Comfort Inn and Suites Near Ontario Airport

Not clean

Didn’t like anything

First off hair on the bed not mine and in the sheets when i told the desk they handed me the sheets and expected me to change the sheets i don’t think so. The rooms were banged up pretty bad exposed metal from the Corner bead tv didn’t work not towels in the showers shower doors were broken i will not be coming back

Never again

Nothing to like. We booked the trip through kayak the 1st of January on the day we were supposed to arrive at the hotel as we're driving from Arizona to California the hotel calls and says so sorry we're overbooked you have no room I had previously call them 3 days before 2 announce our arrival time no indication they're going to do something so underhanded because kayak booked it for them we probably won't use Kayak again

Read the above there was nothing to like. Unethical unbusinesslike unprofessional what else is there to say

Wouldn’t stay here again

Staff and location are okay, but that doesn’t compensate for all the bad things about this hotel.

We’ve never stayed in a hotel this dirty. The sheets were stained, carpet in the hallways weren’t vacuumed, dust everywhere in the room, old and very used furniture in the rooms, rusty shower head are just a couple of examples. No heat in the room - there was a unit but the controls were missing. I wouldn’t call the breakfast included a breakfast - it’s more of a snack.

No towels in room on arrival. Had to call four times to finally get them. Once they were delivered, 2 of the towels were clearly dirty with lipstick stains. GROSS. Room smelled like smoke even though was a nonsmoking room.

Uncomfortable

Nothing

There were roaches. Water leaking from AC unit, and wifi was out.