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The pool availability which is why we picked the hotel for our grandson having stayed there previously.
The lack of parking
I did not like fact that on the outside of the building it was advertised as the Oostende Hotel and there was no indication that it was the Royal Astor
I stayed one night and I didn't like it
It was very close to the beach and all the shops were close by too.
The distance to the sea of less than 100 meters.
The hotel stuff at the reception was not very friendly, just formal.
Closeness to be beach and city center
The staff was - given a few exceptions - all but friendly. The rooms were shabby (stains on carpet, run down bathroom)...
The site says there is a pool, there was a pool but it was not in working condition. I booked this hoter for the pool, the staff did not work with me because I was not happy. I asked for a bed for a child they did not have one in my room. The pictures showed the room as to be great, the room was horribly dirty with stains on the carpent and bedspread.
Excellent location for the seafront and very helpful staff. Ample car parking in underground car park not far away. Recommend upgrading to a room with a view for the few Euros more.
friendly and helpful staff
The room furnishings
The room was very basic and the carpet was badly stained. The general feel about it was 'shabby'. Took breakfast at 0830 hrs and food was cold.
Upstairs Hotel ở Trung tâm Thành phố Ostend, Ostende, chỉ cách Bãi biển Ostend và Bảo tàng Ensor 3 vài phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ nhận phòng cấp tốc, báo miễn phí ở sảnh và quầy tiếp tân phục vụ 24 giờ/ngày.
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