Tìm những chuyến bay giá rẻ đến Việt Nam

Ưu: "Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available."
Khuyết điểm: "Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage"

Khuyết điểm: "Drinks."

Ưu: "crew were friendly and professional, food was not too bad for aeroplane food."
Khuyết điểm: "In-flight entertainment"

Ưu: "The cabin crew were very pleasant."
Khuyết điểm: "The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn't clarify, until the very last minute."

Ưu: "Crew"
Khuyết điểm: "Slow check-in not very comfortable seats and food was awful."

Khuyết điểm: "Food"

Khuyết điểm: "The whole online experience dealing with the airline is poor. I attempted to upgrade repeatedly online however the website would not recognise my ticket. This is the same with my repeated attempts at online checkin. I attempted to address the issues with airline ground staffhowever the weren’t inte"

Ưu: "The check-in staff realised we hadn't allowed enough time to transit in Ho Chi Minh city, so they seated us close to the front and put business class tags on our luggage. They were the first on to the carousel."
Khuyết điểm: "Every one of our legs was delayed, which contributed to tight transit times."

Ưu: "The check-in staff at SGN domestic were efficient in getting us on to our connecting flight despite the late arrival from Sydney."
Khuyết điểm: "Communication. Our plane had a malfunction at Sydney which caused a delay. After it was repaired, we are then told of further delays due to the pilot now running out of hours, delays in sourcing a new pilot, and then having to resupply all the catering. 26 hour delay."

Ưu: "The crew were not visible and didn't offer any assistance"
Khuyết điểm: "An offer of a snack as we paid a high price for the econom y flight"

Ưu: "The seat was comfortable and the food was good"
Khuyết điểm: "My flight was delayed but general was good I enjoyed the flight."

Ưu: "Food was good. Flight was punctual. Heritage magazine is well done."
Khuyết điểm: "Seats"

Khuyết điểm: "Refurbishment of the seats"

Ưu: "Efficient and on time"
Khuyết điểm: "Aircraft seats worn out"

Khuyết điểm: "Friendlier crew"

Ưu: "Excellent service"

Ưu: "Boarding was quick and Flight was Smooth"
Khuyết điểm: "Food basic,Crew not so friendly.Flight left 15 minutes late."

Ưu: "Flight team were friendly and efficient."
Khuyết điểm: "Delayed take off."

Ưu: "The crew were great."
Khuyết điểm: "Not much entertainment available."

Ưu: "The ground staff assisted us when a flight was changed for some reason. They immediately rebooked it."
Khuyết điểm: "It was early but that was our choice!"

Ưu: "boarding time is on time dinner have 2 choices"
Khuyết điểm: "minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor"

Ưu: "Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land."
Khuyết điểm: "Only juice or water?"

Ưu: "The food which we didn't expect. The friendly crew. Ease from checking in to flight."
Khuyết điểm: "Nothing"

Ưu: "Nil"
Khuyết điểm: "Nil"

Ưu: "Check in was efficient"

Ưu: "Check in was efficient"

Ưu: "The system cancelled my ticket & need to buy a new ticket"
Khuyết điểm: "Non action from airline & IRRESPONSIBLE replies from customer service"

Ưu: "It went smoothly from start to finish"

Khuyết điểm: "From a perspective of the food, I have a very limited western diet and struggled with the food choices, but it was a night time flight so I would not have eaten much anyway so there was no great loss ."

Ưu: "Good"
Khuyết điểm: "Was ok"

Khuyết điểm: "Last minute wanted to check our luggage as the plane was boarding and almost caused us to miss our flight. Flight crew unhelpful and not friendly"

Ưu: "The team in international flight are less stress. More smiling and more organized"
Khuyết điểm: "No entertainment for 1.30h flight"

Ưu: "The guy who sat beside me was flying with a baby. The flight attendants were attentive to the needs of the baby, especially safety-wise."
Khuyết điểm: "Boarding is very unorganized, and takes so much time. They could probably improve by assigning certain rows to use the front/rear door of the aircraft. For example: rows 1-15 use the front door, and 16-30 use the rear door. That way there’re not too much congestion and waiting on the aisle."

Ưu: "From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak."
Khuyết điểm: "Nothing!"

Ưu: "Flight was generally ok."
Khuyết điểm: "No power or USB ports."

Ưu: "Was able to buy last minute at airport. food and drinks are fine"
Khuyết điểm: "delayed by 40mins. but is ok as already informed from morning entertainment is overhead screen aircon not strong"

Ưu: "We really enjoy the additional room in Premium Economy. The boarding process and checki in was terrific."
Khuyết điểm: "Whilst the crew were pleasant today"

Ưu: "The food was good as there were selections of either Japanese food or Western food. In flight entertainment was good too with enough selections to choose from. Overalll, the service of crew was satisfying."
Khuyết điểm: "Flight was delayed a little during departure. Arrival to ho chi minh is not via aerobridge."

Ưu: "It got me to my destination"
Khuyết điểm: "Late and not even a Vietnam Airlines plane, the plane was an Cambodia Angkor Air plane...not what I payed for."

Ưu: "I arrived on time."
Khuyết điểm: "The food was horrid and the entertainment system was sub mediocre at st best."

Khuyết điểm: "Flight was delayed for one hour."

Khuyết điểm: "With premium empty why they don't offer bid upgrade like other airlines"

Ưu: "New plane, service great, process fine."
Khuyết điểm: "Plane was delayed 20 minutes for takeoff. Turbulence over HCMC was handled ok."

Ưu: "Reasonably well organised Nice veg meal Attentive pleasant staff"
Khuyết điểm: "Drinks: they had limited juice range, prob only orange and for some strange eason didnt serve hot drinks"

Ưu: "The plane is comfortable, staff on board are very polite and helpful."
Khuyết điểm: "Boarding is not good, the special assistance counter was just checking in random people and my elderly mother wasn't given assistance until lining up at the departure gate. When finally given priority because she couldn't keep standing in line someone told her to go through but when we did another staff person argued with us and then argued with the other staff who let us through. Very inconsistent experiences and no help for elderly, only babies. Food is not good either, vegetarian meal is not filling just a few vegetables and second main option I was told was noodles but when opened it was western spaghetti with a clump of meat I had to pull apart."

Ưu: "All good"
Khuyết điểm: "Nothing"

Ưu: "The clean and modern aircraft."
Khuyết điểm: "The food could be improved"

Ưu: "Great service and very caring"

Ưu: "Was good - everything you would expect except the boarding times etc were odd. It asked you to be there at the gate an hour before departure but it only started boarding maybe 10 mins before and didn't give updates about departure delays."
Khuyết điểm: "No space in the Kayak booking to make meal requests like vegetarian, so ended up starving and without dinner until I got to the city 4 hours after boarding a late flight because VN Airlines didn't have any vegetarian meals on board. I couldn't even eat the salad as they put salmon on it. Cold bread roll and fruit... Kayak need to have at least the most common fields in the booking like vegetarian meal request."

Ưu: "N/a"
Khuyết điểm: "The flight got delay almost 1 hour we were never informed also they changed the gate at last minute and we ended flying a in plane that had Different company name"

Khuyết điểm: "Leaving on time"

Khuyết điểm: "My flight was changed 2 times on the way over and once on the way back. The airline service overall was very disappointing. I will not fly on this airline again."

Ưu: "Comfortable seats. Lots of spare seats."
Khuyết điểm: "Very loud plane. Almost unbearably loud. Food options were very limited and could not use a credit card to buy."

Khuyết điểm: "The cabin temperature was very high and uncomfortable"

Ưu: "Great quick flight Jetstar Pacific was fantastic"

Khuyết điểm: "No safety procedures. Service is terrible."

Ưu: "One hour delay.....love it"
Khuyết điểm: "Too much food...I couldn't eat any...."

Ưu: "I like the 7:10am early flight. Hope they have like 5am flight :)"
Khuyết điểm: "jetstar website says that check-in counter will open 3 hrs before departure. But is not, it will open 2hrs before and really no more time to get lounge inside airport."

Ưu: "Nada."
Khuyết điểm: "3 hour delay. No real explaination or accommodations. We will not choose this airline in the future."

Ưu: "Cheap"
Khuyết điểm: "Seats are perhaps the worst in the business. About 30% less leg room than a normal flight, vertical seat position with no ability to recline. Very dirty plane. More like a cheap city bus than a flight."

Ưu: "Have been charched for my luggage 35US $ without let me know about this option in advance when bought tickets"

Ưu: "I like the morning flight, arrived on time too."
Khuyết điểm: "None for this flight"

Khuyết điểm: "Horrible staff never had to pay for my carry on before!!! Dirty plane will never fly with this airline again !!! Ever!"

Khuyết điểm: "Well I book my flight and paid and after arriving at the airport found out that we just had no tickets. Being in another country no one could understand us after hours of tears and trying to get a flight we learned our only option was to rent a car and drive the 8 hours to our destination. AGAIN being in another country we were not experienced drivers here and got into a car accident. We now have to leave our trip four weeks early"

Khuyết điểm: "Delayed from 545-9:30pm with no communication from airline. If it wasn't for the fact I belong to the tripit service I would have turned up at the airport at 4:45pm for 5:45pm flight. I knew it was delayed until 8:10, thanks to tripit. Then it continued to be delayed u til 9:30pm."

Ưu: "Crew were lovely and check in was easy. Good price for the flight:"
Khuyết điểm: "Seats were broken (couldn't recline if you wanted, tray table taped up) only accepted cash for drinks/food but to be fair none of this is a big deal"

Ưu: "Not much."
Khuyết điểm: "Our flight was delayed three times, the flight was so packed with a lot rude patrons pushing their way through for no apparent reason. Overall, a lack luster and rude experience."

Khuyết điểm: "Plane was delayed 1 hour then we were made to sit in the plane for another hour while we waited for late passengers. Everyone was very angry at the delay."

Ưu: "flight time was bumped up"
Khuyết điểm: "Price fell greatly after I booked"

Ưu: "On time. Easy on, easy off"
Khuyết điểm: "Gate agent messed up our boarding passes. He gave us 2 boarding passes but they had only my name on them so we had to go through security twice."

Ưu: "staff was ok, plane was fine"
Khuyết điểm: "most everything, delays, poor communication, unsympathetic, rude, just all round pretty terrible"

Ưu: "We booked a 6:00 p.m. flight and payed more to leave at an earlier time. Two weeks after booking, we were notified that the flight has been changed to 8:00 p.m. moments before leaving for the airport, I received a text that the flight has been further delayed until 9:20. Once at the airport, 9:20 came and went, but no information would be given to us. The staff at the counter were incredibly rude and refused to assist us with any information. They said there were technical problems, and several other excuses each time we asked. We did not end up leaving until 11:00 p.m. At check-in, we were told that if a flight is more than three hours delayed we would recieve food vouchers. We received nothing. This was the worst airline to fly with!"
Khuyết điểm: "Customer service, inaccurate information, late departure, waste of money, scam!"

Ưu: "flight from SGN to HAN right on time"
Khuyết điểm: "return flight delayed 3 hours"

Khuyết điểm: "The flight boarded and left late Seats were small and uncomfortable Plane was filled with chinese tourists who were rude and unorderly"

Ưu: "Friendly crew."
Khuyết điểm: "Char get for baggage, food, had to board a bus to get to the plane."

Ưu: "Check in was swift, boarding was smooth. The crews are efficient."
Khuyết điểm: "It was just another budget airlines, so what can you expect more?"

Ưu: "The check in process was quite efficient. The ground crew lady in charge for check in was very polite and quick."
Khuyết điểm: "The boarding process were ineffective! They call passenger for boarding only to wait in another waiting room and wait again inside the passenger bus because the aircraft was not ready."

Ưu: "Nothing"
Khuyết điểm: "1 million dong for 4kg excess baggage, ridiculous"

Ưu: "They were on Time and the flight was quick. No food, but coffee was offered. Nice and friendly staff. We did web check in and had only carry ons"
Khuyết điểm: "Seats comfortable but didn't recline."

Ưu: "Great last minute price."
Khuyết điểm: "No drink, not even water."

Khuyết điểm: "The flight was two hours late, and they didn't tell us about the delay until wenhad all queued for boarding for departure based on the initial time."

Ưu: "Nothing"
Khuyết điểm: "They took us off the airplane because it was broken. However this happened after we had gone all the way take off lane. After we disembarked we were made to wait 2 hours and then we got on another plane. The crew was very polite but the company did not offer any compensation."

Ưu: "I feel like traveling in local tretory"
Khuyết điểm: "It's low cost carrier, delayed for more than 40 minutes"

Ưu: "This is my fifth flight and all have been great!"

Ưu: "Everything was on-time as scheduled."
Khuyết điểm: "N/A"

Khuyết điểm: "Flight was significantly delayed without any sort of compensation. Disappointed with my experience."

Ưu: "Nothing"
Khuyết điểm: "The flight was changed and they gave zero update of departure. Not one screen in the airport showed what gate it would depart from. After our flight was delayed staff had a clue. They said talk to ticketing. We went back to ticketing. They said they are not sure if it will fly so they decided to remove it from all message boards and ignore it. We then tried to get our bags back and then they said they could not find them. After two and a half more hours we finally got our bags back. Then we asked a refund. They refused to give refund."

Khuyết điểm: "7 hours late for "weather" even though blue clear skies and clear weather in both places and everywhere in between."

Khuyết điểm: "booked in the back row that is full. Two rows up the seats are all empty. I hate that."

Ưu: "Good prices and they flight was good"
Khuyết điểm: "No movie"

Ưu: "Simple, easy, good price"

Ưu: "The flights are cheap and quick. Looking for something to hop on and get you from A to B then here it is. Nothing special."
Khuyết điểm: "The seats were dirty and beat up. Nothing was very comfortable. I was on the plane for about 30th minutes and felt gross. When it was over it had no feeling toward what I experienced except for the the run down look. The plane was small so I assumed it would be shaky."

Khuyết điểm: "The staff looks unpleasant. The way they talked to people makes me want to never fly Jetstar again. The checking-in process was just as bad. The staff are not train in customer service."

Khuyết điểm: "2hours delay"

Ưu: "The staff were friendly"
Khuyết điểm: "The delay"

Khuyết điểm: "It's difficult to have a nap when you can not lay down the seat/seat :("

Khuyết điểm: "We bought tickets which seemed to include luggage up to 32 kg per person. We saw some comments that the luggage not always include so we checked that carefully. When we checked in at the airport, we required to pay extra 40$ for 15 kg!!! We explained to the supervisor that we sure that the luggage was included! He said it didn't and we could have checked in online 3 hours before the flight and pay 15$ for 15 kg. We obviously didn't knew that and didn't understood that we need to pay more. After 20 minutes he said that he understand us but can't check in the luggage for free. He let us take more luggage to the cabin and got us seats with bigger space, but we still payed extra. Also, less important, there was no food or water on the flight (for free). I'll recommend on Vietnam airline. Little bit more expensive, but worth it."

Ưu: "The flight was quick and very comfortable."
Khuyết điểm: "My flight was delayed for 2 hours."

Ưu: "Flight left on time. Flight arrived on time. Crew did good job."
Khuyết điểm: "Seat pitch was too small. Inexperienced flyers mad boarding a zoo."

Khuyết điểm: "We left 1. 5 hours late! The only food on the plane was prepackaged chemical foods and the only vegan option was a porridge they pour water over ($2)."

Ưu: "N/A"
Khuyết điểm: "Get more Customer Services training for the better and for the next level of international services provider...."

Khuyết điểm: "Avoid at all costs. Delayed both ways. On the way out of Danang they would not even tell us what time the flight would be departing despite numerous passengers asking. On the flight, a crew member stepped on my foot with her heel. My foot was NOT in the aisle, she has stepped in to get past a colleague. She didn’t even stop to apologize. Her colleague apologized and said I’ll get you a glass of water. She returned after a good 30 minutes with a paper cup of water. There was no enquiring how I was or if I needed anything. Will NEVER fly them again!"

Ưu: "Crew was average, need to brush up on geography. One crew member announced that we have arrived to the city of Quang Nam, instead of province of Quang Nam."
Khuyết điểm: "Take off on time, not 45 minutes late."

Ưu: "Clean plane"
Khuyết điểm: "Late"

Ưu: "The food is good. Air crew is nice."
Khuyết điểm: "Worth for money we paid"

Ưu: "Vietjet’s staff are always attractive, smiling, and friendly. I like the double embarking and disembarking process."
Khuyết điểm: "I hate Vietjet’s restrictive luggage policies. I had to repack everything at the ticket counter to match the 7 kilo restriction and one carryon limit. On every other airline the way I pack is acceptable. Then I was given a window seat with no window. It was in the exit row. Terrible!"

Ưu: "Nothing"
Khuyết điểm: "Boarding on time instead of delay twice"

Khuyết điểm: "I was charged for a medical device (CPAP) to carry it onboard the plane. Never had to pay before on any flight as FAA permits medical devices for free."

Khuyết điểm: "Getting to and from the plane, they use a bus and only had one bus so we was packed in like cattle on a truck"

Ưu: "Fast and efficient and low cost budget"

Ưu: "Nothing really impressive."
Khuyết điểm: "The online boarding procedures was unavailable for non- Vietnamese. No reminder to tell us which terminal and cause me delayed to the flight, the airport reception was inexperience send me to a wrong terminal. Luggage charging was bad. If you declare online gives you half price and it doesn’t work"

Ưu: "Nothing"
Khuyết điểm: "Customer service. Not helpful at all. They were more interested in getting rid of us. There was a man in a wheelchair who injured his leg in a bike accident. He needed to get to Vietnam for medical help. They told him they couldn’t accommodate him. They also refused to give helpful. They just left him. Your airline is run by heartless people. I would never recommend Viet jet to my worst enemy"

Ưu: "It was on time for a change"
Khuyết điểm: "The seats are uncomfortable. We requested 2 aisle seats. Given the ok, and then found out we were seated window and middle. How did that get lost in translation?"

Ưu: "It was a direct flight to Phuket"
Khuyết điểm: "Flight was delayed for 2 hours, then didn't board for another 45 minutes after that. We were given a mediocre coffee or soft drink in a lounge, no food. Basically the afternoon at Patong was wasted because we didn't arrive until after 5pm. Vietjet is renowned for this sloppiness and persistent delays."

Khuyết điểm: "Delays with no explanation or expected timing"

Ưu: "Quick flight"
Khuyết điểm: "It was a quick flight from dalat to hmc. So I didn't expect a lot. But they charged for water and there were no tv's."

Ưu: "Flight Cree good"
Khuyết điểm: "Seats, no jet ways to board or deplane"

Khuyết điểm: "Baggage policy ridiculous. I was prepared bc I’d heard about the 7g rule but still had me running around almost missing the flight to pay the fee at a different location than the check in desk. The other location had staff on a break. Then no one else at the check in wanted to accept payment so that I could move on to boarding. Staff not friendly about the whole process."

Khuyết điểm: "Crew members playing video games while waiting on the Tarmac.. very unprofessional.. driver of shuttle should be fired for not paying attention..."

Khuyết điểm: "No online check-in. Flight was late. No legroom."

Khuyết điểm: "Flight was delayed an hour and a half without any information as to why. Major grievance was baggage policy. My wife and I have been traveling Asia for the last 7+ month and taken 35 flights to 10 different countries. This is the ONLY time we were told we needed to check our bags (which are both soft-sided and weight ~7kg). Apparently our small backpacks also counted toward the carry-on limit, which would have been fine if not for the following two contradictions: this was our THIRD flight with VietJet Air (one from Siem Reap to Hanoi, Hanoi to Da Nang, Da Nang to Ho Chi Minh) and we didn't have to check baggage the first two. We also saw at least half a dozen people get on our flight with either bags larger than ours, or carrying three pieces of luggage. Either enforce all the rules for everyone, every time they fly the airline, or not at all."

Ưu: "Good pilot and crew, comfortable seats because we were given the ones right behind the exit row seats with some leg room."
Khuyết điểm: "Our original flight time was delayed the first time, and then it got delayed AGAIN about 45 minutes after we got to the airport!"

Ưu: "Nothing"
Khuyết điểm: "Confort"

Khuyết điểm: "Took 2 flights with this airline and both flights were delayed! Will never fly with this airline again!!!"

Ưu: "It was exactly what we needed. On time flight with few frills but good price and efficient. No complaints at all. Crew did well keeping control of passengers that kept standing while seatbelt sign was on. Firm but not angry. Good job."

Ưu: "Uneventful flight. Nothing worth writing home about. No food, no entertainment, no hassle either."
Khuyết điểm: "VietJet Air has the habit of not announcing delays until after departure time. It was funny to see the billboards announcing: "On time", then "Boarding" when there was no aircraft in sight. On the Arrivals billboard, it showed the in-coming flight as "Landed", when it most obviously had not landed, and there was no information about when it might eventually arrive. With slow operations, we boarded 40 minutes mate and arrived a full hour late. The schedule had been 9:00 PM; days before flying it was pushed back to 10:00 PM. We actually were at the gate at 11:00 PM. VietJet Air is unfortunately the only airline operating a late flight from Pleiku to Ho Chi Minh. No competition means no pressure to be on time."

Ưu: "Flights were on time and worked well for us. Flight attendants were helpful"
Khuyết điểm: "The charges for each checked bag were annoying. We are a family of three and traveling with a 26 Kg kid but paying full price for our seats. With one checked bag the additional 4 Kg in the bag resulting in an upcharge seems foolish. Other passengers weighing 4 times as much pay the same ticket price as our smaller lighter weigh child."

Ưu: "Was on time and cheap."
Khuyết điểm: "I received a text saying the departure time was delayed 5 hours but that was not true. Don't know where or why the text."

Ưu: "Nothing"

Ưu: "I waited 30 minutes in one line just to ask a question about luggage weight. A staff member told me to switch to another line next to me. I asked her three times if she was sure I should change lines. She insisted I move, only to wait in another line for 20 more minutes! There WAS NO ONE WORKING AT THE COUNTER! I found her again and she told me to switch. To another long line next to me and I had enough. I had to yell at her and make it clear that I was not going to wait another minute. I said I am going to the front and I’ll be next. I asked my ONE question about weight. It took 15 seconds and she should have handled it for me from the start."
Khuyết điểm: "Staff that doesn’t listen and just points to a line when she demonstrated that she speaks some English. Don’t treat foreigners like idiots. They are generally very smart and have a valid question. Learn to LISTEN to your customers. A customer complaint is a gift. It’s up to you what you do with it."

Ưu: "Provide 30kg of luggage allowance and at least a clear method for prepurchasing luggage allowance in your website"

Ưu: "Nothing"
Khuyết điểm: "No guide telling where to find Vietjet ticket counter for check in. I missed my flight and slept on the floor. No follow up and I had to book with Vietnam Airlines with no refund or voucher. I'll only fly Vietnam Airlines in the future."

Ưu: "Nothing too special to say here. One nice thing was that the lady that checked us in let us carry-on our overweight bags."
Khuyết điểm: "I wish they had in-flight entertainment, but it's not that big of a deal."

Ưu: "Cheap flights but u get what u pay for"
Khuyết điểm: "2 delays of 10hrs"

Khuyết điểm: "Attendants gave the first three rows drinks, but didn't give the rest of the passengers anything."

Khuyết điểm: "This airline was impossible to get in touch with. THey we're not at all accommodating to my request to change the flight time and sleazily rip you off with what is written in the small print."

Ưu: "Good value, and the planes were on time (We took a couple of VietJet flights). Staff was courteous and friendly.Inexpensive! Free bag."
Khuyết điểm: "Somewhat arbitrary rules about how much your carry on can weigh. I don't really get why this makes much of a difference anyway, as the bag will be on the plane anyway."

Khuyết điểm: "Really annoying to have to pay excess luggage fee when starting a long journey, being allowed only 15k and the first thing that happens is that You have to leave Your check in country to go and pay for having 3kg extra. Badly earned money spent all time in line hating the airline for this stupidity - 20 kg's is a very normal allowance - get back to standard!"

Ưu: "Airlineseriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours seriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours"
Khuyết điểm: "Caroline is wonderful once the plane is able to get into the air"

Ưu: "nothing"
Khuyết điểm: "many delays, no associates anywhere in the terminal to address any issues even though they say repeatedly to see an agent if you have questions, horrible airline that does not deliver the service that is paid for"

Khuyết điểm: "I was on an International flights, 3.5 hours. Their website didn't mention any additional fees for check-in luggage, I didn't expect that as most airlines don't charge extra fees on international routes, how surprised was I when at the check-in counter I was ask to pay $36 for my 10kg backpack. I feel I was scammed."

Ưu: "Not much"
Khuyết điểm: "Bus instead of ramp boarding. No food or drinks provided. The carts raced by us and did not stop to ask if we wanted a purchase. No leg room in seats."

Ưu: "Reservations were relatively easy to make on line and relatively easy to purchase on-line."
Khuyết điểm: "Purchasing tickets this way can result in a lot of confusion upon arriving at the Airport. Without any documents that the Check-in Counter can use to process Check-in, the traveller will find out that a visit is required to a separate desk to obtain your reservation number scribbled on a scrap of paper to take back to the Check-in Counter (after waiting on line there again) so that the agent can find your record and proceed with check-in. This two step process is confusing and not immediately obvious to even the seasoned International traveller. Good thing I'm not easily flustered!"

Khuyết điểm: "DELAYED"

Ưu: "Clean, efficient, new aircraft, very good value"

Ưu: "Schedule and price were reasonable."
Khuyết điểm: "Extremely noisy announcements, much louder than necessary. Poor boarding information. Incorrect gate info and poor messaging."

Ưu: "Cheap fares"
Khuyết điểm: "Late. Terrible boarding process, agents showed up 15 minutes prior to scheduled departure time, and then put a final boarding call on the message board everyone had a lineup in a long line and no rows called just first come first serve. Male flight attendants were rude."

Ưu: "Check in and boarding processes were actually ok this time! Decent timeliness and decent comfort level on flight."
Khuyết điểm: "I understand that a budget flight will sell food and drink for money, but I feel it would be common courtesy if they at least provided water free of charge if a client asked."

Khuyết điểm: "Booked a midday flight directly with VietJet only to find the flight no longer was flying that day. We had been up onto a completely different flight, 4.5 hours later, with no communication whatsoever. We had paid extra for certain seats, And we're told during checkin these were given away. Thankfully they gave us the seats 1 row in front of what we'd booked. They should really tell passengers about flights, as this could have caused a lot of issues if choosing connecting flights. We were lucky to be able to rearrange our pick up."