Blaumar Hotel

Great location

Unpleasant staff, very rude, general manager was awful. Hotel room was filthy, broken balcony door, broken hairdryer, wouldn't change our bedsheets, stating they change the bedsheets every 4 days! Reception were awful Check in waiting time was outright silly and there was no queue. General manager kicked a woman out of the hotel in the middle of the reception area for taking a yogurt out of the breakfast buffet... Stated it wasn't a supermarket... This experience was probably a once off but if you want to avoid having a disastrous experience in Salou I would highly recommend you seek accommodation elsewhere. AVOID AVOID AVOID

Pool was ok

Price of room was not justified for the quality of the room - paid for a superior room as from photo advertised but the room was not superior total disappointment really feel price for room was incorrect Customer Service was terrible- reception always busy so difficult to book taxis or raise issues Staff didn’t care about issues raised. Total lack of customer service. My room was dirty on arrival and maid had to come & reclean. Air conditioning unit held together with masking tape ! 2 engineers couldn’t fix and reapplied more masking tape ! Definitely not a superior room or 4 star ! Really bad experience for €180 a night- get 4 star in London and better quality Pool bar slow - served coffee and food first then took drinks orders - stood with 6 people once just tryinto order cold drinks - would never return one of the worst hotels holiday experience in years!