Y tế và an toàn
Dịch vụ và tiện ích
Trợ năng và tính phù hợp
Đa phương tiện và giải trí
Những việc nên làm
Đỗ xe và phương tiện giao thông
Không gian làm việc
Hợp với gia đình
Khuyết điểm:My first night, I awoke at midnight to a very loud fire alarm which was blasting in my room through a speaker. I walked down 17 flights of stairs and only when I got to the first floor an employee brushed it off and said it was a false alarm. The second night, same thing happened but this time it was a 3am fire alarm. I was wide awake, heart racing for hours, I didn’t get much sleep between both nights. They did, however, comp my room service so that was attentive and a nice gesture. I appreciate them doing that without me having to ask for things in return to make it better. Sleep is the main purpose of my hotel stay and if you can’t get a good nights sleep, why am I even there? It just really left a bad taste for me, even though the staff and hotel was perfect. Not sure I’d go back.
Khuyết điểm:I chose this place in large part because it had a rooftop pool in downtown LA. The Sunday after we stayed there we tried to use the pool at 12pm but all the lounge chairs were put away or closed off and removed from the pool. We were told because of a pool party at 4pm no lounge chairs could be out by the pool and needed to be held for it. When I asked if we could use just 2 to hang by the pool for 1 hour and that I would pay, they said they would check with their manager. I waited about 30 minutes for that person to get back to me then saw them walking by doing something else with no manager in sight or answer. We split and went home. Also, purchased room through Kayak paid the additional amount to get breakfast included. Ordered from room service and told them we had that deal. They delivered breakfast and charged us. When I spoke to management they said that I needed to go to the restaurant to order the breakfast that I paid for through the Kayak reservation. When I told the manager we let them know about it when we ordered room service on the phone and they never told us we had to go down to the restaurant, she referred me to bring it up with Kayak. Service is absolutely the worst considering the inflexibility on food ordered from the same cooks and bait and switch on a pool amenity that you can't you because of a party in 4 hours.
Nhận phòng/Trả phòng
|Nhận phòng bất kì lúc nào sau 16:00, trả phòng bất kì lúc nào trước 11:00|
|Chính sách huỷ đặt/trả trước sẽ khác nhau tuỳ loại phòng và nhà cung cấp.|
Hotel Indigo Los Angeles Downtown nằm tại 899 Francisco Street ở Downtown Los Angeles, cách trung tâm Los Angeles 4,8 km. STAPLES Center là thắng cảnh gần nhất so với Hotel Indigo Los Angeles Downtown.
Giờ nhận phòng là 16:00 và giờ trả phòng là 11:00 tại Hotel Indigo Los Angeles Downtown.
Có, Hotel Indigo Los Angeles Downtown có đường truyền Wi-Fi miễn phí.
Không, Hotel Indigo Los Angeles Downtown không có bãi đỗ xe miễn phí.
Không, Hotel Indigo Los Angeles Downtown không có dịch vụ đưa đón sân bay miễn phí.
Hotel Indigo Los Angeles Downtown cách Hawthorne một quãng 15,2 km. Hotel Indigo Los Angeles Downtown cách Santa Monica một quãng 17,6 km.
Có, Hotel Indigo Los Angeles Downtown là khách sạn phù hợp với thú nuôi.
Có, Hotel Indigo Los Angeles Downtown có hồ bơi trong khuôn viên.