Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Toronto đến Hà Nội
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Chín||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 20%.|
Mùa cao điểm
|Tháng Mười hai||Thời gian bay phổ biến nhất với mức giá tăng trung bình 33%.|
Giá trung bình cho khứ hồi
|21.520.018 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|29.340.544 ₫||trở xuống|
Giá tốt cho một chiều
|15.379.890 ₫||trở xuống|
Không có chuyến bay thẳng nào cho đường bay này trên KAYAK, thời gian bay của chuyến bay nhiều chặng ngắn nhất là 22h 20m.
Trong 3 ngày qua, vé khứ hồi với mức giá rẻ nhất được tìm thấy trên Nhiều hãng bay (21.007.824 ₫) và Turkish Airlines (24.367.234 ₫)
Từ Toronto đến Hà Nội, Chủ Nhật là ngày có giá vé trung bình rẻ nhất và Thứ Sáu là ngày có giá vé đắt nhất. Để bay từ Hà Nội về đến Toronto , ưu đãi lớn nhất thường được tìm thấy vào Thứ Sáu, và Thứ Năm là ngày có vé đắt nhất.
Khi bay ra khỏi Toronto, bạn sẽ sử dụng một trong những sân bay này: Toronto Island or Toronto Pearson Intl. Bạn sẽ hạ cánh tại Hà Nội Sân bay Quốc tế Nội Bài, còn được gọi là Sân bay Hà Nội.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Toronto đến Hà Nội.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Hà Nội từ Toronto có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Hà Nội với một hãng bay và chiều về bay đến Toronto với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Hà Nội từ Toronto tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Cheapflights ..I will book my ticket from you again.. I am so delighted."
Khuyết điểm: "None"
Khuyết điểm: "!"
Ưu: "Flight attendants were amazing and so service oriented!"
Ưu: "There was lots of leg room. Crew was nice."
Khuyết điểm: "One of our seats had a broken recliner button."
Ưu: "Very friendly and caring"
Khuyết điểm: "i can not think of anything. Great crew Great experience"
Ưu: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Khuyết điểm: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Ưu: "One of the best service! Thank you!"
Khuyết điểm: "Purchased tickets through Kayak on ANA with confirmation. Bumped to United after confirmation. Although I realize both companies are Star Alliance, the bait & switch is unacceptable & I would NOT have purchased these tickets for United. Flight had much more turbulence than my experience on ANA which is why I refuse to fly any other airlines. Will recommend against Kayak to everyone I know."
Ưu: "Flight departed on time, landed on time....excellent service, too."
Khuyết điểm: "Nothing"
Ưu: "It was a quick flight, and as it left at night Japan time, I was able to actually sleep 7 hours or so of the full flight."
Ưu: "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
Khuyết điểm: "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
Ưu: "Staff Many empty seats"
Ưu: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
Ưu: "Flight attendants were incredible!"
Khuyết điểm: "The business lounge in honolulu"
Ưu: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Khuyết điểm: "In flight meal could be improved"
Ưu: "Great service by the crew! Excellent food and flight was on time,"
Khuyết điểm: "Film and movie offerings and music entertainment while on board should be improved with more selections."
Ưu: "Excellent service. Good food. Great entertainment selection."
Khuyết điểm: "No free WiFi"
Ưu: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Khuyết điểm: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
Ưu: "short flight ready to get home"
Khuyết điểm: "n/a"
Ưu: "Attentive and polite staff. Comfortable planes. On time flights."
Khuyết điểm: "I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process."
Ưu: "Good food and cabin service. Accommodating in connecting flight arrangements."
Khuyết điểm: "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."
Ưu: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Ưu: "A nice crew and service very friendly."
Khuyết điểm: "The transfer walking to long."
Ưu: "The flight is on time... the food is good... the service is excellent.... the seat is comfortable.... the ludgage regulation is satisfying can bring 2 pcs @ 23kg..."
Khuyết điểm: "The entertaiment film needs more variety..."
Ưu: "In-flight service, in-flight entertainment, environment temperature"
Khuyết điểm: "Nothing"
Ưu: "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
Khuyết điểm: "Nothing"
Ưu: "They had good movies and music of my choice."
Khuyết điểm: "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."
Khuyết điểm: "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
Ưu: "Great service, efficient and friendly staff, yummy food in adequate amounts,lots of movies to choose from."
Khuyết điểm: "Sleeping upright is really difficult, but then I knew that."
Ưu: "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."
Khuyết điểm: "Pretzels"
Khuyết điểm: "Breakfast option"
Ưu: "Love the staff, helpful and polite!"
Ưu: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."
Ưu: "Nice crew, clean lavatory"
Khuyết điểm: "Had a chance to select seats only for return flight Seats were too narrow"
Ưu: "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
Khuyết điểm: "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."
Ưu: "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
Khuyết điểm: "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
Ưu: "Was able to request a gluten-free meal for the flight"
Khuyết điểm: "Nothing"
Ưu: "Service was friendly and enjoyed the USB charger."
Khuyết điểm: "Seats are just not designed for humans! Ergonomically there could be improvements. I also feel seats are too low."
Ưu: "Crew always good"
Khuyết điểm: "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"
Ưu: "Enjoyed the flight very much!"
Khuyết điểm: "Too much scrutiny for my request for a double vodka screwdriver"
Ưu: "I really like the technology in the plain and all of service , crew are so nice everyone had a real smile"
Khuyết điểm: "Space of the seat are too tiny also a place to have some food"
Ưu: "Everyone staff member was friendly and helpful. Dinner was great."
Khuyết điểm: "The only thing I did not enjoy was breakfast . Selection was not great, we did not eat."
Ưu: "Excellent food and service"
Khuyết điểm: "None"
Ưu: "Need to step it up with the food, don't have time for shitty service this day and age"
Khuyết điểm: "Getting overcharged on surfboards, shitty food, should have free wifi give me a break"
Khuyết điểm: "Long security lines"
Ưu: "Service and food was great, the price of the flight was good and overall, the flight was pretty smooth."
Khuyết điểm: "Can't think of anything negative."
Ưu: "Smooth flight with great service"
Ưu: "EVA does a nice job getting all of the service out and making sure you have everything you want."
Khuyết điểm: "If you are a big guy upgrade to exit row or economy plus. This is an airline that doesn’t generally serve people that are over 6’ or 200 lbs."
Ưu: "The price was right. On time arrival."
Khuyết điểm: "Crew and food were not especially pleasant."
Ưu: "The price was right. We arrived on time."
Khuyết điểm: "On a 17 hour flight, people need water, and getting that from the flight crew wasn't easy. They were rushed, unpleasant, and the food was worse than I've seen on a plane in years. The entertainment system too, was very old and lacking compared to newer systems."
Ưu: "crew excellent and very efficient & professional"
Khuyết điểm: "I am a vegetarian. My food was not yummy."
Khuyết điểm: "Seats in economy are very tight and I'm thin. The movies were not as current as advertised. The crew was not very friendly."
Khuyết điểm: "Can you recommend a place to stay overnight at the Taipei airport?"
Khuyết điểm: "Great experience, will use EVA again."
Ưu: "Yes both of those were great."
Khuyết điểm: "The flight got delayed by 2 hours and then another 30 mins when we landed. This is my first time flying with Eva airways and all 3 times, it has gotten delayed by more than 2+ hours."
Ưu: "The economy cabin had less oxygen than the premium economy and better. I could not breath with the poor air circulation and had to stand in the front of the 14 hour flight to breath."
Khuyết điểm: "Oxygen"
Khuyết điểm: "I can’t think of anything"
Khuyết điểm: "can maybe be a little bit less strict on luggage weight"
Ưu: "EVA delivers again! Great flight."
Khuyết điểm: "Hmm.. maybe if it was individual entertainment units instead of communal screens."
Khuyết điểm: "wifi didn't work at all need refund"
Khuyết điểm: "Some way to soften the sleeping experience. Memory foam?"
Ưu: "The crew was great"
Ưu: "Stewardesses were very pleasant and helpful."
Khuyết điểm: "All was ok"
Khuyết điểm: "Awesome and excellent50"
Ưu: "EVA graciously accept a name correction to my ticket where most of my name was correct but the first name wasnt. A big help. Unlike travelling in and out of China. So, i appreciated this help. Flying out at 2 am and arriving Taipei at 5 am was a good time choice too. Service on board was good. Lots of refreshments served. Nice plates used for meals in economy."
Ưu: "I love that the crew maintains the bathrooms well. To me, EVA has the cleanest bathrooms of all the Asian and North American airlines I have flown to Asia. Crew is courteous and pleasant and helpful."
Khuyết điểm: "The food seems to have gone downhill. I miss the special crackers with seaweed. The hot meal was like North American airline meals - blecchh. Very disappointing."
Ưu: "Everything was great. Well organized and efficient. Great prices!"
Khuyết điểm: "Nothing. Everything was perfect!"
Khuyết điểm: "it always seems odd that they don't start loading the back of the plane first, perhaps i'm wrong but it seems logic thus you would not have a huge line of people standing in the aisle putting away stuff while you are mking yur way to the back"
Khuyết điểm: "None"
Ưu: "Every person i dealt with in taipei was incredible. I dispute the other people crying about needing water every hour. Bring a bottle!! The staff was fantastic!"
Ưu: "Never flew with EVA but timely take off and landing. Smooth flight. Kind crew members. I think everything is great because I did not expect a lot from this airlines."
Khuyết điểm: "I don't know much about Chinese food. Announcement was a bit hard to understand their accent."
Ưu: "Crew r very helpful and accomodating"
Ưu: "Large crew that provides excellent service."
Khuyết điểm: "Food was, well, airplane food."
Khuyết điểm: "We won’t fly Eva again."
Ưu: "It was my first time flying with EVA. I have nothing bad to say. I will fly with them again and again."
Khuyết điểm: "None."
Ưu: "Cabin crew works quickly; nobody plodding around."
Khuyết điểm: "Only thing I would have liked was some pepper with my meals."
Ưu: "Good was excellent. Aircraft clean and comfortable"
Khuyết điểm: "Better movie selection would have been nice"
Khuyết điểm: "If flight attendant is sick, she shouldn’t work."
Ưu: "Overall experience was very good. Check in was long but clerks were very good."
Khuyết điểm: "I did not like that they moved my cabin bag without telling me. Attendant realized afterwards and apologized."
Ưu: "the management of EVA is excellent....from reservation to check in...in flight service is also excellent....seats not as comfortable as China Airlines....and the entertainment choices were disappointing....food taste and presentation was excellent....it is a very good airline...."
Ưu: "Crew were attentive.though tone of voice is not friendly the one doing announcement lady"
Khuyết điểm: "Food is good though not as good before. Porridge was good though!"
Ưu: "Service is excellent, re entry to custom was outstanding, was help when ITold the lady my flight boarding time is within next 30 mons"
Khuyết điểm: "None"
Khuyết điểm: "Nothing"
Ưu: "Excellent all around. AFAIK no other airlines offers the 5 course meal Eva does in business. The seats are spacious reverse herringbones. Crew is friendly, and service efficient. Anyone coming from a Western carrier would be impressed."
Khuyết điểm: "The entertainment selection is a bit weak. Doesn’t bother me as I bring my own entertainment, but may bother some."
Ưu: "I was in the air."
Khuyết điểm: "Boarding plane was a mess. People were stuffing their bags everywhere. They didn't bother zoning and the buses didn't let passengers off at the same time so people at the back of the plane were coming in far later than the front. It Telly held things up."
Ưu: "Timely flight, no delays."
Khuyết điểm: "There were no issues."
Ưu: "The movie options were good."
Khuyết điểm: "The annocments were hard to hear and understand"
Ưu: "On time"
Khuyết điểm: "Can't complain"
Ưu: "The flight was good nice and convertible."
Ưu: "Taste is good"
Khuyết điểm: "Not much choices, service is awful"
Ưu: "On the flight it was good over all.But the ground staff of EVA ruined it. She doesn't know the meaning of customer service."
Khuyết điểm: "The SF airport luggage manager of EVA tried not to help write a report of my luggage damage for our insurance by saying definitively that the damage was made by TSA. She behaved not like customer service but police officer."
Ưu: "Great vegetarian options that can be selected in advance. Very kind and courteous staff! Flew Eva to and from Asia and staff consistently exceeded expectations."
Khuyết điểm: "Husband and I got separated for long leg from Taipei to Seattle. Got stuck in between to very large men...impossible to really sleep. The middle seats should cost less."
Ưu: "Seats were nice and plane was clean"
Khuyết điểm: "The ticketing agent assured me that he would handle my bag. When I arrived in Taiwan, I did not receive my bag. I believe my lack of Chinese and their weak English contributed to this problem."
Ưu: "Liked the service and inflight movie and such"
Khuyết điểm: "Nothing"
Ưu: "No delay, helpful crew,nice foods"
Khuyết điểm: "It was good to be with eva air.."
Ưu: "Everthing was up to the mark"
Khuyết điểm: "Everything was satisfactory"
Khuyết điểm: "Catering and professionalism of the crew could have been better."
Ưu: "Flight was on time"
Khuyết điểm: "Food Crew"
Ưu: "Excellent crew"
Khuyết điểm: "It was nice experience"
Ưu: "seats are comfortable"
Khuyết điểm: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"
Ưu: "Crew was very nice and did what they could."
Khuyết điểm: "Economy seats are so cramped that the couple (who were strangers to me) seated next to me (i was in the window seat) decided to 1) one would sleep prone on the floor in the foot portion of our row; and 2) the other would rest his head on ME and the armrest, stretching out on their seats. Greeeaat."
Ưu: "Yup all gud"
Khuyết điểm: "All gud"
Khuyết điểm: "Staff need to be more hospitable! Please do serve hit drinks along with food!! Seats are not confortable and can be more adjustable!"
Khuyết điểm: "The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs.."
Khuyết điểm: "Nothing it was perfect .the flight was so excellent .no words to say"
Ưu: "Cabot crew very nice an professional."
Khuyết điểm: "I wanted an aisle seat but I got stuck with a middle seat."
Ưu: "Quick check in. Courteous."
Ưu: "On time. Good service"
Ưu: "Too cramped"
Khuyết điểm: "Good flight"
Ưu: "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."
Khuyết điểm: "The food on Cathay still has not improved compared to other airlines'"
Ưu: "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
Khuyết điểm: "Would be amazing to have a little more room in the economy seats!"
Ưu: "Cleanliness and no disruptions"
Khuyết điểm: "The crew were slow to clear the food trays"
Ưu: "SMS Informing new schedule of the flight"
Khuyết điểm: "Please change the food"
Ưu: "I took the economy premium class. It was great. Seats very comfortable. Dinner was great."
Khuyết điểm: "Breakfast - the omelette was not done, but other than that if was good. The dim-sam was good."
Ưu: "They were really nice and the plane was pretty new"
Khuyết điểm: "No bad experience"
Ưu: "I traveled economy coming home and was delighted by the amenities that you never see on commercial airlines anymore. On the way to New York I upgraded to premium economy, This was such a nice experience. It was worth the up charge. And two free checked bags? That is unheard of anymore"
Khuyết điểm: "When I was on the upgraded ticket, I was actually disappointed that we landed early because I was sleeping so well."
Ưu: "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."
Khuyết điểm: "Worst flight experience ever-"
Ưu: "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
Khuyết điểm: "Staff seems distant and uninterested at times."
Ưu: "Short stop over"
Khuyết điểm: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it"."
Ưu: "Very good service. Professional and friendly"
Ưu: "Smooth flight , crew members were good"
Khuyết điểm: "Food and chair space The head set was in a sealed bag , when I opened it I found 2 white hair inside !!! The blanket was soiled with chocolate in a sealed bag !! Delayed flight for an hour without timely announcement"
Ưu: "Improve quality of the food."
Ưu: "I wasn’t"
Khuyết điểm: "I didn’t like the fact I had a different gate on my boarding pass. We were waiting at terminal 2 for 5 hours thingking that’s where our gate was. One hour before our boarding I come to find out that our gate was in a whole other terminal, we almost missed our flight. We would have missed it if I didnt as the ticket counter when is the Seattle flight going to go up on the screen. Poor communication on Alaska airlines part. Not very happy with that I had to rush to the other terminal because I had the wrong information on my boarding pass."
Ưu: "Flight from Toronto to Hong Kong was late departing due to a snow storm. Most on the flight missed connections. Cathay staff were waiting on the jetway with plans for everyone that missed their connection to Sydney. Just impeccable organisation and service."
Ưu: "Everything thing worked out well except for the food for my wife. Sitting all the way in the back wasn't that bad because no one was behind us and we could fully recline."
Khuyết điểm: "Kayak or Cathay provided no options to select meal preference while checking in online more than 24hrs before departure."
Ưu: "Flight attendants were responsive and helpful. They were also kind given the craziness they have to deal with in some customers. In flight entertainment was adequate. They seem quite reasonably organized."
Khuyết điểm: "1. It was a 15+ hour flight. Only breakfast and lunch were served, where three are justified. 2. I had a pre-selected (vegetarian) meal which was both meagre and mediocre when flying out of JFK. It was a grossly insufficient amount of food for the long duration of the flight. I had what was essentially a small tray of chickpeas for 'breakfast'. Crazy! 3. The noodles that are on offer for snacks throughout the flight were chicken or beef. Vegetarians do not have anything to eat except cookies and some fruit (which goes quickly when set out!) 4. No eye mask, earplugs, toothbrush or toothpaste. These are basic amenities. Had to ask for an eye mask and then one was provided. Some airlines even provide in-flight socks (and yes, I am talking about economy travel here)."
Ưu: "I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me."
Khuyết điểm: "The bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat."
Ưu: "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"
Ưu: "On time Good service Nice crew"
Ưu: "The service, the plane, friendly staff all throughout"
Khuyết điểm: "The particular flight we took lands in LAX at 1420 hrs,, height of arrivals. Immigration took us an 2 hours to clear. Perhaps CX can adjust their arrival time by an hour or so to avoid the peak arrival time of many flights."
Ưu: "Smooth, on time, comfortable, good entertainment and decent food."
Khuyết điểm: "No complaints"
Ưu: "The crew is always polite and professional"
Khuyết điểm: "I can't eat airplane food that is always Asian flavored....sometimes I just want a sandwich."
Khuyết điểm: "Delayed from boarding at 1 am until 5 am when they finally announced it was cancelled. They made announcement updates every 10 minutes meaning that people had to be constantly alert to see if anything changed in the next 10 minutes. When the flight was cancelled, the employees could not offer any information about how to get ticket prices refunded, or how to get to the destination. They could not even connect passengers to the managers because the managers are in Hong Kong. The number they gave out to passengers for customer services could not be reached because this it is an international number. People had to miss connecting flights, meetings, important appointments, and are still trying to figure out how to get refunded for an expensive flight. Terrible experience and customer service."
Ưu: "I do the Canada-Australia trip fairly often to see my family, and Cathay-Pacific is my new fave. Cheaper than the usual, no problematic stops in the US and everything went perfectly smoothly. Thanks for looking after me!"
Khuyết điểm: "My Son's water bottle was emptied despite my protests that nobody at any airport has ever done such a thing. The water had even been okayed by the Hongkong airport 1st security point after we landed in HKG from Delhi. But the there was additional checking of handluggage again just before boarding and they threw away my Son's water. This is unacceptable. Also the food was not up to quality. I got practically the same food in both meals."
Ưu: "Business class service was the best I've ever experienced from any carrier."
Ưu: "I fly CP to Bangkok because they have best schedule and shortest trip from Hong Kong to Bangkok - have flown 15+ times"
Khuyết điểm: "The food is AWFUL - the menu is geared to chinese (I guess) and the flavors are undesirable but I don't fly for the food; the english entertainment selection is limited but adequate"
Khuyết điểm: "Very uncomfortable! Cabin crew are not friendly, service sucks! Very dirty cabin. Very noisy because of crying children everywhere!"
Ưu: "Timeliness, Ease of boarding and friendliness of crew."
Khuyết điểm: "food was OK."
Ưu: "When you see a big plane you always wonder how long it will take but Cathay Pacific was very efficient during the boarding and deplaning. It was a very long flight and they kept everybody happy with a smile. Extremely accommodating."
Ưu: "The efficiency of this crew was unparalleled"
Khuyết điểm: "This was the least friendly crew I have ever encountered! Save one young gentleman, the crew was in such a rush to be efficient that the customer service suffered. The head stewardess was harsh, stressed and completely rude with both her staff and her crew. She snapped at several people during the flight and everyone was put on egg shells - not so comfortable for a 16hr flight"
Khuyết điểm: "Flight was delayed out of Toronto for two hours and we sat on the Tarmac with no explation. Insufficient food for a 15 hour flight with no snacks offered except for two minute noodles in a cup which they ran out of. Catered mostly for Chinese passengers. Entertainment was very poor too, only a small number of English movies with the majority of entertainment in Chinese. Crew were rude and dismissive. Overall a great disappointment."
Ưu: "The crew did fine and the food was OK."
Khuyết điểm: "There was almost no information about what was happening with the delays. You need to do a better job of disseminating information. The food voucher was nice but it was all word of mouth among the passengers. To have a 5 hour delay is tough. You should have better charging facilities at your gates. You could only stand and charge and the plugs were all Hong Kong/English specific. Nothing universal about those plugs. I had to borrow an adapter to charge my laptop during the delay. The spicy fish dish tasted like it had been fouled during the delay. I like spicy fish generally but this tasted tainted."
Ưu: "Premium economy that is the best we’ve had . Better amenities, food, service than any other airline we’ve tried"
Khuyết điểm: "Check-in was poorly organized in Narita. Bag Drop off only took longer than regular check-in"
Khuyết điểm: "Seats we’re tight on second flight. They had an odd foot rest protruding.....?"
Ưu: "The food was great and the service was good as well."
Khuyết điểm: "They did not give us instant noodle when we asked for it and the seats in Economy did not have foot rest in front like Singapore Airline."
Ưu: "The flight was a great value for the price and the staff was amazing and attentive."
Khuyết điểm: "The vegetarian meals were pretty bad and I felt like the entertainment selection wasn’t great."
Ưu: "Crew was very friendly"
Khuyết điểm: "Food choice and more comfortable seats"
Ưu: "On time, early."
Khuyết điểm: "Comfort. Too tight Food. Mediocre in economy"
Ưu: "Great check-in with Weimao, if I remember right. Got through security fairly quickly. Boarding was fine, a long way to the back . . ."
Khuyết điểm: "The worst earphones I’ve ever used. They fell out at least 100 times while trying to watch Dumbo. There seemed to be reasonably good programming, but I wasn’t going to continue with those earphones. My ears were sore after trying many ways to get them to stay in my ears."
Ưu: "Crew was very friendly."
Khuyết điểm: "There is just no room to move in those seats. We were packed in like sardines."
Ưu: "The flight TPE - HAN was fine. The flight SFO-TPE was OK. The seat in premium economy did not recline properly. Service seemed to disappear for several hours during the flight. I am not as excited about using premium economy for my return. The seats in economy look very narrow."
Khuyết điểm: "Answered above. The seats looked bigger and better but the equipment looks tired."
Ưu: "I got some sleep. Crew was pleasant. Plane is pretty and clean."
Khuyết điểm: "Old men on both sides of me ... not the best conversationalists."
Ưu: "When booking my ticket I chose a non-middle seat but when I did online check in my seat got changed to the middle/sandwiched and wasn't able to chose a either aisle or window seat due to open seat availability issue."
Khuyết điểm: "Water or juice wasn't served/offered for the 2nd meal. Only tea and coffee were offered."
Ưu: "Service was very good"
Khuyết điểm: "Chairs in business class in A 330 were not too good in my view"
Khuyết điểm: "I dropped my fork on the floor. The 1st crew, who did not understand Mandarin came back with salt and pepper,even I asked for the fork in English. I asked her again, but she impatiently told me each meal plate came only with one set of utensils."
Ưu: "Meals were tasty and drinks were great. Service was wonderful. Great entertaining selections."
Khuyết điểm: "Nothing, really."
Ưu: "They used a more modern plane for the longer haul part of our two flights home from Bali and appreciated the slightly bigger seats for the longer flight. Good inflight entertainment options."
Khuyết điểm: "Terrible food."
Ưu: "The movies and food"
Khuyết điểm: "I was seated at the exit seats next to the wall. I feel the seat was more small there. My body hurt so much."
Ưu: "The staff was friendly for a very late and very long flight"
Khuyết điểm: "Almost 70% of the plain was stuffed into economy seating while 60% of the economy plus was empty and much more spacious. I feel like optional upgrades should be announced when this is the case, especially for a 16 hour flight"
Ưu: "The flight was 40 minutes faster than expected"
Khuyết điểm: "The economy seating in this airline are trash"
Ưu: "Food is awesome!"
Khuyết điểm: "The seating and the earphones could have been better"
Ưu: "Cabin crew was very sweet, very courteous, and attentive. A marked improvement from years gone by."
Khuyết điểm: "Delayed flight."
Khuyết điểm: "no place to put pillow/blanket while eating"
Ưu: "Food, entertainment OK"
Khuyết điểm: "China Airlines is obsessed with weighing carry-on luggage. They weigh it when you check your bags, and they weigh it again at the gate. What I am I supposed to do at the gate? Throw my stuff away?"
Ưu: "The plane didn’t crash..."
Khuyết điểm: "there is pretty much no leg room if your over 5’6"
Ưu: "I left my kindle in the seat pocket. I received an email before I even realized it was missing. The representative assisted me in getting it back and kept checking with me until it was in my possession. Very impressive service!"
Ưu: "Very bad service.. I request for help on the plane and no one showed up to help me."
Khuyết điểm: "Late, and upon arrival 5000+ people trying to get through immigration. Stupid."
Ưu: "Good price."
Khuyết điểm: "Late 90 minutes fly. The service is not good."
Ưu: "Everything was punctual and well-organized. The plane was clean."
Khuyết điểm: "The food was a weak point - I ate a few bites and then quit, but not much worse than coach-class food on any other airline."
Ưu: "Attendants were polite and helpful"
Khuyết điểm: "They damaged my luggage"
Ưu: "Comfortable flight, decent seat size, decent leg space, lots of movie and TV options"
Khuyết điểm: "Outdated entertainment system on a330, food is lackluster, overhead bins in a330 can be a little hard to reach. Maybe not an issue on newer planes? Tight aisles. Leg space could be a little bit better. Non adjustable headrest (height wise). Poor boarding procedures at manila but that's a given"
Khuyết điểm: "When two people are travelling together and adjoining seats were needed, it was impossible to make the seat changes online. Only one seat was able to be moved. We finally had to wait to ask crew members at check-in. It was an anxious time."
Ưu: "Comfortable seats, nice attendants. We couldn't watch any movies or programs, and hear music."
Khuyết điểm: "Screen weren't working to watch programs, and hear music"
Khuyết điểm: "Warm wash cloth must not be eliminated especially for long flights. I was not able to charge my phone since the outlet was non-functional. The flight experience wasn't that bad with the budget price of the ticket. Over-all it was okay."
Ưu: "Good service and entertainment"
Ưu: "The flight crew were extremely friendly and nice."
Khuyết điểm: "I had a pleasant ride. So I enjoyed my trip"
Ưu: "Staff and Crew were nice to passengers."
Khuyết điểm: "No English subtitles for the movies on board. Seats are not comfortable."
Ưu: "Overall, polite service staff"
Khuyết điểm: "Only few open counters for check in unlike at San francisco"
Khuyết điểm: "Check in online process and meal selrction"
Khuyết điểm: "Even though we had reserved seating, they changed the seating and gave us crappy seats."
Ưu: "Courteous and professional staff. Excellent food service."
Khuyết điểm: "Seats were not that good. Needs upgrading."
Ưu: "Crew worked diligently."
Khuyết điểm: "Couldn't check in online. Was within the 24 hours check in time."
Ưu: "I liked the large selection of movies and TV shows."
Khuyết điểm: "The headphone jack on the chair wasn't working as well as it could have so it was hard to hear the movies I was trying to watch. I didn't like how the meals and lights being dimmed seemed to correspond to (and keep us on) the time zone of the place we were leaving instead of adjusting us to the time zone of the place we were going."
Ưu: "The crew was attentive and the flight was on time. The 20-minute delay was caused by traffic, but the flight duration was still on time."
Khuyết điểm: "Waiting/Idle time would have been improved if the entertainment system was available from boarding to landing. The screens should be updated (they look pretty old) and a few more inches of leg room would be nice."
Ưu: "The second leg of a trip (Taipei to SFO) was on a newer plane. Staff were courteous and prompt."
Khuyết điểm: "Original flight was delayed. I was placed on another airline, but heavy weather delayed this by a bit over an hour. Somehow a very tight connection still was met, but my baggage did not make the connection. So far (one day later) they have located one of my bags and said it will be delivered soon. The other is still missing."
Khuyết điểm: "Cramped seating"
Ưu: "direct fight"
Khuyết điểm: "rude passenger who refused to put down his arm rest in between us. the food was really bad. our seats got switch after airport check in."
Ưu: "Plane was clean and food was okay. Quiet flight and staff was helpful."
Khuyết điểm: "Boarding was slow and there were few if any announcements. The boarding area is confusing and not having clear signage made it difficult."
Ưu: "I wish to commend a particular flight attendant on my CI7 flight on August 10 from LAX to Taipei. A young lady who I believe is called Jashe was especially helpful and attentive to me, and served me with very kindly. I believe she a strong asset to your organization, and wish to compliment her. Allen Wittenborn Seat 60C"
Khuyết điểm: "Seats were very narrow, even for economy class. The food on this flight was mediocre. I don't expect much in this class, but I did not find the meals very tasty."
Khuyết điểm: "For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts."
Khuyết điểm: "1 hour delay due to weather"
Ưu: "Yes.The crew was amazing"
Khuyết điểm: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."
Ưu: "Entertainment, and crew was nice"
Khuyết điểm: "Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free"
Ưu: "Reliable, high quality service"
Khuyết điểm: "I didn't fly, they opened counters late"
Ưu: "The cabin crew was very pleasant and the service was great. Food was well prepared and served quickly."
Khuyết điểm: "Was a short flight so there wasn’t anything that made it unpleasant"
Khuyết điểm: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."
Ưu: "Not much"
Khuyết điểm: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."
Ưu: "The food, the amenities, the entertainment."
Khuyết điểm: "Boarding took too long, a little disorganized I’d say."
Khuyết điểm: "Boarding. The gates were cheep changing. Poor room between seats."
Khuyết điểm: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Khuyết điểm: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."
Khuyết điểm: "The food"
Khuyết điểm: "Shake all the time,vomited"
Khuyết điểm: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"
Ưu: "Excellent crew service & food/beverage offerings"
Ưu: "Great to watch live sports. Loading was fine. Food terrible. Staff ok."
Khuyết điểm: "Istanbul airport is so overpriced, crowded and small."
Ưu: "Punctual in terms of reaching destination, all else average."
Khuyết điểm: "Less leg space, pantry service below expectations."
Ưu: "The crew is very nice and try to make the flight experience easier."
Khuyết điểm: "They lost my luggage, and this is not the first time either"
Ưu: "Overall flight is good"
Khuyết điểm: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."
Ưu: "Luggage policy, helpful ground and air crew. Price."
Khuyết điểm: "IST stoppover, damaged luggages."
Ưu: "Everything was well taken care of."
Khuyết điểm: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
Khuyết điểm: "I was selected to seat near the window before departure dare unfortunately i found my self in the middle of the people, so dissapointed"
Ưu: "Everything. Clean plane, cool cologne and lotion in spacious bathroom. Crew was super friendly, helpful and accommodating to us travelers w kids."
Khuyết điểm: "Nothing"
Khuyết điểm: "Flight was delayed 2 hours before take off."
Khuyết điểm: "departure time changed 3 times"
Ưu: "Flight was smooth. Staff were helpful and professional."
Ưu: "Easy to board, friendly, good food."
Khuyết điểm: "It was too hot inside, the air was on but not very high maybe 76-78. Could not sleep because it was so uncomfortably warm"
Ưu: "Crew was very helpful and everything was good"
Khuyết điểm: "Lost my baby stroller and didn't found when arrived"
Ưu: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Khuyết điểm: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."
Khuyết điểm: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"
Khuyết điểm: "It never happened."
Khuyết điểm: "Nice people"
Khuyết điểm: "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"
Khuyết điểm: "On this trip with Turkish Airlines, I had bought two tickets but my girlfriend had to change her plans and was unable to fly with me. I thought that was fine and I would be able to sit next to the empty seat. But as soon as we boarded they moved a person into that empty seat which i had paid for. It was very disappointing because I have always liked Turkish in the past."
Ưu: "Stewards, air hostesses, food, entertainment & the toiletries kit"
Khuyết điểm: "Seat size! Boarding queues"
Ưu: "Movies on board"
Khuyết điểm: "It was cancelled twice, and the third flight redirected to Bodrum, southern Tirkey. Should have taken us another route if Istanbul had a snowstorm. could have redirected us through Dubai to SFO, or Beijing to SFO."
Ưu: "Very helpful and respectfull crew"
Khuyết điểm: "Boarding started 20 mins after the designated time"
Ưu: "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
Khuyết điểm: "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."
Ưu: "The food and entertainment were great. The crew was good but..."
Khuyết điểm: "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "I was able 3 soccer games live during the flight. Food was also very good."
Khuyết điểm: "The flight had been cancelled by airline. Now waiting for refund."
Ưu: "Nice crew, clean seats, good food..."
Khuyết điểm: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"
Ưu: "Great staff"
Khuyết điểm: "Departed late, landed late, baggage claim took over an hour and half"
Ưu: "I got such an amazing deal on this flight that I could barely believe how incredible my experience was. Will DEFINITELY fly Turkish Airlines again!!"
Khuyết điểm: "No problems at all"
Khuyết điểm: "Flight was cancelled then stood for hours in a line just for a hotel room. Then waited in hotel room till afternoon the next day with no news. Horrible way to handle customers"
Ưu: "The traditional hospitality I got in flight was quite unique. Many things change but some things always remain the same. Some may call it old fashioned or not modern but then I am an old fashioned guy. It was like stepping back in time when things were always so much nicer."
Khuyết điểm: "Istanbul airport was very very busy and some places were not working very efficiently (security scan when you go from the plane to the transit lounge). The departure gate was overflowing in the waiting areas and the bus ride to the plane was very crowded. Aside from this Istanbul airport and the transit lounge were very pleasant."
Ưu: "The willingness to help."
Khuyết điểm: "Longer route of flight."
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