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|Tuyến bay hàng đầu||Langkawi tới Kuala Lumpur Intl|
|Sân bay được khai thác||69|
|Sân bay hàng đầu||Kuala Lumpur Intl|
Ưu: Landing 20 minutes ahead schedule.
Khuyết điểm: Nothing much to improve as it only 50 minutes flight
Ưu: Could not board due to flight restrictions
Khuyết điểm: Would suggest providing an email to let travelers know if the flight restrictions
Ưu: Nothing I like
Ưu: the girl next to me was flirty
Khuyết điểm: the girl next to me could have offered her number...
Ưu: Aero bridge availability
Khuyết điểm: Choice to meals like McD mix and match. Can choose other combination of same value
Ưu: No and No! Seat was cramped. Crew was ok
Khuyết điểm: If they weren’t always on the PA. I was trying to read and someone was always talking
Khuyết điểm: Need to cleanup the cabin.
Ưu: Quick and easy boarding and very friendly crew
Khuyết điểm: Nothing really. For a no-frills flight, it was a great value
Khuyết điểm: Flight delayed.
Khuyết điểm: Attentiveness and comfort passenger for any incident.
Khuyết điểm: Attentiveness, we were miss for food purchasing was abit rush.
Khuyết điểm: Not too much delay as usual
Ưu: on time despite having to unload luggages for passengers who did not turn up
warm welcome from pilot and co-pilot from cockpit
Khuyết điểm: none
Ưu: Checking in goes well
Khuyết điểm: after booking, air asia changed the flight schedule back teo hours. Then on travel day the flight was delayed another hour. So we arrived around midnight. Air Asia Is somewhat annoying as they’re always trying to sell you something during the flight
Ưu: Quick flight
Khuyết điểm: Water should be free
Khuyết điểm: No wifi as advertised
Khuyết điểm: GROUND STAFF LETTING ME CHECK IN AS I HAD NO BAGS AND WAS GIVEN HALF HOUR TO GET ACROSS 4 TERMINALS TO MAKE FLIGHT. MISSED BY 5 MINUTES AND GROUND STAFF VERY UNACCOMODATING
Khuyết điểm: If seats could recline or have a pillow maybe.
Ưu: Smooth boarding
Khuyết điểm: Leg room
Ưu: Overall price / value is very good
Khuyết điểm: Leg room is very small
Ưu: Crew was quick to serve any on-board item I ordered. Happily served with a smile
Khuyết điểm: I’ve been traveling with AirAsia since quite a few years, but recently AirAsia flights are being delayed quite often. This is not how budget airlines usually work. They’re known for their on-time operations. I hope AirAsia works to improve on this issue.
Khuyết điểm: The AC created so much smoke that I couldn’t see the stewardess during the safety instructions
Ưu: Nothing. It's cheap and really not because you pay for everything extra.
Khuyết điểm: Rude customer service. Baggage cost more than the flight.
Khuyết điểm: the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone
Ưu: Smooth check in
Khuyết điểm: That the in-flight wifi really is free instead of making the passengers to pay
Ưu: On time departure
Khuyết điểm: Bigger aircraft
Khuyết điểm: All good
Khuyết điểm: Would be nice to have entertainment
Ưu: The boarding was fast.
Khuyết điểm: Self-service boarding didn't work fully, causing some delay for my wife even though everything was in order. The flight was delayed and no over-the-air announcement or explanation or apology was given.
Khuyết điểm: More choices on entertainment
Khuyết điểm: Boarding always take way too long because of the hand luggage problem.
Ưu: Was on time and we landed ahead of the scheduled ETA
Ưu: Crew was really nice
Khuyết điểm: There wer plenty of empty seats and the other people sitting in my row wanted to move to open seats but weren’t allowed because the seats apparently cost more money than our seats. I think that’s a bit stingy of the airlines because no one is sitting there. Why not allow people to be comfortable?
Ưu: The flight was okay, service was okay.
Khuyết điểm: Could be better if the departure was on time rather than delaying too much without clear explanation.
Ưu: No comment
Khuyết điểm: Be punctual.
Khuyết điểm: On time
Ưu: Our seats were comfortable and the landing was smooth
Khuyết điểm: All food and drink had to be paid for -even water!
Ưu: The flight i booked has 2 segments and both by Air Asia. However, when arrived in KL, i was forced to exit term
Khuyết điểm: For some unknown reason, Kiwi.com booked this as a self-connecting trip and now my luggage is missing (didn't connect). In addition, they CHECKED IN FOR ME and selected middle seats. I am incredibly unsatisfied with this service and disappointed in my kayak experience as a result.
Khuyết điểm: Nothing
Ưu: The crew was amazing!
Khuyết điểm: provide accesible wifi
Khuyết điểm: International travelers should not use Air Asia because of baggage limitations and application of excess baggage charges. It operates as a commuter airline.
Ưu: Everything was good ...
Khuyết điểm: ... we were just a little bit delayed.
Ưu: Very good for the price I paid
Khuyết điểm: Somehow I couldn't check in online, or at the kiosk. There was only 2 check-in desk for domestic flights in KLIA2. Long lines and waited 20 minutes. Thankfully the staff at the counter allowed me to check in, despite having only 50 minutes to spare.
Ưu: so far so good. no complain.
Khuyết điểm: short trip okay . everything great. keep up the good job.
Ưu: good budget airline.
Khuyết điểm: seats are very close, legroom is uncomfortable
Khuyết điểm: Boarding pass and ticket did not specify terminal 2!!! Automatic check in not clear
Ưu: Great experience
Khuyết điểm: Food and beverages are not free. Even water cost money so you might as well bring your own. Also they advertised free WiFi but as soon as logged in you have to pay.
Ưu: Nice and clean aircraft
Khuyết điểm: Very specific about weight of bags
Ưu: correct priority of boarding respected
luggage handling very fast
Khuyết điểm: quality of food
Ưu: Got an aisle seat and boarding was quick.
Khuyết điểm: Too long of a flight for no WiFi and no water.
Simple short haul
Ưu: Prompt boarding, leather seats with reasonable leg room, even with seat in front reclined. Efficient, friendly and professional stewards
Khuyết điểm: Had to ask someone in terminal about getting our connecting flight
Khuyết điểm: Never Kiwi.com again! Thailand to Indonesia both flights on AirAsia but they would not book my bag to final destination. In Kuala Lumpur had to go through customs (LUCKILY! no visa required) get my bag, go security line again, check bag again. Took over 2hrs stressed if I would make my flight.
Khuyết điểm: Very great crew, thank you AirAsia
Good for short flight
Ưu: The new seats are good. I didn't get any back pain.
Khuyết điểm: Not much.
Khuyết điểm: Regarding the luggage. Myself need to purchase luggage but some of the people not need to buying. The Airasia staff informing that my luggage and laptop more than 11kg and need to purchasing. This is first time, I hear that laptop including also. As per my view, I had saw some of the people more heavy and biggest than me but still can go through. It is because I am foreigner and they are local person.
Khuyết điểm: I didn’t have any food so am unable to comment on this