Đánh giá của du khách
Điểm đánh giá chung
7,5
Tốt
Dựa trên 1.319 đánh giá
Lên máy bay
7,8
Thư thái
7,7
Phi hành đoàn
8,1
Thư giãn, giải trí
6,6
Thức ăn
7,1
Tìm các chuyến bay giá rẻ trên Hãng Hàng không Quốc gia Việt Nam
Khứ hồi
Phổ thông
Thông tin của Hãng Hàng không Quốc gia Việt Nam
| Mã IATA | VN |
|---|---|
| Tuyến đường | 281 |
| Tuyến bay hàng đầu | Hà Nội Noibai tới TP. Hồ Chí Minh Ho Chi Minh City |
| Sân bay được khai thác | 65 |
| Sân bay hàng đầu | TP. Hồ Chí Minh Ho Chi Minh City |
Đánh giá gần đây
Điểm đánh giá của du khách
170
146
103
38
19
-
4,3
Khuyết điểm: Having announcements in the lounge or a better choice of beverages on board would be great....also surprised there were zero reading materials available in business class
đánh giá từ
-
4,3
Ưu: Check in was good
Khuyết điểm: Food. Don’t serve anything if it is going to be that bad. And offer beverages
đánh giá từ
-
8,0
Khuyết điểm: Onboarding time
đánh giá từ
-
8,5
Khuyết điểm: With COVID 19 middle seats were taken and vans from flight to gate was packed. No consideration beside having us wear mask
đánh giá từ
-
9,0
Ưu: Liked that the busses to gate at arrival were not packed
Khuyết điểm: Not having middle seats filled thought that was terrible
đánh giá từ
-
10,0
Ưu: Check in was efficient. I like that they have generous carry on policy. No checked bag fees. Boarding was quick and easy.
đánh giá từ
-
7,2
Ưu: Short flight, comfortable schedule
Khuyết điểm: I did not get a comfortable seat
đánh giá từ
-
8,0
Ưu: Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available.
Khuyết điểm: Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage
đánh giá từ
-
10,0
Ưu: The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive.
đánh giá từ
-
8,3
Khuyết điểm: Ok
đánh giá từ
-
8,5
Ưu: They boarded the plane early, which meant we arrived at our destination early.
Khuyết điểm: All we got was a bottle of water.
đánh giá từ
-
8,3
Ưu: Vietnam airlines stands out in SE Asian carriers. Great service and planes leaving and arriving on time.
Khuyết điểm: Keep up great service standards
đánh giá từ
-
7,6
Ưu: Food and crew
Khuyết điểm: Choice of movies. And documentaries Incessant publicity on board. As if we didn’t know VietnamAirlines
đánh giá từ
-
8,0
Ưu: The flight was short but comfortable. The flight also included lunch service that was also good. Overall, good value for money.
đánh giá từ
-
2,0
Khuyết điểm: No help in sorting out visa issue. Flight canceled. Hope they treat me right on rebooking after embassy visit in AM.
đánh giá từ
-
8,0
Ưu: Crew were great. Seating was comfortable.
Khuyết điểm: Boarding seems a bit of a crazy process.
đánh giá từ
-
4,0
Ưu: Plane is good
Khuyết điểm: Delay 2x poor
đánh giá từ
-
6,0
Ưu: The flight was quick, limited turbulence, and the crew was very friendly and pleasant to fly with. The only negative was the plane itself.
Khuyết điểm: The plane smelt like fresh urine, chemicals, feces, and burning rubber. Simply put, the plane should not be in active rotation. It felt immensely unsafe as the plane rattled and moaned throughout the flight.
đánh giá từ
-
7,6
Khuyết điểm: Drinks.
đánh giá từ
-
10,0
Ưu: Was given lounge access, quick easy boarding, very organized.
đánh giá từ
-
6,0
Khuyết điểm: I purchased an exit row seat. Upon checking they confirmed my seat number but did not inform me of an equipment change so I was no longer in an exit row. The crew was great and allowed me to take the exit row seat after boarding was complete
đánh giá từ
-
4,6
Ưu: seat uncomfortable, food wasn't good
Khuyết điểm: armrest seats should moveable for a child can lay down during 11hrs45' fly. Terrible experience! My seat number was 53A,B, and C wasn't moveable, boeing 777
đánh giá từ
-
7,6
Ưu: Because of my Platinum status with Delta the gate agent changed our seats to more legroom in exit row
Khuyết điểm: We’re used to entertainment in seat like delta
đánh giá từ
-
10,0
Khuyết điểm: Excellent service over all.
đánh giá từ
-
6,4
Khuyết điểm: Plane felt like it was in poor condition. The brakes squealed loudly, the panels vibrated during take off and landing.
đánh giá từ
-
8,8
Ưu: Crew was accommodating, seat space for economy was generous and comfortable for a 2hr flight.
Khuyết điểm: Luggage allowance for economy is only one check-in bag, as opposed to most airlines these days, which give two check-in bags. For the price paid (almost $300) for a return trip to Yangon from HCMC, this is expensive -- and I booked over a month in advance. Should be offering more leverage.
đánh giá từ
-
4,3
Ưu: Reasonable price and not complicated
Khuyết điểm: Cabin atmosphere, our seated very hot because air conditioning wasn't cold from Osaka until Hanoi even we have informed few staffs but nothing change.
đánh giá từ
-
6,0
Khuyết điểm: On-time departure
đánh giá từ
-
9,0
Ưu: Didn’t seem perfectly organized at all times. But they did a good job regardless.
đánh giá từ
-
4,6
Ưu: The crew was great.
Khuyết điểm: But the aircraft is not well maintained inside. Sticky substance on armrest and tray; Seat-back pocket torn and everything inside filthy. Magazine pages stuck together due to spilled sugary beverages.
đánh giá từ
-
10,0
Ưu: Yes
đánh giá từ
-
9,6
Ưu: The flight attendants were wonderful and the business class seats were very spacious and comfortable.
đánh giá từ
-
9,5
Ưu: Friendly crew. Short flight, very efficient
đánh giá từ
-
8,6
Khuyết điểm: It’s satisfying everytime I fly with VietnamAirlines. Except that a kid behind me kicked my seat nonstop. Literally, nonstop!
đánh giá từ
-
7,6
Ưu: no-nonsense, plain flight, what else would a frequent flyer wish?
đánh giá từ
-
10,0
Ưu: I love flying on Vietnam Airlines Clean planes Crew always friendly and helpful
đánh giá từ
-
7,3
Ưu: crew were friendly and professional, food was not too bad for aeroplane food.
Khuyết điểm: In-flight entertainment
đánh giá từ
-
4,0
Khuyết điểm: If a flight is delayed, they could inform us.
đánh giá từ
-
6,6
Khuyết điểm: Cabin temperature was too low, and that’s a typical problem when flying Vietnam airlines, they almost freeze you
đánh giá từ
-
2,0
Khuyết điểm: Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air
đánh giá từ
-
4,0
Khuyết điểm: They could improve on the entertainment and service.
đánh giá từ
-
8,0
Ưu: The cabin crew were very pleasant.
Khuyết điểm: The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn't clarify, until the very last minute.
đánh giá từ
-
9,3
Khuyết điểm: Very little. Just a great flight .
đánh giá từ
-
7,6
Khuyết điểm: Got me there, no worries.
đánh giá từ
-
5,0
By far the worst airline I've flown with
Ưu: Food was the only good part
Khuyết điểm: The crew was rude, no blankets, no entertainment. Overall was not good
đánh giá từ
-
5,6
Still my least favorite flight
Ưu: Food, the entertainment selection
Khuyết điểm: The crew
đánh giá từ
-
7,3
Ưu: Crew
Khuyết điểm: Slow check-in not very comfortable seats and food was awful.
đánh giá từ
-
4,3
Khuyết điểm: Cleanliness of plane interior can be improved.
đánh giá từ
-
9,0
Ưu: The flights left and arrived on time.
Khuyết điểm: When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues.
đánh giá từ
-
7,3
Khuyết điểm: Allowing the boarding of business class passengers before economy class passengers.
đánh giá từ
-
8,6
Khuyết điểm: More chairs at boarding gate in Bangkok, please
đánh giá từ
-
9,0
Ưu: Got a good seat (aisle in exit row--I'm 6'2") without asking for anything special. Adequate meal even though the flight was only 2.5 hours.
Khuyết điểm: I could not check in online.
đánh giá từ
-
6,3
Khuyết điểm: Food
đánh giá từ
-
6,6
Khuyết điểm: Departing on time, boarding more organized fashion.
đánh giá từ
-
4,4
Ưu: plane was new and captain was professional
Khuyết điểm: plane was badly late and the boarding process was poorly coordinated
đánh giá từ
-
9,3
Ưu: The crew was very nice.
Khuyết điểm: There were passengers clapping through the whole flight.
đánh giá từ
-
2,6
Ưu: The fact that it was an over night flight.
Khuyết điểm: 1) The service was terrible terrible. 2) food was extremely poor. You cannot offer *only* pork and fish. 3) Bad entertainment system. Namely no movie descriptions, bad infotainment system navigation. Poor subtitle choice.
đánh giá từ
-
8,6
Ưu: On time service and crew service
Khuyết điểm: Improvement to entertainment and food selection
đánh giá từ
-
6,4
Ưu: Staffs are nice, food is good
Khuyết điểm: Delay 50’ without anouncing
đánh giá từ
-
8,5
Ưu: The entire flight was pleasurable. The crew was outstanding.
Khuyết điểm: Apparently the records showed that credit card used did not match with the actual card used. I used my Kayak account to book 7 tickets. My friend used his credit card to pay for all 7 tickets. The records showed that my wife’s credit card was used when in fact my friend’s card was charged.
đánh giá từ
Tình trạng chuyến bay
Hãng Hàng không Quốc gia Việt Nam Bản đồ đường bay
Sân bay hàng đầu khai thác bởi Hãng Hàng không Quốc gia Việt Nam
- Sân bay TP. Hồ Chí Minh Ho Chi Minh City (SGN)
- Sân bay Hà Nội Noibai (HAN)
- Sân bay Da Nang (DAD)
- Sân bay Nha Trang Cam Ranh (CXR)
- Sân bay Duong Dang (PQC)
- Sân bay Vinh City (VII)
- Sân bay Dalat Lien Khuong Intl (DLI)
- Sân bay Huế Phu Bai (HUI)
- Sân bay Bangkok Suvarnabhumi (BKK)
- Sân bay Seoul Incheon Intl (ICN)
- Sân bay Hải Phòng Catbi (HPH)
- Sân bay Qui Nhon (UIH)
- Sân bay Tokyo Narita (NRT)
- Sân bay Buôn Ma Thuột Phung-Duc (BMV)
- Sân bay Siem Reap (REP)
Hãng Hàng không Quốc gia Việt Nam thông tin liên hệ
- VN Mã IATA
- 1900 1100 Gọi điện
- vietnamairlines.com Truy cập
Chính sách huỷ của Hãng Hàng không Quốc gia Việt Nam
Do tình hình dịch coronavirus (COVID-19) biến đổi, Hãng Hàng không Quốc gia Việt Nam sẽ theo đó mà tiếp tục cập nhật các chính sách của mình. Vui lòng liên hệ trực tiếp với Hãng Hàng không Quốc gia Việt Nam để biết thông tin chi tiết về các mức phí huỷ đặt. Bạn có thể tìm thấy thông tin cập nhật nhất về các chính sách của Hãng Hàng không Quốc gia Việt Nam tại đây: Khuyến cáo du lịch & chính sách củaHãng Hàng không Quốc gia Việt Nam
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