Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay đến Kuala Lumpur
Mùa thấp điểm
Mùa cao điểm
|Tháng Mười hai|
Giá trung bình cho khứ hồi
Giá tốt cho khứ hồi
Giá tốt cho một chiều
KLM, Malaysia Airlines và Oman Air đã miễn trừ phí thay đổi vé và phí huỷ vé cho các chuyến bay đến Kuala Lumpur. Hãy xác nhận các chính sách trên website đặt chỗ.
|Các chuyến bay từ Hà Nội||3h 35m|
Vé bay rẻ nhất đến Kuala Lumpur từ Việt Nam trong 72 giờ qua là vé một chiều có giá 1.173.223 ₫ và vé khứ hồi có giá 10.190.936 ₫ ở đường bay từ Hà Nội đến Kuala Lumpur. Tuyến phổ biến nhất là tuyến từ Hồ Chí Minh đến Kuala Lumpur và vé rẻ nhất tìm thấy cho tuyến này trong 72 giờ qua là vé khứ hồi với giá 3.565.678 ₫.
Nói chung từ Việt Nam, British Airways, Etihad Airways và KLM bay nhiều nhất đến Kuala Lumpur.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Kuala Lumpur.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Kuala Lumpur có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Kuala Lumpur với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Kuala Lumpur trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
Ưu: "I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally"
Khuyết điểm: "The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms"
Ưu: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Ưu: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Khuyết điểm: "For a premium economy service, it was really good."
Khuyết điểm: "No complain . It’s singapore airlines and not dirty air India or jet Airways"
Ưu: "crew were very friendly and helpful. flight was one of the best i’ve had"
Khuyết điểm: "boarding at sydney was very confusing"
Khuyết điểm: "Delay could be complimented by faster speed"
Ưu: "Great crew and cabin!"
Khuyết điểm: "Meals were just ok"
Ưu: "Friendly crew and spacious."
Khuyết điểm: "Food could be better"
Ưu: "Cabin crew knew how to work."
Khuyết điểm: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Khuyết điểm: "2.5 hour delay"
Khuyết điểm: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
Ưu: "Generally good Flight was operated by Silk Air"
Khuyết điểm: "Entertainment score is not meaningful because of the short flight time."
Khuyết điểm: "N/A"
Khuyết điểm: "The toilets were a little unsanitary."
Ưu: "Good air line. Threat you well, enough food very good service."
Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"
Ưu: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Khuyết điểm: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"
Ưu: "Boarding was good and the flight time was shorter than expected."
Khuyết điểm: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"
Ưu: "Excellent attention to service and comfort."
Ưu: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Khuyết điểm: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Khuyết điểm: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."
Khuyết điểm: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Khuyết điểm: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Ưu: "Amazing service!"
Khuyết điểm: "N/a"
Ưu: "Great service and comfort."
Khuyết điểm: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Ưu: "The seat is good. Entertainment is good."
Khuyết điểm: "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."
Khuyết điểm: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Khuyết điểm: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Ưu: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Khuyết điểm: "Nothing bad to say about this flight. Great airline."
Ưu: "crews were helpful"
Khuyết điểm: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
Ưu: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Khuyết điểm: "Nothing to mention, all was good"
Ưu: "I liked there was an opportunity to bid on an upgrade"
Khuyết điểm: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."
Ưu: "Excellent service & comfort"
Ưu: "smooth service with refreshments"
Khuyết điểm: "No working seat audio"
Ưu: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Khuyết điểm: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
Ưu: "The service and the flight to and from Narita Airport."
Khuyết điểm: "Crew"
Ưu: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Khuyết điểm: "Nothing....."
Ưu: "the flight time was quick , by the time you took off you practically were preparing for landing"
Khuyết điểm: "nothing disappointing"
Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"
Ưu: "Personal TV"
Ưu: "Great service with a smile and can do attitude"
Ưu: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."
Ưu: "No fuss flight but lacking that something extra"
Khuyết điểm: "cramped uncomfortable seats freezing cold in the plane"
Ưu: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Khuyết điểm: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."
Ưu: "Seating space was very good. Meals terrific"
Khuyết điểm: "The websites should be improved that allow users to login."
Ưu: "Crew was very good. The food was better than most."
Khuyết điểm: "The toilets should be checked for cleanliness more often, and supplies replenished."
Ưu: "Movie selection was ok"
Khuyết điểm: "Ran out of meals offered me crackers and bread boarding was a mess long delays I will never fly Philippines airline again!"
Ưu: "yes the crew are good and accomodating"
Khuyết điểm: "hoping the seats can adjust a little bit more to recline"
Ưu: "Free space"
Khuyết điểm: "Layover switch"
Khuyết điểm: "From worst to worst."
Khuyết điểm: "Check in at NAIA very slow with little information available, could not check in online 3 flights were boarding, same gate same 1 hour time period, confusing when Bangkok flight was boarding, boarding was also stopped due to a flight arrival Child in seat behind kicking/shaking my seat - no help"
Ưu: "Great Flight Crew very Pleasant"
Khuyết điểm: "It was a small plane but comfortable and comfortable flight"
Khuyết điểm: "PAL is literally never on time. The terminal process was absurd - 300 person line to check in and print a boarding pass. Then it was 1hr late to boars and then >90 mins waiting on the tarmac. Just a terrible on-time performance and inconvenient process that is typical of PAL"
Khuyết điểm: "My first flight was delayed by 2 hours, so I didn’t make it to my connecting flight. The airline put me on the next available flight, but that one got delayed too. As a matter of fact, I’m still sitting on my connecting flight waiting to take off and I boarded an hour ago."
Khuyết điểm: "Food was alright but could have been better."
Ưu: "Flight is amazing, sacious seats and best quality entertainment. Most importantly only airlines to give inflight free wifi"
Khuyết điểm: "Airport crew can be better trained. They have 2step interview process about my travel which is annoying and irrelevant."
Khuyết điểm: "We were left behind because of the long line and slow service. On top of that, they open all our eight luggages that made four of us missed our flight and the rebooking fee is too expensive. We'll never fly with PAL again. It cost us a fortune because of their poor customer service."
Ưu: "plane and crew"
Khuyết điểm: "mla airport is at its worse"
Ưu: "Entertainment was good... boarding was good."
Khuyết điểm: "Totally uncomfortable.... big guy had his legs almost on top of mine under the seat in front of me. He was so wide, his shoulders and arms were on top of my chest at some points of the journey. Bigger people should not be able to buy coach seats. They should have size and weight restrictions."
Ưu: "Food voucher nice"
Khuyết điểm: "Delay last min gate change when they knew earlier Boarding not orderly"
Ưu: "The service of Philippine Airlines have greatly improved. I have flown over 20 international airlines like Singapore Airlines, Thai Airways, Etihad Airways, British Airways, Lufthansa Airways, JAL, ANA, EVA Air, Korean Air, ASIANA Air , LAN Chile, Cathay Pacific, Qantas Airlines to name a few. And these airlines gave good service. The service of Philippine Airlines is good. They just need to add movies in all the regional flights ."
Khuyết điểm: "The airlines need to add videos and movies. Without it, the airlines is like flying in the JURASSIC era!"
Khuyết điểm: "Smooth flight and friendly crews."
Ưu: "The crew was fabulous!"
Khuyết điểm: "My bag is lost- still lost - third day in Bangkok!"
Ưu: "Aside from the scare of not making my flight because it was overbooked. I think the boarding process could have been a little more efficient. The staff are amazing as always which is why PAL is my preferred airline when traveling to and within Philippines."
Khuyết điểm: "Since I have pretty broad shoulders, it’s difficult to sleep in the isles. Not to mention the multiple babies crying. Outside of that, everything was wonderful."
Ưu: "Crew and check in were very accommodating to our family with two small children."
Khuyết điểm: "Food served did not have any vegetarian choices."
Ưu: "Flight started out by being delayed. I thought we would be delayed at least one hour plus. Did a great job delay time was only 30 min. Then everything was seamless. Great job of getting us to our destination on time."
Ưu: "Boarding was quick and efficient."
Khuyết điểm: "The seats were uncomfortable and small. My knees were in the seat in front of me the entire thing. I was in a middle seat and was elbowed by the guests on either side of me. Luckily, they were nice. The flight attendants were really unorganized during meal service. Some people had no drink until after their meal. The food was average. They played Infinity Wars, which was cool, but you had to watch as people get in get up and move around."
Ưu: "Flight was fine and food was adequate."
Khuyết điểm: "No entertainment options for the three and a half hour flight. No tv or music available. Arrived in Bali 12:40 am. Very early and wasted hotel cost for arrival time."
Ưu: "Flights were ontime, excellent customer service from gate staff and fligh attendants."
Ưu: "Smooth flight"
Khuyết điểm: "Boarding was disorganized. No priority boarding for business class passengers. Same thing happened on disembarkation in Manila. Crew didnt control the traffic flow going out from a single exit door."
Khuyết điểm: "Flight delays several hours. Its a very terrible flight. No apology from airlines company too."
Ưu: "Excellent service. On time departures and early arrival."
Khuyết điểm: "No entertainment in flight. Older plane."
Ưu: "The service is good"
Khuyết điểm: "Usual"
Ưu: "We were led to board the aircraft early but ended up sitting inside the plane for half an hour past our scheduled departure time to await boarding of other passengers connecting from other flights."
Khuyết điểm: "Long wait time inside the aircraft past the scheduled departure time to await other passengers connecting from other flights."
Ưu: "Friendly crew. Nice plane. They fed us even though it was less than 2 hour flight."
Khuyết điểm: "Delayed flight, late take off. Chicken nuggets I had we're bland."
Ưu: "On Time. Courteous crew, great service"
Khuyết điểm: "Comfortable seats, good food, decent wines, inexpensive tickets"
Ưu: "The food"
Khuyết điểm: "Very rude employees"
Khuyết điểm: "The flight attendants weren't moving fast enough The orange juice they gave me was bad (stale) - seemed like it's already past it's expiry date"
Khuyết điểm: "Nearly threee hour tarmac delay. Every time I fly with them there is a horrible delay."
Ưu: "The ipad loaded with movies and magazines"
Khuyết điểm: "The food needs improvement"
Khuyết điểm: "it is the worst airline I ever fly."
Ưu: "On time! Good for Manila"
Khuyết điểm: "PAL app didn't work. Put in screens!!"
Khuyết điểm: "Put us on separate seat...we should seating close"
Ưu: "Entertainment, Meal options, Baggage Allowance, Plane."
Khuyết điểm: "Slow check in, strollers can't be taken to the plane and are not left outside the plane at arrival this is extremely inconvenient for families with small children. The website is useless. You cant check your reservation or select a seat until 24 hours before your flight."
Ưu: "Flight was on time..staff was courteous"
Khuyết điểm: "Good was ok"
Khuyết điểm: "Don't delay the flight"
Khuyết điểm: "Mechanical difficulties. 9 pm delayed then new flight next day around 10/11am"
Ưu: "Very attentive"
Ưu: "I could really feel the heart of the Filipino"
Khuyết điểm: "The crew"
Ưu: "Comfortable seat."
Khuyết điểm: "Dessert"
Khuyết điểm: "Why do we have to buy water? It's just water!"
Khuyết điểm: "Excellent staff. Very service oriented. I would fly them again. Good as well."
Ưu: "The crews are nice."
Khuyết điểm: "The plane was shaking and gave me nauseas"
Khuyết điểm: "Vegetarian Food need to be Improved...."
Ưu: "Smooth process all the way from check in to seating to disembarkation"
Khuyết điểm: "none"
Khuyết điểm: "Toilets should never be wet."
Ưu: "The hospitality of the staff Smooth sailing process"
Khuyết điểm: "The food and the seats and leg room is too small especially for larger people"
Ưu: "Hard landing which gave passangers a shock."
Khuyết điểm: "Food Seats cramped"
Ưu: "Food provided in Mumbai to KL flight was satisfactory."
Khuyết điểm: "In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder."
Ưu: "None that I like!"
Khuyết điểm: "Flight delayed coming in therefore late departure of over an hour! My outgoing flight was also delayed that I missed my connection at Kuala Lumpur and was put on next flight 4 hours later arriving into Singapore around midnight!"
Khuyết điểm: "Delayed again. 5 flights of people crammed in gate area 81 - 84. Ridiculous"
Khuyết điểm: "Quick transfer"
Khuyết điểm: "Old plane"
Ưu: "food was good and overall good economy class flight"
Khuyết điểm: "distance between rows seems shorter than other airlines such as Emirates"
Ưu: "The cabin crew and this was the only flight that reflects the correct boarding gate on my boarding pass."
Khuyết điểm: "Incorrect information of boarding gate."
Khuyết điểm: "Toilet was not cleaned."
Khuyết điểm: "Nothing"
Ưu: "There was not much entertainment for kids .. and a"
Khuyết điểm: "Food was not at all good.. there was not any food at dinner for vegetarians and also for breakfast"
Ưu: "Service, free drinks, decent entertainment selection, and the food was actually a little better than edible, the best airline food Ive ever had (I haven't flown many long haul flights)"
Khuyết điểm: "People don't stop growing at 5'8. There are people taller than that, in fact quite a lot of people are taller than that. So much in this world is made without this consideration in mind. I'm 6'1, I shouldn't have to pay hundreds more just so I have enough legroom. And I don't mean enough to swing my legs about as much as I want, just enough to be comfortable. This isn't essential on short flights, but just seems cruel to taller people on long flights."
Ưu: "The crew were friendly although some of the announcement was not clear."
Khuyết điểm: "We had bad experience with the airline because our luggage was not to be found at Langkawi airport and we had make a report. Fortunately about 8 hours later our luggage was sent to our resort which we stayed. (we arrived Langkawi airport around 3pm, we were told by the officer that our luggage will be sent to our resort at 7pm but it came at 11pm instead) The snacks could have been better. Besides the salted peanuts, it would be better to add biscuits or a slice of cake. The orange juice is good but maybe if we are given choice of warm drink (tea or coffee) it would be great."
Ưu: "I like their timely service and cleanliness."
Khuyết điểm: "Nothing"
Khuyết điểm: "Very uncomfort flight, very bad timing, Food is not good"
Ưu: "Nothing remarkable"
Khuyết điểm: "Nothing unremarkable"
Khuyết điểm: "Transfer from domestic to international terminal in KL was slow as only 1 customs officer was working"
Ưu: "Food, entertainment, staff and confort all up to the usual MAS standard"
Khuyết điểm: "Plane was 45min late departing and I was meeting my partner connecting in KL. There was supposed to be a 2 hour layover - instead we almost missed my flight. Fortunately, he was able to hold the plane and I made it. My baggage didn't though - and was only delivered to the hotel at midnight after a convoluted process claiming it at Tan Son Nhat Airport. Not really good enough given we paid extra in order to be able to travel together. Pick up your game MAS - 2 planes out of the sky and you won't regain customers like this!"
Khuyết điểm: "I fell asleep during the meal serving. Instead of waking me up or putting my meal on my tray, it wasn't served at all."
Khuyết điểm: "On both flights, i did not get the seats i had specifically booked..."
Khuyết điểm: "Rude staff on ground and cabin crew. Delayed. Lost baggage. Terrible customer service. I would never fly again."
Ưu: "The staff is great"
Khuyết điểm: "We had to wait very long for take off"
Ưu: "They left on time"
Khuyết điểm: "Website is a debacle, asked to preorder meals for business but can't, can't check in on line, business menu was limited, what was on the menu wasn't offered. Seats are uncomfortable, short & narrow. In general for the amount of money paid for business, it's the worst yet"
Khuyết điểm: "No food, No entertainment"
Ưu: "The crew were reasonably friendly and our experience at check in was positive with an accomodating staff member."
Khuyết điểm: "Very tight seating with little leg room. Meal was forgettable. Only flight where seating wasn't changed from original booking."
Ưu: "The crews are friendly."
Khuyết điểm: "Foods was not good for my standard. Below average."
Ưu: "I liked the crew, very polite and helpful."
Khuyết điểm: "I did not like the fact that I could not check in on-line. This made that I missed half a night of sleep in Darwin because I had to check in at 1AM, flying at 4.10AM."
Ưu: "Nothing much"
Khuyết điểm: "It was freezing on the first flight and although I gave requested for a drink twice this was never brought to me. The Flight attendants were rude and not helpful."
Ưu: "On time departure, nice aircraft and entertainment."
Ưu: "Cabin crew friendly and helpful."
Khuyết điểm: "Red snapper was over cooked and rubbery. MH used to have great food. What happened??? IFE system was poor although flight was only over an hour in length - not a major issue."
Ưu: "The plane was decent. The offering on the IFE was a good mix. Food was ok"
Khuyết điểm: "The IFE froze. I alerted the crew but it took them nearly 1.5 hours to do a reset of the system. I barely managed to watch a movie and only managed that due to the fact that I had my own earphones. They collect their headsets way too early."
Ưu: "Short trip 50 mins"
Khuyết điểm: "our vegan food was not provided"
Ưu: "First experience with Malaysian. Really good. On time both boarding and take off. Food to my liking, perhaps spicy to others. Crew were polite and did their job well. Over all good and service and experience more than expected."
Khuyết điểm: "Was looking forward to see and experience new KLIA. Had heard about it, perhaps, 10-15 years back. Not that great, bit crampy. Open seating near gates is current style. Toilets are bad, truly Asian!"
Ưu: "The korean spicy chicken was delicious!"
Khuyết điểm: "The 2 male flight attendants who served our rows did not smile once. Very unfriendly and seemed like they just wanted to do the minimum. We were also extremely unhappy that during check in was advised that our seats were not allocated together when we booked the tickets together and are also Enrich frequent flyer members. We had to demand to speak to a manager for them to change our seats."
Ưu: "The seats are good recently"
Khuyết điểm: "Delayed for around 25mins. Boarding is getting worst recently; either chaotic or implementing the new stupid policy of boarding according to seat letters."
Ưu: "Nothing in particular."
Khuyết điểm: "Crew were not responsive, lacked initiative and had an upsetting attitude when serving. Food was stale, toilets had pee on the floor: Stewardess didn't bother to clean up, she just sprayed an air freshener instead."
Ưu: "Comfort ok"
Khuyết điểm: "I'm a 4 years Globe trotter Malaysia airlines is one of the worse companies I know my backpack new generation for great traveller by few months before at $600 form Kathmandu been torn up ( tear ) with shoes print on my backpack I'm not recommend this companies to anyone it was my first and last time I used ."
Khuyết điểm: "I received an eticket confirmation by email, but when arriving at the airport for checkin, Malaysian airlines did not have the ticket in their system"
Ưu: "Service and comfort"
Khuyết điểm: "Not on time"
Khuyết điểm: "The airline lost our backpack raincover and did nothing to help find place a claim"
Khuyết điểm: "MH 0178 to KL was late and I arrived to KL at 9.30am. My transit flight already gone and the airport crew directed me another gate and gave me a new ticket for MH 0717 at 10.40 am."
Ưu: "Crew always pleasant on this route."
Khuyết điểm: "This route used to have new planes with AVOD at each seat but the airline seems to have switched back to old planes which really should be kept for domestic sectors"
Ưu: "On time departure"
Khuyết điểm: "Bigger aircraft"
Khuyết điểm: "On time"
Ưu: "The flight i booked has 2 segments and both by Air Asia. However, when arrived in KL, i was forced to exit term"
Ưu: "Great experience"
Khuyết điểm: "Very specific about weight of bags"
Khuyết điểm: "this is the first international flight that charges you money for everything on board. hungry? purchase food. thirsty? pay for the water as well. even for the check-in luggage, you have to pay. so pay a little more and book a nicer-better airline. the crew is not professional and does not understand how to talk to clients properly. I am well aware of the fact that clients are often over demanding in the services they are being provided and rarely appreciative of the crew that does everything to make your journey pleasant. However on all the four Airasia flights from Delhi Kuala Lumpur Phuket, the overall attitude of the crew members was not nice."
Ưu: "Delayed 2 time"
Khuyết điểm: "Everything"
Ưu: "We arrived safe"
Khuyết điểm: "Left large with no explanation. Uncomfortable. No entertainment or free food. I mean none"
Khuyết điểm: "Was taken aback at the baggage fee and the low amount they give you - 12.5kg before charging is pretty low."
Khuyết điểm: "Always delay!!!!"
Ưu: "Where is my bag. Please find my bag because many thing inside it."
Khuyết điểm: "Fail tu makesure customer bag arrival safely"
Khuyết điểm: "It was a night flight. Inflight light was on almost throughout the entire flight."
Khuyết điểm: "The flight delayed for 6 hours and when we make inquiry they keep saying will update soon. On top of that, after informing that I'm vegetarian they still insisted me to take kfc. Ended up having wedges and bun."
Ưu: "Crews are ok in general"
Khuyết điểm: "I was detained at the ticket cutting counter because I carried extra plastic back for purchase at the airport. Apparently in HK they have absurd rules saying that you can only have 2 bags carry on. Any extra has to be charges. I never have that kind of rules before using Air Asia at the other country, especially we buy some presents at the airport. I end up throwing a few items away because I can't squeeze in everything in my carry on bag. I will no longer take Air Asia for the Hong Kong Route."
Khuyết điểm: "Worst experience. Flight delayed more than 4 hrs and staff. Couldn’t accommodate us. Please make announcement that names must be given to accommodate people if you guys going to place people in such a way. Do not make us wait and finally say no more flight. That’s absurd."
Ưu: "Captain address on delayed update and get free meal"
Khuyết điểm: "Initialy no staff at gate to update the delay. Passenger left wondering. Luckly received alert from Kayak.com on the delay. Received sms at 9.05pm after 1 hour delay from Airasia."
Khuyết điểm: "13 hour delay worst flight ever"
Khuyết điểm: "ドリンクの値段が高い"
Ưu: "Fuss free Friendly crew Pay for service"
Khuyết điểm: "Tight seats Food comes in small portions Website user experience"
Khuyết điểm: "Aircraft arrived slightly late"
Ưu: "Missed flight because the Air Asia app could not process my boarding pass. Had to leave my arrival Terminal 1 to pass through Immigration to reach Terminal 2 because Air Asia has no counter in Yerminal 1. All this led to a time consuming exercise and missed counter check-in time. Terrible experience."
Ưu: "BOARDING very smooth n fast...more importantly punctuation very good"
Khuyết điểm: "Value meal lousy (pocket pie)..both flight offer Same pocket pie,Rokki can't use at all..i notice cabin crew didn't check whether passengers apply seating belt at all."
Ưu: "The Aircraf was brand new"
Khuyết điểm: "Delay"
Ưu: "Good landing despite bad turbulence."
Khuyết điểm: "The flight was damn cold and freezing"
Ưu: "Awesome services - on the air and on the ground"
Khuyết điểm: "Can't think of any"
Ưu: "Nice clean plane and efficient staff"
Khuyết điểm: "We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight."
Khuyết điểm: "Delay"
Ưu: "Staff very helpful and knowledgeable... enjoyed my flight! Thank you so much!"
Khuyết điểm: "Nothing...everything was perfect!"
Ưu: "Plane was delayed twice and nothing was communicated. They where aware that we we missing our connecting flights and promised to give us accomodation overnight a KL. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. I after about an hour lining up to get a replacement ticket for the next flight (which took unnecessarily long considering they knew this was happening hours in advance), we went to the airport hotel which I would have booked if they had not lied to me to find that it was booked out."
Khuyết điểm: "An apppology for a start and hopefully some compensation"
Khuyết điểm: "Badly managed check-in queue even for online checked passengers doing bag drop - 3 hours before departure at NAIA 3. There was no announcement from airline staff or anyone for that matter at the gate that the plane will be delayed. Plane departed 2 hours late and sitting in the tarmac with poor cooling inside the plane. Badly managed budget airline."
Khuyết điểm: "Late. As always."
Khuyết điểm: "Staff."
Khuyết điểm: "No communication of baggage fees - desperate service"
Khuyết điểm: "Flight was delayed."
Ưu: "Very punctual departure and arrival."
Khuyết điểm: "Sadly, despite having printed our boarding pass we were.not allowed through security without a red stamp from Air Asia. This took.two attempts as they printed mine twice and not my husbands. Also check in counters had closed so we used the Sales counter. The staff forgot to give me back our passports and plastic pocket with all.our travel documents in. They were not very competent and not parrocularly polite. At no.point on the boarding pass did it tell us we needed a stamp from check.in. We had handluggage only."
Ưu: "Crew was welcoming and appreciative at start and end but that's about it... After announcement to prepare for take off... Two crew members passed the lady beside me with a big bag on her lap ... I had to ask another member passing for the 3rd time to advise her to store properly... This is needed for take off and caution as I was sitting beside her."
Khuyết điểm: "Did not like the boarding procedures... Needs a bit more organization for efficiency and that the passengers know where to go when... Hate change was done via word of mouth from other passengers... The que process was all together and no structure... Room for improvement is certainly there. Its a budget Airline so I'm not expecting food or entertainment. But I was majorly annoyed with baggage policy!! This was the most rediculous of all! I payed more for my bags to follow me than I did for the plane ticket?!?! I was trying tirelessly to add bags to my flight before hand but system gave errors etc and I even tried the live chat again errors so no choice but to do this at airport for a ridiculously expensive cost. I was not happy and will think twice about this. I even considered taking the later air Malaysia flight with my bags included. If I had only known :("
Ưu: "Cabin crew ok Check in online nice E-boarding pass nice"
Khuyết điểm: "Boarding by zone is not effective. Wifi in boarding room in jakarta was too slow"
Ưu: "I guess it's cheaper."
Khuyết điểm: "Carriage door was squeeking loudly when it was opened and closed before take off and after arrival. Gave me the creeps. Flight was delayed without prior notice."
Khuyết điểm: "Everything"
Ưu: "Nothing anymore"
Khuyết điểm: "Departed from KL with a carry on, never asked to weigh it or check its size. On the way back from Langkawi, I was asked to weigh the bag since they suddenly implemented a policy of no more than 7kg on board. Told the rude creature that it was ok when I left KL, he said: here in langkawi we are implementing the policy and have nothing to do with KL!! Was asked to check-in my bag, and paid RM79 for the extra 3 kilos. Never flying with them again."
Khuyết điểm: "Hot air-conditioning"
Ưu: "Not a lot"
Khuyết điểm: "Boarding was slow, and painful, even though I had checked in online.They charge for everything you take on board. Normally you can take a small suitcase plus rucksack, not so, there is a extra charge for the rucksack. On board I was sick and tired of listening to useless information in 3 different languages about duty free, meals, safety info that was repeated many times.. get on with the flight turn off the light and let people sleep!"
Ưu: "on time friendly staff KL is good airport easy to get through and in to town on the train"
Khuyết điểm: "even on buses in asia you are given drinking water pay for it here"
Ưu: "Everything went smoothly on this flight - couldn't ask for more! Checking in at Hong Kong airport was great and fast."
Khuyết điểm: "Not enough directions signage when arrived in KLIA2."
Khuyết điểm: "Twice in the same week that AirAsia cancel a flight. They are the worst company ever. When you ask them no one knows anything"
Ưu: "Just for budget flights"
Khuyết điểm: "Seats, boarding, delays"
Ưu: "We reached our destination"
Khuyết điểm: "When researching flights, I really wish AirAsia's procedures were spelled out. Having to pay for each checked bag and each kg over a relatively low allowance was extremely annoying. Even worse, each leg of the flight (due to a layover) required payment. In addition, paying for the seat, paying for peanuts and water?? Probably the worst was the air crew refusing to give a blanket to my freezing fiance without purchasing the pillow, blanket and eye mask bundle. Seriously?? Then towards the end of the flight, the crew walk the aisles holding alcohol and perfume trying to peddle their duty-free products on the plane itself. It was quite evident by this point that the competitve ticket price is a hoax, and all that they are interested in is getting as much money from you as possible. Unless I have no choice, I will never fly this airline again. Please, warn people of these practices BEFORE they purchase the tickets!!"
Ưu: "On time flight. Pleasant attendants"
Khuyết điểm: "I was charged $94 canadian to check one bag that weighed in at 10kg. I honestly thought the man at the desk was joking. After that he sneered at me and suggested that if I had not booked through Kayak and instead through the airline, that it would be a little cheaper. He then pushed me to hand over my credit card so he could charge me. From then on all I have to say is that the planes have no entertainment, no leg room (they are known for the insanely tight seats) and no food. Not even a drop of water was offered unless you pay on board. Interesting...I wonder what they do then with all of the money they took to accept my one bag (it was seriously 10k, I'm a small girl travelling alone there was nothing large about it). All that to say, I wish I could get some money back, I would never have paid so much to check a bag if I had the opportunity to cancel the flight all together. I'm beyond unhappy with my experience."
Ưu: "The crew was excellent, especially the stewardesses."
Khuyết điểm: "Their wifi service is ridiculously expensive $32 and it doesn't work."
Khuyết điểm: "arrived one hour before flight, all counter staff had disappeared. On-line check-in was not available as an option, could not get checked in and as a result missed my flight"
Khuyết điểm: "Flight delayed. Please be punctual if can’t be earlier."
Khuyết điểm: "No delays"
Khuyết điểm: "Flight delayed."
Khuyết điểm: "N"
Ưu: "Comfortable, clean, good crew, early landing."
Khuyết điểm: "15 minutes stuck on the bus at disembarkation sucked."
Ưu: "The leg room"
Khuyết điểm: "Boarding process"
Ưu: "The crew were super patient (a must when dealing with the quality of passengers from Trichy who were lacking in manners and etiquette)."
Khuyết điểm: "Boarding was chaotic. The majority of passengers seem to not be used to the normal manners and etiquette of queuing and it was chaotic with pushing. Some discipline and order needs to be enforced by ground crew (and this will no doubt make the cabin crews' lives easier)."
Ưu: "Enjoyed buying extended leg room"
Khuyết điểm: "Water should be a standard on a 4 hour flight"
Ưu: "Flight was short"
Khuyết điểm: "Seats are very tight if you are over 5’6"
Khuyết điểm: "All ok"
Ưu: "The flight was smooth despite bouts of turbulence. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. Most Pilots don’t."
Khuyết điểm: "The check-in process took extremely Long as there were only two counters open. The boarding process was a joke. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all."
Khuyết điểm: "Flight with Scoot are not very well organized. for as large a fleet and number of flight locally should be better. no onboard entertainment nor refreshments. Staff not very personable either."
Ưu: "Nothing. We had to sit on the runway for an 1 hour 40 mins. Staff didn’t even give away water, you had to purchase it... outrageous"
Ưu: "Friendly crew. Toilets kept clean. Nice ambience with the cabin lighting."
Khuyết điểm: "My seat had a broken recliner button. Seat would recline but not stay reclined. If I sat up, seat would come up with me."
Ưu: "we were on time and landed ahead of schedule."
Khuyết điểm: "nowhere to store our cabin luggage"
Ưu: "Extremely rude."
Khuyết điểm: "I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water."
Khuyết điểm: "Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded"
Khuyết điểm: "You can choose your seat but when you pay you can choose a seat and I don’t like this"
Ưu: "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
Ưu: "On Time No Frills.Overall Good"
Khuyết điểm: "Nothing"
Ưu: "Organised well. Clean plane. Excellnt comms from pilot and staff presented well."
Khuyết điểm: "Could not recline chair"
Ưu: "Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional."
Khuyết điểm: "Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers."
Ưu: "Overall it was a good flight."
Khuyết điểm: "No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition."
Ưu: "The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move."
Khuyết điểm: "As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water."
Khuyết điểm: "Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them"
Khuyết điểm: "I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar"
Ưu: "boarding is thru gate and not tarmac"
Khuyết điểm: "food are expensive."
Ưu: "Ok time"
Khuyết điểm: "No free drink"
Khuyết điểm: "Boarding process Delayed flight"
Ưu: "very nice while Landed and take off."
Khuyết điểm: "We did not order any foods. No suggestion."
Ưu: "The cost was cheap"
Khuyết điểm: "There wasn't much room for someone who is 6'4''"
Ưu: "The departure time was delayed but the crew made every effort to arrive on time. Kudos to the pilots. The cabin crew was excellent."
Khuyết điểm: "I get that it’s a budget flight, so no frills. I wasn’t expecting bottled water but at least offer some water in a cup. The water bottles being sold was expensive and too small. They encourage us to stay hydrated but not everybody can keep shelling out money for water, and strictly no outside food or drinks. Can they at least allow us to bring water, short flights not so much a problem but long flights, not so good for that strict rule."
Ưu: "Nothing to like"
Khuyết điểm: "How can the the airline serve such terrible food that smells of processed plastic!!! It is served burning hot and unedivle."
Ưu: "Relaxed boarding and inflight experience Offer of refreshments when baggage delivery was delayed"
Khuyết điểm: "Delay in delivering baggage"
Khuyết điểm: "Going from one hot country to another so had no need for a winter coat... it was so cold on that flight I caught a cold"
Ưu: "They were very professional, polite and helpful"
Khuyết điểm: "Nothing"
Khuyết điểm: "Delay one hour"
Ưu: "Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though."
Ưu: "We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again."
Ưu: "Early alert that flight was going to be 5 hours late."
Khuyết điểm: "No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better."
Ưu: "All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect."
Khuyết điểm: "Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault."
Ưu: "Easy and cheap"
Ưu: "On time"
Ưu: "Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok."
Ưu: "Nothing other than punctuality."
Khuyết điểm: "After boarding started there was no Aircon the flight was boiling hot and hugely suffocated. Also so many mosquito surely need better service."
Khuyết điểm: "Boarding was quite messy as flight was delayed but many passengers were not informed. Only one service officer was being bombarded with questions from passengers when it would save so much trouble just making a proper announcement in the first place. Boarding queue also merged with another flight departing at a similar time, causing a massive bottleneck. Whilst on board, pre-ordered food was not served with cutlery and it took another 15 mins to get the attn of the stewardess to get the cutlery served. Would have been faster to just get it myself."
Ưu: "It's a no frills airline! Plane on time, clean, arrived on time. What more do you want?"
Ưu: "Great. Not only on time but landed ahead of schedule"
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Tăng cường vệ sinh
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