comfortable & short lay over
Highly efficient and great service
Japan Airlines should have done better incorporated with other codeshare airlines (JetBlue) to make sure our reservation doesn’t get mess up and that’s one of the reason why we stayed in Newyork for the whole day to wait for the next flight. Could have been much better experience but it wasn’t and worse. My flight got delayed in Newyork causing us to miss out our flight on the outbound from Narita to Vietnam. On the way back, the agent from JP airlines messed up our reservation and separate our name into 2 different reservations making us running around to figure out how to get the boarding pass for my partner which is ridiculous.
Ưu: "The flight never occurred. The first leg of my flight from Ho Chi Minh was cancelled and I was not informed. I discovered this when I went to check in. I called Kayak to resolve this since I had confirmation of the booking and was placed on hold. After 2 HOURS I hung up. At roughly 4:00 am I spoke with someone at Kayak who confirmed the flight was cancelled and that I was not contacted. An offer was made to put me on another flight a day later but that was impossible because of needing another Covid test. I was able to arrange another flight that was more expensive."
Khuyết điểm: "I would like to be reimbursed the difference in flight cost since I was not informed about the flight cancellation."
Ưu: "Nice staff"
Khuyết điểm: "More Movies and TV shows"
Ưu: "The crew was amazing"
Ưu: "Just excellent. Excellent crew, excellent food, excellent aircraft, and excellent leg room. No recommendations."
Ưu: "My seat"
Khuyết điểm: "Time check in maybe earlier."
Ưu: "One of the JAL ground crew was fantastic at Narita airport. I didn’t have enough time to get on my next flight. She provided me full assistance to take me to the connecting flight gate on time."
Khuyết điểm: "Several flight attendants gave me wrong drinks."
Ưu: "Amazing crew"
Khuyết điểm: "Perfect"
Ưu: "Flight went well and was on time. 2nd best experience for economy seat."
Ưu: "Typical JAL, nearly everything was fantastic."
Khuyết điểm: "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."
Ưu: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
Ưu: "Everything was great"
Khuyết điểm: "Lower the price"
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "We traveled with our 1.5 year old and JAL was incredibly accommodating and made our trip very enjoyable. They went above and beyond to make sure our trip was smooth and provided impeccable service."
Khuyết điểm: "angled flat seats."
Ưu: "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
Ưu: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Khuyết điểm: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Ưu: "Comfortable business class seat. Flight was on time. That’s what I wanted."
Khuyết điểm: "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"
Ưu: "Flight time was not bad, not too long"
Khuyết điểm: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."
Ưu: "Nicest crew I have ever seen!"
Khuyết điểm: "We had to wait until check in to sit together."
Ưu: "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."
Ưu: "The crew were extremely polite and caring. Food and entertainment were of the highest quality."
Khuyết điểm: "Seats were extremely uncomfortable. US to Japan flight had much better cushions and support."
Ưu: "There was more leg room than most airlines, friendly staff, and good movies and food selection."
Ưu: "JAL work ethics are what the Japanese excel at, so there's not much to complain about."
Khuyết điểm: "The same as most other airlines, the seat width and pitch has been getting smaller. Even with seat by the aisle, my elbow sometimes bumped inadvertently a wayward flight attendant."
Ưu: "Friendly crew members and prompt service."
Khuyết điểm: "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."
Ưu: "Great flight, great staff. The food wasn't bad either."
Ưu: "Service was polite and efficient"
Khuyết điểm: "Vegetarian food very difficult to book on JAL. Unlike most other major airlines they don't offer a vegetarian option routinely on their menus. Both I and another passenger who flew JAL the weekend before found the vegetarian food poor - very bland and too salty. The exact same menu all four times we flew. A pity as the rest of the service wa excellent. If JAL wishes to attract more international customers it would be a good idea for it to broaden its global perspective and provide better vegetarian options. I know others who've had similar concerns about other types of special meal."
Ưu: "Everyone on the flight was very nice and helpful. Food was excellent! There were a lot of choices of movies to watch. It was probably the best flight experience I've ever had and I travel overseas quite a lot. If I ever get the chance to fly them again, I will. Great service and outstanding experience."
Ưu: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Khuyết điểm: "They every bad customer service, I never seen before"
Ưu: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Khuyết điểm: "The seats were small. But then again, I think that would have been a complaint for all airplanes."
Khuyết điểm: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."
Khuyết điểm: "Nothing"
Ưu: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."
Khuyết điểm: "Very long lines at the security gate at Itami. Difficult web check in."
Ưu: "Great flight attendants"
Khuyết điểm: "Japanese food not great"
Ưu: "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."
Ưu: "The schedule was convenient to get to Tokyo quickly Check in was fast"
Khuyết điểm: "The food was more "modest" than I'm used to, but my expectations aren't high"
Ưu: "I had only 30 minutes transaction time at Busan airport, and was not sure that I could catch my plane. The crew at the airport were very helpful, and a lady brought me to the security gate, and run out and checking in for me. With their help, I was able to catch the planes and arrived my destination on schedule. Thank you so much."
Khuyết điểm: "I ordered Hindu vegeterian meal while coming to Chicago on phone with Japan Airline I got Asian veg food"
Ưu: "Booked the flight on Japanese Airlines and the Jal flight to Japan was fantastic."
Khuyết điểm: "What I didn't know was the Jal return flight to the US was operated by American Airlines. The flight was packed, my inflight entertainment was broken, my folding table was broken so all my meals had to be held up by my knees , and I had a kicking screaming baby seated behind me keeping me up the whole flight. The crew was very rude and irritated by the full flight so the service was also terrible. Never flying with AA again."
Ưu: "Great crew and very good legroom."
Ưu: "Just normal..."
Khuyết điểm: "Improve Leg room"
Ưu: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Khuyết điểm: "I don’t know yet."
Ưu: "Service is the best"
Khuyết điểm: "Mileage is the worst"
Ưu: "Price, leg room, three choices of meal, excellent transit lounge at incheon airpirt"
Khuyết điểm: "Wider range of films"
Ưu: "Good selection of entertainment"
Khuyết điểm: "The food"
Ưu: "They are always friendly and comfortable seating"
Ưu: "Crews were all amazing!"
Khuyết điểm: "Boarding was not announced clearly"
Ưu: "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
Khuyết điểm: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
Ưu: "Crew, food, comfort, entertainment and many good things"
Khuyết điểm: "I love everything"
Ưu: "Adult and kids menu was good on flights departing San Francisco. Programming options were Good."
Khuyết điểm: "Lot of walking (almost an hour) between terminals for transfer between 261 and 236 gates."
Ưu: "nothing, i regret flying west jet but i had no choice bc it was the only option for my layover."
Khuyết điểm: "- boarding was late - take off time took forever (kept circling around) - no entertainment - uncomfortable seats - very loud plane compared to other airlines"
Khuyết điểm: "Seat room was too small, couldn't comfortably fit in seat"
Ưu: "Comfortable seats. Excellent and courteous, and friendly service."
Khuyết điểm: "DID NIT LIKE THE FOOD. POOR QUALITY AND PREPARATION!!!"
Ưu: "Korean airlines had pleasant staff and provide good food."
Khuyết điểm: "This was a 5 hour red-eye flight yet they only shut off the lights for 1 hour and served breakfast at 1AM. I would have prefered they prepared the cabin for people to sleep through the flight."
Ưu: "I always enjoy taking Korean airlines. The crew is always the most helpful. The food is first class!! They are pretty well on time with their schedule. Over all I would give this airlines an A+. Will be using them again for my next trip"
Khuyết điểm: "It would be nice to have Wi-Fi in economy class."
Ưu: "Very roomie and friendly service"
Khuyết điểm: "None"
Ưu: "Great Service, friendly staff, clean planes."
Khuyết điểm: "Larger seats"
Ưu: "Clean, new plane, with great entertainment systems and choices."
Khuyết điểm: "How in the hell this day in age do you not have Vegan food options on a plane serving Asian countries?! How dose none of the flight crew not understand the words "No Meat"?"
Ưu: "Staff was very warm and accommodating. Flight was smooth"
Ưu: "I liked the seats and the comfort."
Khuyết điểm: "The dinner didn't taste that good. The portion was small and I was hoping they would have Kalbi."
Ưu: "Food, drinks, snacks, comfort level."
Khuyết điểm: "Selection of movies is really bad."
Ưu: "Once we were on board. the service was good"
Khuyết điểm: "The flight was delayed 24hrs which is not the fault of Korean airlines however Boarding was so disorgainsed with no information on the process, almost no priority boarding. We were told that people with boarding passes of the original flight date had to wait for more recent passes. This led many to think that they would be kicked off the flight after waiting 24hrs. Once we did finally board we found that they had made a mistake and had to deboard a passenger resulting in an extra hour delay"
Ưu: "Food, would of liked snacks or dessert."
Khuyết điểm: "Would of like more movie choices"
Ưu: "Great Staff"
Khuyết điểm: "Being too old to listen to crying baby's in the economy (Cattle Car) section of the airplane."
Ưu: "They have a enough space even economy’s seat."
Khuyết điểm: "None"
Ưu: "Overnight flight to San Francisco, the crew is stellar. They are calm and friendly and speak English well. I liked the food options, I would recommend sticking with the American choices if you're not used to Korean food. The dinner was actually pretty good. Entertainment options are plenty, I watched 3 movies and a documentary. The flight maps and outside cameras are great, and it showed that the pilots were constantly trying to find smooth air while the first portion of the flight was bumpy. They found it and the rest of the flight was fairly smooth."
Khuyết điểm: "Aside from the turbulence, which is no fault to the airline, the only other issue was a smelly bathroom in the back that spread out a few rows. I wasn't sitting back there but I would have liked a freshener if I was in those back rows."
Ưu: "Everything about the trip was smooth. The seats were comfortable and the food quite good. Everyone was very kind and made the long flight very pleasant."
Khuyết điểm: "food bad, poor selection"
Ưu: "Business class lie flat bed"
Khuyết điểm: "The Korean food was not that great. The crew was not clearing empty glasses They served food on Korean time rather than on destination time"
Ưu: "Good time management"
Ưu: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
Ưu: "I liked the service and the touch screen TV. The flight attendants were nice and friendly."
Khuyết điểm: "I didn't like how cramped the seats are."
Khuyết điểm: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Ưu: "Good customer service"
Ưu: "I was very pleased with the service and the level of comfort."
Khuyết điểm: "Excellent service and constant food/beverages."
Ưu: "The food, the service,the entertainment were the best. Every time the bathrooms were used they were cleaned, you never see that on US based flights, ever!!! Food was well prepared and tasted great. Will fly KAL every time I can"
Ưu: "The staff members were really nice and it was an enjoyable flight."
Khuyết điểm: "The food. The noodles were over cooked, but the rest of the meal was good."
Ưu: "Great service, decent legroom in economy"
Khuyết điểm: "Language barrier was to be expected"
Ưu: "There was plenty of room with empty seats."
Khuyết điểm: "The breakfast food was not good. Some of the staff couldn't speak English."
Ưu: "Everything was good and the price was proper."
Khuyết điểm: "I think, any flight should have some more movies, music, and other entertainment."
Ưu: "Foods was over expected. We thought to get only snacks and drink coz it was an hour flight. But they served fish meal."
Khuyết điểm: "Small room for resting our legs. So tight for foreigners. No entertaining on flight."
Ưu: "Good experince. Crew was fantastic."
Ưu: "It was all good. Really no complaints."
Ưu: "Service was attentive, food was appetizing and it was a good experience overall."
Ưu: "Upgraded to better seating room without request!"
Ưu: "Clean, on time, friendly staff, feel safe."
Khuyết điểm: "More various food and less fat."
Ưu: "Crew, food, entertainment"
Ưu: "Seat was comfortable and food was nice."
Khuyết điểm: "Crew could’ve been nicer and more helpful. Boarding wasn’t efficient."
Ưu: "Was amazed because of the Hello Kitty theme in the plane , very friendly staff very worth trip"
Khuyết điểm: "Nothing everything went well"
Ưu: "That’s be ok"
Khuyết điểm: "Nothing"
Khuyết điểm: "They didn’t have tv music videos like air canada"
Ưu: "Very accomodating crew. One of the nicer airlines I’ve flown on. Newer, well maintained clean aircraft."
Khuyết điểm: "This is twice that we land On-Time and then sit on the tarmac waiting for Something! Before gating. WTF Pearson ?!"
Ưu: "Great crew and very attentive"
Ưu: "Crew was rude and seat was very bad. I could not sleep"
Khuyết điểm: "They could have been more nice and helpful"
Ưu: "Food and service always reliably good to excellent. If you're used to the North American style of "we are primarily here for your safety" service standard, then Asian airlines like EVA would be a breath of fresh air."
Khuyết điểm: "Boarding time always seem to slip a few minutes lately."
Khuyết điểm: "機上購物的電視螢幕上，想訂購的物品都沒有，很可惜。"
Ưu: "Staff on board was excellent. We were 3 hours delayed and they knew we had a connecting flight, so they moved us to the front of the plane so we could et off quicker."
Khuyết điểm: "We were 3 hours delayed - the board kept saying we were just 40 min delayed. Poor communication about the delay, when we would be leaving, etc. No rush in loading plane. LOTS of connections missed due to this. They told us our next flight would wait for us, and it DID NOT. They had already booked us on a later flight, even though we had 20 min to get to it."
Khuyết điểm: "Narrow space"
Khuyết điểm: "Eva’s Air is cheap with drinks, whether water or wine. About a Dixie cup of each for a meal."
Ưu: "The crew was excellent, very attentive. Liked the movie selection."
Khuyết điểm: "The food can be better. Not much entertainment"
Ưu: "love EVA, great airline, attentive stewardesses and comfortable seats in premium economy.."
Khuyết điểm: "wanted to upgrade from premium economy to business, but from taipei to houston was $3800 extra, after i already paid $1500 for premium economy. they never have business class full so don’t know why they don’t come down on their fares. i was quoted initially $1500 but then the tix agent called and told me the news..."
Ưu: "It's hard to get a flight out of Vietnam one-time using their cheap local carriers so I went with an international brand. At $200 roundtrip, I was worried there were going to be a bunch of charges for things as well as delays. But low and behold, UNI/EVA seems to have figured out cheap tickets that run on schedule and includes all the normal perks like luggage. 1:50am flight is perfect, left Vietnam on time and even arrived in Taipei ahead of schedule! I would definitely fly them again."
Khuyết điểm: "My only complaint is the lighting. There is too much going on in the cabin for a 1:50am flight. I wish they wouldn't serve food and not turn the lights on and off as its difficult to sleep. Also the flight attendants were very peculiar about just how much my bag was under the seat."
Ưu: "Good food, lots of space, clean plane and friendly flight attendants. I would definitely fly with them again."
Khuyết điểm: "The flight from toronto to taiwan is very lengthy. On the return flight i ran out of things to watch on the in flight entertainment system."
Ưu: "Veggie food delicious"
Khuyết điểm: "No"
Ưu: "Crew services, boarding, on time"
Khuyết điểm: "Food and seat can be better"
Ưu: "Efficient boarding, on time flights and newer 777’s that are clean. Staff was very courteous and attentive. This was my first travel to Asia and I didn’t know what to expect with this airline. Truly impressed!"
Ưu: "check in, assistance, efficient, clean, all good"
Ưu: "service was fantastic"
Khuyết điểm: "I am a small person and the head rest were a little too high"
Ưu: "Comfort and service"
Khuyết điểm: "None"
Ưu: "NO SURPRISES ALWAYS GOOD FLIGHTS"
Ưu: "We like the service the attention of the whole thing this second time we fly with them we no complaints of anything"
Khuyết điểm: "We like every thing about Evaair"
Ưu: "The food was delicious and a majority of the staff members were nice and help full"
Khuyết điểm: "Whenever I️ was sleep on my 16 hour flight nobody woke me up so I️ missed out on my meal. They have snacks to make up for It but I️ wish someone would have woken me up because I️ was really hungry."
Ưu: "Great food & entertainment choices"
Khuyết điểm: "The crew should have been more accommodating as I have a broken ankle and am in a cast and have to walk with crutches. It is painful and the only thing that helps the pain is to have it elevated. The crew was not accommodating to help me switch seats to one with more leg room."
Ưu: "Trip was on time, food was decent, restrooms were kept clean, very friendly crew"
Khuyết điểm: "Chairs in economy are not the most comfortable"
Ưu: "I did not reserve vegie food for my wife but when ask on flight the attendant were happy to provide vegie meal for both flight. thank you so much."
Ưu: "Good legroom."
Khuyết điểm: "Was asked if I could check in my carryon because flight was full. I refused because I had something fragile in the bag. after boarding several overhead bins were empty."
Khuyết điểm: "delayed flight terrible asian food no Usb charger"
Ưu: "Excellent all around. AFAIK no other airlines offers the 5 course meal Eva does in business. The seats are spacious reverse herringbones. Crew is friendly, and service efficient. Anyone coming from a Western carrier would be impressed."
Khuyết điểm: "The entertainment selection is a bit weak. Doesn’t bother me as I bring my own entertainment, but may bother some."
Ưu: "I love the price, all staff was kind and helpful and the seats are comfortable."
Khuyết điểm: "I didn't like the food. Most of it made my stomach upset so I didn't finish and landed very hungry. The entertainment was limited as well. For a 13+ hour flight I was disappointed with the amount of TV shows and movies I had access to. I would still recommend EVA to friends and family with a warning to bring approved food and entertainment."
Ưu: "Stewardess pleasant food ok"
Khuyết điểm: "Movies very limited option"
Khuyết điểm: "Please update more new movies and musics"
Ưu: "Attentive and professional flight staff, decent in-flight entertainment. Airplanes themselves, modern and very clean."
Khuyết điểm: "N/A"
Ưu: "We got the emergency exit seats that gave us leg room."
Khuyết điểm: "That was not fish that they had served us. We ate around the actual entrée. As a larger person the seats a pretty tight"
Ưu: "I like the free flight entertainment which made time pass by faster. Food was good and restroom was kept cleaned."
Ưu: "Seats, staff, customer service"
Khuyết điểm: "Food wasnt awesome."
Ưu: "The hello kitty plan was awesome."
Khuyết điểm: "The reduced rating for boarding is due to EVA air not enforcing the cabin luggage policies. One family of three each had two large suite cases. This greatly slowed down boarding and greatly reduced the available bin space. If there is going to be a policy, it should be enforced."
Ưu: "EVA airline is the second time I traveled between Toronto and Hong Kong. Its excellence service, which says all, is persistent."
Khuyết điểm: "Don't understand why they would not give me airmail on my United Mileage Plus last time, and did not give me airmail from Toronto to Taipei this time, The trip from Hong Kong to Toronto is yet awaiting."
Ưu: "Good Food both ways both meals. Good AC."
Khuyết điểm: "Movie selection."
Everything was wonderful!
The staff was always courteous. Food options were really good as well as the snacks. They were generous with their beverages as well. Flights were mostly on time.
Airport staff are good but no signage to help incoming passengers unless you know the airport in Doha.
The flight was excellent. The airport need to adopt some system that make the travelers less tired.
Lost 2 check in bags at chicago, no customer service at all. Playing phone tags. Missing critical medications
food could have been better.
Flight was delayed at IAD Washington. Passengers were anxious as there was delay announcing about it.
unfortunately we were unable to travel at this time due to the ongoing Covid situation in Sri Lanka. we hope to go instead in March 2022.
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Ưu: "Crew was great. They made up for mistakes in a positive and amenable way."
Khuyết điểm: "Flight was late. There was no communication about it. The flight from Joburg to Doha was late, therefore I missed my connection. The delay was not officially communicated to any of the passengers — no announcements made, no representatives to talk to at the gate — until well past the time that we should have been in the air. It was distressing."
Ưu: "Food was ok"
Khuyết điểm: "There should be someone to guide for connecting flights"
Khuyết điểm: "Friendly and wellmennerd team."
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7"
Khuyết điểm: "overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time.."
Khuyết điểm: "WC size (too small) and location. Other airlines such as Lufthansa (NYC - Munich) do way better job in this category ( I believe Lufthansa aircraft was either A330 or 340)"
Ưu: "Staff on the plane is fantastic."
Khuyết điểm: "No option to pick a seat in economy class."
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "The staff was very helpful went above and beyond to help. Everything was smooth from boarding to landing plus everything in between."
Ưu: "Customer service"
Khuyết điểm: "Food"
Khuyết điểm: "On my flight from PHL to KHI, both legs had perfect head/necks that were adjustable. But on the flight from DOH to PHL, the neck rest was awful - it only adjusted vertically (unlike the other flights), and it was too thick so that my neck was in an extremely uncomfortable position for 14 hours - not fun!"
Ưu: "On time Very convenient price compared to other airlines"
Khuyết điểm: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"
Ưu: "Best business class I have ever been on. Better than most First class."
Khuyết điểm: "Nothing"
Ưu: "Crew, service, price"
Khuyết điểm: "Seats are small"
Ưu: "Excellent service. Excellent quality of food."
Ưu: "Decent leg room nice food"
Khuyết điểm: "No in flight wifi"
Ưu: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."
Ưu: "Very crowded flight but still had room. Amazing and and easy to use entertainment. Super friendly staff. Comfortable seats. Exactly what I have come to expect from this amazing airline."
Khuyết điểm: "The food could use some work. It is still better than most other airlines but not as good as most high schools. However, you will not go hungry because they make sure that you stay and hydrated on their flights. I do dislike all the dogs that are allowed in planes. Now flights have babies crying coupled with dogs barking. Takes away from the overall ambiance that Qatar tries so hard to achieve."
Khuyết điểm: "light breakfast and light snacks for an 8-hour flight? come on!"
Ưu: "On time departure and nice group of crews"
Khuyết điểm: "Main food amount is small compared To other long range airlines. Did not offer coffee or Tea."
Ưu: "Very organized, helpful staff, they also provide lots of entertainment and food"
Khuyết điểm: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Ưu: "This was car better than most flights I've been on in the US. Lots of leg room excellent entertainment system good service and customer care."
Ưu: "The business cabin and the customer service was superb."
Khuyết điểm: "The food"
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Khuyết điểm: "N/a"
Ưu: "I liked everything about the flight."
Ưu: "Stewardesses were more helpful on this flight than we had experienced on the previous flights. However their resources were limited. landed safely."
Khuyết điểm: "Food on the four different flights (from DFW to Doha on to Cape Town and then from Johannesburg to Doha on to DWF) was not good at all. Timing of meals, food all below expected. One flight attendant trying to serve both meal and drink to each person took a lot of time. Snacks offerings were almost non-existent. Those of us traveling on three connecting flights with no time to purchase food nor water had a rough time of it. Would not fly Qatar nor connect in Doha again unless absolutely necessary."
Ưu: "Service & cleanliness."
Khuyết điểm: "Nothing I remember."
Ưu: "No problems at all!"
Ưu: "Good quality aircrafts"
Khuyết điểm: "There was no non vegetarian meal available."
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Khuyết điểm: "Layover in the middle of the night - no sleep! Also, crew kept waking us up for meals etc, versus letting us sleep."
Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Ưu: "Excellent airline. Great experience. Easy. Professional. Efficient."
Ưu: "Good entertainment system, nice selection of movies. Very tasty vegetarian meals. Nice amount of recline on seats."
Khuyết điểm: "After selecting seats in advance and reconfirming the day before flight upon check in, on arrival at airport our seats had been reassigned to the absolute worst seats on the airplane. The service was not good, with dirty food trays being left in front of us for over an hour at a time, service request call buttons going unanswered, and no beverage service until long after meals were served. Seats very firm for such a long flight. While meals were very good, snack options were terrible."
I liked the food and service. Extra leg room needed if it is possible.
Emirates didn't give hotel in Dubai, though our stay was more than 10 hours.
once again everything from the boarding process to in-flight service was impeccable.
Ưu: "Food, crew , entertainment are excellent."
Khuyết điểm: "The boarding is a little longer than normal"
Khuyết điểm: "Too crammed. Passengers don’t raise seats during meals."
Khuyết điểm: "Attendans have been impatient, nervous"
Ưu: "Very personable and always a smile."
Khuyết điểm: "Best business I have the pleasure of enjoying."
Ưu: "They were very supportive.. Thanks."
Ưu: "Crew was amazing"
Khuyết điểm: "The people sitting near me were crazy and it was an uncomfortable flight"
Khuyết điểm: "Emirates could do better!"
Ưu: "Hotel stay on your long hold"
Khuyết điểm: "Needs to improve in all sections"
Ưu: "The crew was awesome, seating is never comfortable for a long flight."
Khuyết điểm: "I do not recall any plane departing the dock on time. All Airlines need to work on boarding quicker and leaving on time."
Ưu: "All ok"
Khuyết điểm: "Sray bathrooms often."
Ưu: "I’m glad the connection time was short and reached the destination in good time."
Ưu: "Nothing, it did not felt like an Emirates flight."
Khuyết điểm: "The ICE on this flight is ancient, the seats are narrow, food was okay, nothing special. This is an old 777, which needs a refurbishment badly. Boarind experience is blah. After checking in you find yourself in a waiting hall with all the other passengers."
Ưu: "Comfort and food, good seats but extra cost."
Khuyết điểm: "Bad value Internet in this day and age."
Ưu: "nothing out of ordinary"
Khuyết điểm: "The aircraft has no or little serviceable inflight entertainment. The food offered on board is really bad. Any additional water has to be paid for"
Khuyết điểm: "Far too low temperature settings"
Ưu: "the food is excellent"
Ưu: "Lots of entertainment options with current movies."
Khuyết điểm: "Limited leg and elbow room. Food too carb heavy."
Khuyết điểm: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
Khuyết điểm: "Worse food Old flight Late boarding"
Ưu: "Nothing to like"
Khuyết điểm: "The Emirates and the crew they are rude not a good plane to travel with they charge me $700 more rude service I hate the service I made a big mistake taking that plane"
Ưu: "Food was good and seating was comfortable."
Khuyết điểm: "That i could not step out for a 7 hour layover in dubai. transit visa should be granted even for that duration."
Ưu: "Crew were great"
Khuyết điểm: "Boarding is chaotic. Why ask First and Business passengers to start boarding when all you are doing is getting them to leave their seats and stand up for fifteen minutes in front of the closed doors going out of the departure lounge?. This has happened three out of three flights and must be standard operating procedure."
Ưu: "I flew round trip on their flagship Airbus 380 from Toronto to Dubai, about 13-14 hours. Crew was great, plenty of food and drinks, about 3x meals, lost track of how many drink runs, maybe 5x. It was almost too much food & drink! The in-flight entertainment was great, touch screen was fantastic, USB port, even power outlet, on back of seat, plenty of entertainment choices from movies, to video games, to trivia, I even got a kick out of all the camera's mounted on the outside of the plane with all the flight tracking details available on screen, plenty of bathrooms. Its such a big plane it didn't even feel like you are flying. I'm 6'4" so I always choose an aisle seat so i can at least stretch one leg out, the crew was even mindful not to bump my elbow or even my leg when it was extended out into the aisle while i was asleep...which was more than accommodating to something I shouldn't have been doing! Overall Excellent, I wish every airline was like Emirates. They're bringing back the old school service and class airlines used to be like. I know people don't dress up while they air travel anymore, but I'll be dressing up the next time I fly Emirates! ;)"
Khuyết điểm: "Nothing comes to mind."
Ưu: "Love it"
Khuyết điểm: "It was amazing."
Ưu: "Everything! The plane is the size of a bldg lol! Economy seats were really comfortable, lucked up & sat in an exit row. They feed you, give you plenty to drink in economy! Out flight attendants were superb, especially Vidhi! She was a total sweetheart!"
Khuyết điểm: "The entertainment gadget was a little loose but it was still usuable & viewable although it would slide down a little."
Khuyết điểm: "Emirates did not allow us to select the food preference as we had booked through a third party. They literally starved us for 14 hours as we r vegetarian and could not eat meat laden foods."
Ưu: "Seat was really comfortable and leg room was excellent. In flight entertainment will keep you busy."
Khuyết điểm: "Nothing. Emirates are the best!"
Khuyết điểm: "Same movies"
Ưu: "The flight attendants were very professional, friendly and attentive. We were also impressed with the amenities -- every passenger received free headphones, drinks, pillow and blanket."
Khuyết điểm: "The overhead lights did not seem to align with the correct seats."
Ưu: "The air hostesses were really sweet and receptive. They cared a lot."
Khuyết điểm: "Food could be improved on long-haul flights. I was hungry."
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Ưu: "Friendly staff, great selection of entertainment!"
Khuyết điểm: "There was nothing to not like"
Ưu: "In flight meals were quite good. In fact, I would order the smoked chicken salad if I were in a restaurant. Service by cabin crew was excellent as well. Courteous, friendly and knowledgeable$o."
Khuyết điểm: "In flight entertainment could have more recent movies."
Ưu: "Flight was quiet and very well organized"
Khuyết điểm: "I normally choose vegetarian on all my flights, but emirates only has a strictly vegetarian option. Which means vegan - food was not good at all. Sometimes too spicy to even try to eat. I asked to replace my meal on occasion and took the continental breakfast which was great."
Ưu: "Everyone was super friendly. I enjoyed that the plane was empty that we could all change our seats to be more comfortable."
Khuyết điểm: "The walking to board my connecting flight was overwhelming, a lot of walking. Also, I understand the food isn't from a 5 star restaurant but the lamb I ate was over cooked and felt very rubbery. As the crew members went around aking if you want Tea or Coffee, I said I wanted coffee. The coffee was cold so I couldn't even drink it, i know I can ask for another one but I felt so disappointed that I'd rather have nothing. My monitor had lots of weird lines on them as the colors were so off on some areas and good on other areas."
Ưu: "Excellent entertainment on a comfortable sized tv screen."
Khuyết điểm: "More beverages would be nicer."
Khuyết điểm: "Coffee and tea"
Khuyết điểm: "Flights are always good but back office staff is always careless not to bother any complaints or never solved any complaints they do not care of customer bcoz they have business thier is no other airline right now but in future may be they loose customer like me"
Khuyết điểm: "See above comments."
Ưu: "Comfortable seats not packed"
Khuyết điểm: "Nothing"
Khuyết điểm: "Not knowing about the additional lay over in Larnaca. No mention was made of this layover during the booking process. It just makes this flight extremely long. Furthermore you sit in the uncomfortable plane for a hour. Will most probably never take this flight again."
Ưu: "Horrible customer service on the telephone line."
Khuyết điểm: "Terrible customer service and no pity that jfk had 40 canceled flights coming in that day."
Ưu: "Crew, the flight it was huge and enough leg room."
Khuyết điểm: "But the flight from Dubai to hyd wasn't great"