Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Toronto
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Chín||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 4%.|
Mùa cao điểm
|Tháng Mười hai||Thời gian bay phổ biến nhất với mức giá tăng trung bình 14%.|
Giá trung bình cho khứ hồi
|40.498.236 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|29.340.544 ₫||trở xuống|
Giá tốt cho một chiều
|11.365.393 ₫||trở xuống|
Không có chuyến bay trực tiếp nào cho đường bay này mà được liệt kê trên KAYAK, thời gian bay nhiều chặng ngắn nhất là 33h 30m
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Việt Nam có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Việt Nam trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "The service and food was great. Plains are new."
Ưu: "Delay of check in with upgrade"
Ưu: "Quick flight"
Khuyết điểm: "None"
Ưu: "The flight crew"
Khuyết điểm: "More space"
Khuyết điểm: "The food and drinks were sub-par"
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "No complain"
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "JAL made travelling with a toddler easy and the flight attendants were incredibly helpful and courteous."
Khuyết điểm: "no 1st class offered. I wanted to use my system wide upgrade but can't get a flight that offers 1st class anymore"
Ưu: "New plane, excellent service both on the ground and air. Above average food."
Ưu: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Khuyết điểm: "Can’t think of any thing"
Ưu: "Best airline I have ever flown."
Ưu: "As expected everything was not overly done nor less of comfort and services. The food was Excellent quality and prepared with care. The airplane was new types and flew fast and smooth."
Khuyết điểm: "The Kansai airport was huge and super fancy. Shere number of people were like the Zoo and its designed to move people through all the retail shops to get to my gate."
Ưu: "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."
Ưu: "The flight crew were very attentive, polite, and full of genuine smiles."
Ưu: "Clean plane, very nice crew."
Khuyết điểm: "Flying coach is always cramped for a tall person!"
Khuyết điểm: "Everything was great!"
Ưu: "Politeness. It definitely stands out."
Khuyết điểm: "Coffee. It just didn’t taste good to me. But they had wine!"
Ưu: "I was very surprised Japan Airlines staffs welcomed at boarding gate in Chubu Centrair,Nagoya with friendly smiles, chocolate and a mask for the upcoming flight. Also very comfortable seat, friendly crews during flight. One of the best flight !"
Ưu: "Discipline and friendly tone of stewardesses... seats perfectably comfortable... organized and well done!!! I will fly japan airlines every time I fly in the future!"
Khuyết điểm: "My wife did not particularly like your choices of breakfast... she just did not understand the food"
Khuyết điểm: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"
Ưu: "No wait time at check in, boarding on time, friendly crew, clean plane, landing on time"
Khuyết điểm: "No online check in"
Ưu: "Not many passengers so that I had empty seats and could lay down."
Khuyết điểm: "Tv stopped working suddenly."
Ưu: "Great flight, great food (Hagendaus Ice Cream was a great treat)"
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ưu: "Awesome experience, nothing like any other. Will fly again."
Ưu: "The small plane from Toronto to Chicago was operated by American Eagle. The airplane is a small. I do not have leg room, but overall it was a decent flight."
Khuyết điểm: "Small airplane"
Ưu: "All was efficient but no standout"
Khuyết điểm: "Nothing was bad enough to mention this column"
Ưu: "Food & entertainment"
Ưu: "There was a huge amount of new and classic movies to chose from to pass the time. The crew was friendly and professional. The food was decent. I like the variety of food choices and some of the dishes were delicious (salmon and rice). The seats are pretty comfortable. They aren't great for sleeping in, but the flight was decently quiet and dark for some time. I would recommend bringing a pair of earplugs and a neck pillow."
Khuyết điểm: "The bread could be better. I would have the bread be softer and warm. A warm croissant as a substitute would be amazing.The butter could be softer (like margarine) so that way it can actually be spread onto the bread."
Ưu: "Nice people, good food"
Khuyết điểm: "Old-=fashioned business configuration"
Ưu: "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
Khuyết điểm: "The service was so so and food was lousy"
Ưu: "Seats were comfortable and plenty of leg room. Food is much better than US airlines and so as the service! Will fly JAL from now on."
Ưu: "The crew and service."
Khuyết điểm: "No entertainment. No snack either."
Khuyết điểm: "Requested Vegetarian Meals. Didn't get them"
Ưu: "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
Khuyết điểm: "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."
Ưu: "First time fly with JAL, friendly flight attendants, excellent seat space, would fly with JAL again."
Ưu: "I forgot to make prior arrangements for a special meal due to allergy concerns. I notified the crew onboard, and they were attentive to my issue and helped me avoid certain foods which may cause an allergy attack."
Khuyết điểm: "The seats felt very dated and uncomfortable. The entertainment options were very limited."
Ưu: "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."
Ưu: "The excellent service and courteous staff."
Khuyết điểm: "Three babies were crying throughout the flight which made the flight in uncomfortable. The flight attendants were spending a lot of time accommodating the babies and parents requests."
Ưu: "Service and polite staff."
Khuyết điểm: "Not much space between the seats for my long legs."
Ưu: "Amazing customer service, flight attendants could not be more welcoming."
Ưu: "Even at economy class everything is all inclusive, meals, entertainment, even alcohol. Fast service with a smile. They will go to any length to accommodate your every need."
Khuyết điểm: "Nothing"
Ưu: "Good food and excellent service On time"
Khuyết điểm: "There are not much choices for movies News uses Japanese only"
Ưu: "I always find the service on Japan Airline to be excellent. What I really liked, and didn't expect, was that there was individual inflight entertainment systems. Most other carriers on short flights out of Busan don't have that available, so it was a nice option. The meals were excellent!"
Ưu: "The boarding was efficient. Cabin and lavatories were clean."
Khuyết điểm: "The interior seems dated, with old-school channel based entertainment system, unlike the ondemand IFE most Asian airlines are equipped with. Meal service was also very slow - took over 50 minutes to serve the economy cabin. There was no choice of main available.. Main was an array of fish cakes type street snacks. It was edible but not impressive."
Ưu: "Staff was nice and got me a bulk head seat as I am very tall. This meant a lot to me. Thanks!"
Ưu: "Everything keep it up!"
Ưu: "WAS OK BUT NEED BETTER PILLOWS"
Ưu: "great service, great food."
Khuyết điểm: "I wanted to try the internet but wasn't able to get it to work. I was tired and I did not ask for help though."
Khuyết điểm: "Plane was 3+ hours late to depart from San Francisco to San Diego on Christmas Eve. Flight attendants could have been much friendlier. Although it didn't apply to me, I didn't like the manner in which the heavyset female flight attendant asked people to store their items under their seats as we were arriving in San Diego. She was very grumpy. Not polite. No smile. Very bossy. Her poor attitude was definitely not necessary. Alaska can do a lot better."
Ưu: "The price was right. On time arrival."
Khuyết điểm: "Crew and food were not especially pleasant."
Khuyết điểm: "I am a vegetarian. My food was not yummy."
Khuyết điểm: "Can you recommend a place to stay overnight at the Taipei airport?"
Khuyết điểm: "Great experience, will use EVA again."
Ưu: "The crew was friendly and the food was excellent."
Khuyết điểm: "Cannot think of anything"
Ưu: "The seat was comfortable. The crew was very nice."
Khuyết điểm: "Keep doing the same. Cost is not always the most important."
Khuyết điểm: "can maybe be a little bit less strict on luggage weight"
Khuyết điểm: "No IFE onboard these a321"
Khuyết điểm: "Some way to soften the sleeping experience. Memory foam?"
Khuyết điểm: "Seats could be more comfortable. There's no reason for a 16 hour flight to have rows of three or more seats with barely any room to move or stretch out."
Ưu: "I fly Eva at least once a year. Find flights in Asia delayed often but reasonable handled by the airline."
Khuyết điểm: "Website and app are a joke. Quirky at best. Hard to figure out if it works. Bothers me a big airline cannot have a decent website."
Khuyết điểm: "Awesome and excellent50"
Ưu: "EVA graciously accept a name correction to my ticket where most of my name was correct but the first name wasnt. A big help. Unlike travelling in and out of China. So, i appreciated this help. Flying out at 2 am and arriving Taipei at 5 am was a good time choice too. Service on board was good. Lots of refreshments served. Nice plates used for meals in economy."
Ưu: "I love that the crew maintains the bathrooms well. To me, EVA has the cleanest bathrooms of all the Asian and North American airlines I have flown to Asia. Crew is courteous and pleasant and helpful."
Khuyết điểm: "The food seems to have gone downhill. I miss the special crackers with seaweed. The hot meal was like North American airline meals - blecchh. Very disappointing."
Ưu: "I liked that it was orderly when checking in and unto the plane. The pilot kept us informed of departure and arrival time, how long we had to our destination and keeping us safe when it was turbulent. Asking everyone to buckle down and for us to remain in our seats. Even the crew who was serving had to sit down."
Khuyết điểm: "The crew who were attending us, did not smile or even made eye contact. They seemed like robots while serving us. After we had our first meal, many of us went to sleep, but they did not come around to offer us water or any type of beverage or snack. We had to go to the back of the plane or ask then to get water and snacks. The snacks were lacked variety and quality."
Ưu: "Everything was great. Well organized and efficient. Great prices!"
Khuyết điểm: "Nothing. Everything was perfect!"
Ưu: "plenty of movies to watch."
Khuyết điểm: "it always seems odd that they don't start loading the back of the plane first, perhaps i'm wrong but it seems logic thus you would not have a huge line of people standing in the aisle putting away stuff while you are mking yur way to the back"
Khuyết điểm: "Nothing"
Ưu: "Every person i dealt with in taipei was incredible. I dispute the other people crying about needing water every hour. Bring a bottle!! The staff was fantastic!"
Khuyết điểm: "We won’t fly Eva again."
Khuyết điểm: "1. Not enough movie selections; same selection on both legs of the trip. 2. Bathrooms were dirty. 3. I was very disappointed that I was forced to check a carryon due to weight limits when it was under the size requirement. The weight limit doesn't make sense if it was going on the same plane anyway for free. 4. It is utterly ridiculous not to give full mileage for economy tickets anymore. Out of all the programs to cut, the loyalty program? Really? 5. Flight attendants were not particularly friendly."
Ưu: "Crew was friendly and fast to take care of your needs ."
Khuyết điểm: "People were coughing and sick . Most of them wore face masks , but being in tight quarters was little unnerving . It would be nice if there was a some kind of germ filter to regulate the air others are breathing in. To filter and destroy unwanted virus and smells."
Ưu: "Cabin crew works quickly; nobody plodding around."
Khuyết điểm: "Only thing I would have liked was some pepper with my meals."
Ưu: "Good was excellent. Aircraft clean and comfortable"
Khuyết điểm: "Better movie selection would have been nice"
Ưu: "Service was wonderful"
Ưu: "It's like a well oiled engine, they are very reliable every time I fly with them. The service is good and courteous. The in-flight entertainment is wide ranging. The food is ok. Washroom is clean and fresh."
Khuyết điểm: "More leg room for economy class. :-)"
Ưu: "Overall experience was very good. Check in was long but clerks were very good."
Khuyết điểm: "I did not like that they moved my cabin bag without telling me. Attendant realized afterwards and apologized."
Ưu: "the management of EVA is excellent....from reservation to check in...in flight service is also excellent....seats not as comfortable as China Airlines....and the entertainment choices were disappointing....food taste and presentation was excellent....it is a very good airline...."
Ưu: "Overall good"
Khuyết điểm: "Cool"
Ưu: "Boarding and service by the crew wers great."
Khuyết điểm: "Food was a little to much asian."
Ưu: "Liked the seats, legroom. Good value for price."
Khuyết điểm: "Food could be better. Crew could be friendlier. They did their job but did not have the warmth of crew of other airlines I’ve flown."
Khuyết điểm: "Nothing"
Ưu: "Excellent all around. AFAIK no other airlines offers the 5 course meal Eva does in business. The seats are spacious reverse herringbones. Crew is friendly, and service efficient. Anyone coming from a Western carrier would be impressed."
Khuyết điểm: "The entertainment selection is a bit weak. Doesn’t bother me as I bring my own entertainment, but may bother some."
Ưu: "I was in the air."
Khuyết điểm: "Boarding plane was a mess. People were stuffing their bags everywhere. They didn't bother zoning and the buses didn't let passengers off at the same time so people at the back of the plane were coming in far later than the front. It Telly held things up."
Ưu: "Timely flight, no delays."
Khuyết điểm: "There were no issues."
Ưu: "The movie options were good."
Khuyết điểm: "The annocments were hard to hear and understand"
Ưu: "Excellent Service and Meals; enjoyed my trip on EVA Airlines"
Ưu: "In consideration for the duration the scores get higher. For comfort the seats were much more adequate for the duration of the flight. This also is reflects in the entertainment. The food option was much tastier too"
Khuyết điểm: "The crew was not the friendliest but don't get me wrong they were not mean. They were just doing there job. I take flying like hotels where it's an experience and the crew is the face of that experience. This was let's do our job but no actual care"
Khuyết điểm: "Passengers w/terrible manners such as picking nose, using teeth sticks, gases......."
Ưu: "Oriental vegetarian meal was thoughtfully organized and tastes well."
Ưu: "Liked the service and inflight movie and such"
Khuyết điểm: "Nothing"
Ưu: "The flight attendants were superb."
Khuyết điểm: "I wish EVA had flights going into Clark International Airport. The city of Manila is so congested to get out of after arriving and into when departing. My next trip I will probably choose another airline because of the Manila city traffic."
Khuyết điểm: "We ordered the vegetarian meal. And the quality of the meal was terrible. There was a hair in my food as well. I fell sick during the 2nd leg of the flight after eating this food."
Ưu: "Well worth the price. The service, entertainment system and food was great!"
Ưu: "Great service, comfy flight, free in-flight entertainment, good food"
Khuyết điểm: "I don't understand why I can't use my own headphones in the headphone jack attached to the built-in monitors. I was in the middle of a movie in the last 30 minutes of the flight and we were asked to turn in our EVA-provided headsets, which was fine. Since the movie was still playing, I plugged in my own and was promptly asked to remove them. This rule seems a little ridiculous."
Ưu: "Eva flight was fine."
Khuyết điểm: "Dealing with kayak was a nightmare. After kayak cancelling the entire flight because my husband was to sick to make his departure flight to Bali, they cancelled his return. Kayak would not release his seats so we could not rebook, Eva said they couldn't rebook until kayak released. He did have to take another airline to Bali. After 7 days they finally released seats. After talking with them approx 8 hrs. Will never use kayak again."
Khuyết điểm: "All good"
Ưu: "Good leg space and entertainment options"
Khuyết điểm: "I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly"
Khuyết điểm: "Nice flight . I felt really comfortable . Emirates is one of my favorite business classes ."
Khuyết điểm: "To be cabin in business class"
Khuyết điểm: "Evrything was fantastic"
Ưu: "amazing customer service. great seats and interior. well on schedule."
Khuyết điểm: "no window seats were available just some time after check in was open(at least when i got notification). Got airplane ears- pressure issue. This has never happened to me before."
Ưu: "Food is good."
Khuyết điểm: "Seats could have worked well. Infotainment could be better"
Ưu: "Crew was amazing and meals were perfect."
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Best of the nest"
Khuyết điểm: "Nothing"
Ưu: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
Khuyết điểm: "letting people know that flight will be delayed ahead of time"
Ưu: "Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional"
Khuyết điểm: "Everything was GREAT"
Ưu: "Everything else"
Khuyết điểm: "Cabin crew less approachable than usual"
Ưu: "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."
Khuyết điểm: "The free WiFi was limited to a small amount of data or two hours."
Khuyết điểm: "I was overcharged for the fare. I was shown a fare for $627 n got charged $688.00. why?"
Ưu: "Emerites is a great Airline"
Khuyết điểm: "All well"
Ưu: "The comfort and smooth boarding procedure"
Ưu: "Hospitality, service, crew and everything was well"
Ưu: "The boarding and immigration process was smooth and trouble free"
Khuyết điểm: "Leg space was inadequate for an international flight."
Ưu: "The travel kits are much nicer now, appreciated the mattress"
Khuyết điểm: "The boarding process in ORT was a horrible fail. they didn't announce the boarding of first/business and by the time I arrived at my seat there was almost no overhead room left because people from economy put there bags in the business area. The bathroom was definitely not cleaned enough, I went twice where the floor was soaked, the seat was wet and the sink full of toothpaste. I understand that every passenger should be responsible enough to clean up after themselves, but it was not an enjoyable experience. The crew was friendly enough, but it didnt feel like the personalized service experience that is usually the case (where they introduce themselves, explain the do not disturb sticker etc). Also I think there was something wrong with my seat because it didnt "lay flat" all the way."
Ưu: "This is the most messed up money making strategy I have seen at airlines."
Ưu: "Need a little more leg room. Staff made sure the toilets were clean."
Khuyết điểm: "No footrest."
Khuyết điểm: "This was a fraudulent charge!!"
Khuyết điểm: "Electronic entertainment is poor and the whole experience rather depressing no matter how hard the crew tries"
Khuyết điểm: "Too cramped in economy. Food good, staff helpful."
Ưu: "Arriving at Perth is always a hassle with delayed baggage unloading. Can Emirates engage their own staff to expedite this activity. The Perth baggage handlers are too slow, particularly when on penalty rates on Sundays."
Ưu: "The ICE system was a perfect way to spend 13 hours on a plane. I watched a movie, listened to music, even watched part of a live broadcast NFL game during the trip. Much appreciated!"
Ưu: "The flight was superb."
Khuyết điểm: "Nothing. Will always fly Emirates whenever I get the chance."
Ưu: "There was good service in the flight"
Ưu: "Great legroom, quiet plane, seat free next to me"
Khuyết điểm: "Not much"
Ưu: "Overall a pleasant and comfortable flight."
Ưu: "The seat was comfortable."
Khuyết điểm: "I wasn't offered any refreshments upon boarding and had to locate an attendant just to receive service. Although I normally order the low cholesterol meal I asked the attendant to provide with its contents before serving so that I could decide whether to choose from the menu. Twenty minutes later the low cholesterol plate was served and not once was I offered the opportunity to make a selection of my own choosing."
Ưu: "5000 channels. Entire Alien movie series :) Also food was excellent."
Khuyết điểm: "Provided a very poor quality hotel, i missed extremely important business meeting in beirut"
Ưu: "I like the flight route"
Khuyết điểm: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
Ưu: "Overall very good"
Khuyết điểm: "The crew was too tough was us not to hit helpful at all ."
Khuyết điểm: "Food"
Ưu: "Excellent service in flight and nice food"
Khuyết điểm: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."
Ưu: "Roomy and very comfortable A380 flight is great"
Ưu: "Very friendly and helpful crew"
Khuyết điểm: "The business class seat was too short for sleeping"
Ưu: "Fantastic!!! Plane had a number of empty seats. Seemed to be a very quick flight."
Ưu: "Very organized boarding"
Khuyết điểm: "We were allowed down the jet way to board only to come to a closed plane door - waited for at least 5 minutes for plane door to be opened. Crew seemed tired and disengaged. Walked on the plane asked crew how they were and got less than good reply. In flight woman never smiled, overall crew seemed tired and as though they did not want to be there. Perhaps SFO based crew on way home? Tired from flight over to Dubai? But it was really noticeable and a real difference from the flight over to Dubai from SFO 2 weeks earlier."
Ưu: "Good service good leg room swift boarding and off boarding"
Ưu: "Very nice service"
Khuyết điểm: "Nothingnothing"
Khuyết điểm: "My car was left in Dubai , & I am not sure when I will get it."
Ưu: "Organized and quick boarding process, excellent service overall."
Ưu: "Entertainment and comfort are nice"
Khuyết điểm: "Food quality and service were mediocre at best"
Ưu: "The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago."
Khuyết điểm: "NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX."
Ưu: "Changi. Wow.."
Khuyết điểm: "Aircraft rather not modern."
Khuyết điểm: "This airline will cancel your flight and blame it on customs in the US - the truth is the flight was undersold and they did not want to travel with so few passengers."
Ưu: "Flight was on time"
Khuyết điểm: "Food Crew"
Khuyết điểm: "in-flight food and beverage choices needs lot of improvement"
Khuyết điểm: "The flight was three hours late."
Khuyết điểm: "Nothing it was perfect .the flight was so excellent .no words to say"
Khuyết điểm: "Was not able to change my flight"
Khuyết điểm: "Hi. I want you to pay me back half of my air tickets that I paid+ my expenses that I spent. I bought from you air tickets with Scoot airlines from H.K to Singapore on 30 December and back to H.K on the 3 January. when I came to the H.K airport to check in with scoot airlines they said to me that I can't go to Singapore because my passport expired on 2 of June and it's less than 6 months if I want to go to Singapore I need to have in my passport more than 6months. sow in the end I lost the ticket to Singapore and not only this I went back to H.K I toke a room in the hotel 150$ and the day after I went to the embassy of Israel to extend my passport and I bought a new air tickets with Cathay Pacific 350$ to go to Singapore. its mean that I lost my ticket +500$ .and all this because you never informed me that my passport needs to be valid more than 6 months . you can see also in your letter its written there that my passport need to be valid there is not any thing about 6 months. if you was telling me that before I could change my passport. sow pleas I insist that you will pay me back half on my ticket that I lost + my expenses 500$. if I will not get it back my story will be all over in the internet about you I suffered a lot"
Ưu: "Reasonable leg room in the economy"
Khuyết điểm: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
Ưu: "Cabot crew very nice an professional."
Khuyết điểm: "I wanted an aisle seat but I got stuck with a middle seat."
Ưu: "Familiarity with Cathay Pacific procedures"
Khuyết điểm: "The airplane seemed a bit outdated. A WiFi option would have been more pleasant. Crew spoke only English, not the classic Cathay Pacific experience to HK."
Ưu: "On time. Good service"
Ưu: "Too cramped"
Khuyết điểm: "Good flight"
Ưu: "The crew is so nice!"
Khuyết điểm: "Same seat selection issue."
Khuyết điểm: "The flight was cancelled new departure time is 7:20am"
Ưu: "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."
Khuyết điểm: "Worst flight experience ever-"
Ưu: "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
Khuyết điểm: "Staff seems distant and uninterested at times."
Khuyết điểm: "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."
Ưu: "Short stop over"
Khuyết điểm: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it"."
Ưu: "Very good service. Professional and friendly"
Khuyết điểm: "To cold, no sleep,lake of oxygen,bag very dirty"
Ưu: "Great service from flight attendants."
Ưu: "Smooth flight , crew members were good"
Khuyết điểm: "Food and chair space The head set was in a sealed bag , when I opened it I found 2 white hair inside !!! The blanket was soiled with chocolate in a sealed bag !! Delayed flight for an hour without timely announcement"
Ưu: "Flight from Toronto to Hong Kong was late departing due to a snow storm. Most on the flight missed connections. Cathay staff were waiting on the jetway with plans for everyone that missed their connection to Sydney. Just impeccable organisation and service."
Ưu: "Everything thing worked out well except for the food for my wife. Sitting all the way in the back wasn't that bad because no one was behind us and we could fully recline."
Khuyết điểm: "Kayak or Cathay provided no options to select meal preference while checking in online more than 24hrs before departure."
Ưu: "On time. The crew on"
Khuyết điểm: "No inflight entertainment. Zero. Bad. Crew is not as nice as Cathay Pacific. English not as good."
Ưu: "In flight service was excellent. Food was great. Good variety of entertainment options."
Khuyết điểm: "The boarding process was a little confusing. Could not hear which rows were being called up and the line was really long."
Ưu: "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"
Ưu: "On time Good service Nice crew"
Ưu: "First time ever taking a roundtrip across the country with this airline and I am ~TO THE MOON~ excited over my experience. Comfortable seats, excellent food, excellent service, excellent movie choices on board. I can't wait to continually book with this airline on every flight I take across the country!"
Khuyết điểm: "The cabin was very warm and uncomfortable. Water was served after 1hr of the flight"
Ưu: "Happy to have goodnight on the flight. Was scared to fly on such a long flight because I'm a decent sized guy. I was even more afraid when I realized I was out in a middle seat. However, the seats are relatively spacious, even in economy and my knees weren't hitting the back of the seat in front of me. I also appreciated that we could get up to grab water or juice at any time during the flight."
Khuyết điểm: "Boarding could be more organized."
Ưu: "I do the Canada-Australia trip fairly often to see my family, and Cathay-Pacific is my new fave. Cheaper than the usual, no problematic stops in the US and everything went perfectly smoothly. Thanks for looking after me!"
Ưu: "Good, entertainment, staff were nice."
Khuyết điểm: "Not much to complain about."
Ưu: "Business class service was the best I've ever experienced from any carrier."
Khuyết điểm: "Very uncomfortable! Cabin crew are not friendly, service sucks! Very dirty cabin. Very noisy because of crying children everywhere!"
Ưu: "Shorter flight airplane much nicer"
Ưu: "The snack was so good"
Khuyết điểm: "Water and soft drink didn't serve very often"
Ưu: "The efficiency of this crew was unparalleled"
Khuyết điểm: "This was the least friendly crew I have ever encountered! Save one young gentleman, the crew was in such a rush to be efficient that the customer service suffered. The head stewardess was harsh, stressed and completely rude with both her staff and her crew. She snapped at several people during the flight and everyone was put on egg shells - not so comfortable for a 16hr flight"
Khuyết điểm: "Flight was delayed out of Toronto for two hours and we sat on the Tarmac with no explation. Insufficient food for a 15 hour flight with no snacks offered except for two minute noodles in a cup which they ran out of. Catered mostly for Chinese passengers. Entertainment was very poor too, only a small number of English movies with the majority of entertainment in Chinese. Crew were rude and dismissive. Overall a great disappointment."
Khuyết điểm: "The food was salty."
Ưu: "The entertainment was very good. Overall, the service was satisfactory and I will fly Cathay Pacific in the future."
Khuyết điểm: "The lavatories were not kept clean. Especially during long haul flights; more attention has to be paid to this area in particular."
Ưu: "Fast boarding; efficient service; on time arrival"
Ưu: "Clean plan, good food and drink and great service from the crew."
Khuyết điểm: "Most uncomfortable flight of my life due to turbulance"
Ưu: "The flights were mostly on time (except out of Manila because nothing is ever on time in the Philippines). Plane was spotless. Crew was very professional. Food was better than most."
Khuyết điểm: "There could have been a better selection of movies instead of movies that appeal to teenagers. Ground staff somewhere along the way (likely in Manila) stole my brand new luggage tags from both suitcases. BUY YOUR OWN YOU THIEVES!!!!"
Ưu: "The flight attendants were nice but that's the only thing I can say that was good about our flight."
Khuyết điểm: "There was literally a "crazy man" on our flight. The flight attendants were having a hard time controlling him. He was climbing over seats, yelling at people, etc. My husband is a US Marshall, he finally got up and identified himself with his badge to the flight attendants and asked if they would like him to assist. He helped try and talk the crazy man down. So basically my husband was on guard for the whole flight, we couldn't sleep at all as he was watching and helping with the lunatic on the plane. When we landed, the police escorted the man off the flight and the head attendant said he would be placed on Cathay's "no fly list" I feel that Cathay should reimburse us for part of the flight due to the severity of the situation and the fact that my husband assisted the staff when he didn't have too! Again, not a way to spend your honeymoon flight having your husband have to work and not be able to relax and enjoy our time together."
Ưu: "clean , wide spaces"
Khuyết điểm: "food not the best; the airplane was not full but they ran out of snacks except dried fruit and some crackers; need more entertainment choices"
Ưu: "The crew was OK. The seats were normaly OK."
Khuyết điểm: "Maybe better food"
Khuyết điểm: "For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts."
Ưu: "Seats were confortable, new plane, the crew was attentive, food was great."
Khuyết điểm: "Need to update the movie library, the category with the new movies is probably a year or morw old."
Khuyết điểm: "1 hour delay due to weather"
Ưu: "Yes.The crew was amazing"
Khuyết điểm: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."
Ưu: "Entertainment, and crew was nice"
Khuyết điểm: "Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free"
Ưu: "Reliable, high quality service"
Khuyết điểm: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
Ưu: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
Khuyết điểm: "---"
Khuyết điểm: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."
Ưu: "Not much"
Khuyết điểm: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."
Khuyết điểm: "Boarding. The gates were cheep changing. Poor room between seats."
Khuyết điểm: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Khuyết điểm: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."
Khuyết điểm: "The food"
Ưu: "Over all v good"
Khuyết điểm: "Why prizes change at the time of booking?"
Khuyết điểm: "Shake all the time,vomited"
Ưu: "service, no delays."
Ưu: "Excellent crew service & food/beverage offerings"
Ưu: "Great to watch live sports. Loading was fine. Food terrible. Staff ok."
Khuyết điểm: "Istanbul airport is so overpriced, crowded and small."
Ưu: "Punctual in terms of reaching destination, all else average."
Khuyết điểm: "Less leg space, pantry service below expectations."
Khuyết điểm: "I made a mistake in changing of flight dates and within 24 hours I tried to rectify it and I couldn't for some strange reasons, I called for help and they told me they cannot help me cos Turkish airlines have already made the changes... This is so so horrible and am still here in turkey stranded.... Thank you very much for ur services"
Ưu: "The crew is very nice and try to make the flight experience easier."
Khuyết điểm: "They lost my luggage, and this is not the first time either"
Ưu: "Overall flight is good"
Khuyết điểm: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."
Ưu: "Luggage policy, helpful ground and air crew. Price."
Khuyết điểm: "IST stoppover, damaged luggages."
Ưu: "Everything was well taken care of."
Khuyết điểm: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
Khuyết điểm: "I was selected to seat near the window before departure dare unfortunately i found my self in the middle of the people, so dissapointed"
Ưu: "Everything. Clean plane, cool cologne and lotion in spacious bathroom. Crew was super friendly, helpful and accommodating to us travelers w kids."
Khuyết điểm: "Nothing"
Khuyết điểm: "departure time changed 3 times"
Ưu: "Flight was smooth. Staff were helpful and professional."
Khuyết điểm: "terrible delays and little assistance in Warsaw from turkish airline desk"
Ưu: "Food and movie selections."
Khuyết điểm: "More options on TV seroes"
Ưu: "Crew was very helpful and everything was good"
Khuyết điểm: "Lost my baby stroller and didn't found when arrived"
Ưu: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Khuyết điểm: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."
Khuyết điểm: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"
Khuyết điểm: "The lateness of flights"
Khuyết điểm: "It never happened."
Khuyết điểm: "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"
Ưu: "Stewards, air hostesses, food, entertainment & the toiletries kit"
Khuyết điểm: "Seat size! Boarding queues"
Ưu: "Once on the plane everything was fine."
Khuyết điểm: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
Ưu: "Very helpful and respectfull crew"
Khuyết điểm: "Boarding started 20 mins after the designated time"
Ưu: "AS AN AIRLINE IWILL NEVER FLY AGAIN BECAUSE INSTEAD OF 5.5 HRS FROM STW TO ATH MY TRIP LASTED 14.5 HRS.THE CREW ON BOTH AIR PLANES EXCELLENT"
Ưu: "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
Khuyết điểm: "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."
Ưu: "everything was good and don rhith"
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "Great crew. Very organized. In flight entertainment system was top notch. Food was great. Was very impressed with everything."
Khuyết điểm: "Needed about an extra inch of leg room. My husband and I are talk, so it was a hair too close."
Ưu: "Nice crew, clean seats, good food..."
Khuyết điểm: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"
Ưu: "I got such an amazing deal on this flight that I could barely believe how incredible my experience was. Will DEFINITELY fly Turkish Airlines again!!"
Khuyết điểm: "No problems at all"
Ưu: "First of all, the food is fantastic is you are not a meat and potatos (or big mac) kind of person. My original flight left late due to a hold up in security in Chicago. Turkish Air was very responsive and easy to work with when I missed my connector in Istanbul. Friendly crew. Clean jet. Will definitely use them agian."
Khuyết điểm: "Nothing"
Ưu: "Good old style service"
Khuyết điểm: "Leg room is very tight"
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