Khách sạn ở Los Angeles nằm gần GRAMMY Museum at L.A. LIVE

Ưu điểm: Cleaned room with dog inside. Offered a dog bed. Friendly staff.

Khuyết điểm: Plugs to charge devices didn’t work on one side. Light controls hard to figure out. Potatoes were charred to a black crisp. Valet phones didn’t work.

Ưu điểm: Rooms are cool, looks nice overall.

Khuyết điểm: I chose this place in large part because it had a rooftop pool in downtown LA. The Sunday after we stayed there we tried to use the pool at 12pm but all the lounge chairs were put away or closed off and removed from the pool. We were told because of a pool party at 4pm no lounge chairs could be out by the pool and needed to be held for it. When I asked if we could use just 2 to hang by the pool for 1 hour and that I would pay, they said they would check with their manager. I waited about 30 minutes for that person to get back to me then saw them walking by doing something else with no manager in sight or answer. We split and went home. Also, purchased room through Kayak paid the additional amount to get breakfast included. Ordered from room service and told them we had that deal. They delivered breakfast and charged us. When I spoke to management they said that I needed to go to the restaurant to order the breakfast that I paid for through the Kayak reservation. When I told the manager we let them know about it when we ordered room service on the phone and they never told us we had to go down to the restaurant, she referred me to bring it up with Kayak. Service is absolutely the worst considering the inflexibility on food ordered from the same cooks and bait and switch on a pool amenity that you can't you because of a party in 4 hours.

Ưu điểm: Clean, big room, i especially enjoyed the remote heater function it was my favorite room amenity.

Khuyết điểm: My first night, I awoke at midnight to a very loud fire alarm which was blasting in my room through a speaker. I walked down 17 flights of stairs and only when I got to the first floor an employee brushed it off and said it was a false alarm. The second night, same thing happened but this time it was a 3am fire alarm. I was wide awake, heart racing for hours, I didn’t get much sleep between both nights. They did, however, comp my room service so that was attentive and a nice gesture. I appreciate them doing that without me having to ask for things in return to make it better. Sleep is the main purpose of my hotel stay and if you can’t get a good nights sleep, why am I even there? It just really left a bad taste for me, even though the staff and hotel was perfect. Not sure I’d go back.

Ưu điểm: Loved the comfortable bed, friendliness of staff, and especially the convenient courtesy car! While I normally use Lyft or Uber, I actually found the courtesy car faster and the drivers more knowledgable about the area. I tried both Lyft and Uber and both drivers took long and got lost. If you are here on business, the courtesy car is the way to go, especially as the drivers know the area well, especially the places you need to get to quickly for work.

Khuyết điểm: Lack of spa facilities. I booked a facial with the Omni Spa expecting there to be actual spa facilities since the price of a facial was as high as any resort spa (sauna, steam room, jacuzzi, waiting room with tea and snacks) but there was none of that. I went down early to the spa area and was told to just come a few minutes before my appointment (there is no where to really hang out for an extended period). The pool outside was uninviting as it was drizzling. And there was just the fitness room down there and a small waiting area for the spa treatment rooms. The facial was very good, but I was just surprised/disappointed with the "spa" area.

Khuyết điểm: The customer service was amazing. We had an amazing time on our trip. We'll definitely be back.

Ưu điểm: The area was really nice. Lots of good eating options nearby. Gym was nice, clean, new equipment.

Khuyết điểm: I got a 5:00 am wake up call that I didn't request. The ottoman in my room was stained and sun-bleached.

Khuyết điểm: the check in staff was rude

Ưu điểm: Clean facilities.

Khuyết điểm: 1. Entrance loop is too narrow with too few valet workers. If they pull up your car, you will be at the back of the loop. You have to wait for half a dozen cars in front of you before you can exit! 2. Extremely uncomfortable beds that offer no support. 3. Staff manages tasks does not offer service level befitting the price of the hotel.

Ưu điểm: Location of hotel for what I wanted was good.

Khuyết điểm: Disappointed to pay for a 4 star hotel and get a 3 star room. I was at the omni for a meeting and extended my stay over the weekend. I was moved to a lower quality room and paid current hotel rates. David

Ưu điểm: The 48$ parking fee is simply outrageous.

Ưu điểm: Loved my stay at the Omni, it is one of my favorite hotels. I really want to continue to see all the different locations!

Khuyết điểm: I can't think of anything! Incredible stay.

Ưu điểm: Look of hotel

Khuyết điểm: Location a bit far from things to do.

Ưu điểm: Comfortable, quiet, accommodating, responsive, beautiful, safe Interactive and professionl staff Many shopping and dining amenities within easy walking distance A fantastic stay

Ưu điểm: Nice lobby, location, staff. Ordered room service, burger was pretty good. Felt like I was in a clean place.

Khuyết điểm: It was a bit too expensive. There's not much to do near by. Valet was ridiculously priced. And yeah that's all..

Ưu điểm: Cleanliness, the staff, facilities, bar, restaurant, the location!

Khuyết điểm: Mostly great experience! A couple of odd related employee related service issues but no big deal!

Ưu điểm: Everything was beautiful. From our rooms, it is worth upgrading. To the rotating lounge to get a full view of the city. There was something to do all over the hotel. We only left to go to the NBA game! Food, entertainment, night life. The Westin Bonaventure has it all.

Khuyết điểm: Wish Starbucks carries their normal breakfast items.

Ưu điểm: There is no other hotel in the world like the Westin Bonaventure.

Khuyết điểm: "Complementary" wi-fi wouldn't let me connect under any circumstances! Very frustrating when traveling for business and connectivity is an essential need!!!

Ưu điểm: Views were perfect, great dining, walking distance toetro

Khuyết điểm: Can be confusing when walking around, a little pricey on the breakfast, but the food was great,

Ưu điểm: Very beautiful, cool building. Room was very comfortable. Great view of the city.

Khuyết điểm: Not really near any tourist locations.

Ưu điểm: Very luxurious when walking in.

Khuyết điểm: Room looks clean but there was dust in bathroom and I saw fingernail inbeteen bed and nightstand. Phone was not plugged in and did not work

Ưu điểm: Everything sense I checked in the stuff was helpful and very nice I was there for my birthday weekend and they just made it awesome.

Ưu điểm: Cool building, nice facilities. The view is amazing and the location is a short ride to good food areas like Little Tokyo.

Khuyết điểm: Bathroom was tiny, there was a small piece of gum stuck on the carpet in my room.

Ưu điểm: Great place. I like the Ace. Cool rooftop bar. My only hang-up is that there was some serious construction outside. I would have liked to have known this ahead of time. I'll definitely go back after the construction is finished.

Ưu điểm: everything besides the noise

Khuyết điểm: i stay at this place alot and most rooms i've been to are subject to alot of construction noise. such a bummer....

Khuyết điểm: Staff was wonderful

Ưu điểm: Hotel itself is beautiful, rooftop bar is pretty cool, attached to wonderful Theater.

Khuyết điểm: Looks like a broke New York hipster's studio apartment. All unfinished concrete and the bed looks and feels like a futon. Parking is an extra $38. Only stayed here for convenience to theater. Absurd for the price.

Ưu điểm: The restaurant was great. The beds and linens comfy. City feel is exciting.

Khuyết điểm: If you have an eastern facing room I hope you are a morning person.

Ưu điểm: Delivered stylish service and amenities without sacrificing the professionalism of a traditional hotel. Downstairs restaurant particularly good.

Khuyết điểm: No closing door on bathroom is highly awkward. Not cute if someone joins you in your room.

Ưu điểm: Cool design, decor, art vibes , amazing bathroom

Khuyết điểm: Weird smell in the room, unstylish blanket on bed

Ưu điểm: love the food and the staff here! room was clean and efficient!

Khuyết điểm: The room was small for the price, and the hallways need new carpet already, also the common area walls could use some fresh paint. Not a deal breaker, but for $300 a night these items should be relatively perfect.