Bayswater Inn

Nothing, that's why I left after the first day of a 2 day booking.

The bed was very creaky and changed rooms where the bed was the same also the bathroom lock was broken and the ventilation for the bathroom wasn't working. During the night 02:00, the security roode was extremely rude towards my guest and when I came down from my room to sort out the issue the security threatened to kick my guest and I out at 02:30 in the morning. This was all on the first night. There was no manager to speak to the next day and we left. I am so disappointed and disgusted with my stay that I am asking for a part/full refund. Please can booking.com help.

Used to be higher standards 3 years ago. New management or owners if they have changed have cheapened it and the manager is quite aggressive and unfriendly as if it is his hotel. I first asked for a bath and was told they would do so and try not charge me extra. Then the manager told me they had no bathrooms in hotel. I accused him of lying but he said he was telling the truth. The only good things I got was the price but the service rubbish. Need more Europeans on front desk with proper European hospitality training.

1 or 2 staff members