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Except for Daniel rest of the staff is not trained to dael effectively with overseas visitors.
no windows in our rooms! nobody made-up our rooms during 4 days! there i no wifi upeer then 3 floor!
I am inside petaling street.... More time to do window shopping
Never do housekeeping
Large, airy & attractive modern lounge area + comfy beds. Smiling receptionist!
Beds in room are more than adequate for 2 adults & 2 children aged 3 & 8 so shouldn't make guests book/pay for the extra bed. It wasn't ready upon checking in but receptionist advised it'll be done, was left at door without further instruction so we were confused & rang 3 times to chase it up. Only being answered abruptly - no "hello" to start & "bye" to end the conversation but said sorry & slammed the phone down. Knocked by a cleaner who pushed the bed into the room & left with no words so we took that we had to do the bed up ourselves, which we weren't pleased with. Not happy with shower room as no curtain or door to stop it wetting the whole room. Hotel marked as 3*** probably in Malaysian standard but not the western 1 I'm afraid!
Really good location, just 1 minute from chinatown but the street is not busy.
Wifi is only in the first and second floor. And there are only 3 room with window in each floor. And some of them are family rooms, so is very dificult to get a room with wifi and window at the same time
I liked the location, at the edge of China town. Just 200 m from monotrail station, 2 stops to down town, 2 stops to central rail way station, few hundred meters from central market etc...
Room may be small but cosy enough.
There is a persistent water problem whereby I could not take shower. It was really inconvenient. They should improve on their water problem. Besides, it could be noisy. I changed room 3 times for just a two-night stay! Horendous!!
Hotel only provide towel & soak. Non smoking area but someone still smoking.
Is near to shopping.
Friendly staff on the desk and the ease with which everything was taken care of. There was no pressure or thought of being ripped off.
The one minus was that when trying to get a taxi to leave after our stay they ordered a taxi which refused to use a meter and we saw one of the lesser staff recieve money from the driver for calling him... other than that perfect
Secure, quiet, friendly staff
The dust near the windows and curtains. Difficult to locate this hotel.
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