Tìm những chuyến bay giá rẻ đến Bali

Ưu: "Crew service is excellent!"
Khuyết điểm: "The seat is really cramp and tight!"

Ưu: "crewe were excellent"
Khuyết điểm: "nothing !"

Ưu: "Space and courteousness"

Khuyết điểm: "Very uncomfortable seat. A bit rude flight attendant."

Khuyết điểm: "Chair isn’t comfortable."

Ưu: "Excellent cabin crew."
Khuyết điểm: "No in-flight entertainment, economy seats are narrow."

Ưu: "Comfort as usual"
Khuyết điểm: "No idea"

Khuyết điểm: "Five delays and three gate changes are not cool"

Khuyết điểm: "On time is always nice. Overbooked someone in my seat when boarding. On arrival sat for a while to get into the gate on a flight that was already 90 minutes late"

Khuyết điểm: "Old Aircraft Interior, could be more comfortable"

Ưu: "Great customer experience is what look for in any service, ANA delivers this in abundance."

Khuyết điểm: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"

Ưu: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Ưu: "Overall the flight met expectations for service, comfort and food."
Khuyết điểm: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."

Ưu: "ANA is always efficient and polite."
Khuyết điểm: "Just drinks no snacks on this flight"

Khuyết điểm: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Ưu: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."

Ưu: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Khuyết điểm: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."

Ưu: "Friendly crew, great movie choices."
Khuyết điểm: "Not a lot of left space, very full flight."

Ưu: "The crew are all nice and helpful"

Khuyết điểm: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."

Ưu: "The food, choices of entertainment, and the crew"
Khuyết điểm: "Nothing"

Ưu: "Ground staff and in-flight crew were excellent. The food was very good. The business class seat was comfortable."
Khuyết điểm: "Got flagged for secondary screening prior to boarding, although it probably wasn't ANA's decision. Video quality of the In-flight entertainment wasn't that great. The AC power plug could have been in a better spot. My power adapter would not fit."

Ưu: "Excellent legroom. Very polite staff."
Khuyết điểm: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."

Ưu: "Food"
Khuyết điểm: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."

Ưu: "Very efficient, friendly and helpful staff"
Khuyết điểm: "Food was gross."

Ưu: "Very efficient"
Khuyết điểm: "Food was not good"

Khuyết điểm: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"

Ưu: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Khuyết điểm: "In flight meal could be improved"

Ưu: "Flight was fine"
Khuyết điểm: "I asked for a small water bottle (early flight from Tokyo to Jkt they gave a small water bottle) and it seems they mase a big deal to give me one and I traveled with my 2,5 yo and I tried to keep her hydrate since she has problem with dryness ans her skin"

Ưu: "It was alright."
Khuyết điểm: "Prepare to wake up with neck pain."

Ưu: "The crews on ANA (Flight Attendants) are the hardest working, most polite and service oriented of ANY carrier I can remember. When the cabin lights are ON, the crew is hustling to keep the passengers occupied and chewing. Free Beer, Wine and mixed drinks in Coach! Every Service - Snack, Drinks, Lunch, Dinner, Coffee/Tea, Second and Third rounds of drinks includes a cold towel to wipe your face and hands and most important, trash is collected promptly EVERY single time. WOW. I noticed that Flight Attendants take notes on sleeping passengers for every major meal service, and they take the time to revisit those customers when awake to check they might have wanted to be fed. I also noticed that the crew has special double sided tape to pickup crumbs and spills in the aisles so grime is not tracked into the carpet. Dont be surprized to see a flight attendant cruising the aisle after dinner with a soft cooler full of small vanilla Hagen Daz cups..."
Khuyết điểm: "We flew from Bangkok to Washington Dulles with a connection in Tokyo. Snow in Japan caused crew shifts to max out and ultimately a dramatic change in flight departure. (Guaranteeing a missed connection) This caused multiple downstream challenges. 1. Original flight was scheduled for 00:30. (Half Past Midnight), rescheduled flight was scheduled for 12:30 (Half Past Noon) For Americans unused to a 24 hour clock, this made emails From ANA very difficult to wrap your mind around. Was it a typo? What happens when you miss your connection? (Turns out weather delays do NOT result in accommodations or meals being provided) Rescheduled flight should have been for 1231 with (AM/PM in Parentheses) 2. For passengers who spent their vacation/trip near the equator, the prospect of spending the night in snowbound Tokyo was simply not addressed in the cancellation email. The better option was to stay in your original point of origin and make the connection in one day, but email has NO telephone number for passengers to call to make these arrangements. (We ended up calling a toll California telephone number to be sure we got an English speaking agent) 3. Many SE Asian departing cities have a crazy baggage weight policy that allows for Two bags of 25 Kilos each , but if you have a single bag that weights 32 Kilos, you must pay excess baggage. Although the policy may NOT be specific to ANA, there are hundreds of folks of all nationalities repacking suitcases on the floor of the airport, to try to meet the regulations. As a traveler I understand this, but as an ANA customer it makes no sense, especially when the ticket agent cannot charge the overage to a credit card at the ticket counter. Instead sending you to a different location then waiting for you to return with a receipt. Its a huge scam and ANA can do better communicating the rules to passengers via email or their web site. Nothing starts a long trip off worse than arguments over arcane rules. 4. Changing a return flight arrangement as a result of weather happens at the last moment, but seat assignments apparently could not keep up. I would rather NOT fly than face a center seat in coach for 14 hours. I cannot explain what happened, but repeated attempts at advance check in showed NO assigned seats available, the ticket and gate agents could not improve on this, but BOTH flights ended up having empty seats and in the end we stressed for nothing. ANA must be able to do better, improving their IT systems to make advance seat assignments possible no matter how challenging the problem of "equipment" and other changes in the face of a canceled flight."

Ưu: "Food and Sitting Space"
Khuyết điểm: "Nothing"

Ưu: "Food"
Khuyết điểm: "Sitting space"

Ưu: "Great crews and good foot space!"
Khuyết điểm: "Food was terrible! Getting worse every time !"

Ưu: "Aircraft menu and service"
Khuyết điểm: "Aircraft seat pitch"

Ưu: "service..service..service and ontime performance"

Ưu: "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
Khuyết điểm: "nothing!!"

Ưu: "The most impressive is consistenty great service from check in, in the air and online costumer service.. they are very pleasant , humble and genuine, always trying giving what you need."

Ưu: "Shortest duration"

Ưu: "The staff is very nice."
Khuyết điểm: "The exonomy seats."

Ưu: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Khuyết điểm: "Flight was delayed by 30+ minutes which made me/many others late for any connecting flights."

Ưu: "The meals were healthy Japanese meals with lots of vegetables"

Ưu: "I like the nice and warm service from the crew"
Khuyết điểm: "Food can be more variable but overall its oke"

Ưu: "Crew are nice, helpful and polite"
Khuyết điểm: "Airport problems turned it into a very long flight. We circled around Fukuoka for and hour. We ended up landing in Nagasaki and used taxi to Fukuoka. Over all time to final destination is 6 hours late."

Ưu: "Great airline!"
Khuyết điểm: "some of the gates can be long walk"

Ưu: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Khuyết điểm: "The premium economy seat was about average. Comfort okay but not the best for sleep."

Ưu: "Seat was good and slept like a baby"
Khuyết điểm: "Nothing really, slept the whole way"

Ưu: "Flight spot on time."
Khuyết điểm: "Can't think of a better thing"

Ưu: "Crew was amazing"
Khuyết điểm: "Better cushion for seats"

Ưu: "Crew was nice and they tried to board the plane back to front, a strategy I appreciated even if it wasn't entirely effective given the slowness of some passengers"
Khuyết điểm: "The light colored seats really showed the stains and wear and tear, giving the appearance of uncleanliness even though I'm sure the staff work hard to maintain the aircraft."

Ưu: "Aircraft food crew"
Khuyết điểm: "We can use amenity kit in an ultra long haul flight"

Khuyết điểm: "Misleading. Didn't accept my frequent flyer Star alliance status."

Ưu: "Nothing"
Khuyết điểm: "Long delay and more delay in boarding"

Ưu: "Crew was great and seat and availability of baby bassinet was so helpful."
Khuyết điểm: "There’s really no need for parents to wake up kids every second whenever there’s short turbulences. That’s really disturbing for the parents and children. It’s safety but there’s limits."

Khuyết điểm: "Planes are old and worn. Design is outdated with cramped seating and aisles."

Khuyết điểm: "No selection in food. Seats not very comfortable. Old plane,"

Khuyết điểm: "Flat beds in business class"

Ưu: "Entertainment system was provided on this flight vs the flight from Singapore to Columbo."
Khuyết điểm: "Major issue involving booking return flight overall."

Khuyết điểm: "You could stand a fork up in scrambled egg. Could have built a house with it."

Khuyết điểm: "Food should improve. Just rice and lentils. Bread had no butter."

Ưu: "Entertainment"
Khuyết điểm: "Seating comfort needs to be better. It was less space for leg and no arrangement to tilt the foot rest."

Khuyết điểm: "Food was very bad, to say the least. Overall quality is decreasing ever since we started flying Silkair in 2016-17"

Khuyết điểm: "Singapore Airlines the best."

Ưu: "Silk Air Crew is rude and does not like to help passengers."
Khuyết điểm: "Food could have been better. I requested a vegan meal and got a meal with dairy all over it."

Ưu: "Nothing at all."
Khuyết điểm: "Everything"

Ưu: "Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP."
Khuyết điểm: "Better seat, better food. Little bit spacey toilet."

Ưu: "Crew was awesome"

Ưu: "Great crew. Silk Air is budget form of Singapore Airlines. Yet, the first class is better than the first class in US carriers. Better seats."
Khuyết điểm: "Coffee creamer could be better. Should offer earphones."

Ưu: "free tour"

Ưu: "Crew great but some don’t realize didn’t give enough time to clear the plates Seems to be in a hurry"
Khuyết điểm: "The flat bed could be straight rather than to sleep in a angle"

Ưu: "Not much apart from the fact that we made it to our destination without suffering deep vein thrombosis."
Khuyết điểm: "Being treated like a sardine. I mean, this trend is becoming ridiculous! How long before we're piled in standing up, like in the subway at peak hour? Two rear toilets for 180 people....poor."

Ưu: "The airline was fine, it’s Kayak who charged my card $170 more than the advertised price for the flight. I just want to be reimbursed for their mistake."
Khuyết điểm: "That the flight was advertised for $252 and my card was charged $422. Hoping someone contacts me regarding this case via email as I can’t get in touch with anyone as I’m abroad. My info should come up and someone in the team can see that this gets remedied."

Ưu: "What's the point"
Khuyết điểm: "You get the idea"

Ưu: "Food was excellent."
Khuyết điểm: "The giving out of food should be to all and not just kids first"

Ưu: "Smooth short flight. Good service."

Khuyết điểm: "At Singapore our flight from ICN landed at Terminal 3, our next flight to BLR said Terminal 2 on our boarding pass, we had less than 45 mins to get there but the shuttle was too far from our exit gate at T3. When we still managed to get to T2, we were tills to go to T1, another shuttle - again quite far away, we Ran & made it to our gate on time. Not impressed with the layout and lack of transportation."

Ưu: "Space to move around within the seating as it wasn’t a full flight"
Khuyết điểm: "All good"

Ưu: "Nothing to like,we travel with infant,there is no air conditioning in front of the taxi,it's too hot and rear end is ok,cabin crew persons are arrogant not responding,all the infants are exhausted in the taxi...a lady in the board can't breathe properly because of hotness,poor maintenance..."

Ưu: "Flight was delayed.by 30 minutes"
Khuyết điểm: "This is our third flight with SilkAir which was delayed"

Ưu: "Silk/Singapore Airlines food is always good"
Khuyết điểm: "Boarding took ages and then sat on the tarmac for an eternity before take off"

Ưu: "The food"
Khuyết điểm: "Very cramped seating, felt uncomfortable throughout, as the Co passengers arms were touching me, requested to move to another seat. Felt cheated as I had to pay for my seat when there were so many aisle seats empty. Had to walk to the aircraft inspite if requesting for wheelchair. Would have been nice if water was offered when plane took off, rather than passengers having to ask for it"

Ưu: "comfort. clean."
Khuyết điểm: "refreshment."

Ưu: "Food and service was good. SilkAir is always our first choice in the region"
Khuyết điểm: "It would be good if seats had somewhere to hang a tablet"

Ưu: "Boarding and flight staff very friendly and efficient. Comfortable flight despite a small amount of turbulence. A good flight despite what I listed in my dislikes section"
Khuyết điểm: "45 minute departure delay due to technical problem with the aircraft. I enjoyed my onboard meal but my wife did not. Silly Japanese game show as audio visual entertainment."

Ưu: "Na"
Khuyết điểm: "Na"

Khuyết điểm: "they broke both my suit cases and have not paid for them I will never fly with them again never never"

Ưu: "Efficient and polite crew"
Khuyết điểm: "No power outlets on the plane."

Ưu: "Good services from crew."
Khuyết điểm: "Nil"

Ưu: "Good crew"
Khuyết điểm: "No individual entertainment like behind the seat TV."

Khuyết điểm: "Food"

Ưu: "He service was good"

Ưu: "Staff were efficient and boarding was quick"
Khuyết điểm: "Bad food and no individual entertainment. Worse none of the check in staff offered to help us get through security despite a long line and we nearly missed our flight"

Khuyết điểm: "Short transit time."

Khuyết điểm: "Because the flight from IAD to London was cancelled, I never made it to this flight."

Khuyết điểm: "when fly is cancel, your on your own."

Ưu: "Nothing, steward and stewardess were nice"
Khuyết điểm: "Food, seating, aircraft"

Ưu: "the 45-minute flight"
Khuyết điểm: "the fact that i cannot wear my over the ear headphones during take off and landing - no cell phone use even in airplane mode - the entertainment system is turned on for 5 minutes before it was turned off for landing"

Ưu: "I loved the service"
Khuyết điểm: "Food and crew was excellent"

Khuyết điểm: "Onboarding time"

Ưu: "Short flight, comfortable schedule"
Khuyết điểm: "I did not get a comfortable seat"

Ưu: "Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available."
Khuyết điểm: "Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage"

Ưu: "no-nonsense, plain flight, what else would a frequent flyer wish?"

Ưu: "The cabin crew were very pleasant."
Khuyết điểm: "The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn't clarify, until the very last minute."

Ưu: "Crew"
Khuyết điểm: "Slow check-in not very comfortable seats and food was awful."

Ưu: "Got a good seat (aisle in exit row--I'm 6'2") without asking for anything special. Adequate meal even though the flight was only 2.5 hours."
Khuyết điểm: "I could not check in online."

Khuyết điểm: "The whole online experience dealing with the airline is poor. I attempted to upgrade repeatedly online however the website would not recognise my ticket. This is the same with my repeated attempts at online checkin. I attempted to address the issues with airline ground staffhowever the weren’t inte"

Ưu: "Plenty of room, noise low, allowing for me to sleep several hours. Crew efficient and friendly."
Khuyết điểm: "Many stale films, but I really don't care!"

Khuyết điểm: "Choice of movies was not that good. I had severe diarrhea the next day after the flight and I put it down to the aircraft food."

Ưu: "The check-in staff realised we hadn't allowed enough time to transit in Ho Chi Minh city, so they seated us close to the front and put business class tags on our luggage. They were the first on to the carousel."
Khuyết điểm: "Every one of our legs was delayed, which contributed to tight transit times."

Ưu: "The check-in staff at SGN domestic were efficient in getting us on to our connecting flight despite the late arrival from Sydney."
Khuyết điểm: "Communication. Our plane had a malfunction at Sydney which caused a delay. After it was repaired, we are then told of further delays due to the pilot now running out of hours, delays in sourcing a new pilot, and then having to resupply all the catering. 26 hour delay."

Ưu: "Food was good. Flight was punctual. Heritage magazine is well done."
Khuyết điểm: "Seats"

Ưu: "Efficient and on time"
Khuyết điểm: "Aircraft seats worn out"

Khuyết điểm: "Friendlier crew"

Ưu: "Flight team were friendly and efficient."
Khuyết điểm: "Delayed take off."

Ưu: "The crew were great."
Khuyết điểm: "Not much entertainment available."

Ưu: "boarding time is on time dinner have 2 choices"
Khuyết điểm: "minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor"

Ưu: "Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land."
Khuyết điểm: "Only juice or water?"

Ưu: "Everything, from the check in process, to the flight itself."
Khuyết điểm: "Nothing to eat, except a cup of juice or water."

Ưu: "The food which we didn't expect. The friendly crew. Ease from checking in to flight."
Khuyết điểm: "Nothing"

Khuyết điểm: "At boarding, crew didn't allow me my preference for a front seat, and gave an excuse that it's chosen random. He booked both my seats at tge tail of the taxi whereas I requested front seat. In flight, I wasn't asked for my meal preference. They served me pork, whereas I eat a Hindu meal (No Beef and No Pork) They served the end part so late that by the time I could eat they were already descending, and they rushed me to eat. I couldn't eat it anyways except the fruits. No juice or water either was served."

Ưu: "Nil"
Khuyết điểm: "Nil"

Ưu: "Nil"
Khuyết điểm: "Nil"

Ưu: "Check in was efficient"

Ưu: "Check in was efficient"

Ưu: "It went smoothly from start to finish"

Khuyết điểm: "From a perspective of the food, I have a very limited western diet and struggled with the food choices, but it was a night time flight so I would not have eaten much anyway so there was no great loss ."

Ưu: "Service and friendly staff"

Khuyết điểm: "It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat."

Khuyết điểm: "Toilets need to be cleaned up from time to time during the flight and supply of toilet paper etc... should be at hand. It takes too long to disembark passengers."

Ưu: "Nice massage centre. Water on site. Coffee shops. Flight very full and uncomfortable"
Khuyết điểm: "No towels in shower. Not very clean. Information desk not very helpful. No one to book sleeping cubicles—-very confusing"

Ưu: "The flight attendants are corteous, and leg room was okay (better than what I expected). It was also nice that they gave bottled water to everyone."
Khuyết điểm: "As usual, unorganized boarding. And I’m curious what is the criteria to get a blanket? I’m just curious. Cause 2 of the people who sat beside me got blankets, but I didn’t. Haha."

Khuyết điểm: "Chaoticboarding"

Ưu: "Supper nice and sweet crew! Good food, nice service, comfortable chair <3"
Khuyết điểm: "Delay 15’"

Ưu: "Staff were helpful in airport and on plane. We were running late due to a delayed transfer but the on-ground staff personally escorted us through ticketing and immigration. In air staff was also very helpful and checked on us throughout the flight."
Khuyết điểm: "Plane was a tired, old A320. Business class has no power or USB ports. Also very few entertainment choices."

Ưu: "We left late but arrived safely and close to being on time."
Khuyết điểm: "Taking the bus to the plane is a nuisance."

Ưu: "Was able to buy last minute at airport. food and drinks are fine"
Khuyết điểm: "delayed by 40mins. but is ok as already informed from morning entertainment is overhead screen aircon not strong"

Ưu: "We really enjoy the additional room in Premium Economy. The boarding process and checki in was terrific."
Khuyết điểm: "Whilst the crew were pleasant today"

Khuyết điểm: "Flight was delayed. Boarding was not via aerobridge. Landing was a little rough."

Ưu: "It got me to my destination"
Khuyết điểm: "Late and not even a Vietnam Airlines plane, the plane was an Cambodia Angkor Air plane...not what I payed for."

Ưu: "I arrived on time."
Khuyết điểm: "The food was horrid and the entertainment system was sub mediocre at st best."

Khuyết điểm: "Flight was delayed for one hour."

Khuyết điểm: "Airline assumed that I’m Cambodian, didn’t give me the arrival and customs card while i was asleep. Have to chase people in the terminal where can I get such cards."

Khuyết điểm: "With premium empty why they don't offer bid upgrade like other airlines"

Khuyết điểm: "Hygiene of local passengers"

Ưu: "Easy check in and boarding, friendly staff"
Khuyết điểm: "No TVs in each seat"

Ưu: "The plane is comfortable, staff on board are very polite and helpful."
Khuyết điểm: "Boarding is not good, the special assistance counter was just checking in random people and my elderly mother wasn't given assistance until lining up at the departure gate. When finally given priority because she couldn't keep standing in line someone told her to go through but when we did another staff person argued with us and then argued with the other staff who let us through. Very inconsistent experiences and no help for elderly, only babies. Food is not good either, vegetarian meal is not filling just a few vegetables and second main option I was told was noodles but when opened it was western spaghetti with a clump of meat I had to pull apart."

Ưu: "Great service and very caring"

Ưu: "Was good - everything you would expect except the boarding times etc were odd. It asked you to be there at the gate an hour before departure but it only started boarding maybe 10 mins before and didn't give updates about departure delays."
Khuyết điểm: "No space in the Kayak booking to make meal requests like vegetarian, so ended up starving and without dinner until I got to the city 4 hours after boarding a late flight because VN Airlines didn't have any vegetarian meals on board. I couldn't even eat the salad as they put salmon on it. Cold bread roll and fruit... Kayak need to have at least the most common fields in the booking like vegetarian meal request."

Ưu: "Horrible."
Khuyết điểm: "Everything was wrong and kayak knew they were selling me a scam ticket."

Khuyết điểm: "The cabin was very cold. A little warmer would have been nice."

Khuyết điểm: "One of the bathrooms had a broken toilet seat and had no running water."

Khuyết điểm: "Tight seats, very hot on entry"

Ưu: "The crew were good. The seats are Okey"

Ưu: "Very good service in every possible aspect with limited food choice"
Khuyết điểm: "/"

Khuyết điểm: "Lost my luggage, seat didn’t recline all the way, crew never came around for garbage, old plane on the 2nd leg, same entertainment I had 4 months ago"

Ưu: "the seat was okay just a bit old (given with that price, it's acceptable), however the aircraft changed last minute for both legs, i almost need to sit separately with my companion."
Khuyết điểm: "the crews are polite but not as attentive. Pilot Gary Emmanuel (Philippino) on HX692 - Aug 13 was a shock, being extremely rude in knocking my bathroom door fiercely for 20secs, i opened the door and asked why, he answered with his head up high "yes, i just knocked" and rolled his eyes..what?"

Khuyết điểm: "Will never fly Hong Kong airlines again. Lost all luggage. 2nd day at Intercontinential hotel without clothes!!!!! This is unacceptable. What compensation for this horrible inconvenience? Please call me at +1-541-980-6101 and let me know. This was my daughter's birthday present, Hong Kong destroyed"

Khuyết điểm: "It’s better If no delay 30 minutes."

Khuyết điểm: "Nothing unusual."

Ưu: "Nothing to like on this delayed and poorly organised flight"
Khuyết điểm: "Hong Kong Airlines have a lot to answer for with this flight from Beijing to Hong Kong. Inexcusable poor service. Unprofessional."

Ưu: "We loved HK Airlines! It was such a nice surprise! We did pay an extra $155 pp to be in row 31 and enjoy much more leg room and the seats going back farther - in the direction of business class but not quite but definitely worth every cent on a 14 hour flight. The attendants were awesome!"
Khuyết điểm: "Nothing. If you do row 31 you will have a great flight!"

Ưu: "The flight got delay, but ticket agent move us to another airline, work out better for all of us"
Khuyết điểm: "Did not flight with Hong Kong air plane, air line move us to Eva air line due to delay of aircraft"

Ưu: "Restroom is clean, snack pretty good"
Khuyết điểm: "add more food on the meal"

Khuyết điểm: "If I didn’t miss my flight completely because of an alert that popped up on my phone saying that my flight was delayed an hour... this is not the first time this has happened to me using Kay-ak... it’s extremely frustrating... and ultimately caused me to miss my flight."

Ưu: "I showed up to the airport 4 hours before my flight and hong Kong airlines said I was not booked for the flight that I had already paid for. They told me to call "my booking agency" which apparently was just fly.com because justfly.com had not booked my flight. I missed my flight and my vacation"
Khuyết điểm: "... and now I am having to fight to get my refund. This is the most horrible travel experience I have ever had and I have a whole new outlook on websites like kayak.com and just fly.com"

Ưu: "stable flight"
Khuyết điểm: "over 1hr delay before take off"

Khuyết điểm: "no entertainment system."

Ưu: "Comfy seats, fast boarding procedure"

Ưu: "Clean,crew are all kind."
Khuyết điểm: "More than 4hrs ,hope to be ask for Sth drink .so thirsty I'm."

Khuyết điểm: "On line check is worse"

Khuyết điểm: "More choices in movies"

Ưu: "Quick and easy checkin, boarding. Hospitality of the crew was great."
Khuyết điểm: "Food quantity and entertainment"

Khuyết điểm: "Boarding in hong kong was chaos. Different staff saying different ways to board confusing a lot of people."

Khuyết điểm: "I was 32 weeks pregnant and I’ve asked twice if there is a priority for boarding but the crew kept telling to line up. I was fine with lining up but just checking if you have he policy for priority boarding."

Ưu: "We had a 3 hour delay on take off. However they did give us a lunch voucher. They also made up some time in the air so we were able to make our connection."
Khuyết điểm: "They were friendly and gave good service"

Ưu: "Staff CleanliNess of toilets (quit rare these days) It was a good flight"
Khuyết điểm: "Breakfast Really could have done with some fresh fruit."

Ưu: "Good"

Ưu: "Food & staff"
Khuyết điểm: "Entertainment, no such much new movies"

Khuyết điểm: "can't online check in,3 persons seat separated"

Khuyết điểm: "Never never booking with kayak again. You've caused me nothing but issues with checking in. And I paid extra to choose my seat but no record of that went to the airline so I am stuck with bad seats for a very long flight. Never again."

Ưu: "HK to Bangkok (same airline) was really different: enough room, good entertainment system, but still good crew. (Food was just a snack. But bags didn't make the exchange in time."

Ưu: "Efficient"
Khuyết điểm: "No alcohol"

Ưu: "Friendly staff"
Khuyết điểm: "No food or drinks for sale in flight"

Ưu: "Boarding was a breeze and efficient- plane was clean and comfortable and staff was friendly and helpful! Good leg room too! Thank you!"

Ưu: "When you step on the plane the plane is clean all brochures behind seats where in order and neat"
Khuyết điểm: "Nothing I didn't like about that"

Ưu: "Very helpful cabin cabin crew and attitude"
Khuyết điểm: "cabin was old, dirty and beat up. Old A330 cabin. the fleet has not refurbished all A330 at this stage."

Khuyết điểm: "food"

Khuyết điểm: "They destroyed one if our luggage.the plane was very loud"

Ưu: "Did not expect anything but it was actually good and pleasant."

Khuyết điểm: "Crew should have informed pssengers if they want water you, feel free to go tonthe rear, not in a rude manner"

Ưu: "We had our flight delayed and missed our connection. The ground staff was extremely helpful and friendly! Thanks to them we made it to our final destination with very limited delays :)"

Ưu: "Services of the crew were good!"
Khuyết điểm: "Hot! Poor air conditioning and ventilation!"

Ưu: "Crew we're great"
Khuyết điểm: "LOST/DELAYED LUGGAGE"

Ưu: "Personal screen and feet resting area."
Khuyết điểm: "The delays"

Ưu: "On time take off and landed earlier than scheduled"
Khuyết điểm: "Poor ventilation"

Ưu: "All was good. Flight was great and all crew was wonderful."
Khuyết điểm: "The change flight. Took two rides to get to my change flight."

Khuyết điểm: "Baggage delay"

Ưu: "Friendly staff. Nice new aircraft. Good entertainment options. Large space for luggage. Good food"
Khuyết điểm: "No complaints."

Khuyết điểm: "More food variety"

Ưu: "Very smooth and easy process boarding and taking off"
Khuyết điểm: "No entertainment"

Khuyết điểm: "delayed landing because of chinese reasons"

Khuyết điểm: "delayed 2 times."

Ưu: "A nice experience overall. Flight was quiet so plenty of personal space."

Ưu: "Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time."
Khuyết điểm: "No entertainment options. Little to no food service."

Ưu: "The crew are ok. They should find jobs with other, better airlines."
Khuyết điểm: "Flight delayed on both legs. Delay management horrible, call centre was worse."

Ưu: "Average flight"
Khuyết điểm: "Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!"

Ưu: "Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient."
Khuyết điểm: "Flight wasn't on time to and from HKG."

Ưu: "The staff were very kind, the seat had a great amount of leg room."
Khuyết điểm: "There was no alcohol on the flight."

Ưu: "Getting out of the plane"
Khuyết điểm: "getting in the plane. No working tablet. Poor food."

Ưu: "Crews are nice."
Khuyết điểm: "Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad."

Khuyết điểm: "The airline"

Ưu: "For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping)."
Khuyết điểm: "Nothing."

Ưu: "The service is good in general."
Khuyết điểm: "The boarding process could be improved."

Ưu: "The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance."
Khuyết điểm: "The food is rather meh, does not stand out"

Khuyết điểm: "The flight was over 5 hours delayed and they offered no compensation or extra meal."

Khuyết điểm: "Cramped seats"

Ưu: "Leg space and good arm rest"
Khuyết điểm: "No in flight entertainment (movies)"

Ưu: "The seats are more comfortable compared to the other budget airlines."
Khuyết điểm: "The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies."

Ưu: "I have flown Malindo before and I have been happy about tbeir customer service."

Ưu: "In flight meal."
Khuyết điểm: "Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again."

Ưu: "Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty."
Khuyết điểm: "The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight."

Ưu: "Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty."
Khuyết điểm: "The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight."

Ưu: "Service and comfort with blanket, and entertainment movies."
Khuyết điểm: "Luggage collection rather late in Bali."

Ưu: "Same as previous, no fuss."

Ưu: "No fuss, well organised."

Ưu: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"
Khuyết điểm: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"

Ưu: "Ease of booking and 30kg baggage allow all included in quoted flight cost"
Khuyết điểm: "Food quality appears to be falling down in variety and quality"

Khuyết điểm: "Turbulence"

Ưu: "Good service and good plane."

Ưu: "food, service"
Khuyết điểm: "nobody replaced the toilet paper in the bathrooms, when it was finished. Checking in started later than normal."

Ưu: "You can check-in luggage for free. Not like Airasia"
Khuyết điểm: "Delays, of course."

Ưu: "The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well."

Ưu: "I was very impressed given it is a budget airline."

Ưu: "somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again."
Khuyết điểm: "my expectations were more than met."

Ưu: "Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost."

Ưu: "Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!"

Ưu: "Read trip advisor Will never use them again They will have an accident and it will be their fault"

Ưu: "something"
Khuyết điểm: "something"

Ưu: "Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food."

Ưu: "The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well."

Khuyết điểm: "There are small snack & water given previously, but now only water."

Khuyết điểm: "Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service"

Ưu: "Nothing"
Khuyết điểm: "Flight had a new schedule without prior notice We're unable to take this flight. Did not get any refund"

Ưu: "Proactively checking the boarding pass to shorten que of the boarding process."
Khuyết điểm: "Delayed"

Khuyết điểm: "Cabin very hot. Aircond broken??"

Ưu: "Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air."
Khuyết điểm: "Nothing"

Ưu: "Nothing"
Khuyết điểm: "Evrything"

Ưu: "Pretty on time"