Port View City Hotel

The staff was friendly. Breakfast was okay.

The single room with balcony was a narrow room with a bunk bed. The balcony was open at the back side to the staircase, the front side was closed - it actually wasn’t a balcony. The air conditioning was old and very loud.

Value for money

Cleanliness

The night and day reception staff, although they did little to acknowledge my booking (showed my confirmation of rooms), were accommodating and helpful in a couple of requests we made eg arranging a Colombo tour and packed lunch for my mum to eat on the train to Kandy. Regardless of room confusion, staff were welcoming.

Booked 2 rooms in early January with balcony but got 2 standard rooms. Safe was not working in either rooms. AC also not working properly in one. Rooms got hot and uncomfortably stuffy. Area good with the market but did not realise that everything closes at 8.30 or 9pm including hotel restaurant.Did find the one local restaurant round the corner which kindly fed us as it was getting ready to close. We had arrived at the hotel at 8pm after a long flight and needed to eat. Couldn't find open grocery to buy water.