Hangzhou Xinqiao Hotel

“The staff went beyond themselves to help me with whatever question/request I had, even after checking out. Really top class service in an extremely busy hotel! The location is incredible too, just 5 minutes walking from the West Lake and right next to Hangzhou's shopping district, so many different food choices!”

“Location was good - that is what you are paying for. Close to west lake. In a retail district. Starbucks, Pizza Hut and Costa coffee across the road if desperate. Enough English spoken for it to be manageable”

“Nearly beside the Westlake.”

“Receptionist could not find Our hotel.com booking. But after some minutes they find an English spoken woman among them, - and she was very polite. Without any booking, we got upgraded rooms, and breakfast included. For the booked price. Best With the hotel is the West Lake overlooking terrace on 10th fl. And the fact that it is only small walk to West Lake , - and to Shopping street/ Malls.”