Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Hà Nội đến Toronto
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Ba||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 25%.|
Mùa cao điểm
|Tháng Tám||Thời gian bay phổ biến nhất với mức giá tăng trung bình 28%.|
Giá trung bình cho khứ hồi
|23.198.756 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|19.892.906 ₫||trở xuống|
Giá tốt cho một chiều
|11.077.153 ₫||trở xuống|
Không có chuyến bay thẳng nào cho đường bay này trên KAYAK, thời gian bay của chuyến bay nhiều chặng ngắn nhất là 20h 50m.
Trong 3 ngày qua, vé một chiều rẻ nhất đã được tìm thấy ở Nhiều hãng bay (10.640.258 ₫) và Delta (15.730.078 ₫), và vé khứ hồi thấp nhất đã được tìm thấy ở Nhiều hãng bay (15.476.739 ₫) và EVA Air (38.438.508 ₫).
Từ Hà Nội đến Toronto, Thứ Năm là ngày có giá vé trung bình rẻ nhất và Thứ Tư là ngày có giá vé đắt nhất. Để bay từ Toronto về đến Hà Nội , ưu đãi lớn nhất thường được tìm thấy vào Thứ Hai, và Thứ Năm là ngày có vé đắt nhất.
Khi bay ra khỏi Hà Nội bạn sẽ sử dụng Hà Nội Sân bay Quốc tế Nội Bài, thường được nhắc đến với tên gọi Sân bay Hà Nội. Bạn sẽ hạ cánh tại một trong những sân bay này: Toronto Pearson Intl.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Hà Nội đến Toronto.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Toronto từ Hà Nội có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Toronto với một hãng bay và chiều về bay đến Hà Nội với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Toronto từ Hà Nội tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Crew was great!"
Ưu: "Crews and their messages sounded nice but some parts sounded like it was little too much for normal passengers.; somewhat threatening or too warning ..?"
Khuyết điểm: "Transit should be guided better, especially if it involves terminal change. It was difficult to pickup and send the luggages as well. The airport terminals were way too hectic. It was hard to find ground staffs."
Ưu: "The crew was very friendly, and I was happy to be seated in a 2-person row."
Khuyết điểm: "Nothing the crew could do- a lot of turbulence and food served past midnight!"
Khuyết điểm: "Loved it"
Ưu: "Services from the crew and the seat are what expected being in eco-normic class."
Khuyết điểm: "can upgrade or afford to go by at least business class"
Khuyết điểm: "The seats on the plane had ample leg room, even in economy. The service was excellent. The staff was very polite and efficient. All of this made for a pleasant experience even for the long trip. Thank you Korean Airlines. I would recommend you to all traveling overseas."
Ưu: "Great service. Seamless Transfer at Incheon aurprot. Courteous and helpful staff"
Ưu: "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Khuyết điểm: "Seats of any airplane could use improvement on comfort. But comfort was good."
Ưu: "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
Khuyết điểm: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
Ưu: "Crew, food, comfort, entertainment and many good things"
Khuyết điểm: "I love everything"
Ưu: "The transit lounges at the new Seoul terminal are outstanding."
Ưu: "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."
Ưu: "Unlike flights in the US, they provided pillows, blankets, slippers, a water bottle and headphones in your seat before you boarded at no extra charge. They were very organized, efficient and quick about boarding."
Khuyết điểm: "My seat was chosen for me. However, leg room was excellent even in the least expensive seats."
Ưu: "nothing, i regret flying west jet but i had no choice bc it was the only option for my layover."
Khuyết điểm: "- boarding was late - take off time took forever (kept circling around) - no entertainment - uncomfortable seats - very loud plane compared to other airlines"
Khuyết điểm: "No wifi"
Khuyết điểm: "Seat room was too small, couldn't comfortably fit in seat"
Ưu: "The male flight attendant working the rear of the cabin was the best flight attendant I have ever had the pleasure of flying with. Thanks!"
Ưu: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."
Ưu: "My husband, my baby(14 months) and I took the flight from Hanoi to New York which was transferred in Korea. The flight from Hanoi to Korea got delayed so we have to fly with Asian Anna instead. The checking took so long and confusing. We barely made the flight from Hanoi to Korea and ran from different terminals to catch the flight from Korea to New York. We paid extra to select seat to sit to gether but then we found out it was just a joke to get money from Justfly since Korean Air said they only arranged seat at check in which we couldn’t check in as early as we wished due to the delay. And from Korea to New York, they lost our 4 luggages. How horrible could that be ? We are thinking about suing justly."
Ưu: "Friendly staff, good leg room, pillow and blanket are provided and food was pretty good too."
Ưu: "Crew attended to my needs seriously and in a timely fashion."
Ưu: "Great food, friendly and helpful crew, every passengers get a pair of slippers and toothbrush for their needs."
Ưu: "good service"
Khuyết điểm: "need variety of food"
Ưu: "Excellent movie selection."
Khuyết điểm: "Food made my wife sick. Probably a bad shrimp. Passenger next to me thought I was a pillow."
Ưu: "Again on board everything was wonderful. The A380 was the most comfortable plane I've ever been in. The food was delicious and the staff was pleasant and friendly."
Khuyết điểm: "Due to weather we had to reroute from JFK to IAD. we waited 3 hours for our bags and then were told to get to NYC we had to pay out of pocket and would be reimbursed later. I was injured and in a wheelchair and this was not only a major inconvenience it was also poorly handled for someone who needed additional help. It was every man for himself. I was very disappointed"
Ưu: "Great service, very clean"
Khuyết điểm: "Flight was delayed"
Khuyết điểm: "The seat is small"
Ưu: "Business class lie flat bed"
Khuyết điểm: "The Korean food was not that great. The crew was not clearing empty glasses They served food on Korean time rather than on destination time"
Ưu: "Everybody was friendly and courteous"
Ưu: "Leg room, choice of food and everall services"
Ưu: "The crew performance"
Khuyết điểm: "15 minute delay"
Khuyết điểm: "The amenities provided, like oral products, were not the same as what we got coming from the USA , going to South Kirea There were also less movie and TV choices to choose from. T"
Ưu: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
Khuyết điểm: "I can't flight. What happened?"
Ưu: "I like Korean Air because they have really good to excellent service. The entertainment options are really good, and they are very accommodating of special requests and special needs. They are very strict about safety things. Even on a short 3 hour evening flight they provide a pillow and blanket for your comfort."
Khuyết điểm: "On this flight, the beef dinner option was bad. Terrible strips of beef, and unidentifiable mushrooms."
Ưu: "Polite and courteous crew. Good movies on the flight back."
Khuyết điểm: "I think the announcements were too long and took up about the first 15 minutes of the flight...so kept turning your movie off. Should be a way to override that from your seat."
Ưu: "Incheon airport was really nice for the layover. Korean Air staff are top notch."
Khuyết điểm: "Cabin was a little warm the whole time. No individual air controls on this particular plane."
Ưu: "cleanliness is very important to me, the constant tidiness esp. near the business class seat is wonderful i would fly Korean Air again because the planes are new. For future reference, how i wish they have domestic flights as well. Good luck to your continued good service."
Ưu: "All of the people from Korean Air that I spoke with were very considerate and helpful."
Khuyết điểm: "No legitimate complaints."
Ưu: "I was very pleased with the service and the level of comfort."
Khuyết điểm: "Excellent service and constant food/beverages."
Ưu: "Plane left on time"
Khuyết điểm: "Very limited movie options for someone who flew 4 flights with you in the past 3 weeks. You need to refresh more often or offer more options."
Ưu: "I liked the professionalism,courtesy and kindness of the crew. I was impressed with the way they handled their Jonson a flight that ran into a lot of turbulence."
Khuyết điểm: "I would have liked a better explanation of our meal choices, particularly as it relates to the spiciness of the meal. Simply telling me that my choices are chicken, beef or fish is not enough. I also would have liked a broader selection of movies from which to choose, especially on a 12-hour flight."
Ưu: "The food, the service,the entertainment were the best. Every time the bathrooms were used they were cleaned, you never see that on US based flights, ever!!! Food was well prepared and tasted great. Will fly KAL every time I can"
Ưu: "We had a short connection after a Korean Air Flight from Hanoi to Seoul before catching KE 085 to JFK. The time pressure was heightened because the first flight take off was delayed. There was an attendant waiting as we deplaned in Seoul who escorted us to the gate and assured us that the plane would wait for us. And miraculously, our baggage tagged for short connection, did make it with us to JFK!"
Khuyết điểm: "Would love more Movie and TV options"
Ưu: "I fly a lot of Asian airlines. This was my first time with KE. Overall, I'd say the food was OK, and I'm not particularly choosy. But the flight from Seoul to JFK was just beef and seafood and a Korean Rice Bowl. Pretty limited. If you're a veggie, I'd suggest putting in for a veggie meal."
Ưu: "The selection of fellow PAX, the cabin staff"
Khuyết điểm: "Concorde was better"
Ưu: "I liked the very friendly and helpful flight crew above all. The seats are comfortable and roomy."
Khuyết điểm: "The food was a bit lacking. I did however enjoy the more Korean culture food."
Ưu: "Flight was full but still comfortable."
Ưu: "EVA does a nice job getting all of the service out and making sure you have everything you want."
Khuyết điểm: "If you are a big guy upgrade to exit row or economy plus. This is an airline that doesn’t generally serve people that are over 6’ or 200 lbs."
Khuyết điểm: "No comment"
Khuyết điểm: "The food was terrible. Only one option and I didn't like it."
Khuyết điểm: "Food and movie selection"
Ưu: "Great champagne. Good food. Good movie selection. Great seat. Pajamas."
Khuyết điểm: "Nothing. Excellent airline."
Khuyết điểm: "They didn’t have tv music videos like air canada"
Ưu: "Very good"
Khuyết điểm: "This is twice that we land On-Time and then sit on the tarmac waiting for Something! Before gating. WTF Pearson ?!"
Ưu: "Food and service always reliably good to excellent. If you're used to the North American style of "we are primarily here for your safety" service standard, then Asian airlines like EVA would be a breath of fresh air."
Khuyết điểm: "Boarding time always seem to slip a few minutes lately."
Khuyết điểm: "機上購物的電視螢幕上，想訂購的物品都沒有，很可惜。"
Ưu: "Everything normal except food"
Khuyết điểm: "Food"
Khuyết điểm: "Eva’s Air is cheap with drinks, whether water or wine. About a Dixie cup of each for a meal."
Khuyết điểm: "There was nothing we didn’t like."
Ưu: "With limited time service very efficient and pleasant. Can’t ask for much more."
Ưu: "Newer interior and entertainment as it appeared."
Khuyết điểm: "Service not as attentative compare to other airlines."
Ưu: "Never flew with EVA but timely take off and landing. Smooth flight. Kind crew members. I think everything is great because I did not expect a lot from this airlines."
Khuyết điểm: "I don't know much about Chinese food. Announcement was a bit hard to understand their accent."
Ưu: "Crew friendliness, comfortable seat"
Khuyết điểm: "food"
Ưu: "Good food, lots of space, clean plane and friendly flight attendants. I would definitely fly with them again."
Khuyết điểm: "The flight from toronto to taiwan is very lengthy. On the return flight i ran out of things to watch on the in flight entertainment system."
Ưu: "service is good"
Khuyết điểm: "i wish they had better hygiene"
Khuyết điểm: "We love there service no complaints"
Ưu: "Trip was on time, food was decent, restrooms were kept clean, very friendly crew"
Khuyết điểm: "Chairs in economy are not the most comfortable"
Ưu: "Very professional and efficient Crew as always, horrible seat comfort,"
Khuyết điểm: "there was absolutely no room to even lay down your arm beside you. This was for the flight segment from Taiwan To Vancouver. An almost 11 hour flight. Narrow tight seat I would never ride EVA air for this segment again. Terrible !"
Ưu: "Seat was comfortable ."
Khuyết điểm: "First meal was not good. All breads were not warm. All salad was not good. Restroom was smell, not cleaned, and faucet was out of order"
Ưu: "This review is for my flight to Philippines only as I cancelled my return to Vancouver to go to Europe. Comfortable seats in a new plane. IFE had a good selection. Food was good. Crew were friendly and helpful. Price was reasonable. Sleeping masks and earplugs were provided in the lavatory."
Khuyết điểm: "My flight was able to be rerouted to Europe from Philippines. 2-3 month wait for a very small refund on my cancelled return flight (cancelled by me)."
Ưu: "Helpful, professional, and friendly cabin crew, who are also easy on the eyes:) Individual movie screens."
Khuyết điểm: "The food is mediocre at best. But it's no worse than most economy cabins. Need better movies."
Ưu: "Clean affordable flight with hard working staff."
Khuyết điểm: "Seat was stiff and a little tight for me ."
Ưu: "great service!"
Khuyết điểm: "Hard to find a movie to watch, found only one and watched flight progress for the rest as it was more interesting."
Ưu: "Your staff were all very helpful with a smile."
Khuyết điểm: "I wish there were more movie choices"
Ưu: "Excellent Service and Meals; enjoyed my trip on EVA Airlines"
Ưu: "Chinese language was excellent, English speaking person on flight intercom could use a little bit more improvement."
Khuyết điểm: "Delayed plane arrival. Cabin pressure can get some getting used to, I've used other airlines and they seem to have better cabin pressure changes resulting in less ear pressure discomfort. Landing was a bit rough."
Ưu: "Staff is great. Service, comfort"
Khuyết điểm: "Not enough water"
Ưu: "It was a nice flight ... love it"
Ưu: "Plentiful snacks, clean facilities"
Khuyết điểm: "Nothing"
Ưu: "on time with schedule, good food and service, nice staffs."
Ưu: "The service was good. Entertainment was good updated movie list. Food was ok."
Khuyết điểm: "Would have liked to have been offered more drink choices"
Ưu: "Entertainment was excellent,lots of new movies, etc. Food was good for an airplane economy flight. Attentive flight attendants, flight was on time."
Khuyết điểm: "Seats are a little tight."
Ưu: "fantastic flight experience. the aircraft was clean neat and comfortable. i loved how they kept the restrooms so clean even through a 13.5 hour flight. I slept through dinner but the western style breakfast was good. The crew was attentive and polite."
Ưu: "Flight was decent, crew sometimes flaky when I requested water or ginger ale. At one meal time they totally forgot to give it to me after asking half hour beforehand.I fell asleep and woke up parched. Bathrooms were clean. Entertainment was good, I watched three movies."
Khuyết điểm: "The food"
Khuyết điểm: "Drink times not enough"
Ưu: "On time. Efficient. Clean."
Khuyết điểm: "No entertainment options-just some generic film. Couldn't even hear the film over the noise."
Ưu: "EVA airline is the second time I traveled between Toronto and Hong Kong. Its excellence service, which says all, is persistent."
Khuyết điểm: "Don't understand why they would not give me airmail on my United Mileage Plus last time, and did not give me airmail from Toronto to Taipei this time, The trip from Hong Kong to Toronto is yet awaiting."
Ưu: "Plane was nearly empty so there was a lot of space for luggage and to pass one another in the aisles. The crew for this flight was extremely friendly and would frequently stop by to ask if I needed anything else."
Khuyết điểm: "Movie selection was very limited, food was tough and hard to chew."
Ưu: "Great service! Modern planes with comfortable seats, great entertainment selection with your own personal display, and places to charge your mobile devices. I'd like more leg room because I'm tall, but their seats are WAY better than USA based carriers. Food is pretty good considering it's airline food. EVA is one of my top choices for SE Asia Travel."
Khuyết điểm: "Food quality"
Ưu: "Everything, very cozy. Eva air is always worth the extra few dollars"
Khuyết điểm: "Nothing"
Ưu: "Service was good, very attentive staff"
Khuyết điểm: "Late boarding almost 35 minutes and more than an hour late arriving"
Khuyết điểm: "Economy seat leg support could be better"
Ưu: "Crew wax amazing"
Khuyết điểm: "No"
Khuyết điểm: "Attendans have been impatient, nervous"
Ưu: "Crew looked stressed and rushing things. Didn’t look very friendly."
Khuyết điểm: "Smiling crew"
Khuyết điểm: "WiFi down the entire flight, made worse by the crew continuously promising it was “about” to work. Wouldn’t recommend Emirates to any professionals traveling who rely on staying connected on such a long flight!"
Ưu: "Crew was great! For economy class, seat was comfortable."
Ưu: "Crew is good, attentive, embodies the middle eastern hospitality culture."
Khuyết điểm: "Connecting through Dubai was terrible, 1 hour delay before flight take-off was awful, food was less quality than previous flights, flight attendants congregated in front of my seat by the galley, parked all sorts of things there, could not sit comfortable the entire flight."
Khuyết điểm: "You didn’t change my ticket within 24 hours of booking and I have to loose that ticket I didn’t fly back hime"
Ưu: "They were very supportive.. Thanks."
Ưu: "Great value"
Ưu: "The Seats are very Comfortable"
Khuyết điểm: "Emirates could do better!"
Ưu: "Hotel stay on your long hold"
Khuyết điểm: "Needs to improve in all sections"
Khuyết điểm: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
Ưu: "The crew was awesome, seating is never comfortable for a long flight."
Khuyết điểm: "I do not recall any plane departing the dock on time. All Airlines need to work on boarding quicker and leaving on time."
Khuyết điểm: "Had "summon the crew" light on for 40 minutes, no one showed up"
Ưu: "Staff helpful and courteous under difficult conditions."
Khuyết điểm: "People were allowed wheel chairs without a doctor'snote. 59 wheel chairs passengers is ridiculous. Make it a requirement wheel chair assistance required a doctor's note. And check hand luggage weight. Many bags excceeded the limit."
Khuyết điểm: "Nothing. The video quality and sound were not great"
Ưu: "For a 15 hour flight the crew made it comfortable"
Khuyết điểm: "The restrooms were non functional by the end of the flight"
Ưu: "Like the cabin crew... comfortable seat in the business class"
Khuyết điểm: "Water leaking into 52 and 53. Wet socks"
Ưu: "Food, Service, entertainment"
Ưu: "Excellent service and smooth take off!"
Ưu: "Smooth flight"
Khuyết điểm: "The food"
Ưu: "Very welcoming. Coach made comfortable. Excellent movie selection"
Ưu: "The relaxed environment and the crew are amazing"
Khuyết điểm: "Some snacks between the food service"
Khuyết điểm: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
Ưu: "Nice comfortable seat in business class on A380"
Khuyết điểm: "Crew was awful. We paid a lot of money for Airport upgrade to business class because we were told economy was oversold. We were promised full business class service. On board aircraft we were not offered business class meal options as we were told they didn’t know how many people had upgraded. It was absolutely embarrassing when crew skipped us when drink and meal service were being ordered. Crew was obnoxious and dismissive about situation. Absolutely atrocious."
Ưu: "Got a promotional upgrade and was incredibly impressed ! Flying will never be the same !"
Khuyết điểm: "The fact that my next flight is going to be economy"
Ưu: "I flew round trip on their flagship Airbus 380 from Toronto to Dubai, about 13-14 hours. Crew was great, plenty of food and drinks, about 3x meals, lost track of how many drink runs, maybe 5x. It was almost too much food & drink! The in-flight entertainment was great, touch screen was fantastic, USB port, even power outlet, on back of seat, plenty of entertainment choices from movies, to video games, to trivia, I even got a kick out of all the camera's mounted on the outside of the plane with all the flight tracking details available on screen, plenty of bathrooms. Its such a big plane it didn't even feel like you are flying. I'm 6'4" so I always choose an aisle seat so i can at least stretch one leg out, the crew was even mindful not to bump my elbow or even my leg when it was extended out into the aisle while i was asleep...which was more than accommodating to something I shouldn't have been doing! Overall Excellent, I wish every airline was like Emirates. They're bringing back the old school service and class airlines used to be like. I know people don't dress up while they air travel anymore, but I'll be dressing up the next time I fly Emirates! ;)"
Khuyết điểm: "Nothing comes to mind."
Ưu: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."
Ưu: "Seat was really comfortable and leg room was excellent. In flight entertainment will keep you busy."
Khuyết điểm: "Nothing. Emirates are the best!"
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Khuyết điểm: "Emirates flight took me and my mom to Milan(Italy) on issued Dubai Boarding pass."
Ưu: "The comfort of the flight was unbeatable. The crew was great."
Khuyết điểm: "Lactose free meals were just salmon and potatoes all the time. A bit of creativity is needed. The security check at hyderabad needs to be looked at as we barely made the boarding."
Ưu: "The cabin attendant was friendly and kindly moved me to an empty 3-seat first row. I was able to stretch my legs and sleep better during an overnight flight."
Ưu: "Great staff from checkin to service On board"
Khuyết điểm: "Food - wine poor too"
Ưu: "I was impressed by the professionalism!"
Khuyết điểm: "Chinese passengers passing gas!"
Ưu: "It's a classy, professional operation with new, comfortable, very well-equipped planes, high-end entertainment options, an international crew, and many small comforts that really add up to a better experience."
Ưu: "I did not like the vegetarian food that was offered"
Ưu: "Entertainment Food Friendly Flight Crews"
Khuyết điểm: "Had to rush to the next flight in Dubai."
Khuyết điểm: "Flights are always good but back office staff is always careless not to bother any complaints or never solved any complaints they do not care of customer bcoz they have business thier is no other airline right now but in future may be they loose customer like me"
Khuyết điểm: "Can you enforce the team NOT to throw the luggage to keep on the belt(s) as you guys don't have to."
Khuyết điểm: "Despite ordering a vegetarian Oriental meal, I was given a meat dish in my meal!"
Khuyết điểm: "Nil"
Khuyết điểm: "Long time for boarding and staff is not clear on baggage policy"
Ưu: "Excellent take off and landing. excellent service provided."
Khuyết điểm: "See above comments."
Ưu: "food is really bad, people are not taking social distancing seriously"
Khuyết điểm: "Yes"
Khuyết điểm: "on time, but bad connection experience"
Ưu: "Excellent service for affordable price"
Khuyết điểm: "Flight was delayed"
Khuyết điểm: "No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff."
Ưu: "the crew was good. The seat were not comfortable"
Khuyết điểm: "food could have been tastier"
Khuyết điểm: "Nice and smooth journey"
Ưu: "Liked? Nothing. I came up with a new slogan for them based on my experience. "Turkish Airlines: Shoulda flown Lufthansa""
Khuyết điểm: "Didnt like? Everything. Ataturk is filthy and literally reeks. Gate crews, ticket counter personnel, flight crews are pretty rude and simply refuse to answer direct questions if they dont want to. Seem genuinely displeased if they have to bother speaking any language but their own to communicate with international passengers. Customer Service i believe is merely a joke to the entire company. If i was a religious person i would pray no one ever has to use their feedback system or try to communicate with their customer service group by phone. Thats what i get for being American i guess, just higher hygiene standards and expectations on service for the price paid."
Ưu: "The cabin crew was very pleasant and the service was great. Food was well prepared and served quickly."
Khuyết điểm: "Was a short flight so there wasn’t anything that made it unpleasant"
Ưu: "Best service, food, seats, space, amenities."
Ưu: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."
Ưu: "Nothing. I was so disappointed with the whole experience."
Khuyết điểm: "Everything. I paid a lot of money for this ticket. When I tried to check in yesterday I was denied. When I called the ticketing office, they explained that everything was fine with the ticket, and I would indeed have a seat, but I would have to go to the airport. I even asked them about the possibility of overbooking but they said that wasn't a risk. (I am Star Gold so I didn't think that was possible.) When at the airport they wouldn't give me a seat and they bumped me leading to many hours of confusion, a connection through Tanzania, and a loss of a night of sleep. And lots of stress. I know they de-prioritized the people who booked on Kayak. This was a miserable experience and unless you do something to fix this I will never use Kayak again."
Khuyết điểm: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Ưu: "Great food and beverages, excellent attentive service by flight crew. Also liked the complimentary comfort pack and headphones. Will definitely use Turkish airlines again."
Khuyết điểm: "Entertainment system started out great but technical issues after an hour into our 10hr flight so we we're unable to use it. The flight was full so changing seats was not an option."
Ưu: "I liked food, drink, service and entertainment."
Khuyết điểm: "I disliked seat, a bit."
Ưu: "The cabin crew was very kind. The kofte tasted good."
Khuyết điểm: "They "board" an hour before takeoff but there weren't enough seats at the gate, so for half an hour, no one actually boarded, we just stood or sat on the floor with our carry-on."
Khuyết điểm: "Of the last 4 times I've flown with Turkish Airlines, I've been asked to move from the seat I booked. If you book and choose a seat in advance of the flight, I should be entitled to keep it."
Ưu: "Flight attendants are super friendly and helpful. The food was excellent."
Khuyết điểm: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."
Ưu: "The flight was smooth and almost ontime. Professional staff that was active throughout the flight assisting passengers."
Khuyết điểm: "The access to the gate was through an escalator only, therefore people on wheelchair or families with strollers could not get to the gate easily."
Ưu: "Crew is amazing food is good plane is clean and comfortable"
Ưu: "Stewards and stewardesses were friendly and very helpful."
Ưu: "Our flight from CAIRO was delayed for 3 and half hours. We missed our flight to Chicago. The Staff at Istanbul airport were very very unhelpful and rude. They did not try at all to find an alternative route for us. The lack of empathy and understanding was astounding. NEVER TURKISH AIRLINES AGAIN!"
Khuyết điểm: "Flight was late leaving Nairobi due to a catering issue. Missed connection through Istanbul to Manchester. Placed on AF flight to Paris then Manchester. Paris flight was delayed. Missed connection to Manchester. Paid for my own hotel room overnight in Paris CDG. Flight will arrive a day late in Manchester. That means I have missed my flights from Manchester to UK with Air Lingus (booked through Kayak website) It seems I must now purchase a new ticket to get home from Manchester to Nashville. All expenses I can ill afford. Lesson learned...cannot afford to use Kayak anymore...sorry."
Ưu: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Khuyết điểm: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."
Ưu: "Services and quality of food"
Khuyết điểm: "Bit warm the plane"
Ưu: "Fantastic onboard entertainment. Lots of current movies and tv shows to watch. Music was available, too. Even a camera under the plane to see what you’re flying over...usually clouds. USB charging, big screens in the headrests, games, remote control with keyboard and game controller, network cable for laptops without Wi-Fi even. The had pillows and blankets on every seat when we arrived and handed out hot towels before the first meal. They also provided a kit with eye mask, toothbrush, cologne, and slippers. Far better than we expected."
Khuyết điểm: "We were subjected to at least five security checks after our transfer in Istanbul. At the gate they checked our passports and boarding passes five times before boarding, every carry on bag was searched and every person was patted down. We even watched while one man held up his baby for a guard to pat the baby down! This was all after the security we’d received to get to our gate. So, if you left the gate to use the bathroom, you had to go through all the checks again."
Ưu: "Food is great. Flight attendants were very helpful. Entertainment options are great. Comfy seats. Short flight."
Khuyết điểm: "Istanbul airport is crowded. Looking forward to the new airport."
Ưu: "Every thing"
Khuyết điểm: "Nothing"
Ưu: "On Time Entertainment system"
Khuyết điểm: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"
Ưu: "The service is excellent and they do everything in their control to make a long flight comfortable."
Khuyết điểm: "It's a long flight - nothing you do about that."
Khuyết điểm: "Flight was canceled and I missed all subsequent connections"
Ưu: "Employees were very helpful. Service was great."
Ưu: "I liked your services but I have 2 things The airplane Wi-Fi like nothing I didn't use it because just for Turkish news what the different !!! N 2 : this plane is not comfortable because the space between the chairs is too tiny of the other airline company But in general it's okay but we are not happy too much Thank you"
Ưu: "Great crew and service"
Ưu: "Food was good the flight was smooth even tho is was snowing and the crew were very nice and professional, wish i could give 10 stars, also best landing ive ever been on in an airplane."
Ưu: "I enjoyed the flight to Istanbul but on the return flight they told me at the exit door of the plane that my stroller for the kids will be in baggage claim. The stroller was. It in baggage claim, the Turkish airline representative could not help or prove de a phone number for me to contact somebody indicating although she has the Turkish airlines uniform she works for swissport. 90 minutes later they said they might send the stroller to my house if found and that I may have to cover the cost as Turkish airlines will not....... terrible service terrible experience and I will never fly with Turkish airlines again"
Khuyết điểm: "Terrible service, unhelpful staff on flight and in airport."
Ưu: "Staff on plane were friendly and respectful"
Khuyết điểm: "Landing was rough , boarding gate is isolated from amenities"
Ưu: "The crew was friendly. The entertainment package was good."
Khuyết điểm: "The food was terrible. Very dry. Warm at best. The temperature of the cabin was too warm. Passengers were fanning themselves to try to cool down. Water should have been offered more frequently. The crew was noisy as they passed through the aisles, making it difficult to sleep."
Khuyết điểm: "I woke up twice due to too warm cabin."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Khuyết điểm: "Terrible Airline- cancelled flight and rescheduled long flight leg for another day without notice"
Ưu: "Friendly crew excellent food"
Ưu: "I liked the service and the food."
Khuyết điểm: "It could have been on time flight."
Khuyết điểm: "Because of the coup in Turkey, I had to cancel my flight. I'm still trying to get my partial reimbursement. It been two weeks!"
Khuyết điểm: "My seat was terribly uncomfortable. The airplane temprature was really low that it made me so sick. I had a missing luggage where i did not hear any updates from Turkish Airlines for 5 days. I ALWAYS fly Turkish Airline internationally when going to Turkey. But after my last experience, i am not so sure"
Ưu: "I like the fact that for almost 11 hours I was fed, entertained, and was able to rest. The flight crew was very hospitable and I would very much recommend it to others. The price was also very reasonable, unlike United or some other major carriers. It says something about your airline when I decide to fly through Istanbul, coming from Rome, to go back to the US. It's a longer flight but it's a worthwhile one. Thank you and keep up the good work."
Ưu: "new plane good flight"
Khuyết điểm: "seat space"
Ưu: "All of it"
Khuyết điểm: "Nothing Best flight"
Ưu: "Crew was excellent, seats are never excellent"
Ưu: "The flight landed early. Check-in staff were great."
Khuyết điểm: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Khuyết điểm: "Plane was hot and sticky. The air from the vent was not cool."
Ưu: "There was an available seat next to me"
Khuyết điểm: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"
Ưu: "Crew, chairs, entertainment"
Khuyết điểm: "Communication"
Ưu: "The crew was amazing. Kat and the other stewards were very friendly."
Khuyết điểm: "Maybe the option for free upgrade to first class if flight is not full??"
Khuyết điểm: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"
Ưu: "Clean plane. On time"
Ưu: "Crew was amazing."
Khuyết điểm: "Good"
Ưu: "It was quick"
Khuyết điểm: "Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough"
Ưu: "new airbus plane. great luggage bins"
Khuyết điểm: "nothing"
Ưu: "Good snacks"
Khuyết điểm: "Nothing"
Ưu: "- flying business was great. Comfortable chairs that lay flat. - entertainment options are amazing. Worthy of any international flight."
Khuyết điểm: "- staff was not very friendly. At least one of the businsss class stewards. - Food options for breakfast limited."
Ưu: "Extra leg room was great"
Khuyết điểm: "Entertainment system was flickering"
Khuyết điểm: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"
Ưu: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Khuyết điểm: "No complaints"
Ưu: "Crew were helpful and pleasant"
Khuyết điểm: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."
Khuyết điểm: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Ưu: "On time, great service, a lot of legroom."
Khuyết điểm: "Nothing."
Ưu: "The staff at the gate were efficient and very friendly, as were the onboard staff."
Ưu: "Coldest flight I’ve ever taken. Not sure why I paid $60 to fly in comfort when I had to endure the arctic temperatures. Free WiFi never worked once either."
Khuyết điểm: "That I was going to be charged $125 for oversized luggage unti"
Ưu: "Left on time all went well in Atlanta"
Khuyết điểm: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."
Khuyết điểm: "Z"
Khuyết điểm: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Khuyết điểm: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."
Ưu: "Delta and Westjet staff are of great help to me."
Khuyết điểm: "Not applicable"
Ưu: "The staff is very friendly. Most pleasant airline I've flown with."
Ưu: "On time as scheduled."
Khuyết điểm: "N/A"
Ưu: "Left early and arrived early."
Khuyết điểm: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."
Ưu: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Ưu: "Refurbished plane. Lighting was good"
Khuyết điểm: "No TV screen"
Khuyết điểm: "There was no tv screen, so if you don’t have a smart phone or tablet you can’t access to the entertainment. Also you should warn passengers to download the Gogo entertainment app because it’s very slow to do it in the flight"
Ưu: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Khuyết điểm: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."
Ưu: "-forgot to charge me for wine"
Khuyết điểm: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"
Ưu: "Excellent service, God flight"
Khuyết điểm: "No space in the seats"
Ưu: "Same as previous"
Khuyết điểm: "Same as previous"
Ưu: "I am not one who enjoys flying. I don't think there ever will be a time that I enjoy flying. However, the pilot, stewards, and all other workers on delta were very nice."
Khuyết điểm: "I don't like flying so there really wasn't anything I liked."
Khuyết điểm: "3 hours there before the departure."
Ưu: "On time,smooth good servive"
Khuyết điểm: "Not a fan of having "final boarding call" announced to run to the gate, only to sit on the plane at the gate for 30 min because of a scheduled delay at my destination. I know the flight wasn't very full, but that cost me an opportunity to eat dinner. I had to cancel a fast food order because I thought I'd miss my flight!"
Ưu: "Weather, I think, caused a delay for my flight to Atlanta from Dallas which results in missing my connection. I was traveling with my 4-year old granddaughter. However, when I arrived having already missed my flight, I found special assistance area and was able to immediately connect with an agent who booked us on the next flight (last flight of the day to Richmond). Saving the day."
Khuyết điểm: "All the planes were full and did not have enough room for carry on causing delays and getting the flight off later. The gate agents and crew did what they could to get the plane loaded faster, but they loaded the front first and those in the back could not get past making loading the plane take even longer."
Ưu: "People were nice."
Khuyết điểm: "I didn't like having my seat assigned at the gate. I booked this flight months ago, but yet somehow I got the very last row of the plan. Which is the noisiest location with the least amount of room. On the flight back they put me in the second to last row, even though there were about 10 seats empty scattered throughout the plan. Made no sense to me."
Ưu: "I liked the in-flight entertainment and the crew was very pleasant"
Khuyết điểm: "The seats are awful. If you're 6 ft or taller, your legs barely fit if at all. Boarding is ridiculous."
Ưu: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Khuyết điểm: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"
Ưu: "When you are delayed, there is not much to commend."
Khuyết điểm: "Delayed. That pretty well says it all."
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Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Hà Nội đến Toronto
Khẩu trang bắt buộc
Cần đeo khẩu trang khi lên máy bay, khẩu trang được cung cấp cho các chuyến bay từ Hà Nội đến Toronto
Xếp ghế ngồi giữ cự ly xã giao
Ghế ngồi ở giữa không đặt được cho những chuyến bay từ Hà Nội đến Toronto
Xét nghiệm trước khi bay
Xét nghiệm kháng thể, xét nghiệm triệu chứng cho các chuyến bay từ Hà Nội đến Toronto
Linh hoạt huỷ đặt
Miễn phí cho việc thay đổi vé. Tìm kiếm những chuyến bay linh hoạt từ Hà Nội đến Toronto