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Comfortable beds, upgrade since ran out of 1 bedrooms, cheap price for temporary stay!
Sketchy area and people staying, broken tiles and shower didn't work.
Loved the Queen Bunkbed Room!
We were a family traveling cross country with our 6 kids. This was perfect for us, clean very comfortable room with two sets of queen bunk beds! We slept great, ate a delicious hot breakfast, and were out the door by 7am!
It was clean, for the most part. The front desk staff told me where to park the company truck, so that they could see it on their security cameras.
The fact that I need to park the company truck in front of the security cameras so that it would be safe. The rooms looked clean with the exception of the couch which was covered in nasty looking stains. The place is cheaply built and poorly maintained, it is just worn out. I did not feel, as there were drug dealers outside my window selling drugs until late at night.
Horrible guest service.
Everything, customer service is horrible. Tamara on the front desk has the worst guest relations/customer service I have ever encountered. I rented 2 rooms for 2 nights for my family, 5 of is traveling, and it was horrible. The rooms are old, unrepaired water damage and just "icky". The breakfast attendant must truly hate her job because she treated everyone with as much disdain as possible. I will never stay here again and I would caution anyone looking to stay here as well. August 12, 2016.
Neighborhood was not nice. Never felt safe. Would.
Pool, but there was cars pulling up and bringing people that were not staying there in.
Safety, neighborhood, quality.
Generally a good stay, but no 3 1/2 star location
Staff was friendly and accommodating, and the room was clean. Crib brought in for baby right away. Bathroom was well-kept. Hot tub and pool were busy, but generally in good shape.
Room was old, where A/C had a little bit of musty smell. Shower fixture was older and the hotel in general looked dated. Some part of the hotel grounds and hotel itself were dirty/grimy. Could not be convinced this was a true 3.5 star hotel.
I made reservations at the wrong Hawthorne. I called the Hawthorne on Hamilton Rd. To make reservations for my son to spend the night alone. The person I spoke to said because I wouldn't be spending the night I had to make reservations with Priceline. I booked the hotel in N Cols by mistake so I called Priceline and they said given my circumstances the hotel may issue me a refund. So I called and asked for the manager. The female I spoke to on Sunday June 12 was condescending, rude and extremely mean. I don't think I have ever spoken to anyone working in the customer service field this horrible. She could have said, I'm sorry but I can't refund your money but I felt like she was a gift with me and she told me she wasn't going to refund my money and hung up on me. My son was literally in Columbus, without a car and no transportation so I called a friend of mine who drove 3 hours to get my son, pay for his hotel, and make sure he was safe. I also want to add I checked on Facebook and the reviews for the Hawthorne North Columbus are atrocious and I know why first hand. The female should not work with people. She made me cry I was so worried about my son. Thank God there are decent people out there. She is not one of those people.
did not feel secured. I will never go back there.
Dirty and Poorly Maintained
Suite was large and perfect for a 3 generational family including the family dog.
The suite was poorly maintained, mold on the ceiling in the shower, front door didn't want to close well, there was grease and stains on the wall next to the stove, grease and dust on top of the refrigerator, ice maker made very little ice over the 2 dsys we were there. Trying to get clean towels was a chore, the staff acted as if we were going to steal them and everything else that wasn't nailed down. The other guests were great, the staff, not so much with the exception of Tamara at the front desk - she was great!
The carpet was so dirty it turned my feet black.
Quiet room with kitchen and frigerator
Workout room was dirty. The physical exterior needed paint and the deck needed updating
Polite And Clean But In Need of Repair
My original room was not to my satisfaction but the staff was very polite and accommodating and quickly fixed the problem and got me into a different one. The grounds were beautifully kept and the hot breakfasts and promotional complimentary dinner were great perks.
The rooms are old and in some need of repair but they are clean enough and very roomy making this hotel a great value.
Tọa lạc ở Columbus, Hawthorn Suites by Wyndham Columbus North gần sân golf, cách Sân vận động Mapfre và Hội chợ Bang và Trung tâm Triển lãm Ohio 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
dựa trên 505 đánh giá
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