DoubleTree by Hilton Hotel Toronto Airport West

met our needs

We had an unexpected overnight in Toronto when flight was cancelled. Booked a large room with a king bed. The room was lovely. Very comfortable bed, quiet room and met our needs.

We booked a large King bed, when I arrived front desk said you want two queens, no we booked a king. Oh we will give you a complimentary upgrade. Saying it was the booking site's error that you paid for basic room. But I did not, in fact I booked a room a few categories up. Shuttle took 45 minutes to pick us up after we called them. In the am the shuttle was there and we left on time but then he got called and we had to go back to pick up two late people. Did not care for the way the driver drove, very aggressively.