Crowne Plaza London Docklands

The breakfast was very nice and the rooms were clean and comfortable.

The pool was a lot smaller than I imagined from the pics, it was made smaller with 3/4 of the pool being taken up by external classes during the kids swim times. The classes ended shortly before the kids swim times finished and then had 3 separate staff members come and tell me that we needed to leave. This really soured the stay.

Our room was upgraded to a large suite room which was lovely and spacious, the view from the room was very nice. Lovely sauna (would be better if they were unisex as men/women have separate ones). Breakfast was delicious. Hotel staff sent us a cupcake and a card for our anniversary which was very sweet. The jacuzzi is nice.

Would be better if gym sessions/pool classes wasn't running at the spa swimming pool as it gets too crowded and and noisy, not good for relaxing. Our towels had a few dark yellow stains on them upon arriving so we didn't use those ones. The floors could be much cleaner, they definitely need to be cleaned thoroughly since its all carpet across the whole room and we could see a lot of hair/dust floating on it. Breakfast area felt very cramped because none of the windows were open, they closed them off with long curtains that stretched from top to bottom, it also blocks out the nice views and makes the room less aired out and dark - it is as hot as it is anyway with all the hot food/drinks. I went into A&E a few hours after we checked out of the hotel as I felt that I had a tight chest and found it hard to breathe. I was told by doctors that this could be due to a chest infection which can be caused by faulty (dirty) air conditioning units of large buildings e.g. hospitals/hotels. Bacteria can survive in warm, moist, air conditioning units and if present can cause an outbreak of the disease. I believe that air conditioning units in this hotel should be cleaned as we kept it on for the whole length of our stay and this was the cause of my illness.