anything. Maybe that it didn’t come with a fairy godmother to match the palace surroundings

Khuyết điểm: No cell phone reception in room. Irritating and irritating pipe music which was very loud in the lobby and surrounding areas.

Ưu điểm: Beautiful hotel. Right in the middle of Trafalgar Square. Charming Cross under ground just a few steps out the door. Buckingham Palace, Big Ben, and Westminster Abby just a few short blocks away. Many theaters less then 5 minutes of walking.

Ưu điểm: location,. room size.. comp mini bar

Khuyết điểm: only rice krispies and corn flakes. and the bowls were tiny

Ưu điểm: Location of the Hotel was excellent. Good breakfast. Staffs are very cooperative. Their restaurant serves very good food. The concierge is very helpful.

Khuyết điểm: If the breakfast choices are a bit more will be very helpful. Especially for kids.

Ưu điểm: A great location to walk around and imbibe London

Khuyết điểm: Staff were a bit non attentive and cold

Ưu điểm: Strepitoso roof Garden

Ưu điểm: Hotel was fabulous. Great location for every sightseeing destination in London. Would stay here again. Even though our room was on the main road facing Trafalgar Square it was very quiet. Could not hear any street noise.

Khuyết điểm: The Rockwell lounge bar was very warm

Ưu điểm: Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!

Ưu điểm: Cool ICE cool

Khuyết điểm: Corridors are very dark AND be carful they will not allow you to check in with you phone You have to have you physical card

Ưu điểm: Location, it's always going to be a great location

Khuyết điểm: Staff were very poor in serivice delivery and communication. On arrival there was no organization and waited 20mins to check in. No apology, no suport and room was not finished off in time.

Ưu điểm: location

Khuyết điểm: online there was to be a piano bar............no piano bar

Ưu điểm: Everything starting with the very caring staff when we arrived and had small incident (have lost the bag in Uber taxi).

Khuyết điểm: Concierge does not seem to be very knowledgeable. Had recommended 2 breakfast spots. One was closes, another did not serve breakfast.

Ưu điểm: Great building and location. Should be fantastic based on what you see, and the heritage. Rooms were small, but clean and well turned out.

Khuyết điểm: Front Desk. I arrived early after an overnight long haul flight, and I was tired and desperate for a shower and a lie down. I was clear that I understood that I was early (as check in is at 15:00), but anything they could do would be very much appreciated. This was at 11:30AM. The Front Desk took my mobile number, told me there was a queue for rooms, but I'd be contacted when a room was free; "don't worry, it won't be too long". At 14:00 I am still sitting in the lobby, waiting, watching people trickle past with luggage, being shown to their rooms. At 14:50 the trickle was a flood and I was still sitting there. Forgotten. Not a word of apology for forgetting to contact me. Noise. Really, really badly sound proofed. Glass bottle pick up at 03:30 to 05:30 AM every day. What a joy to be woken up by the sound of lots of smashing glass. The Thursday evening nightclub, complete with shouting in the street, until 03:00AM was a pleasure. Hearing the guest next door discussing with his wife on the phone how good his new suits were (and hearing her reply), priceless. I will not stay here again.

Ưu điểm: Nothing good to say. Extremely disappointing

Khuyết điểm: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Ưu điểm: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.

Ưu điểm: Great location, friendly staff, rooms nice and clean

Khuyết điểm: Kettle was broken and bathroom tv wasn’t working

Ưu điểm: Bathrooms very clean and staff are wonderful

Khuyết điểm: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Ưu điểm: service and cleanliness

Khuyết điểm: WIFI in romm sucks

Ưu điểm: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.

Khuyết điểm: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs

Ưu điểm: Location, cleanliness, friendly staff, high quality toiletries, good quality bed sheets and pillows and above all a great place!

Ưu điểm: What’s not to like

Ưu điểm: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Khuyết điểm: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.